Customer Enablement Manager Green Card Jobs
Customer Enablement Manager roles qualify for EB-2 or EB-3 green card sponsorship when employers file a PERM labor certification with the DOL, documenting that no qualified U.S. worker is available. Roles requiring a bachelor's degree in a related field typically clear the EB-3 bar, while advanced-degree professionals may qualify under EB-2.
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Get Access To All JobsINTRODUCTION
Adobe is partnering with business organizations to transform creativity and productivity across the enterprise in the era of AI. As an Enterprise Customer Enablement & Engagement Manager, you will develop AI-powered customer programs that accelerate activation, deepen adoption, and support retention. You bring a strong mix of customer lifecycle expertise, data driven judgment, and program leadership. If you're motivated by the opportunity to elevate our Enterprise Customer voice and be on the cutting edge of AI driven customer programs, join our Solutions Enablement team in a role that puts you at the forefront of Adobe’s next wave of innovation.
ROLE AND RESPONSIBILITIES
Develop Customer Programs: Build the direction of dynamic enterprise customer engagement programs across audience groups and solutions that evolve based on customer signals.
Drive Customer Enablement: Coordinate the delivery of training and enablement tools, technical documentation, and resources for customers on Adobe Experience League.
Produce AI Focused Insights: Leverage AI to identify activation risk and adoption gaps to prioritize high-impact customer cohorts and programs that translate to scalable metrics and assets.
Champion Customer Outcomes: Identify lighthouse customers, co-develop reference stories, and ensure practical impact through real workflows and results.
Align with Cross Functional Teams: Collaborate with customer success, sales, GTM, marketing, and product teams to ensure engagement experiences support solution value realization and expansion pathways.
Strengthen Solution Roadmap with Customer Voice: Surface customer feedback for new capabilities, integrations, and roadmap investments to unlock deeper solution potential for customers.
BASIC QUALIFICATIONS
- 10+ years of customer marketing experience in creativity or productivity business solutions, or related fields within SaaS, productivity software, or enterprise technology.
- Demonstrated capability to develop customer initiatives that encourage activation and usage.
- Strong functional understanding of AI capabilities to drive and measure customer programs.
- Proven communication and presentation skills, with the ability to translate technical innovation into business value.
- Strong cross-functional leadership skills and experience partnering with customer facing and marketing teams.
- Willing and able to travel nationally and internationally up to 30% of the time.
ABOUT ADOBE
Adobe empowers everyone to create through innovative platforms and tools that unleash creativity, productivity and personalized customer experiences. Adobe’s industry-leading offerings including Adobe Acrobat Studio, Adobe Express, Adobe Firefly, Creative Cloud, Adobe Experience Platform, Adobe Experience Manager, and GenStudio enable people and businesses to turn ideas into impact, powered by AI and driven by human ingenuity.
Our 30,000+ employees worldwide are creating the future and raising the bar as we drive the next decade of growth. We’re on a mission to hire the very best and believe in creating a company culture where all employees are empowered to make an impact. At Adobe, we believe that great ideas can come from anywhere in the organization. The next big idea could be yours.
Let’s Adobe together
At Adobe, we believe in creating a company culture where all employees are empowered to make an impact. Learn more about Adobe life, including our values and culture, focus on people, purpose and community, Adobe for All, comprehensive benefits programs, the stories we tell, the customers we serve, and how you can help us advance our mission of empowering everyone to create.
Adobe is proud to be an Equal Employment Opportunity employer. We do not discriminate based on gender, race or color, ethnicity or national origin, age, disability, religion, sexual orientation, gender identity or expression, veteran status, or any other protected characteristic. Learn more.
Adobe aims to make our Careers website and recruiting process accessible to any and all users. If you have a disability or special need that requires accommodation to navigate our website or complete the application process, email accommodations@adobe.com or call +1 408-536-3015.
AI Use Guidelines for Interviews:
Our interviews are designed to reflect your own skills and thinking. The use of AI or recording tools during live interviews is not permitted unless explicitly invited by the interviewer or approved in advance as part of a reasonable accommodation. If these tools are used inappropriately or in a way that misrepresents your work, your application may not move forward in the process.
At Adobe, we empower employees to innovate with AI — and we look for candidates eager to do the same. As part of the hiring experience, we provide clear guidance on where AI is encouraged during the process and where it’s restricted during live interviews. See how we think about AI in the hiring experience.
EXPECTED PAY RANGE
Our compensation reflects the cost of labor across several U.S. geographic markets, and we pay differently based on those defined markets. The U.S. pay range for this position is $145,400 -- $261,150 annually. Pay within this range varies by work location and may also depend on job-related knowledge, skills, and experience. Your recruiter can share more about the specific salary range for the job location during the hiring process.
In California, the pay range for this position is $180,300 - $261,150.
In New York, the pay range for this position is $180,300 - $261,150.
At Adobe, for sales roles starting salaries are expressed as total target compensation (TTC = base + commission), and short-term incentives are in the form of sales commission plans. Non-sales roles starting salaries are expressed as base salary and short-term incentives are in the form of the Annual Incentive Plan (AIP).
In addition, certain roles may be eligible for long-term incentives in the form of a new hire equity award.
STATE-SPECIFIC NOTICES
California:
Fair Chance Ordinances
Adobe will consider qualified applicants with arrest or conviction records for employment in accordance with state and local laws and “fair chance” ordinances.
Colorado:
Application Window Notice
If this role is open to hiring in Colorado (as listed on the job posting), the application window will remain open until at least the date and time stated above in Pacific Time, in compliance with Colorado pay transparency regulations. If this role does not have Colorado listed as a hiring location, no specific application window applies, and the posting may close at any time based on hiring needs.
Massachusetts:
Massachusetts Legal Notice
It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.
INTRODUCTION
Adobe is partnering with business organizations to transform creativity and productivity across the enterprise in the era of AI. As an Enterprise Customer Enablement & Engagement Manager, you will develop AI-powered customer programs that accelerate activation, deepen adoption, and support retention. You bring a strong mix of customer lifecycle expertise, data driven judgment, and program leadership. If you're motivated by the opportunity to elevate our Enterprise Customer voice and be on the cutting edge of AI driven customer programs, join our Solutions Enablement team in a role that puts you at the forefront of Adobe’s next wave of innovation.
ROLE AND RESPONSIBILITIES
Develop Customer Programs: Build the direction of dynamic enterprise customer engagement programs across audience groups and solutions that evolve based on customer signals.
Drive Customer Enablement: Coordinate the delivery of training and enablement tools, technical documentation, and resources for customers on Adobe Experience League.
Produce AI Focused Insights: Leverage AI to identify activation risk and adoption gaps to prioritize high-impact customer cohorts and programs that translate to scalable metrics and assets.
Champion Customer Outcomes: Identify lighthouse customers, co-develop reference stories, and ensure practical impact through real workflows and results.
Align with Cross Functional Teams: Collaborate with customer success, sales, GTM, marketing, and product teams to ensure engagement experiences support solution value realization and expansion pathways.
Strengthen Solution Roadmap with Customer Voice: Surface customer feedback for new capabilities, integrations, and roadmap investments to unlock deeper solution potential for customers.
BASIC QUALIFICATIONS
- 10+ years of customer marketing experience in creativity or productivity business solutions, or related fields within SaaS, productivity software, or enterprise technology.
- Demonstrated capability to develop customer initiatives that encourage activation and usage.
- Strong functional understanding of AI capabilities to drive and measure customer programs.
- Proven communication and presentation skills, with the ability to translate technical innovation into business value.
- Strong cross-functional leadership skills and experience partnering with customer facing and marketing teams.
- Willing and able to travel nationally and internationally up to 30% of the time.
ABOUT ADOBE
Adobe empowers everyone to create through innovative platforms and tools that unleash creativity, productivity and personalized customer experiences. Adobe’s industry-leading offerings including Adobe Acrobat Studio, Adobe Express, Adobe Firefly, Creative Cloud, Adobe Experience Platform, Adobe Experience Manager, and GenStudio enable people and businesses to turn ideas into impact, powered by AI and driven by human ingenuity.
Our 30,000+ employees worldwide are creating the future and raising the bar as we drive the next decade of growth. We’re on a mission to hire the very best and believe in creating a company culture where all employees are empowered to make an impact. At Adobe, we believe that great ideas can come from anywhere in the organization. The next big idea could be yours.
Let’s Adobe together
At Adobe, we believe in creating a company culture where all employees are empowered to make an impact. Learn more about Adobe life, including our values and culture, focus on people, purpose and community, Adobe for All, comprehensive benefits programs, the stories we tell, the customers we serve, and how you can help us advance our mission of empowering everyone to create.
Adobe is proud to be an Equal Employment Opportunity employer. We do not discriminate based on gender, race or color, ethnicity or national origin, age, disability, religion, sexual orientation, gender identity or expression, veteran status, or any other protected characteristic. Learn more.
Adobe aims to make our Careers website and recruiting process accessible to any and all users. If you have a disability or special need that requires accommodation to navigate our website or complete the application process, email accommodations@adobe.com or call +1 408-536-3015.
AI Use Guidelines for Interviews:
Our interviews are designed to reflect your own skills and thinking. The use of AI or recording tools during live interviews is not permitted unless explicitly invited by the interviewer or approved in advance as part of a reasonable accommodation. If these tools are used inappropriately or in a way that misrepresents your work, your application may not move forward in the process.
At Adobe, we empower employees to innovate with AI — and we look for candidates eager to do the same. As part of the hiring experience, we provide clear guidance on where AI is encouraged during the process and where it’s restricted during live interviews. See how we think about AI in the hiring experience.
EXPECTED PAY RANGE
Our compensation reflects the cost of labor across several U.S. geographic markets, and we pay differently based on those defined markets. The U.S. pay range for this position is $145,400 -- $261,150 annually. Pay within this range varies by work location and may also depend on job-related knowledge, skills, and experience. Your recruiter can share more about the specific salary range for the job location during the hiring process.
In California, the pay range for this position is $180,300 - $261,150.
In New York, the pay range for this position is $180,300 - $261,150.
At Adobe, for sales roles starting salaries are expressed as total target compensation (TTC = base + commission), and short-term incentives are in the form of sales commission plans. Non-sales roles starting salaries are expressed as base salary and short-term incentives are in the form of the Annual Incentive Plan (AIP).
In addition, certain roles may be eligible for long-term incentives in the form of a new hire equity award.
STATE-SPECIFIC NOTICES
California:
Fair Chance Ordinances
Adobe will consider qualified applicants with arrest or conviction records for employment in accordance with state and local laws and “fair chance” ordinances.
Colorado:
Application Window Notice
If this role is open to hiring in Colorado (as listed on the job posting), the application window will remain open until at least the date and time stated above in Pacific Time, in compliance with Colorado pay transparency regulations. If this role does not have Colorado listed as a hiring location, no specific application window applies, and the posting may close at any time based on hiring needs.
Massachusetts:
Massachusetts Legal Notice
It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.
See all 802+ Customer Enablement Manager jobs
Sign up for free to unlock all listings, filter by visa type, and get alerts for new Customer Enablement Manager roles.
Get Access To All JobsTips for Finding Green Card Sponsorship as a Customer Enablement Manager
Match your degree to the role
PERM requires your qualifying degree to align with the specific job duties, not just any bachelor's degree. A Customer Enablement Manager role tied to SaaS products typically calls for a degree in business, communications, or information systems. Mismatched credentials can trigger a PERM denial.
Target employers with dedicated HR infrastructure
PERM sponsorship demands legal coordination, prevailing wage filings, and DOL recruitment documentation. Mid-to-large SaaS, enterprise software, and customer success platforms are most likely to have in-house HR teams structured to carry a PERM application through without stalling at the offer stage.
Search green card sponsorship history on Migrate Mate
Use Migrate Mate to filter Customer Enablement Manager openings by employers with documented PERM filing history. This narrows your search to companies that have completed the process before, which reduces the risk of an employer agreeing to sponsor and then backing out mid-process.
Verify your prevailing wage tier before negotiations
Look up the Customer Enablement Manager occupation on the OFLC Wage Search before your offer conversation. Your offered wage must meet or exceed the DOL prevailing wage for your location and experience level, or USCIS will reject the I-140 petition regardless of employer intent.
Get EB-2 or EB-3 category confirmed in writing
Before accepting an offer with green card sponsorship, confirm in writing which category the employer intends to file under. EB-2 requires a master's degree or equivalent, while EB-3 covers bachelor's-level roles. The category determines your priority date and, for some nationalities, your wait time.
Understand the PERM recruitment window timing
DOL requires employers to complete specific recruitment steps within 180 days before filing the PERM application. If your start date precedes that window closing, the filing could be invalidated. Ask your employer's counsel for a projected PERM submission date relative to your onboarding.
Customer Enablement Manager jobs are hiring across the US. Find yours.
Find Customer Enablement Manager JobsCustomer Enablement Manager Green Card Sponsorship: Frequently Asked Questions
Does a Customer Enablement Manager role qualify for EB-2 or EB-3 sponsorship?
Most Customer Enablement Manager positions qualify under EB-3 as a professional role requiring a bachelor's degree. EB-2 applies if the employer specifies an advanced degree as a minimum requirement or if you qualify through the National Interest Waiver route as a self-petitioner. The job description language your employer uses in the PERM filing determines which category applies.
How does PERM green card sponsorship differ from H-1B for this role?
H-1B is a temporary nonimmigrant status capped at 85,000 annually and subject to a lottery. PERM-based green card sponsorship has no annual filing cap at the EB-3 category level for most nationalities, and it leads to permanent residency rather than a fixed work authorization period. The tradeoff is timeline: PERM labor certification alone typically takes six to eighteen months before the I-140 is even filed.
What documentation should I prepare before approaching employers about sponsorship?
Gather your degree transcripts, any certifications relevant to customer success or enablement platforms, and a clear record of your work history in roles with equivalent responsibilities. DOL requires the employer to document that no qualified U.S. worker applied, so your credentials need to precisely match the minimum requirements written into the PERM job description.
How can I find Customer Enablement Manager jobs that offer green card sponsorship?
Use Migrate Mate to search Customer Enablement Manager openings filtered by employers with PERM filing history. Most job postings do not advertise green card sponsorship directly, so searching by employer filing patterns is more reliable than scanning job descriptions. Migrate Mate surfaces this data so you can prioritize outreach to companies that have sponsored roles at this level before.
Can my employer start the PERM process while I am on another work visa status?
Yes. PERM labor certification is employer-filed and independent of your current visa status. You can be on H-1B, TN, L-1, or OPT while your employer files PERM and the I-140. Adjustment of status to permanent residency is the final step and requires you to be physically present in the U.S. with an available priority date when you apply.
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