Mid Level Graduate Jobs

Education

• A Bachelor’s degree is required. A Master’s degree is preferred.

Experience and Training

• 3-5 years of experience, preferably at an institution of higher education.

• Experience and successful track record in recruitment and admissions is preferred. Other customer focused or relationship development experience can be considered.

Knowledge, Skills, Ability:

• Team – Ability to work successfully in a well-rounded team environment with an action oriented, can-do, positive attitude.

• Communication – Effective and influential communication skills. Excellent writer. Comfortable speaking with prospective students individually or in group settings.

• Management – Ability to evaluate applications, application process/flow, events, new opportunities, etc. to make well-reasoned recommendations for improvement and measure results.

• Relationships – Successfully develops professional connections with prospective students, team members, partners, faculty and program leadership. Is sensitive to and celebrates differences in those connections. Brings a service oriented, problem solving approach to working with others.

• Technology – Utilizes technology to improve efficiency and effectiveness. Open to the use of technology and adjusting to the changes required by new systems.

• Leadership Potential – Receptive to leadership development opportunities and willingness to take on additional responsibility as skills, knowledge and abilities grow.

• Flexibility/Adaptability to Change – In a rapidly growing and evolving department, flexibility to adjustments in responsibilities and day-to-day duties is necessary.

• Travel – Ability to travel within driving distance and overnight as needed to recruit at graduate fairs and events.

ESSENTIAL FUNCTIONS :

Inquiry Development – Search for and develop opportunities to increase inquiries for HPU programs:

• Businesses

• Feeder Programs

• Advisors, Clubs

• Referrals

• Graduate Fairs and Other Recruitment Events

Applicant Pool Development and Recruitment

• Listen to inquiries to determine their interests, goals, needs, questions, concerns, obstacles and motivations so that we can address them and help them on their path toward a graduate education.

• Identify and prioritize inquiries who are a fit for our programs.

• Communicate with qualified candidates to move them toward application and, ultimately, enrollment.

Application Processing

• Develop knowledge and expertise in the use of Application tools and software.

• Follow up with applicants to address questions increase application completion rates.

• Efficiently review and evaluate admission applications as assigned across all programs

Yield Building

• Develop strong relationships with admitted applicants.

• Follow up communication to encourage deposit and enrollment.

Event Management

• Schedule campus visits, information sessions, interviews, and yield events.

• Extend invitations to events by phone, email, or mail as appropriate.

• Attend graduate fairs and recruitment events as needed.

Data Management and Reporting

• Regular use of CRM (Slate), including inquiry entry, communication documentation, updates.

• Develop reports as requested by supervisor.

Recruitment Planning

• Develop strategic recruitment plans and budgets for areas of responsibility.

Communication

• Identify communication that should be delivered to prospective students via campaigns through mail/email.

• Individual face-to-face meetings as well as telephone and personal email outreach to build relationships with prospective students, evaluate interest, answer questions, provide information and move toward a campus visit, application completion and enrollment.

• Follow up on application documents, invitations, questions.

• Cross Program Support

  • Regularly participate in cross training to develop an understanding of all HPU graduate programs, recruitment objectives and admission requirements.

  • Represent all programs as needed at graduate fairs, open houses or other recruitment events.

  • Provide support in the recruitment for other graduate programs as needed.

For more information regarding this position, please contact Bronwen Gainsford, Director of Graduate Admissions at bgainsfo@highpoint.edu .