Green Card Account Representative Jobs
Account Representative roles qualify for EB-2 and EB-3 green card sponsorship when the position requires a bachelor's degree in business, marketing, or a related field. Employers file a PERM labor certification with DOL before sponsoring you, confirming no qualified U.S. worker is available. Securing sponsorship leads to lawful permanent residency, not a temporary visa.
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Get Access To All JobsJob Posting End Date
06-21-2026
Please note the job posting will close on the day before the posting end date.
Job Summary
The position serves as the primary field customer relations resource for residential and commercial customers within an assigned territory. This role supports a territory that may include approximately 40,000 to 60,000 accounts, depending on customer density and other factors. The position is designed for someone who is eager to learn, comfortable working with technology and new systems, and interested in building a long-term foundation within the company. Under close supervision and guidance, this associate will respond to customer and public inquiries, support customer needs in the office and field, and proactively promote company marketing programs, products, and information. The role offers growth potential, but is not intended as an immediate senior-level position.
Job Description
What you’ll do:
Essential Job Functions & Tasks
-
Financial Responsibility – Demonstrate a basic understanding of rates and tariffs to provide billing explanations, billing options, and tariff analysis to support customer needs. Assist in identifying revenue and growth opportunities, monitor customer delinquencies to help reduce charged-off accounts, support billing corrections, and maintain accurate reporting records.
-
Technical Expertise – Develop entry-level knowledge of the distribution electrical system. Provide customers with service reliability and power quality explanations and become familiar with meter technologies and their applications.
-
Energy Management – Assist customers with the effective and economical use of electric energy, including energy management tariffs. Meet with assigned customers to promote products and initiatives that support company strategic goals and provide business-related coordination or assistance as needed. Build working knowledge of residential and business energy efficiency programs and proactively market them. Partner with energy efficiency program managers and implementation contractors. Attend meetings, seminars, webinars, trade shows, and community events to strengthen knowledge and support marketing efforts.
-
Customer Relationship Management – Serve as a company point of contact for customers in the assigned area under the guidance of more experienced employees. Support the needs of larger accounts and municipalities as needed, while understanding how to balance customer and company needs. Use a customer experience mindset, engage in community involvement within the territory, and primarily support residential and small commercial customers. This role is initially office-based, with field customer visits as needed.
-
Problem Solving and Initiative – Develop problem-solving skills and coordinate customer concerns with internal departments under the guidance of higher-level employees. Investigate, resolve, and document customer issues and complaints in a timely manner while maintaining compliance with Utility Commission guidelines. Apply basic analysis techniques to evaluate high bill complaints and provide reasonable explanations. Help customers identify solutions, including energy-efficient equipment and practices. Assist other departments with access issues and support Engineering with new service requirements, including load estimation, contract acquisition, and customer liaison support.
-
Communication Skills – Represent the company professionally at all times. Communicate effectively, both orally and in writing, with internal and external customers. Maintain strong documentation skills and working knowledge of Microsoft Word and Microsoft Office products. Develop comfort in representing the company to customers and internal stakeholders, demonstrate the ability to deliver effective oral presentations to groups, and assist with special projects as needed.
What we’re looking for:
Education requirements are listed below:
- Bachelor’s degree in Business, Communications, Engineering, Management, or another Human Relations or Marketing-related field; or
- Associate degree in one of the listed areas with a minimum of 3 years of customer contact experience and knowledge of field activities related to the technical aspects of customer services and distribution operations; or
- High school diploma or GED with a minimum of 4 years of customer contact experience and knowledge of field activities related to the technical aspects of customer services and distribution operations.
Work Experience requirement listed below:
- Must have working knowledge of field activities related to the technical aspects of customer services and electrical distribution operations and construction.
Required License(s)/Certification(s) are listed below: Must possess a current Driver license.
Other preferences:
- Comfortable learning new technology, software, and systems
- Interest in a growth-oriented role with long-term potential
- Open to starting in an associate-level position and building knowledge over time
- Willingness to learn the company and grow into the role
- Strong communication and problem-solving skills
- Ability to establish and maintain effective internal and external business relationships
- Proficiency in Microsoft Office products
- Current driver’s license required
- Willing to perform on-site investigations in various terrain and weather conditions
- Physical demand level: Sedentary
- Open to a role that is initially office-based, with field interaction as needed
What you’ll get:
Base Salary from $52,488-$65,610/year. In addition to a competitive compensation, AEP offers a unique comprehensive benefits package that aims to support and enhance the overall well-being of our employees.
At AEP, we’re more than just an energy company — we’re a team of dedicated professionals committed to delivering safe, reliable, and innovative energy solutions. Guided by our mission to put the customer first, we strive to exceed expectations by listening, responding, and continuously improving the way we serve our communities. If you're passionate about making a meaningful impact and being part of a forward-thinking organization, this is the company for you!
#LI-Onsite
#AEPCareers
Compensation Data
Compensation Grade:
SP20-004
Compensation Range:
$54,063.00 - $67,579.00
The Physical Demand Level for this job is: S – Sedentary Work: Exerting up to 10 pounds of force occasionally (Occasionally: activity or condition exists up to 1/3 of the time) and/or a negligible amount of force frequently. (Frequently: activity or condition exists from 1/3 to 2/3 of the time) to lift, carry, push, pull or otherwise move objects, including the human body. Sedentary work involves sitting most of the time but may involve walking or standing for brief periods of time. Jobs are sedentary if walking and standing are required only occasionally, and all other sedentary criteria are met.
Hear about it first! Get job alerts by email. Log in to your Candidate Home Account today! If you don't have an account, you can create one.
It is hereby reaffirmed that it is the policy of American Electric Power (AEP) to provide Equal Employment Opportunity in all respects of the employer-employee relationship including recruiting, hiring, upgrading and promotion, conditions and privileges of employment, company sponsored training programs, educational assistance, social and recreational programs, compensation, benefits, transfers, discipline, layoffs and termination of employment to all employees and applicants without discrimination because of race, color, religion, sex (including pregnancy, gender identity, and sexual orientation), national origin, age, veteran or military status, disability, genetic information, or any other basis prohibited by applicable law. When required by law, we might record certain information or applicants for employment may be invited to voluntarily disclose protected characteristics.
Job Posting End Date
06-21-2026
Please note the job posting will close on the day before the posting end date.
Job Summary
The position serves as the primary field customer relations resource for residential and commercial customers within an assigned territory. This role supports a territory that may include approximately 40,000 to 60,000 accounts, depending on customer density and other factors. The position is designed for someone who is eager to learn, comfortable working with technology and new systems, and interested in building a long-term foundation within the company. Under close supervision and guidance, this associate will respond to customer and public inquiries, support customer needs in the office and field, and proactively promote company marketing programs, products, and information. The role offers growth potential, but is not intended as an immediate senior-level position.
Job Description
What you’ll do:
Essential Job Functions & Tasks
-
Financial Responsibility – Demonstrate a basic understanding of rates and tariffs to provide billing explanations, billing options, and tariff analysis to support customer needs. Assist in identifying revenue and growth opportunities, monitor customer delinquencies to help reduce charged-off accounts, support billing corrections, and maintain accurate reporting records.
-
Technical Expertise – Develop entry-level knowledge of the distribution electrical system. Provide customers with service reliability and power quality explanations and become familiar with meter technologies and their applications.
-
Energy Management – Assist customers with the effective and economical use of electric energy, including energy management tariffs. Meet with assigned customers to promote products and initiatives that support company strategic goals and provide business-related coordination or assistance as needed. Build working knowledge of residential and business energy efficiency programs and proactively market them. Partner with energy efficiency program managers and implementation contractors. Attend meetings, seminars, webinars, trade shows, and community events to strengthen knowledge and support marketing efforts.
-
Customer Relationship Management – Serve as a company point of contact for customers in the assigned area under the guidance of more experienced employees. Support the needs of larger accounts and municipalities as needed, while understanding how to balance customer and company needs. Use a customer experience mindset, engage in community involvement within the territory, and primarily support residential and small commercial customers. This role is initially office-based, with field customer visits as needed.
-
Problem Solving and Initiative – Develop problem-solving skills and coordinate customer concerns with internal departments under the guidance of higher-level employees. Investigate, resolve, and document customer issues and complaints in a timely manner while maintaining compliance with Utility Commission guidelines. Apply basic analysis techniques to evaluate high bill complaints and provide reasonable explanations. Help customers identify solutions, including energy-efficient equipment and practices. Assist other departments with access issues and support Engineering with new service requirements, including load estimation, contract acquisition, and customer liaison support.
-
Communication Skills – Represent the company professionally at all times. Communicate effectively, both orally and in writing, with internal and external customers. Maintain strong documentation skills and working knowledge of Microsoft Word and Microsoft Office products. Develop comfort in representing the company to customers and internal stakeholders, demonstrate the ability to deliver effective oral presentations to groups, and assist with special projects as needed.
What we’re looking for:
Education requirements are listed below:
- Bachelor’s degree in Business, Communications, Engineering, Management, or another Human Relations or Marketing-related field; or
- Associate degree in one of the listed areas with a minimum of 3 years of customer contact experience and knowledge of field activities related to the technical aspects of customer services and distribution operations; or
- High school diploma or GED with a minimum of 4 years of customer contact experience and knowledge of field activities related to the technical aspects of customer services and distribution operations.
Work Experience requirement listed below:
- Must have working knowledge of field activities related to the technical aspects of customer services and electrical distribution operations and construction.
Required License(s)/Certification(s) are listed below: Must possess a current Driver license.
Other preferences:
- Comfortable learning new technology, software, and systems
- Interest in a growth-oriented role with long-term potential
- Open to starting in an associate-level position and building knowledge over time
- Willingness to learn the company and grow into the role
- Strong communication and problem-solving skills
- Ability to establish and maintain effective internal and external business relationships
- Proficiency in Microsoft Office products
- Current driver’s license required
- Willing to perform on-site investigations in various terrain and weather conditions
- Physical demand level: Sedentary
- Open to a role that is initially office-based, with field interaction as needed
What you’ll get:
Base Salary from $52,488-$65,610/year. In addition to a competitive compensation, AEP offers a unique comprehensive benefits package that aims to support and enhance the overall well-being of our employees.
At AEP, we’re more than just an energy company — we’re a team of dedicated professionals committed to delivering safe, reliable, and innovative energy solutions. Guided by our mission to put the customer first, we strive to exceed expectations by listening, responding, and continuously improving the way we serve our communities. If you're passionate about making a meaningful impact and being part of a forward-thinking organization, this is the company for you!
#LI-Onsite
#AEPCareers
Compensation Data
Compensation Grade:
SP20-004
Compensation Range:
$54,063.00 - $67,579.00
The Physical Demand Level for this job is: S – Sedentary Work: Exerting up to 10 pounds of force occasionally (Occasionally: activity or condition exists up to 1/3 of the time) and/or a negligible amount of force frequently. (Frequently: activity or condition exists from 1/3 to 2/3 of the time) to lift, carry, push, pull or otherwise move objects, including the human body. Sedentary work involves sitting most of the time but may involve walking or standing for brief periods of time. Jobs are sedentary if walking and standing are required only occasionally, and all other sedentary criteria are met.
Hear about it first! Get job alerts by email. Log in to your Candidate Home Account today! If you don't have an account, you can create one.
It is hereby reaffirmed that it is the policy of American Electric Power (AEP) to provide Equal Employment Opportunity in all respects of the employer-employee relationship including recruiting, hiring, upgrading and promotion, conditions and privileges of employment, company sponsored training programs, educational assistance, social and recreational programs, compensation, benefits, transfers, discipline, layoffs and termination of employment to all employees and applicants without discrimination because of race, color, religion, sex (including pregnancy, gender identity, and sexual orientation), national origin, age, veteran or military status, disability, genetic information, or any other basis prohibited by applicable law. When required by law, we might record certain information or applicants for employment may be invited to voluntarily disclose protected characteristics.
See all 5,649+ Green Card Account Representative Jobs
Sign up for free to unlock all listings, filter by visa type, and get alerts for new Green Card Account Representative Jobs.
Get Access To All JobsTips for Finding Green Card Sponsorship in Account Representative
Match your degree to the role
PERM requires the job duties to genuinely require your specific degree field. A business or marketing degree maps cleanly to Account Representative duties. A degree in an unrelated field can stall the employer's PERM filing before it starts.
Target employers with PERM filing history
Search the DOL PERM disclosure data to identify companies that have sponsored Account Representative or sales roles before. Repeat filers already have internal processes, which shortens your timeline considerably compared to a first-time sponsor.
Use Migrate Mate to find sponsoring employers
Filter Account Representative roles by green card sponsorship history on Migrate Mate. You'll see which employers have filed PERM for this job title, so you're targeting companies with a proven sponsorship track record rather than guessing.
Clarify sponsorship terms before accepting an offer
Ask the employer whether they'll cover PERM and I-140 legal fees and whether EB-2 or EB-3 applies to the role. Some employers sponsor EB-3 only, which affects your wait time if you're from a high-demand country like India or China.
Verify prevailing wage before your offer letter
Your employer must pay at least the DOL prevailing wage for Account Representative in your work location. Check the wage level yourself using the OFLC Wage Search so you can confirm the offered salary satisfies PERM requirements before signing.
Document client-facing achievements in concrete terms
PERM audits often request proof the role's duties match the job description. Keep records of your quota attainment, account portfolio size, and revenue metrics. Specific, quantified accomplishments strengthen the employer's case if DOL requests documentation.
Green Card Account Representative: Frequently Asked Questions
Does an Account Representative role qualify for EB-2 or EB-3 green card sponsorship?
Most Account Representative positions qualify under EB-3 as skilled worker roles requiring a bachelor's degree in business, marketing, or a related field. EB-2 applies if the role requires an advanced degree or your employer can demonstrate your specialized credentials justify that classification. Your employer's immigration attorney determines which category fits the specific job description.
How does green card sponsorship differ from H-1B for Account Representative roles?
Green card sponsorship through PERM and I-140 leads to permanent residency, while H-1B visa is a temporary status requiring renewal. EB-3 sponsorship has no annual lottery, so there's no random selection risk. The tradeoff is timeline: PERM labor certification alone takes six to twelve months before USCIS even receives the I-140 petition, making the overall process longer than a typical H-1B visa approval.
What does the PERM process look like for an Account Representative job?
Your employer files a PERM application with DOL, documenting that they ran a recruitment campaign and found no qualified U.S. workers available at the prevailing wage. DOL must certify the application before the employer files an I-140 immigrant petition with USCIS. The recruitment and certification phase typically runs six to eighteen months depending on whether DOL selects the case for audit.
How do I find Account Representative jobs that offer green card sponsorship?
Use Migrate Mate to filter Account Representative roles by employers with documented PERM filing history. This narrows your search to companies that have already navigated the process for this job title, which signals they're genuinely prepared to sponsor rather than open to it only in theory. Targeting companies with prior filings reduces the risk of an offer falling through.
Can my employer start the green card process while I'm on H-1B or OPT?
Yes. Employers can file PERM while you hold H-1B status, and an approved I-140 lets you extend H-1B beyond the six-year cap under AC21 portability rules. If you're on OPT, the PERM and I-140 timeline is longer than your OPT window, so you'd typically need to transition to H-1B first. Talk through sequencing with the employer's immigration counsel before your OPT expires.