Field Service Manager Jobs in California
Field Service Manager jobs in California are in strong demand, with openings concentrated in industrial equipment, medical devices, telecommunications, and utilities across a market that runs from entry-level coordinator roles through senior regional positions. Los Angeles, San Jose, and San Diego anchor most of the hiring, where employers such as Siemens, Abbott Laboratories, and AT&T maintain significant operations and hire field service managers on a recurring basis. The most sought-after specialties in California include biomedical equipment, HVAC and building systems, and enterprise technology infrastructure. Find a role that fits below and apply directly.
Find Field Service Manager JobsOverview
Showing 5 of 36+ Field Service Manager jobs
INTRODUCTION
FOR MORE THAN 80 YEARS, Natus has been committed to serving the varying needs of clinicians, delivering the highest-quality solutions to raise the standard of care for patients everywhere.
Our comprehensive diagnostic and therapeutic sensory solutions are designed to simplify workflows for sensory specialists, ensuring care teams have the right instrumentation to give patients the right support — and greater peace of mind.
ROLE
Regional Field Service Manager – West
Location / Homebase: San Diego (must live within reasonable driving distance)
Territory: West Territory
Reports to: Service Director, North America
Direct reports: 3+, regional partner management
Travel: Very frequent and prolonged travel
Role summary
This is a working manager role: a senior Field Service Technician who also leads the West Territory service business. They are the Service Director’s operational and commercial “reflection” in the territory—owning service quality, customer relationships, and growth outcomes while continuing to perform installations, calibrations, troubleshooting, and onsite repairs.
The role blends three accountabilities:
- World-class field service delivery (technical execution)
- Regional leadership (people, planning, standards, escalations)
- Commercial ownership (recurring revenue retention + new revenue growth)
CORE RESPONSIBILITIES
1) Technical service delivery (hands-on)
- Perform installations, calibration/verification, troubleshooting, and onsite repairs across the territory.
- Execute preventive maintenance, upgrades, and corrective actions per service SOPs and quality requirements.
- Maintain trunk stock, tools, and test equipment; ensure readiness and compliance.
- Complete service records, calibration certificates/forms, and customer documentation with strong discipline.
- Use CRM/service systems (e.g., Salesforce or equivalent) to log cases, work performed, parts, time, and customer communications.
2) Regional leadership
- Own the region’s service execution: coverage model, routing discipline, scheduling efficiency, and service readiness.
- Serve as primary escalation owner for complex technical issues and customer escalations; drive structured resolution and closed-loop communication.
- Establish and uphold regional standards for:
- Service quality and documentation
- Customer communications and professionalism
- Tools, trunk stock, and process compliance
- Recruit, onboard, coach, and develop field talent in the region as headcount scales:
- Interviewing, selection, ramp plans, field accompaniment, skills assessments
- Ongoing coaching cadence and performance management where required
- Coordinate with Service Operations on technician scheduling, time off coverage, and territory continuity.
3) Commercial ownership (growth + retention)
- Own customer relationships—especially key sites—building executive trust with clinical, biomedical, and administrative stakeholders.
- Drive recurring revenue retention and expansion:
- Service contract renewals support (in partnership with Sales/Inside Sales)
- Calibration program adoption and multi-year calibration conversions
- Proactive identification of at-risk accounts and recovery plans
- Generate and progress growth opportunities by partnering tightly with Regional Sales Managers:
- Joint account planning and site strategy
- Lead identification from service interactions (needs discovery, quoting triggers)
- Support commercial conversations with technical credibility (scope, timelines, risk)
- Provide regional forecasting inputs (pipeline signals, renewals risk, service demand drivers) and communicate trends to the Service Director.
4) Continuous improvement & quality partnership
- Identify recurring failure modes and systemic issues; translate field observations into structured feedback for Quality, Product, and Operations.
- Participate in CAPA / complaint processes as needed; ensure regional adherence to quality system procedures.
- Improve regional performance through simple operating mechanisms: dashboards, weekly priorities, and measurable action plans.
BASIC QUALIFICATIONS
- 5+ years experience in field service / technical service for medical devices, diagnostics instrumentation, or comparable regulated equipment (installation + calibration + repair).
- Demonstrated capability in bench-level and field-level troubleshooting (analog/digital electronics, electromechanical systems).
- Strong comfort with Windows/PC-based systems; working knowledge of drivers, software installs, logs, and basic networking fundamentals.
- Proven customer-facing maturity: calm under pressure, clear communicator, strong expectation-setting.
- Demonstrated leadership behaviors (formal people management or clear “lead tech / team lead” ownership), including coaching and escalation handling.
- Commercial instincts: able to identify opportunities, protect recurring revenue, and partner effectively with Sales.
- Valid driver’s license; ability to travel frequently and occasionally on short notice.
Education: Technical diploma/associate degree (Electronics, Biomedical Equipment Technology, Engineering Technology) or equivalent hands-on experience.
PREFERRED QUALIFICATIONS
- Experience with audiology / hearing & balance diagnostics, neonatal/newborn care environments, or sensor-based diagnostic systems.
- Familiarity with regulated documentation discipline and quality systems (controlled forms, traceability, audit readiness).
- Experience contributing to territory planning, hiring, onboarding, performance reviews, or incentive/compensation input.
PAY TRANSPARENCY DETAILS: The actual base pay offered will vary depending on multiple factors including job-related knowledge/skills, experience, business needs, geographical location, and internal equity. At Natus, it is not typical for an individual to be hired at or near the top end of the range.
WHAT WE OFFER!
- Medical Plans
- Wellness Program
- Dental & Vision Benefits
- EAP Services
- Legal Services
- 401(k)
- 4 weeks of PTO
- 2 Floating Holidays
- 7 Company Holidays
- HSAs (Employer HSA contribution available, dependent on plan selection.)
- Dependent Care FSA
- Disability Benefits
- Life Insurance Benefits
- Tuition reimbursement and more!
Join Natus Sensory today. Confidence in every Sense.
Natus is an Equal Employment Opportunity Employer. The Company’s policy is not to discriminate against any applicant or employee based on race, color, sex, sexual orientation, gender identity, religion, national origin, age, disability, military status, genetic information, or any other basis protected by applicable federal, state, or local laws. Natus also prohibits harassment of applicants based on any of these protected categories. It is also Natus’ policy to comply with all applicable federal, state, and local laws respecting consideration of unemployment status in making hiring decisions.
INTRODUCTION
FOR MORE THAN 80 YEARS, Natus has been committed to serving the varying needs of clinicians, delivering the highest-quality solutions to raise the standard of care for patients everywhere.
Our comprehensive diagnostic and therapeutic sensory solutions are designed to simplify workflows for sensory specialists, ensuring care teams have the right instrumentation to give patients the right support — and greater peace of mind.
ROLE
Regional Field Service Manager – West
Location / Homebase: San Diego (must live within reasonable driving distance)
Territory: West Territory
Reports to: Service Director, North America
Direct reports: 3+, regional partner management
Travel: Very frequent and prolonged travel
Role summary
This is a working manager role: a senior Field Service Technician who also leads the West Territory service business. They are the Service Director’s operational and commercial “reflection” in the territory—owning service quality, customer relationships, and growth outcomes while continuing to perform installations, calibrations, troubleshooting, and onsite repairs.
The role blends three accountabilities:
- World-class field service delivery (technical execution)
- Regional leadership (people, planning, standards, escalations)
- Commercial ownership (recurring revenue retention + new revenue growth)
CORE RESPONSIBILITIES
1) Technical service delivery (hands-on)
- Perform installations, calibration/verification, troubleshooting, and onsite repairs across the territory.
- Execute preventive maintenance, upgrades, and corrective actions per service SOPs and quality requirements.
- Maintain trunk stock, tools, and test equipment; ensure readiness and compliance.
- Complete service records, calibration certificates/forms, and customer documentation with strong discipline.
- Use CRM/service systems (e.g., Salesforce or equivalent) to log cases, work performed, parts, time, and customer communications.
2) Regional leadership
- Own the region’s service execution: coverage model, routing discipline, scheduling efficiency, and service readiness.
- Serve as primary escalation owner for complex technical issues and customer escalations; drive structured resolution and closed-loop communication.
- Establish and uphold regional standards for:
- Service quality and documentation
- Customer communications and professionalism
- Tools, trunk stock, and process compliance
- Recruit, onboard, coach, and develop field talent in the region as headcount scales:
- Interviewing, selection, ramp plans, field accompaniment, skills assessments
- Ongoing coaching cadence and performance management where required
- Coordinate with Service Operations on technician scheduling, time off coverage, and territory continuity.
3) Commercial ownership (growth + retention)
- Own customer relationships—especially key sites—building executive trust with clinical, biomedical, and administrative stakeholders.
- Drive recurring revenue retention and expansion:
- Service contract renewals support (in partnership with Sales/Inside Sales)
- Calibration program adoption and multi-year calibration conversions
- Proactive identification of at-risk accounts and recovery plans
- Generate and progress growth opportunities by partnering tightly with Regional Sales Managers:
- Joint account planning and site strategy
- Lead identification from service interactions (needs discovery, quoting triggers)
- Support commercial conversations with technical credibility (scope, timelines, risk)
- Provide regional forecasting inputs (pipeline signals, renewals risk, service demand drivers) and communicate trends to the Service Director.
4) Continuous improvement & quality partnership
- Identify recurring failure modes and systemic issues; translate field observations into structured feedback for Quality, Product, and Operations.
- Participate in CAPA / complaint processes as needed; ensure regional adherence to quality system procedures.
- Improve regional performance through simple operating mechanisms: dashboards, weekly priorities, and measurable action plans.
BASIC QUALIFICATIONS
- 5+ years experience in field service / technical service for medical devices, diagnostics instrumentation, or comparable regulated equipment (installation + calibration + repair).
- Demonstrated capability in bench-level and field-level troubleshooting (analog/digital electronics, electromechanical systems).
- Strong comfort with Windows/PC-based systems; working knowledge of drivers, software installs, logs, and basic networking fundamentals.
- Proven customer-facing maturity: calm under pressure, clear communicator, strong expectation-setting.
- Demonstrated leadership behaviors (formal people management or clear “lead tech / team lead” ownership), including coaching and escalation handling.
- Commercial instincts: able to identify opportunities, protect recurring revenue, and partner effectively with Sales.
- Valid driver’s license; ability to travel frequently and occasionally on short notice.
Education: Technical diploma/associate degree (Electronics, Biomedical Equipment Technology, Engineering Technology) or equivalent hands-on experience.
PREFERRED QUALIFICATIONS
- Experience with audiology / hearing & balance diagnostics, neonatal/newborn care environments, or sensor-based diagnostic systems.
- Familiarity with regulated documentation discipline and quality systems (controlled forms, traceability, audit readiness).
- Experience contributing to territory planning, hiring, onboarding, performance reviews, or incentive/compensation input.
PAY TRANSPARENCY DETAILS: The actual base pay offered will vary depending on multiple factors including job-related knowledge/skills, experience, business needs, geographical location, and internal equity. At Natus, it is not typical for an individual to be hired at or near the top end of the range.
WHAT WE OFFER!
- Medical Plans
- Wellness Program
- Dental & Vision Benefits
- EAP Services
- Legal Services
- 401(k)
- 4 weeks of PTO
- 2 Floating Holidays
- 7 Company Holidays
- HSAs (Employer HSA contribution available, dependent on plan selection.)
- Dependent Care FSA
- Disability Benefits
- Life Insurance Benefits
- Tuition reimbursement and more!
Join Natus Sensory today. Confidence in every Sense.
Natus is an Equal Employment Opportunity Employer. The Company’s policy is not to discriminate against any applicant or employee based on race, color, sex, sexual orientation, gender identity, religion, national origin, age, disability, military status, genetic information, or any other basis protected by applicable federal, state, or local laws. Natus also prohibits harassment of applicants based on any of these protected categories. It is also Natus’ policy to comply with all applicable federal, state, and local laws respecting consideration of unemployment status in making hiring decisions.
See All 36 Field Service Manager Jobs in California
Find roles in California that match your experience and apply in just a few clicks.
Find Field Service Manager JobsField Service Manager Jobs by City in California
Where California roles are concentrated, by current openings.
Field Service Manager Job Market in California
A snapshot from current California openings, updated as new roles post.
Who's Hiring
- Insulet Corporation4
- Clean Harbors3
- Gallagher3
- CRUSOE2
- Hertz2
Top Industries Hiring
- Technology & Software7
- Biotechnology & Pharmaceuticals6
- Manufacturing4
- Insurance3
- Automotive2
What California Employers Look For
The qualifications that appear most often in field service manager jobs across California.
- Bachelor's degree in engineering, business, or a related technical discipline
- Five or more years of field service or technical operations experience
- Demonstrated experience managing field technicians or service teams in California
- Proficiency with service management software such as Salesforce Field Service or ServiceMax
- Valid California driver's license and ability to travel to customer sites statewide
- Strong written and verbal communication skills for client escalation and reporting
Field Service Manager Jobs in California: Frequently Asked Questions
How do you become a field service manager in California?
Most field service managers in California start in a hands-on technician or engineer role within their industry, then move into supervision after building technical and team leadership experience. California does not issue a single statewide license for the field service manager title, but specific industries have credential requirements: HVAC managers often need a California Contractors State License Board certification, while biomedical equipment professionals pursue CBET credentials. A bachelor's degree in engineering or a technical field strengthens candidacy at most California employers.
How much do field service managers make in California?
Field service managers in California earn a median of about $93,660 a year, based on May 2025 Bureau of Labor Statistics wage data, ranging from around $56,720 for the lowest 10% to over $154,820 for the top 10%. Pay rises with experience, specialty, and employer.
Which companies hire field service managers in California?
Employers hiring field service managers in California right now include Insulet Corporation, Clean Harbors, and Gallagher, based on current listings on Migrate Mate as of June 2026. California's concentration of medical device manufacturers, defense contractors, and enterprise technology firms means field service manager roles appear consistently across both the Bay Area and Southern California throughout the year.
Which California cities have the most field service manager jobs?
San Jose, San Francisco, and Anaheim have the most field service manager openings in California. Los Angeles generates volume through its large base of commercial facilities, healthcare systems, and utility infrastructure, while San Jose and the broader South Bay reflect demand from technology hardware and semiconductor equipment companies that require on-site technical management across Northern California.
Are there remote field service manager jobs in California?
Yes, but they're rare. Field service management is inherently an on-site role that involves supervising technicians at customer locations and responding to equipment issues in the field. About 8% of field service manager openings tied to California are remote or hybrid as of June 2026, and those tend to be in administrative or strategic oversight functions rather than active field operations.
How can I get hired as a field service manager in California with little or no experience?
The most realistic entry path is a field service technician or service coordinator role at a large California employer, which provides the hands-on and logistical experience needed to move into management. Companies such as Siemens, Kaiser Permanente Facilities, and Schneider Electric regularly hire associate technicians and service support roles that lead into supervisory tracks. Completing a relevant credential, such as a CBET for biomedical work or an EPA 608 for HVAC, gives candidates a concrete edge when moving toward a management role.
Where can I find and apply to field service manager jobs in California?
You can find and apply to field service manager jobs in California on Migrate Mate, which lists current California openings across industries including medical devices, telecommunications, HVAC, and industrial equipment. Find roles that fit your experience and location, then apply directly to the employers posting them.
See All 36 Field Service Manager Jobs in California
Find roles in California that match your experience and apply in just a few clicks.
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