Field Service Manager Jobs in Illinois
Field Service Manager jobs in Illinois are in strong demand, with active hiring concentrated in manufacturing, industrial equipment, utilities, and building technologies sectors and openings at every level from entry-level service coordinator to senior operations leader. Chicago and its surrounding suburbs anchor most of the hiring, but Rockford and Peoria also maintain consistent openings tied to heavy equipment and industrial production. Well-established Illinois employers like Caterpillar, Siemens, and Grainger regularly hire field service managers, with the most in-demand specialties in HVAC systems, electrical and power equipment, and industrial automation. Find a role that fits below and apply directly.
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Job Overview
We are seeking a dynamic and technically skilled Field Service Engineer to join our team and drive excellence in maintaining and repairing complex manufacturing equipment across diverse industrial environments. This role offers an exciting opportunity to work hands-on with cutting-edge machinery, troubleshoot technical issues, and deliver exceptional customer service. The ideal candidate will possess strong mechanical, electrical, and industrial maintenance expertise, with a passion for problem-solving and ensuring operational efficiency. As a vital part of our field service team, you will be empowered to make a tangible impact on our clients’ manufacturing facilities by providing timely, reliable technical support. The Field Service Engineer is responsible for complete field installation, start-up, inspection, maintenance, troubleshooting and repair of company supplied equipment of several products. Depending upon the terms of the contract or project, this may include planning, scheduling, coordinating, and monitoring the work in an advisory capacity to others. This also includes documenting all job activities. Extensive domestic and international travel required (50 - 75% travel).
Key Responsibilities
- Perform or lead complex equipment installation, trial runs, investigative tests, repairs and overhauls.
- Perform complex maintenance on tools, test equipment, etc., and complete documentation of all installations, inspections, maintenance and repair work, and failures.
- Perform complex service or systems calls and interface with customer personnel to provide quality service and feedback on problem evaluation and resolution.
- Perform assessment of complex product/equipment/application performance based on field support data and recommend modifications or improvements.
- Troubleshoot potential problems and provide effective solutions in relation to application of concepts, techniques, knowledge, or processes.
- Perform or guide assessment of complex product/equipment performance based on field support data and design modifications or improvements.
- May provide expert advice, training, and technical assistance to support staff and eventually train other employees.
- Provide complex product and service training to customers.
- Provide support and work with customer networks, IT infrastructure, SQL databases and servers, etc.
Required Qualifications & Skills
- Degree or diploma in Engineering, Mechatronics, or related field.
- 2–5 years of experience in field service.
- Strong mechanical, electrical, analytical, and software troubleshooting skills.
- Ability to logically troubleshoot complex hardware, software, application and process related issues. Be able to convey this information in a way the customer understands.
- Must be fluent in English, both written and spoken language skills
- Must be able to work overtime and weekends, as needed.
- Customer-focused with strong communication skills.
- Ability to travel frequently, 50 - 75% travel
Pay: $70,000.00 - $85,000.00 per year
Benefits:
- 401(k)
- 401(k) matching
- Dental insurance
- Flexible spending account
- Health insurance
- Health savings account
- Life insurance
- Paid time off
- Tuition reimbursement
- Vision insurance
Work Location: On the road
Job Overview
We are seeking a dynamic and technically skilled Field Service Engineer to join our team and drive excellence in maintaining and repairing complex manufacturing equipment across diverse industrial environments. This role offers an exciting opportunity to work hands-on with cutting-edge machinery, troubleshoot technical issues, and deliver exceptional customer service. The ideal candidate will possess strong mechanical, electrical, and industrial maintenance expertise, with a passion for problem-solving and ensuring operational efficiency. As a vital part of our field service team, you will be empowered to make a tangible impact on our clients’ manufacturing facilities by providing timely, reliable technical support. The Field Service Engineer is responsible for complete field installation, start-up, inspection, maintenance, troubleshooting and repair of company supplied equipment of several products. Depending upon the terms of the contract or project, this may include planning, scheduling, coordinating, and monitoring the work in an advisory capacity to others. This also includes documenting all job activities. Extensive domestic and international travel required (50 - 75% travel).
Key Responsibilities
- Perform or lead complex equipment installation, trial runs, investigative tests, repairs and overhauls.
- Perform complex maintenance on tools, test equipment, etc., and complete documentation of all installations, inspections, maintenance and repair work, and failures.
- Perform complex service or systems calls and interface with customer personnel to provide quality service and feedback on problem evaluation and resolution.
- Perform assessment of complex product/equipment/application performance based on field support data and recommend modifications or improvements.
- Troubleshoot potential problems and provide effective solutions in relation to application of concepts, techniques, knowledge, or processes.
- Perform or guide assessment of complex product/equipment performance based on field support data and design modifications or improvements.
- May provide expert advice, training, and technical assistance to support staff and eventually train other employees.
- Provide complex product and service training to customers.
- Provide support and work with customer networks, IT infrastructure, SQL databases and servers, etc.
Required Qualifications & Skills
- Degree or diploma in Engineering, Mechatronics, or related field.
- 2–5 years of experience in field service.
- Strong mechanical, electrical, analytical, and software troubleshooting skills.
- Ability to logically troubleshoot complex hardware, software, application and process related issues. Be able to convey this information in a way the customer understands.
- Must be fluent in English, both written and spoken language skills
- Must be able to work overtime and weekends, as needed.
- Customer-focused with strong communication skills.
- Ability to travel frequently, 50 - 75% travel
Pay: $70,000.00 - $85,000.00 per year
Benefits:
- 401(k)
- 401(k) matching
- Dental insurance
- Flexible spending account
- Health insurance
- Health savings account
- Life insurance
- Paid time off
- Tuition reimbursement
- Vision insurance
Work Location: On the road
See All 142+ Field Service Manager Jobs in Illinois
Find roles in Illinois that match your experience and apply in just a few clicks.
Find Field Service Manager JobsField Service Manager Jobs by City in Illinois
Where Illinois roles are concentrated, by current openings.
Field Service Manager Job Market in Illinois
A snapshot from current Illinois openings, updated as new roles post.
Who's Hiring
- ProAutomated11
- Accel Entertainment Gaming4
- Xylem3
- DaVita3
- ABB2
Top Industries Hiring
- Manufacturing
- Healthcare & Medical Services
- Waste Management & Environmental Services
- Medical Devices
- Distribution & Wholesale
What Illinois Employers Look For
The qualifications that appear most often in field service manager jobs across Illinois.
- Bachelor's degree in engineering, business, or a related technical field required
- Minimum five years of field service or technical operations experience
- Proven experience managing field technicians or service teams across multiple sites
- Strong knowledge of HVAC, industrial equipment, or building automation systems
- Valid driver's license and ability to travel throughout Illinois service territory
- Proficiency with CRM platforms and field service management software
Field Service Manager Jobs in Illinois: Frequently Asked Questions
How do you become a field service manager in Illinois?
Most field service manager roles in Illinois require a bachelor's degree in engineering, business, or a technical discipline alongside several years of hands-on field service experience. Illinois does not issue a state license specifically for field service managers, but roles in HVAC and electrical systems often expect candidates to hold or supervise staff with Illinois EPA Section 608 certification or an Illinois electrical contractor license. Employers typically promote from senior technician or service coordinator roles.
How much do field service managers make in Illinois?
Field service managers in Illinois earn a median of about $83,180 a year, based on May 2025 Bureau of Labor Statistics wage data, ranging from around $52,740 for the lowest 10% to over $129,210 for the top 10%. Pay rises with experience, specialty, and employer.
Which companies hire field service managers in Illinois?
Employers hiring field service managers in Illinois right now include ProAutomated, Accel Entertainment Gaming, and Xylem, based on current listings on Migrate Mate as of August 2026. Illinois's concentration of manufacturing headquarters and industrial facilities, particularly in the Chicago metro and along the I-39 corridor, keeps demand from large equipment and technology service companies consistently high.
Which Illinois cities have the most field service manager jobs?
Chicago, Springfield, and Illinois have the most field service manager openings in Illinois. Chicago dominates due to its density of corporate headquarters, hospitals, and commercial facilities requiring managed service operations, while Rockford and Peoria draw openings from heavy equipment manufacturers and industrial service providers that anchor those regional economies.
Are there remote field service manager jobs in Illinois?
Yes, but they're rare. Field service managers typically oversee technicians in the field and conduct site visits, making full remote work uncommon for the role. About 38% of field service manager openings tied to Illinois are remote or hybrid as of August 2026, and those positions usually involve scheduling, reporting, or account management responsibilities rather than direct on-site service oversight.
How can I get hired as a field service manager in Illinois with little or no experience?
The most realistic entry path is starting as a field service technician or service coordinator with an Illinois-based industrial or equipment company, then building toward a supervisory role. Caterpillar's technical career programs and Siemens' apprenticeship pathways in the Chicago metro area offer structured routes into field operations. Earning an associate-level credential in electrical technology or HVAC from an Illinois community college and gaining Illinois EPA Section 608 certification strengthens a candidate's profile considerably.
Where can I find and apply to field service manager jobs in Illinois?
You can find and apply to field service manager jobs in Illinois on Migrate Mate, which lists current Illinois openings across manufacturing, utilities, HVAC, and building technologies. Find roles that fit your experience and apply directly to the employers posting them.
See All 142+ Field Service Manager Jobs in Illinois
Find roles in Illinois that match your experience and apply in just a few clicks.
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