Front Desk Agent Jobs in Columbus, OH
Front Desk Agent jobs in Columbus, Ohio are concentrated across hotels and extended-stay properties in the Short North and Arena District, medical campus facilities near the Ohio State University Medical Center, and corporate office buildings in downtown and Easton. Employers actively hiring include Sheraton, Ivy Hospitality, and Hollywood Casino. Find a role that fits below and apply directly.
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Job Overview
We are seeking a dynamic and friendly Front Desk Agent to serve as the welcoming face of our organization. In this vital role, you will manage front desk operations, provide exceptional customer service, and ensure smooth administrative workflows. Your energy and organizational skills will help create a positive first impression for visitors and clients alike. This paid position offers an exciting opportunity to develop your office management expertise while supporting daily business functions.
Responsibilities
- Greet visitors, clients, and vendors warmly and professionally, ensuring they feel valued and attended to.
- Manage multi-line phone systems efficiently, directing calls accurately and courteously.
- Handle data entry tasks with precision using spreadsheets, Microsoft Office applications, and other productivity software.
- Maintain organized filing systems, including document management and record keeping.
- Assist with office management duties such as scheduling appointments, coordinating meetings, and managing supplies.
- Provide excellent customer support by addressing inquiries promptly and professionally via phone or in person.
- Perform clerical tasks including proofreading documents, word processing, and maintaining accurate records.
- Use technical proficiency in computer literacy to troubleshoot basic office equipment and software issues as needed.
Experience
- Prior office experience or administrative support roles demonstrating strong organizational skills.
- Proven ability to handle multiple tasks efficiently in a fast-paced environment.
- Excellent communication skills, both verbal and written, with a focus on phone etiquette and client interaction.
- Bilingual abilities are a plus to serve diverse client needs effectively.
- Demonstrated ability to manage time effectively while maintaining high productivity levels.
Join us in creating a welcoming environment where professionalism meets energetic service! This role is perfect for someone eager to grow their administrative expertise while making a meaningful impact through exceptional client interactions and efficient office operations.
Pay: $15.00 - $17.00 per hour
Expected hours: 24.0 – 40.0 per week
Work Location: In person
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Who's Hiring
Front Desk Agent Jobs in Columbus: Frequently Asked Questions
How do I get a front desk agent job in Columbus?
Start with the sectors hiring most actively in Columbus: hospitality properties near the Convention Center and Short North, healthcare front offices tied to OhioHealth and Mount Carmel campuses, and corporate reception roles in the Easton and Polaris business corridors. Candidates with front-facing customer service experience, even from retail or food service, are competitive. Front desk software proficiency and a reliable commute to these districts give you a clear edge locally.
Which companies hire front desk agents in Columbus?
Columbus front desk agent roles are posted by Sheraton, Ivy Hospitality, and Hollywood Casino and others right now, based on current listings on Migrate Mate as of September 2026. The Columbus market draws heavily from hotel groups, health system networks, and office property management firms, all of which maintain consistent front desk hiring throughout the year.
Are there remote front desk agent jobs in Columbus?
Yes, though remote opportunities are limited by nature since most front desk roles require an on-site presence to greet visitors and manage physical spaces. About 0% of front desk agent openings tied to Columbus are remote or hybrid as of September 2026, skewing toward scheduling coordination and virtual reception roles. Those tend to sit within healthcare networks and larger corporate office operators in the Columbus metro.
How can I get a front desk agent job in Columbus with little or no experience?
Hotel front desks near downtown Columbus and the airport are the most realistic entry point, since many properties hire for overnight and weekend shifts that draw fewer applicants. OhioHealth and Mount Carmel both hire entry-level patient service representatives who transition naturally into full front desk roles. Starting as a lobby attendant, concierge assistant, or patient access associate at a Columbus employer lets you build the scheduling and check-in skills that move you into a front desk agent position.
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