Green Card Claims Analyst Jobs
Claims Analyst roles at U.S. insurance carriers, third-party administrators, and managed care organizations regularly qualify for EB-2 and EB-3 green card sponsorship through PERM labor certification. Employers must document prevailing wage compliance before filing, making early sponsorship conversations critical for foreign professionals in this field.
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Get Access To All JobsINTRODUCTION
On MetLife’s Global Customer Service and Operations (GCSO) team, customer care is built on trust, empathy, and a commitment to continuous improvement. Whether guiding customers through life’s important moments, solving challenges, or simplifying processes with innovative technology, you’ll help deliver a differentiated experience grounded in operational excellence. Backed by a collaborative team, you’ll play a vital role in strengthening the way we care and advocate for millions worldwide. Here, making a real difference isn’t just a goal - it’s what we do, one conversation at a time.
THE OPPORTUNITY
Global Operations (Global Ops) focuses on creating positive experiences for MetLife customers and helping the company make the best use of its global resources. The Absence Leave Solutions Organization is a fast-paced ever-changing environment in which MetLife strives to create and maintain collaborative solutions for our customers’ leave landscape. We’re looking for unique talent with fresh perspectives that can propel innovation. In this role, you would be responsible for managing a combination of leaves. These leave types include, but are not limited to, Americans with Disabilities Act (ADA), Family and Medical Leave Act (FMLA), Paid Family and Medical Leave (PFML), and Benefit Calculated Employer Leave (BCEL) claims.
KEY RESPONSIBILITIES
- Virtual roles work from a home office with periodic visits to the assigned GCSO office as needed for team events, meetings, training, business continuity, etc.
- Reviewing and adjudicating leave and/or accommodation requests in compliance with federal, state and company policies.
- Establishing eligibility and applicability of leave requests while ensuring timely communication with employees, employers and other key stakeholders necessary to appropriately determine liability.
- Maintain active oversight of leave claims from initiation to closure following appropriate policies and procedures around timely submission of information and absences in accordance with the plan(s).
- Providing exceptional customer service while maintaining confidentiality and regulatory compliance requirements.
- Support a continuous focus on quality and continuous improvement by ensuring efficiency, accuracy and a positive claimant experience.
- Meeting and exceeding Key Performance Indicators and productivity metrics while maintaining quality.
BASIC QUALIFICATIONS
- Candidates must be able to start on October 5th, 2026 and be able to report to either our Oriskany, NY or Bloomfield, CT offices
- Strong communication skills, both written and oral
- Demonstrated critical thinking in activities requiring analysis, investigation, and/or planning
- Strong letter writing and experience with Microsoft Word and AI tools
- 2-4 years customer service background
- High School Diploma
PREFERRED QUALIFICATIONS
- 1+ years’ experience in one or more leave state and federal leave laws
- College Degree
The expected salary range for this position is $45,500 - $50,000. This role may also be eligible for annual short-term incentive compensation. All incentives and benefits are subject to the applicable plan terms.
BENEFITS WE OFFER
Our U.S. benefits address holistic well-being with programs for physical and mental health, financial wellness, and support for families. We offer a comprehensive health plan that includes medical/prescription drug and vision, dental insurance, and no-cost short- and long-term disability. We also provide company-paid life insurance and legal services, a retirement pension funded entirely by MetLife and 401(k) with employer matching, group discounts on voluntary insurance products including auto and home, pet, critical illness, hospital indemnity, and accident insurance, as well as Employee Assistance Program (EAP) and digital mental health programs, parental leave, paid time off, paid holidays, volunteer time off, tuition assistance and much more! For more information regarding MetLife’s U.S. benefits, please click here.
ABOUT METLIFE
Recognized on Fortune magazine's list of the "World's Most Admired Companies", Fortune World’s 25 Best Workplaces™, as well as the Fortune 100 Best Companies to Work For®, MetLife, through its subsidiaries and affiliates, is one of the world’s leading financial services companies; providing insurance, annuities, employee benefits and asset management to individual and institutional customers. With operations in more than 40 markets, we hold leading positions in the United States, Latin America, Asia, Europe, and the Middle East.
As part of our New Frontier strategy, MetLife is building an AI-enabled, people-centered future. We’re looking for people who bring curiosity, adaptability, and a growth mindset as we use AI to enhance how we serve customers, support communities, and evolve the way work gets done. At MetLife, AI is a responsible partner that supports human judgment, creativity, and continuous improvement while helping us build trust, inclusion, and long-term value.
Our purpose is simple - to help our colleagues, customers, communities, and the world at large create a more confident future. United by purpose and guided by our core values - Win Together, Do the Right Thing, Deliver Impact Over Activity, and Think Ahead - we’re inspired to transform the next century in financial services. At MetLife, it’s #AllTogetherPossible. Join us!
MetLife is an Equal Opportunity Employer. All employment decisions are made without regards to race, color, national origin, religion, creed, sex (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender identity or expression, age, disability, marital or domestic/civil partnership status, genetic information, citizenship status (although applicants and employees must be legally authorized to work in the United States), uniformed service member or veteran status, or any other characteristic protected by applicable federal, state, or local law (“protected characteristics”). If you need an accommodation due to a disability, please email us at accommodations@metlife.com. This information will be held in confidence and used only to determine an appropriate accommodation for the application process.
MetLife maintains a drug-free workplace.
It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liabilities.
This posting is for a current vacancy and is anticipated to remain open for at least 90 days from the listed posting date.
INTRODUCTION
On MetLife’s Global Customer Service and Operations (GCSO) team, customer care is built on trust, empathy, and a commitment to continuous improvement. Whether guiding customers through life’s important moments, solving challenges, or simplifying processes with innovative technology, you’ll help deliver a differentiated experience grounded in operational excellence. Backed by a collaborative team, you’ll play a vital role in strengthening the way we care and advocate for millions worldwide. Here, making a real difference isn’t just a goal - it’s what we do, one conversation at a time.
THE OPPORTUNITY
Global Operations (Global Ops) focuses on creating positive experiences for MetLife customers and helping the company make the best use of its global resources. The Absence Leave Solutions Organization is a fast-paced ever-changing environment in which MetLife strives to create and maintain collaborative solutions for our customers’ leave landscape. We’re looking for unique talent with fresh perspectives that can propel innovation. In this role, you would be responsible for managing a combination of leaves. These leave types include, but are not limited to, Americans with Disabilities Act (ADA), Family and Medical Leave Act (FMLA), Paid Family and Medical Leave (PFML), and Benefit Calculated Employer Leave (BCEL) claims.
KEY RESPONSIBILITIES
- Virtual roles work from a home office with periodic visits to the assigned GCSO office as needed for team events, meetings, training, business continuity, etc.
- Reviewing and adjudicating leave and/or accommodation requests in compliance with federal, state and company policies.
- Establishing eligibility and applicability of leave requests while ensuring timely communication with employees, employers and other key stakeholders necessary to appropriately determine liability.
- Maintain active oversight of leave claims from initiation to closure following appropriate policies and procedures around timely submission of information and absences in accordance with the plan(s).
- Providing exceptional customer service while maintaining confidentiality and regulatory compliance requirements.
- Support a continuous focus on quality and continuous improvement by ensuring efficiency, accuracy and a positive claimant experience.
- Meeting and exceeding Key Performance Indicators and productivity metrics while maintaining quality.
BASIC QUALIFICATIONS
- Candidates must be able to start on October 5th, 2026 and be able to report to either our Oriskany, NY or Bloomfield, CT offices
- Strong communication skills, both written and oral
- Demonstrated critical thinking in activities requiring analysis, investigation, and/or planning
- Strong letter writing and experience with Microsoft Word and AI tools
- 2-4 years customer service background
- High School Diploma
PREFERRED QUALIFICATIONS
- 1+ years’ experience in one or more leave state and federal leave laws
- College Degree
The expected salary range for this position is $45,500 - $50,000. This role may also be eligible for annual short-term incentive compensation. All incentives and benefits are subject to the applicable plan terms.
BENEFITS WE OFFER
Our U.S. benefits address holistic well-being with programs for physical and mental health, financial wellness, and support for families. We offer a comprehensive health plan that includes medical/prescription drug and vision, dental insurance, and no-cost short- and long-term disability. We also provide company-paid life insurance and legal services, a retirement pension funded entirely by MetLife and 401(k) with employer matching, group discounts on voluntary insurance products including auto and home, pet, critical illness, hospital indemnity, and accident insurance, as well as Employee Assistance Program (EAP) and digital mental health programs, parental leave, paid time off, paid holidays, volunteer time off, tuition assistance and much more! For more information regarding MetLife’s U.S. benefits, please click here.
ABOUT METLIFE
Recognized on Fortune magazine's list of the "World's Most Admired Companies", Fortune World’s 25 Best Workplaces™, as well as the Fortune 100 Best Companies to Work For®, MetLife, through its subsidiaries and affiliates, is one of the world’s leading financial services companies; providing insurance, annuities, employee benefits and asset management to individual and institutional customers. With operations in more than 40 markets, we hold leading positions in the United States, Latin America, Asia, Europe, and the Middle East.
As part of our New Frontier strategy, MetLife is building an AI-enabled, people-centered future. We’re looking for people who bring curiosity, adaptability, and a growth mindset as we use AI to enhance how we serve customers, support communities, and evolve the way work gets done. At MetLife, AI is a responsible partner that supports human judgment, creativity, and continuous improvement while helping us build trust, inclusion, and long-term value.
Our purpose is simple - to help our colleagues, customers, communities, and the world at large create a more confident future. United by purpose and guided by our core values - Win Together, Do the Right Thing, Deliver Impact Over Activity, and Think Ahead - we’re inspired to transform the next century in financial services. At MetLife, it’s #AllTogetherPossible. Join us!
MetLife is an Equal Opportunity Employer. All employment decisions are made without regards to race, color, national origin, religion, creed, sex (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender identity or expression, age, disability, marital or domestic/civil partnership status, genetic information, citizenship status (although applicants and employees must be legally authorized to work in the United States), uniformed service member or veteran status, or any other characteristic protected by applicable federal, state, or local law (“protected characteristics”). If you need an accommodation due to a disability, please email us at accommodations@metlife.com. This information will be held in confidence and used only to determine an appropriate accommodation for the application process.
MetLife maintains a drug-free workplace.
It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liabilities.
This posting is for a current vacancy and is anticipated to remain open for at least 90 days from the listed posting date.
See all 460+ Green Card Claims Analyst Jobs
Sign up for free to unlock all listings, filter by visa type, and get alerts for new Green Card Claims Analyst Jobs.
Get Access To All JobsTips for Finding Green Card Sponsorship as a Claims Analyst
Translate your credentials into PERM language
PERM applications require your employer to state a minimum education requirement. If your claims analysis background includes a foreign degree, get a credential evaluation that maps it to a U.S. bachelor's equivalency before your employer drafts the job description.
Target employers with PERM filing history
Insurance carriers and claims management firms that have filed PERM applications before already understand the DOL recruitment and documentation requirements. Searching OFLC disclosure data for past Claims Analyst certifications narrows your list to employers with proven sponsorship infrastructure.
Use Migrate Mate to find green card sponsoring roles
Filtering job searches by green card sponsorship history cuts through noise fast. Migrate Mate surfaces Claims Analyst openings at employers with active EB-2 and EB-3 filing records, so you're applying to companies already set up for the PERM process.
Clarify the EB-2 versus EB-3 track with your employer
Claims Analyst roles typically qualify under EB-3 as skilled workers, but positions requiring actuarial analysis or an advanced degree in risk management may support an EB-2 petition. Confirm which classification your offer letter and job duties support before PERM filing begins.
Understand the PERM recruitment window before negotiating your start date
DOL requires employers to complete a specific recruitment process before filing a PERM application, which typically runs 30 to 60 days. Factor this window into your offer negotiation so your start date doesn't create pressure to skip or rush the mandatory documentation steps.
Request a priority date strategy from your employer early
For nationals of high-backlog countries, the gap between I-140 approval and visa availability can span years. Ask your employer whether they'll file a concurrent I-485 if your priority date is current, so you can maintain work authorization continuity through the adjustment of status process.
Green Card Claims Analyst: Frequently Asked Questions
Does a Claims Analyst role typically qualify for EB-2 or EB-3 sponsorship?
Most Claims Analyst positions qualify under EB-3 as skilled workers, since they generally require a bachelor's degree but not an advanced degree. If your role involves complex data modeling, actuarial functions, or your employer is willing to require a master's degree in the job description, EB-2 may apply. Your employer's immigration counsel determines which classification fits the actual duties and minimum requirements.
How does green card sponsorship differ from H-1B sponsorship for this role?
H-1B visa sponsorship is temporary, subject to an annual lottery, and tied to nonimmigrant intent. Green card sponsorship through PERM and I-140 is permanent, has no annual cap at the petition stage, and results in lawful permanent residency. The tradeoff is timeline: PERM labor certification and I-140 adjudication add months before you can file to adjust status, and visa availability varies by country of birth.
What does the PERM process mean for a Claims Analyst job offer?
PERM requires your employer to conduct a DOL-supervised recruitment process to demonstrate no qualified U.S. workers were available for your role. They must file wage documentation showing your offered salary meets the prevailing wage for Claims Analysts in your geographic area, which you can verify independently using the OFLC Wage Search tool. The full PERM process typically takes six to twelve months before an I-140 petition can be filed.
How can I find Claims Analyst jobs that include green card sponsorship?
Most job postings don't explicitly state PERM sponsorship availability. Migrate Mate lets you search Claims Analyst openings filtered by employers with documented EB-2 or EB-3 filing history, which gives you a targeted list of companies already set up to sponsor rather than relying on employers self-reporting sponsorship willingness in a job ad.
Can I switch jobs after my employer files my PERM application?
Leaving your sponsoring employer before your I-140 is approved generally restarts the process, since PERM certification is tied to that employer and that specific role. Once your I-140 has been approved for at least 180 days, AC21 portability allows you to move to a same or similar occupation without losing your priority date, provided your I-485 is already pending.