Green Card Api Engineer Jobs
API engineer roles qualify for EB-2 and EB-3 green card sponsorship when the position requires a bachelor's degree or higher in computer science, software engineering, or a related field. Employers file a PERM labor certification with DOL before sponsoring your permanent residency, locking in your priority date for the I-140 petition that follows.
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Get Access To All JobsLocation: Austin
Compensation: $70,000 / year
Description
The API Support Specialist helps customers, partners, and developers successfully connect their applications and systems with Brivo. Day-to-day, this person responds to questions, helps troubleshoot integration issues, guides customers through the API activation and onboarding process, and works with internal teams when more complex issues need to be resolved. The role also includes meeting with customers and partners to understand what they are trying to accomplish, providing guidance on available Brivo capabilities, managing support requests from initial intake through resolution, documenting common issues and solutions, and helping ensure customers have a positive experience when building and maintaining integrations with Brivo.
Key Responsibilities
- Guide customers, partners, and developers through the API activation and onboarding process to connect third-party applications with Brivo.
- Troubleshoot and resolve technical API issues using tools like Postman to inspect payloads, analyze HTTP status codes, and debug REST JSON requests.
- Conduct discovery meetings with external partners to understand technical requirements and recommend appropriate Brivo API capabilities.
- Manage API support tickets from initial intake through resolution, maintaining clear communication and tracking issue status.
- Collaborate with internal Product, Engineering, and Tier-3 support teams to escalate and resolve complex technical bugs or platform limits.
- Author and update internal knowledge base articles, troubleshooting guides, and common API solution documentation.
Skills, Knowledge & Expertise
- Bachelor’s degree in Computer Science, Information Technology, or equivalent practical experience preferred.
- 1–3 years of experience in a technical support, developer support, or professional services role working with REST APIs.
- Hands-on experience troubleshooting APIs using testing tools such as Postman, Insomnia, or cURL.
- Strong working knowledge of web concepts, including REST architecture, HTTP request methods (GET, POST, PUT, DELETE), headers, and status codes.
- Proficiency in reading, validating, and formatting JSON and XML data payloads.
- Familiarity with webhooks, API authentication mechanisms (such as OAuth 2.0 or API keys), and basic network troubleshooting.
- Demonstrated ability to manage technical support tickets from intake to resolution within established SLAs.
- Excellent written and verbal communication skills, with the ability to translate technical API concepts to non-technical business partners.
- Strong problem-solving mindset, high attention to detail, and a customer-first attitude.
Why Work for Us?
Innovation drives our vibe, but purpose drives our mission. You will work on essential systems that protect the health, safety, and welfare of people and property worldwide. At Brivo, your voice is heard, your talent is respected, and your contributions have a global impact.
The Brivo Experience: We thrive on in-person collaboration and a "one-team" atmosphere. We embrace our international presence, leveraging diverse ideas and backgrounds to improve our culture and our products. To keep our global teams connected and inspired, we provide a premium onsite experience featuring communal meals, recurring social events, and fully stocked workspaces—ensuring you have everything you need to stay focused while building the future of security.
Total Rewards: We support our people with competitive medical, vision, and dental plans (including company-offset premiums), a 401k with company match, and a Paid Time Off (PTO) policy that empowers you to take the time you need to maintain a healthy work-life balance. Individual compensation packages are based on job-related skills, experience, qualifications, work location, training, and market conditions. In addition, Brivonians enjoy a robust benefits and perks package tailored to their work location.
About Brivo
Brivo and Eagle Eye Networks have come together to create a category-defining, cloud-first platform at the intersection of AI and the physical world. Our mission is simple and ambitious: to make physical spaces safer, smarter, and more autonomous—from single-site businesses to global enterprises. As the unified global leaders in cloud-based access control and video surveillance, we provide a comprehensive digital foundation for the built environment. By combining Brivo’s pioneering building access platform with Eagle Eye’s AI-powered video management system (VMS), we have created a system of intelligence that protects over 600 million square feet across 90+ countries. Every door, camera, and credential in our ecosystem acts as a real-time sensor, leveraging AI to prevent incidents, improve operations, and enable entirely new workflows across sectors, including commercial real estate, retail, healthcare, education, and critical infrastructure. With a global footprint spanning headquarters in Bethesda, Maryland, and Austin, Texas, and international offices in Amsterdam, London, Bangalore, and Tokyo, we are leveraging our open APIs and cyber-secure cloud infrastructure to reshape the future of physical security. Join us as we build the world’s most robust platform for video intelligence and smart space automation.
Brivo is an equal employment opportunity employer and values diversity. Qualified candidates are considered for employment without regard to race, religion, gender, gender identity, sexual orientation, national origin, age, military or veteran status, disability, or any other characteristic protected by applicable law. If you require reasonable accommodations during the application or interview process, please inform us.
Location: Austin
Compensation: $70,000 / year
Description
The API Support Specialist helps customers, partners, and developers successfully connect their applications and systems with Brivo. Day-to-day, this person responds to questions, helps troubleshoot integration issues, guides customers through the API activation and onboarding process, and works with internal teams when more complex issues need to be resolved. The role also includes meeting with customers and partners to understand what they are trying to accomplish, providing guidance on available Brivo capabilities, managing support requests from initial intake through resolution, documenting common issues and solutions, and helping ensure customers have a positive experience when building and maintaining integrations with Brivo.
Key Responsibilities
- Guide customers, partners, and developers through the API activation and onboarding process to connect third-party applications with Brivo.
- Troubleshoot and resolve technical API issues using tools like Postman to inspect payloads, analyze HTTP status codes, and debug REST JSON requests.
- Conduct discovery meetings with external partners to understand technical requirements and recommend appropriate Brivo API capabilities.
- Manage API support tickets from initial intake through resolution, maintaining clear communication and tracking issue status.
- Collaborate with internal Product, Engineering, and Tier-3 support teams to escalate and resolve complex technical bugs or platform limits.
- Author and update internal knowledge base articles, troubleshooting guides, and common API solution documentation.
Skills, Knowledge & Expertise
- Bachelor’s degree in Computer Science, Information Technology, or equivalent practical experience preferred.
- 1–3 years of experience in a technical support, developer support, or professional services role working with REST APIs.
- Hands-on experience troubleshooting APIs using testing tools such as Postman, Insomnia, or cURL.
- Strong working knowledge of web concepts, including REST architecture, HTTP request methods (GET, POST, PUT, DELETE), headers, and status codes.
- Proficiency in reading, validating, and formatting JSON and XML data payloads.
- Familiarity with webhooks, API authentication mechanisms (such as OAuth 2.0 or API keys), and basic network troubleshooting.
- Demonstrated ability to manage technical support tickets from intake to resolution within established SLAs.
- Excellent written and verbal communication skills, with the ability to translate technical API concepts to non-technical business partners.
- Strong problem-solving mindset, high attention to detail, and a customer-first attitude.
Why Work for Us?
Innovation drives our vibe, but purpose drives our mission. You will work on essential systems that protect the health, safety, and welfare of people and property worldwide. At Brivo, your voice is heard, your talent is respected, and your contributions have a global impact.
The Brivo Experience: We thrive on in-person collaboration and a "one-team" atmosphere. We embrace our international presence, leveraging diverse ideas and backgrounds to improve our culture and our products. To keep our global teams connected and inspired, we provide a premium onsite experience featuring communal meals, recurring social events, and fully stocked workspaces—ensuring you have everything you need to stay focused while building the future of security.
Total Rewards: We support our people with competitive medical, vision, and dental plans (including company-offset premiums), a 401k with company match, and a Paid Time Off (PTO) policy that empowers you to take the time you need to maintain a healthy work-life balance. Individual compensation packages are based on job-related skills, experience, qualifications, work location, training, and market conditions. In addition, Brivonians enjoy a robust benefits and perks package tailored to their work location.
About Brivo
Brivo and Eagle Eye Networks have come together to create a category-defining, cloud-first platform at the intersection of AI and the physical world. Our mission is simple and ambitious: to make physical spaces safer, smarter, and more autonomous—from single-site businesses to global enterprises. As the unified global leaders in cloud-based access control and video surveillance, we provide a comprehensive digital foundation for the built environment. By combining Brivo’s pioneering building access platform with Eagle Eye’s AI-powered video management system (VMS), we have created a system of intelligence that protects over 600 million square feet across 90+ countries. Every door, camera, and credential in our ecosystem acts as a real-time sensor, leveraging AI to prevent incidents, improve operations, and enable entirely new workflows across sectors, including commercial real estate, retail, healthcare, education, and critical infrastructure. With a global footprint spanning headquarters in Bethesda, Maryland, and Austin, Texas, and international offices in Amsterdam, London, Bangalore, and Tokyo, we are leveraging our open APIs and cyber-secure cloud infrastructure to reshape the future of physical security. Join us as we build the world’s most robust platform for video intelligence and smart space automation.
Brivo is an equal employment opportunity employer and values diversity. Qualified candidates are considered for employment without regard to race, religion, gender, gender identity, sexual orientation, national origin, age, military or veteran status, disability, or any other characteristic protected by applicable law. If you require reasonable accommodations during the application or interview process, please inform us.
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Get Access To All JobsTips for Finding Green Card Sponsorship as an Api Engineer
Verify your degree supports PERM requirements
PERM certification requires your degree field to match the job duties. A computer science or software engineering degree maps cleanly to API engineer roles, but an unrelated degree may require supplemental experience documentation before DOL will certify.
Target employers with established immigration programs
Companies that regularly file PERM applications for software roles already have immigration counsel and internal processes in place. Searching for employers with active EB-2 and EB-3 filing history for API or backend engineering titles saves you months of employer education.
Search green card sponsoring roles on Migrate Mate
Migrate Mate filters jobs by employers actively sponsoring green cards, so you see API engineer openings where PERM sponsorship is already part of the hiring plan, not an afterthought you negotiate post-offer.
Confirm the job description meets specialty occupation standards
DOL scrutinizes PERM job descriptions closely. Your offer letter and internal job posting must specify that the role requires a bachelor's degree in a specific technical field, not just preferred qualifications, or PERM certification can be denied.
Nail the prevailing wage tier in your offer letter
Your employer must pay at least the DOL-certified prevailing wage for your location and job zone. Use the OFLC Wage Search to check the Level I through Level IV wage for API engineer roles before you negotiate compensation, so your offer doesn't delay PERM filing.
File I-140 concurrently once PERM is certified
Once USCIS approves your employer's PERM labor certification, push for concurrent I-140 filing to lock in your priority date immediately. For most countries except India and China, EB-3 priority dates for software roles are current, meaning you can move directly to adjustment of status.
Green Card Api Engineer: Frequently Asked Questions
Does an API engineer role qualify for EB-2 or EB-3 green card sponsorship?
API engineer positions typically qualify for both EB-2 and EB-3 depending on how the employer defines the role. EB-3 applies when the job requires a bachelor's degree in computer science, software engineering, or a related field. EB-2 applies when the role requires an advanced degree or the employer can demonstrate the position demands significantly more than a standard four-year program. Your employer's immigration counsel will make the final classification call based on the actual job duties.
How does green card sponsorship differ from H-1B for an API engineer?
H-1B visa is a temporary work visa subject to an annual lottery with no guarantee of selection. EB-2 and EB-3 green card sponsorship through the PERM process leads to permanent residency with no lottery. The tradeoff is timeline: PERM labor certification alone takes six to twelve months, and the full EB-3 process from PERM filing to green card can run two to three years for most nationalities. For Indian and Chinese nationals, priority date backlogs can extend that significantly.
What does the PERM labor certification process require from an API engineer candidate?
PERM requires your employer to conduct a supervised recruitment process proving no qualified U.S. worker was available for the role. Your credentials, specifically your degree and work history, must match the minimum job requirements in the PERM application exactly. If your resume shows more experience than the job requires, DOL may question whether the role was tailored to your qualifications, which can trigger an audit.
How do I find API engineer jobs where employers are already open to green card sponsorship?
Most job postings don't advertise PERM sponsorship upfront, which makes it hard to know which employers will commit before you invest time interviewing. Migrate Mate surfaces API engineer roles at employers with documented green card filing history, so you can focus on companies that have already committed to sponsoring permanent residency rather than negotiating it from scratch after an offer.
Can I switch employers after my API engineer PERM is filed?
You can change employers after USCIS approves your I-140 petition, as long as your new role is in the same or similar occupational classification and your I-140 has been approved for at least 180 days. This portability protection under AC21 lets you accept a new API or software engineering role without restarting the PERM process, though your new employer must be willing to retain your approved petition.