Green Card Major Account Executive Jobs
Major Account Executive roles qualify for EB-2 and EB-3 green card sponsorship when the position requires a bachelor's degree in business, marketing, or a related field. Employers file a PERM labor certification with DOL before petitioning USCIS, permanently sponsoring you rather than renewing a temporary visa. Sponsorship timelines vary by your country of birth and priority date.
Find Green Card Major Account Executive JobsOverview
Showing 5 of 133+ Major Account Executive jobs
See all 133+ Major Account Executive Jobs
Sign up for free to unlock all listings, filter by visa type, and get alerts for new Major Account Executive roles.
Get Access To All JobsGeneral Information
Location
Cary, North Carolina
Alternative Location(s)
* Posting Location: Clarks Summit, Pennsylvania
Working Schedule
Full-Time
Work Arrangement
Hybrid
Travel Required
10%
Relocation Assistance Available
No
Grade
11T
Posted Date
29-Oct-2026
Job ID
21344
Description and Requirements
The Team You Will Join
When you join MetLife’s Global Technology team, you’ll be part of a forward-thinking group dedicated to shaping the future of digital solutions for customers worldwide. You’ll develop, maintain and support technology applications and delivery, leveraging AI, automation, and contemporary ways of working to enhance experiences and drive business outcomes. Your work will simplify complex processes, improve tech resiliency, and ensure high-performing, seamless solutions that power life’s most important moments. In this dynamic environment, you’ll collaborate with talented peers across teams and functions, expanding your skills in impactful ways. Ready to push boundaries and set new industry standards? Join us and help drive the future of technology forward.
The Opportunity
The Senior Specialist, Major Incident & Problem Management is responsible for coordinating MetLife’s major incident and problem management activities, supporting rapid service restoration, strong operational governance, and continuous improvement across critical technology services. Based in Cary, North Carolina, this role coordinates high-impact incidents, supports root cause analysis efforts, helps reduce repeat disruptions, and contributes to strengthening service resilience across the enterprise. Guided by our purpose, Always with you, building a more confident future, and our New Frontier strategy focused on stronger growth, attractive returns, and all-weather performance, this is an exciting opportunity to play an important role in protecting the stability of critical business services. The position offers the opportunity to support incident response practices, contribute to operational improvement initiatives, and partner across infrastructure, applications, cybersecurity, service management, vendors, and business teams to improve resiliency and customer outcomes.
Key Responsibilities
- Support and coordinate enterprise major incident and problem management activities, promoting accountability, urgency, and continuous improvement across technology teams.
- Coordinate end-to-end response activities for high-severity incidents, including triage, mobilization of technical teams, escalation management, and service restoration activities.
- Contribute to the development and continuous improvement of incident and problem management processes, governance standards, communications, and recovery activities.
- Facilitate war rooms and incident command activities, ensuring clear ownership of actions, timely stakeholder communications, and disciplined execution through restoration and recovery.
- Partner across infrastructure, applications, cybersecurity, service management, vendors, and business teams to improve issue resolution, reduce repeat incidents, and strengthen operational resilience.
- Ensure incident classification, prioritization, documentation, and workflow execution align with enterprise standards, SLAs, and regulatory requirements.
- Facilitate root cause analysis and post-incident reviews, and coordinate corrective action tracking to address recurring and systemic issues and improve service stability, monitoring, automation, and recovery readiness.
- Support the development and analysis of reporting, dashboards, and metrics to provide visibility into incident and problem management performance, recurring issue trends, SLA performance, and opportunities for operational improvement.
- Contribute to maintaining major incident playbooks, readiness activities, and tabletop exercises to help ensure teams are prepared to respond effectively in mission-critical environments.
Required Qualifications
- Bachelor’s degree or equivalent experience, with experience supporting and coordinating major incident, problem, or IT service management activities in a complex enterprise environment.
- 7+ years of experience in IT operations, service management, major incident management, problem management, service restoration, or related technology operations roles.
- ITIL certification with experience applying incident and problem management processes within an enterprise technology environment.
- Strong knowledge of ITIL-based incident and problem management practices, with experience using service management platforms such as ServiceNow to support workflow execution, documentation, governance, and reporting.
- Demonstrated experience working across cross-functional technology teams, coordinating stakeholder activities, and supporting service restoration in high-pressure operational environments.
- Strong communication and collaboration skills, with the ability to effectively engage technical and business stakeholders and translate technology issues into clear business impact.
Preferred Qualifications
- Experience leveraging AI-powered tools such as Microsoft Copilot, Claude, or similar technologies to improve operational effectiveness, automate routine tasks, enhance communications, accelerate root cause analysis, and support data-driven decision-making.
- Experience using Power BI dashboards and reporting solutions to monitor incident and problem management performance, identify SLA risks and breaches, analyze operational trends, and support continuous improvement.
- Experience working in a global, highly matrixed organization with the ability to coordinate across time zones, vendors, and multiple technology domains.
- Background in financial services, insurance, or other highly regulated industries with a strong appreciation for risk, resilience, and control requirements.
Location Expectation: This is a hybrid role requiring a minimum of 3 days per week in office.
The expected salary range for this position is $100,000 - $135,000. This role may also be eligible for annual short-term incentive compensation. All incentives and benefits are subject to the applicable plan terms.
Benefits We Offer
Our U.S. benefits address holistic well-being with programs for physical and mental health, financial wellness, and support for families. We offer a comprehensive health plan that includes medical/prescription drug and vision, dental insurance, and no-cost short- and long-term disability. We also provide company-paid life insurance and legal services, a retirement pension funded entirely by MetLife and 401(k) with employer matching, group discounts on voluntary insurance products including auto and home, pet, critical illness, hospital indemnity, and accident insurance, as well as Employee Assistance Program (EAP) and digital mental health programs, parental leave, paid time off, paid holidays, volunteer time off, tuition assistance and much more! For more information regarding MetLife’s U.S. benefits, please click here.
About MetLife
Recognized on Fortune magazine's list of the "World's Most Admired Companies", Fortune World’s 25 Best Workplaces™, as well as the Fortune 100 Best Companies to Work For®, MetLife, through its subsidiaries and affiliates, is one of the world’s leading financial services companies; providing insurance, annuities, employee benefits and asset management to individual and institutional customers. With operations in more than 40 markets, we hold leading positions in the United States, Latin America, Asia, Europe, and the Middle East.
As part of our New Frontier strategy, MetLife is building an AI-enabled, people-centered future. We’re looking for people who bring curiosity, adaptability, and a growth mindset as we use AI to enhance how we serve customers, support communities, and evolve the way work gets done. At MetLife, AI is a responsible partner that supports human judgment, creativity, and continuous improvement while helping us build trust, inclusion, and long-term value.
Our purpose is simple - to help our colleagues, customers, communities, and the world at large create a more confident future. United by purpose and guided by our core values - Win Together, Do the Right Thing, Deliver Impact Over Activity, and Think Ahead - we’re inspired to transform the next century in financial services. At MetLife, it’s #AllTogetherPossible. Join us!
MetLife is an Equal Opportunity Employer. All employment decisions are made without regards to race, color, national origin, religion, creed, sex (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender identity or expression, age, disability, marital or domestic/civil partnership status, genetic information, citizenship status (although applicants and employees must be legally authorized to work in the United States), uniformed service member or veteran status, or any other characteristic protected by applicable federal, state, or local law (“protected characteristics”).
If you need an accommodation due to a disability, please email us at accommodations@metlife.com. This information will be held in confidence and used only to determine an appropriate accommodation for the application process.
MetLife maintains a drug-free workplace.
This posting is for a current vacancy and is anticipated to remain open for at least 90 days from the listed posting date.
General Information
Location
Cary, North Carolina
Alternative Location(s)
* Posting Location: Clarks Summit, Pennsylvania
Working Schedule
Full-Time
Work Arrangement
Hybrid
Travel Required
10%
Relocation Assistance Available
No
Grade
11T
Posted Date
29-Oct-2026
Job ID
21344
Description and Requirements
The Team You Will Join
When you join MetLife’s Global Technology team, you’ll be part of a forward-thinking group dedicated to shaping the future of digital solutions for customers worldwide. You’ll develop, maintain and support technology applications and delivery, leveraging AI, automation, and contemporary ways of working to enhance experiences and drive business outcomes. Your work will simplify complex processes, improve tech resiliency, and ensure high-performing, seamless solutions that power life’s most important moments. In this dynamic environment, you’ll collaborate with talented peers across teams and functions, expanding your skills in impactful ways. Ready to push boundaries and set new industry standards? Join us and help drive the future of technology forward.
The Opportunity
The Senior Specialist, Major Incident & Problem Management is responsible for coordinating MetLife’s major incident and problem management activities, supporting rapid service restoration, strong operational governance, and continuous improvement across critical technology services. Based in Cary, North Carolina, this role coordinates high-impact incidents, supports root cause analysis efforts, helps reduce repeat disruptions, and contributes to strengthening service resilience across the enterprise. Guided by our purpose, Always with you, building a more confident future, and our New Frontier strategy focused on stronger growth, attractive returns, and all-weather performance, this is an exciting opportunity to play an important role in protecting the stability of critical business services. The position offers the opportunity to support incident response practices, contribute to operational improvement initiatives, and partner across infrastructure, applications, cybersecurity, service management, vendors, and business teams to improve resiliency and customer outcomes.
Key Responsibilities
- Support and coordinate enterprise major incident and problem management activities, promoting accountability, urgency, and continuous improvement across technology teams.
- Coordinate end-to-end response activities for high-severity incidents, including triage, mobilization of technical teams, escalation management, and service restoration activities.
- Contribute to the development and continuous improvement of incident and problem management processes, governance standards, communications, and recovery activities.
- Facilitate war rooms and incident command activities, ensuring clear ownership of actions, timely stakeholder communications, and disciplined execution through restoration and recovery.
- Partner across infrastructure, applications, cybersecurity, service management, vendors, and business teams to improve issue resolution, reduce repeat incidents, and strengthen operational resilience.
- Ensure incident classification, prioritization, documentation, and workflow execution align with enterprise standards, SLAs, and regulatory requirements.
- Facilitate root cause analysis and post-incident reviews, and coordinate corrective action tracking to address recurring and systemic issues and improve service stability, monitoring, automation, and recovery readiness.
- Support the development and analysis of reporting, dashboards, and metrics to provide visibility into incident and problem management performance, recurring issue trends, SLA performance, and opportunities for operational improvement.
- Contribute to maintaining major incident playbooks, readiness activities, and tabletop exercises to help ensure teams are prepared to respond effectively in mission-critical environments.
Required Qualifications
- Bachelor’s degree or equivalent experience, with experience supporting and coordinating major incident, problem, or IT service management activities in a complex enterprise environment.
- 7+ years of experience in IT operations, service management, major incident management, problem management, service restoration, or related technology operations roles.
- ITIL certification with experience applying incident and problem management processes within an enterprise technology environment.
- Strong knowledge of ITIL-based incident and problem management practices, with experience using service management platforms such as ServiceNow to support workflow execution, documentation, governance, and reporting.
- Demonstrated experience working across cross-functional technology teams, coordinating stakeholder activities, and supporting service restoration in high-pressure operational environments.
- Strong communication and collaboration skills, with the ability to effectively engage technical and business stakeholders and translate technology issues into clear business impact.
Preferred Qualifications
- Experience leveraging AI-powered tools such as Microsoft Copilot, Claude, or similar technologies to improve operational effectiveness, automate routine tasks, enhance communications, accelerate root cause analysis, and support data-driven decision-making.
- Experience using Power BI dashboards and reporting solutions to monitor incident and problem management performance, identify SLA risks and breaches, analyze operational trends, and support continuous improvement.
- Experience working in a global, highly matrixed organization with the ability to coordinate across time zones, vendors, and multiple technology domains.
- Background in financial services, insurance, or other highly regulated industries with a strong appreciation for risk, resilience, and control requirements.
Location Expectation: This is a hybrid role requiring a minimum of 3 days per week in office.
The expected salary range for this position is $100,000 - $135,000. This role may also be eligible for annual short-term incentive compensation. All incentives and benefits are subject to the applicable plan terms.
Benefits We Offer
Our U.S. benefits address holistic well-being with programs for physical and mental health, financial wellness, and support for families. We offer a comprehensive health plan that includes medical/prescription drug and vision, dental insurance, and no-cost short- and long-term disability. We also provide company-paid life insurance and legal services, a retirement pension funded entirely by MetLife and 401(k) with employer matching, group discounts on voluntary insurance products including auto and home, pet, critical illness, hospital indemnity, and accident insurance, as well as Employee Assistance Program (EAP) and digital mental health programs, parental leave, paid time off, paid holidays, volunteer time off, tuition assistance and much more! For more information regarding MetLife’s U.S. benefits, please click here.
About MetLife
Recognized on Fortune magazine's list of the "World's Most Admired Companies", Fortune World’s 25 Best Workplaces™, as well as the Fortune 100 Best Companies to Work For®, MetLife, through its subsidiaries and affiliates, is one of the world’s leading financial services companies; providing insurance, annuities, employee benefits and asset management to individual and institutional customers. With operations in more than 40 markets, we hold leading positions in the United States, Latin America, Asia, Europe, and the Middle East.
As part of our New Frontier strategy, MetLife is building an AI-enabled, people-centered future. We’re looking for people who bring curiosity, adaptability, and a growth mindset as we use AI to enhance how we serve customers, support communities, and evolve the way work gets done. At MetLife, AI is a responsible partner that supports human judgment, creativity, and continuous improvement while helping us build trust, inclusion, and long-term value.
Our purpose is simple - to help our colleagues, customers, communities, and the world at large create a more confident future. United by purpose and guided by our core values - Win Together, Do the Right Thing, Deliver Impact Over Activity, and Think Ahead - we’re inspired to transform the next century in financial services. At MetLife, it’s #AllTogetherPossible. Join us!
MetLife is an Equal Opportunity Employer. All employment decisions are made without regards to race, color, national origin, religion, creed, sex (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender identity or expression, age, disability, marital or domestic/civil partnership status, genetic information, citizenship status (although applicants and employees must be legally authorized to work in the United States), uniformed service member or veteran status, or any other characteristic protected by applicable federal, state, or local law (“protected characteristics”).
If you need an accommodation due to a disability, please email us at accommodations@metlife.com. This information will be held in confidence and used only to determine an appropriate accommodation for the application process.
MetLife maintains a drug-free workplace.
This posting is for a current vacancy and is anticipated to remain open for at least 90 days from the listed posting date.
See all 133+ Green Card Major Account Executive Jobs
Sign up for free to unlock all listings, filter by visa type, and get alerts for new Green Card Major Account Executive Jobs.
Get Access To All JobsTips for Finding Green Card Sponsorship in Major Account Executive
Verify your degree aligns with PERM requirements
DOL's PERM process requires the employer to document that the role has a specific minimum education requirement. A general business degree supports most Major Account Executive filings, but confirm your credentials match the job description before the labor certification is drafted.
Target employers with dedicated enterprise sales teams
Companies with formalized, quota-carrying account executive structures are more likely to have HR and legal infrastructure for PERM filings. Software, medical devices, and cloud services firms regularly sponsor foreign nationals in senior sales roles because the talent pool is specialized.
Search for green card sponsoring roles on Migrate Mate
Filter by job title and employer sponsorship history on Migrate Mate to surface Major Account Executive openings where the company has a documented record of filing employment-based green cards, saving you from offers that stall at the PERM stage.
Understand how EB-2 versus EB-3 affects your timeline
If your role requires only a bachelor's degree, employers typically file under EB-3. EB-2 applies when the position demands an advanced degree or equivalent. Your country of birth determines priority date backlogs, so confirm your category before accepting a sponsorship offer.
Negotiate PERM filing timing before you accept an offer
Employers can begin PERM prevailing wage determination through the OFLC Wage Search before you start. Ask during negotiations whether the company will initiate the process within your first year, since delays compound significantly once green card queues are factored in.
Check the O*NET profile to anchor your job duties
The O*NET occupation profile for Sales Representatives, Wholesale and Manufacturing defines core duties USCIS expects to see in a Major Account Executive petition. Aligning your offer letter's job description to these duties reduces the risk of a Request for Evidence during I-140 adjudication.
Green Card Major Account Executive: Frequently Asked Questions
Do Major Account Executive roles qualify for EB-2 or EB-3 green card sponsorship?
Most Major Account Executive positions qualify under EB-3 when the employer requires a bachelor's degree in business, marketing, or a related field. EB-2 applies if the role formally requires a master's degree or equivalent. The employer's documented minimum requirements drive the category, not your personal credentials, so the job description in the PERM filing is critical.
How does green card sponsorship differ from H-1B sponsorship for this role?
Green card sponsorship through PERM and I-140 leads to permanent residency, not a temporary visa that expires or requires renewal. There is no annual lottery at the EB-3 level, and once your priority date is current, adjustment of status proceeds regardless of future policy changes. The tradeoff is a longer overall timeline, often three to seven years or more depending on your country of birth.
Where can I find Major Account Executive jobs that offer green card sponsorship?
Migrate Mate lets you filter job listings specifically for employers with employment-based green card filing history, including Major Account Executive roles. This removes the guesswork of approaching companies that may not have the legal infrastructure or budget to support a full PERM filing.
What does the PERM labor certification process look like for a sales role?
The employer must conduct a DOL-mandated recruitment process, post the job publicly, and document that no qualified U.S. worker applied. For Major Account Executive roles, the employer defines the minimum requirements, and DOL certifies that the offered wage meets the prevailing wage determined through the OFLC Wage Search. The certified PERM then supports the I-140 immigrant visa petition.
Can I switch employers after my green card sponsorship has started?
Once your I-140 is approved and your priority date is established, you gain some flexibility under AC21 portability rules if your I-485 adjustment of status application has been pending for 180 days or more. You can move to a same or similar occupation without losing your priority date. For Major Account Executive roles, the new position typically needs to match the occupational classification from your original petition, which makes documenting your job duties carefully from the start important.