Technical Support Manager Jobs in Hawaii

Technical Support Manager jobs in Hawaii are concentrated in Honolulu, Kapolei, and Hilo, where companies like Hawaiian Telcom, Booz Allen Hamilton, and Leidos maintain substantial technology operations supporting state government, defense, and telecommunications. Demand is strongest for managers with expertise in IT service desk operations, cloud infrastructure support, and cybersecurity incident response, reflecting Hawaii's blend of federal contractor work and large enterprise clients. Openings exist at multiple levels, from team leads stepping into their first management role to senior managers overseeing multi-site operations. Scan the live roles below and apply to whichever ones fit.

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Overview

Open roles23
Top employerCVS Health
Top cityHonolulu, HI
Cities hiring8
Work type100% On-site
Top industryHealthcare

Showing 5 of 23+ Technical Support Manager jobs

Booz Allen Hamilton
Resource Support Analyst
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Booz Allen Hamilton
New 1m ago
Resource Support Analyst
Booz Allen Hamilton
Honolulu, Hawaii
Business Operations
Customer Service
Project & Program Management
Project Management
On-Site
High school diploma or GED
10,000+

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US Department of Veterans Affairs
Medical Support Assistant - Advanced
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US Department of Veterans Affairs
New 1m ago
Medical Support Assistant - Advanced
US Department of Veterans Affairs
Wailuku, Hawaii
Business Operations
Customer Service
Project & Program Management
Project Management
On-Site
Overseeing health insurance pre-certification
10,000+

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C
Project Mgr/ Estimator
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C
New 1m ago
Project Mgr/ Estimator
Company
Pearl City, Hawaii
Account Management
Business Operations
Project Management
Bachelor's degree in construction management

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CVS Health
District Support Pharmacist
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CVS Health
Added 6d ago
District Support Pharmacist
CVS Health
Honolulu, Hawaii
Allied Health
Healthcare Administration
Pharmacy
Patient Services & Wellbeing
On-Site
None
10,000+

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World Wide Technology
VMWare Support Engineer
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World Wide Technology
Added 1w ago
VMWare Support Engineer
World Wide Technology
Honolulu, Hawaii
Customer Service & Support
Technical Product & Program Management
IT Support & Systems Administration
Customer Support
IT Support
$115k - $165k/yr
On-Site
Bachelor's
10,000+

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See All 23 Technical Support Manager Jobs in Hawaii

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Technical Support Manager Jobs by City in Hawaii

Where Hawaii roles are concentrated, by current openings.

Honolulu
14 jobs
Hilo
3 jobs
Kauai
1 job
Kahului
1 job
Wailuku
1 job
Kea‘au
1 job
Pearl City
1 job
Mililani Town
1 job

Technical Support Manager Job Market in Hawaii

A snapshot from current Hawaii openings, updated as new roles post.

Who's Hiring

  • CVS Health
    CVS Health4
  • County of Hawaii
    County of Hawaii3
  • Booz Allen Hamilton
    Booz Allen Hamilton3
  • Mid-Pacific Institute
    Mid-Pacific Institute2
  • Kukui IT
    Kukui IT1

Top Industries Hiring

  • Healthcare & Medical Services5
  • Government & Public Sector4
  • Technology & Software2
  • Education1
  • Banking & Financial Services1

What Hawaii Employers Look For

The qualifications that appear most often in technical support manager jobs across Hawaii.

  • Bachelor's degree in information technology, computer science, or a related field required
  • Three or more years managing technical support teams or help desk operations
  • Experience with ITIL frameworks and IT service management best practices
  • Proficiency with ticketing systems such as ServiceNow, Jira, or Zendesk
  • Strong written and verbal communication skills for cross-functional stakeholder reporting
  • CompTIA A+, Network+, or equivalent technical certification preferred by most employers

Technical Support Manager Jobs in Hawaii: Frequently Asked Questions

How do you become a technical support manager in Hawaii?

The most direct path is combining a bachelor's degree in information technology or computer science with hands-on experience as a technical support specialist or systems administrator in Hawaii. There is no state-issued license required for this role in Hawaii. Most employers on the islands, particularly federal contractors and large enterprises in Honolulu, expect candidates to hold ITIL Foundation certification and demonstrate progressive leadership experience before moving into management.

How much do technical support managers make in Hawaii?

Technical support managers in Hawaii earn a median of about $141,640 a year, based on May 2025 Bureau of Labor Statistics wage data, ranging from around $103,200 for the lowest 10% to over $229,880 for the top 10%. Pay rises with experience, specialty, and employer.

Which companies hire technical support managers in Hawaii?

Employers hiring technical support managers in Hawaii right now include CVS Health, County of Hawaii, and Booz Allen Hamilton, based on current listings on Migrate Mate as of July 2026. Hawaii's defense and federal contractor sector, along with large telecommunications and hospitality technology operations based primarily in Honolulu, consistently generate the most consistent demand for this role.

Which Hawaii cities have the most technical support manager jobs?

Honolulu, Hilo, and Kauai have the most technical support manager openings in Hawaii. Honolulu drives the largest share by a wide margin, anchored by its concentration of federal agencies, defense contractors, and major enterprise headquarters, while Kapolei and Hilo contribute openings through state government technology offices and regional utility and healthcare operations.

Are there remote technical support manager jobs in Hawaii?

Yes, and more than many management roles, since the coordination and oversight work of a technical support manager can often be done remotely when the team uses cloud-based ticketing and monitoring tools. About 0% of technical support manager openings tied to Hawaii are remote or hybrid as of July 2026, reflecting employer flexibility for experienced candidates. Roles supporting mainland clients or national enterprise accounts tend to offer the most remote scheduling flexibility.

How can I get hired as a technical support manager in Hawaii with little or no experience?

The most realistic entry path is moving up from a tier-two technical support specialist or systems administrator role within a Hawaii employer rather than applying directly to manager openings. Large IT operations at University of Hawaii, Hawaii Pacific Health, and major federal contractor sites in Honolulu regularly promote from within. Earning an ITIL Foundation certification and taking on informal team lead responsibilities, such as onboarding new technicians or owning escalation queues, builds the credentials Hawaii hiring managers look for when filling their first management vacancy.

Where can I find and apply to technical support manager jobs in Hawaii?

You can find and apply to technical support manager jobs in Hawaii on Migrate Mate, which lists current Hawaii openings updated regularly. Search the listings to identify roles that match your experience level and preferred location, then apply directly to the ones that fit your background.

See All 23 Technical Support Manager Jobs in Hawaii

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