Field Service Manager Jobs in Hawaii
Field Service Manager jobs in Hawaii are in steady demand, concentrated in defense contracting, utilities, telecommunications, and facilities maintenance across Oahu, Maui, and the Big Island. Honolulu anchors most of the hiring volume, with secondary activity in Kahului and Hilo, where companies like Booz Allen Hamilton, Hawaiian Telcom, and Hawaiian Electric have long-term operations. The most sought-after specialties are HVAC systems management, telecommunications infrastructure, and defense equipment servicing. Scan the live roles below and apply to whichever ones fit.
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Showing 5 of 14+ Field Service Manager jobs
Job Description
As a Service Desk Operator / Field Service Technician, you will be responsible for delivering the desired customer service experience. The goal is to provide outstanding customer service, both on the phone and in the field, while resolving customer issues in a timely manner.
Primary Responsibilities:
- Provide exceptional customer care
- Provide technical support to customers for network hardware and software
- Travel to customer locations as needed
- Perform installation, decommissioning and field service requests for various OEM network equipment providers
Qualifications:
- Minimum of 2 years’ experience in IT support
- Active DoD Secret security clearance
- Ability to document, track and resolve customer issues using ticketing software
- Ability to work flexible shifts and to adapt to changing work schedules
- Excellent driving record
- Honesty, integrity, reliability, and a positive attitude
- Lift items that weigh up to 50 pounds unassisted (up to 100 pounds with assistance)
- Ability to travel to customer locations within the assigned territory
- Professional home office environment
- Reliable phone, laptop/PC and high-speed Internet required.
ATS offers competitive salary and benefits. ATS is an equal opportunity employer.
*This position may require shift work.*
Job Type: Full-time
Pay: $45,000.00 - $65,000.00 per year
Experience:
- Information Technology: 2 years (Required)
Security clearance:
- Secret (Required)
Shift availability:
- Day Shift (Required)
- Night Shift (Required)
- Overnight Shift (Required)
Work Location: Hybrid remote in Ford Island, HI
Job Description
As a Service Desk Operator / Field Service Technician, you will be responsible for delivering the desired customer service experience. The goal is to provide outstanding customer service, both on the phone and in the field, while resolving customer issues in a timely manner.
Primary Responsibilities:
- Provide exceptional customer care
- Provide technical support to customers for network hardware and software
- Travel to customer locations as needed
- Perform installation, decommissioning and field service requests for various OEM network equipment providers
Qualifications:
- Minimum of 2 years’ experience in IT support
- Active DoD Secret security clearance
- Ability to document, track and resolve customer issues using ticketing software
- Ability to work flexible shifts and to adapt to changing work schedules
- Excellent driving record
- Honesty, integrity, reliability, and a positive attitude
- Lift items that weigh up to 50 pounds unassisted (up to 100 pounds with assistance)
- Ability to travel to customer locations within the assigned territory
- Professional home office environment
- Reliable phone, laptop/PC and high-speed Internet required.
ATS offers competitive salary and benefits. ATS is an equal opportunity employer.
*This position may require shift work.*
Job Type: Full-time
Pay: $45,000.00 - $65,000.00 per year
Experience:
- Information Technology: 2 years (Required)
Security clearance:
- Secret (Required)
Shift availability:
- Day Shift (Required)
- Night Shift (Required)
- Overnight Shift (Required)
Work Location: Hybrid remote in Ford Island, HI
See All 14 Field Service Manager Jobs in Hawaii
Find roles in Hawaii that match your experience and apply in just a few clicks.
Find Field Service Manager JobsField Service Manager Jobs by City in Hawaii
Where Hawaii roles are concentrated, by current openings.
Field Service Manager Job Market in Hawaii
A snapshot from current Hawaii openings, updated as new roles post.
Who's Hiring
What Hawaii Employers Look For
The qualifications that appear most often in field service manager jobs across Hawaii.
- Minimum five years of field service or technical operations experience in Hawaii industries
- Bachelor's degree in engineering, technical management, or a closely related field preferred
- Proven ability to lead and schedule field technicians across multiple Hawaii sites
- Experience working within Hawaii's defense, utilities, or telecommunications sectors
- Valid Hawaii driver's license and ability to travel between islands as needed
- Proficiency with field service management software and mobile work order platforms
Field Service Manager Jobs in Hawaii: Frequently Asked Questions
How do you become a field service manager in Hawaii?
Most field service managers in Hawaii move up from senior technician or team lead roles after building hands-on experience in their industry. A bachelor's degree in engineering, business, or a technical discipline strengthens your candidacy, though many employers prioritize proven field experience. For roles in electrical or HVAC systems, holding a Hawaii contractor license through the Hawaii Department of Commerce and Consumer Affairs adds meaningful credibility and is sometimes required.
How much do field service managers make in Hawaii?
Field service managers in Hawaii earn a median of about $87,550 a year, based on May 2025 Bureau of Labor Statistics wage data, ranging from around $55,750 for the lowest 10% to over $133,830 for the top 10%. Pay rises with experience, specialty, and employer.
Which companies hire field service managers in Hawaii?
Hawaii field service manager roles are posted by Rivian, Ricoh, and Cummins and others right now, based on current listings on Migrate Mate as of November 2026. Hawaii's concentration of defense contractors, utility providers, and telecommunications companies makes it a consistent source of field service management openings year-round.
Which Hawaii cities have the most field service manager jobs?
Honolulu, O'ahu, and Ford Island are the cities with the most field service manager openings in Hawaii. Honolulu dominates because it houses the state's largest defense installations, utility headquarters, and telecommunications infrastructure, while Kahului and Hilo reflect regional demand driven by utility expansion and facilities operations serving Maui and the Big Island respectively.
Are there remote field service manager jobs in Hawaii?
Yes, but they're rare. About 33% of field service manager openings tied to Hawaii are remote or hybrid as of November 2026, reflecting how hands-on the role typically is. The parts of the role most likely to go remote are administrative functions like scheduling, reporting, and vendor coordination rather than the core site supervision duties.
How can I get hired as a field service manager in Hawaii with little or no experience?
The most realistic entry path is starting as a field technician or service coordinator with an established Hawaii employer like Hawaiian Telcom, Hawaiian Electric, or a defense subcontractor on Oahu. These organizations regularly promote from within and hire associate-level technicians without management experience. Lateral moves from dispatcher, operations coordinator, or maintenance technician roles build the scheduling and team oversight skills hiring managers look for. Earning a Hawaii contractor license through the Department of Commerce and Consumer Affairs or a relevant vendor certification accelerates advancement significantly.
Where can I find and apply to field service manager jobs in Hawaii?
You can find and apply to field service manager jobs in Hawaii on Migrate Mate, which lists current Hawaii openings. Search the available roles, find the ones that match your experience and location, and apply directly to each one.
See All 14 Field Service Manager Jobs in Hawaii
Find roles in Hawaii that match your experience and apply in just a few clicks.
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