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The Executive Administrator, Regional Operations, Oncology & Program Development serves as a key member of the ambulatory executive leadership team and provides strategic, operational, and administrative support to advance the priorities of USC Care and Keck Medicine of USC. This role supports the translation of ambulatory strategic initiatives and growth objectives into executable plans across service lines, clinical programs, faculty practices, and community physician networks. Working closely with USC Care executives, clinical department leaders, hospital leadership, and operational partners, this individual oversees regional medical oncology services, facilitates service line planning, growth initiative execution, and ambulatory network optimization. The role also supports organizational preparedness by coordinating business continuity planning, ensuring operational resilience across ambulatory operations. The Executive Administrator serves as a critical connector across executive leadership, clinical departments, operations, strategy, and business development teams to ensure alignment, execution, and measurable progress against USC Care strategic priorities. Success in this role requires strong strategic thinking, operational coordination, executive communication, and the ability to lead initiatives through influence in a complex academic health system environment. This individual serves as a professional role model, leader, mentor and resource to all team members. The individual must consistently support the mission and values of the organization, advance quality, operations, and patient experience.

Departmental Specific Summary

Essential Duties

• Partner with strategy, marketing and business development, and operations to evaluate existing and proposed ambulatory sites to optimize network configuration, capacity utilization, and market coverage
• Partner with clinicians, operations, and support functions to move clinical program ideas from concept to launch to meet market demand and drive profitable growth
• Facilitate alignment across departments and operational leaders to ensure timely execution of strategic initiatives and priorities.
• Develop and maintain executive dashboards and performance reporting to track progress against ambulatory strategic initiatives, service line growth targets, and operational performance metrics.
• Activate strategic planning and growth efforts for applicable service lines and programs; translate priorities into actionable plans, overseeing the execution and tracking progress against targets
• Oversee dedicated operational service line administrators, where applicable
• Oversee clinical program planning, including assessment of community needs, market opportunities, clinical capabilities, and system capacity
• Partner with clinical and operational leaders across care settings and entities to enable seamless care experiences by aligning operations across ambulatory and hospital-based services
• Establish and standardize the service line and clinical program planning infrastructure, approach, and output to support repeatability and scalability to future service lines
• Leverage data to understand market demographics and competitive dynamics to inform site selection, expansion, and consolidation decisions
• Develop site optimization playbooks to ensure successful new market penetration, consumer awareness, and provider practice build.
• Coordinate across external and internal stakeholders to ensure strategic partnerships are operationalized effectively and managed ongoing
• Lead or support growth initiatives involving external partners, joint ventures, and affiliations
• Lead strategic initiatives, as directed by USC Care executive leadership, ensuring initiatives move from concept to operational success; partner with operations, finance, IT, and clinical leaders for initiative execution
• Oversee regional Oncology clinic operations, including access, clinical staffing resources, and facility management, managing site-specific operational leaders
• Partner with physician and clinical leaders to align operations, support providers, and advance Oncology departmental goals
• Partner with operational leaders to implement improvement strategies that enhance utilization, patient access, and growth across the ambulatory network.
• Encourage communication through daily huddles, weekly staff meetings, individual meetings Physician lead, managers, etc. Assure that changes in policy and procedures are communicated both up and down the chain of command.
• Ensure successful integration of Patient Access, CBO, USC Care, Information Systems, HR and other operating teams.
• Work closely with Quality, Compliance and Executive Management to ensure that policies, programs and processes are developed, implemented, communicated, and consistently administered in compliance with organizational objectives and laws and regulations.
• Develops and maintains operating/capital budgets for all oncology satellites.
Performs other related duties as assigned.

Required Qualifications:

• Req Bachelor’s Degree Degree in Business Administration, Public Health, Health Administration, or related field.
• Req 7-10 years Experience in an Ambulatory care or healthcare setting or equivalent.
• Req 7-10 years Management experience.
• Req Experience in creating business process improvement, standardization across multiple specialties.
• Req Ability to use a consultative approach to understand business goals from variety of constituents to help organization develop and refine strategy and solutions.
• Req Excellent verbal, written communication, and presentation skills.
• Req Ability to think globally, strategically, and objectively and experience developing and executing large scale projects and change initiatives.
• Req Excellent interpersonal skills (negotiation, listening and communication skills) characterized by effective interactions with a diverse range of internal and external constituents, stakeholders and audiences.
• Req Excellent decision-making skills and the ability to bridge the gap between administrative demands, clinical needs and budgetary constraints.
• Req Relationship-driven, consultative, a team player, and able to effectively lead strategic initiatives.
• Req Demonstrated successful experience with physician relationships.
• Req Strong public relation skills and executive presence.
• Req Excellent verbal, written communication, and presentation skills.

Preferred Qualifications:

• Pref Master’s degree Degree in Business Administration, Public Health, Health Administration, or related field.

Required Licenses/Certifications:

• Req Fire Life Safety Training (LA City) If no card upon hire, one must be obtained within 30 days of hire and maintained by renewal before expiration date. (Required within LA City only)

USC Care Medical Group serves as the sole physician entity reporting to the USC Health System, uniting faculty clinical practice under Keck Medicine of USC. This entity oversees clinical governance, physician and ambulatory services, and core enterprise functions including billing, contracting, and financial operations. The organization encompasses 17 clinical departments, with approximately 1,500 physicians and 2,000 staff delivering care across more than 80 locations from Kern County to Orange County and into Las Vegas. USC Care Medical Group is the engine for patient-centered growth—advancing quality, safety, access, and financial strength through integrated, system-level thinking that transcends silos and traditional models. By building bridges across the enterprise, embracing innovation, and leveraging technology, we deliver seamless, 5-Star access and service while expanding clinical reach and diversified models of care. Our work fuels a sustainable cycle of good health—organizationally, financially, and within the communities we serve—driving continued growth from within and beyond the system’s boundaries.

The annual base salary range for this position is $242,598.00 - $400,287.00. When extending an offer of employment, the University of Southern California considers factors such as (but not limited to) the scope and responsibilities of the position, the candidate’s work experience, education/training, key skills, internal peer equity, federal, state, and local laws, contractual stipulations, grant funding, as well as external market and organizational considerations.

USC is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, disability, or any other characteristic protected by law or USC policy. USC observes affirmative action obligations consistent with state and federal law. USC will consider for employment all qualified applicants with criminal records in a manner consistent with applicable laws and regulations, including the Los Angeles County Fair Chance Ordinance for employers and the Fair Chance Initiative for Hiring Ordinance, and with due consideration for patient and student safety. Please refer to the Background Screening Policy Appendix D for specific employment screen implications for the position for which you are applying.

We provide reasonable accommodations to applicants and employees with disabilities. Applicants with questions about access or requiring a reasonable accommodation for any part of the application or hiring process should contact USC Human Resources by phone at (213) 821-8100, or by email at uschr@usc.edu . Inquiries will be treated as confidential to the extent permitted by law.

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