Green Card Customer Enablement Manager Jobs
Customer Enablement Manager roles qualify for EB-2 or EB-3 green card sponsorship when employers file a PERM labor certification with the DOL, documenting that no qualified U.S. worker is available. Roles requiring a bachelor's degree in a related field typically clear the EB-3 bar, while advanced-degree professionals may qualify under EB-2.
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The Associate Director, Delegation Operational Enablement and Support leads strategic enablement, oversight, and operational support for Humana's delegated provider and vendor relationships. This role partners across markets, operational teams, providers, vendors, and leadership to improve delegation processes, resolve complex issues, strengthen governance, and support value-based outcomes and member well-being. You will report to the Director.
Key Responsibilities
- Lead up to around 6 direct reports
- Develop and implement programs, processes, tools, and education that support delegated relationships across their lifecycle.
- Serve as a subject matter expert on delegation requirements, oversight, governance, operational execution, and best practices.
- Lead cross-functional collaboration with market teams, operational partners, provider and vendor partners, and internal leadership.
- Establish, manage, and improve oversight processes, including ownership and support of the Delegation Council.
- Support markets with delegated relationships by resolving pain points, aligning processes, and connecting stakeholders to appropriate business areas.
- Monitor delegation performance, identify risks and trends, and drive continuous improvement in consistency, documentation, education, and stakeholder experience.
- Prepare executive-level reporting, communicate outcomes and risks, and provide strategic recommendations to leadership.
Use your skills to make an impact
Required Qualifications
- Bachelor's degree in Business, Healthcare Administration, or a related field
- 7+ years of experience in healthcare provider and payer relationships
- 2+ years indirect/direct leadership experience
- Experience identifying complex technical and operational problems within departments or across business areas
- Knowledge of Microsoft products, including Word, Excel, PowerPoint
- Experience presenting executive-level reporting, presentations, and recommendations
- Experience implementing process improvement initiatives
Preferred Qualifications
- Experience supporting delegated provider arrangements, value-based care programs, provider operations, or payer-provider partnerships
- Experience with data extraction and analysis technologies such as Power BI
- Experience developing reporting, dashboards, metrics, or performance insights for management
- Experience working with claims systems and encounters
- Experience developing training, education, governance materials, templates, policies, protocols, or process documentation
Work at Home Requirements: To ensure Home or Hybrid Home/Office employees’ ability to work effectively, the self-provided internet service of Home or Hybrid Home/Office employees must meet the following criteria: At minimum, a download speed of 25 Mbps and an upload speed of 10 Mbps is required; wireless, wired cable or DSL connection is suggested. In certain roles, the minimum recommended internet speed required by Humana may not be sufficient for business needs. Humana reserves the right to require associates to upgrade their internet service if necessary. Work from a dedicated space lacking ongoing interruptions to protect member PHI / HIPAA information.
Travel: While this is a remote position, occasional travel to Humana's offices for training or meetings may be required.
Scheduled Weekly Hours
40
Pay Range
The compensation range below reflects a good faith estimate of starting base pay for full time (40 hours per week) employment at the time of posting. The pay range may be higher or lower based on geographic location and individual pay will vary based on demonstrated job related skills, knowledge, experience, education, certifications, etc.
$115,200 - $158,400 per year
This job is eligible for a bonus incentive plan. This incentive opportunity is based upon company and/or individual performance.
Description of Benefits
Humana, Inc. and its affiliated subsidiaries (collectively, “Humana”) offers competitive benefits that support whole-person well-being. Associate benefits are designed to encourage personal wellness and smart healthcare decisions for you and your family while also knowing your life extends outside of work. Among our benefits, Humana provides medical, dental and vision benefits, 401(k) retirement savings plan, time off (including paid time off, company and personal holidays, paid parental and caregiver leave), short-term and long-term disability, life insurance and many other opportunities.
Application Deadline: 08-04-2026
About us
About Humana: Humana Inc. (NYSE: HUM) is a leading U.S. healthcare company. Through our Humana insurance services and our CenterWell healthcare services, we make it easier for the millions of people we serve to achieve their best health – delivering the care and service they need, when they need it. These efforts are leading to a better quality of life for people with Medicare and Medicaid, families, individuals, military service personnel, and communities at large. Learn more about what we offer at Humana.com and at CenterWell.com.
Equal Opportunity Employer
It is the policy of Humana not to discriminate against any employee or applicant for employment because of race, color, religion, sex, sexual orientation, gender identity, national origin, age, marital status, genetic information, disability or protected veteran status. It is also the policy of Humana to take affirmative action, in compliance with Section 503 of the Rehabilitation Act and VEVRAA, to employ and to advance in employment individuals with disability or protected veteran status, and to base all employment decisions only on valid job requirements. This policy shall apply to all employment actions, including but not limited to recruitment, hiring, upgrading, promotion, transfer, demotion, layoff, recall, termination, rates of pay or other forms of compensation and selection for training, including apprenticeship, at all levels of employment.
Become a part of our caring community
The Associate Director, Delegation Operational Enablement and Support leads strategic enablement, oversight, and operational support for Humana's delegated provider and vendor relationships. This role partners across markets, operational teams, providers, vendors, and leadership to improve delegation processes, resolve complex issues, strengthen governance, and support value-based outcomes and member well-being. You will report to the Director.
Key Responsibilities
- Lead up to around 6 direct reports
- Develop and implement programs, processes, tools, and education that support delegated relationships across their lifecycle.
- Serve as a subject matter expert on delegation requirements, oversight, governance, operational execution, and best practices.
- Lead cross-functional collaboration with market teams, operational partners, provider and vendor partners, and internal leadership.
- Establish, manage, and improve oversight processes, including ownership and support of the Delegation Council.
- Support markets with delegated relationships by resolving pain points, aligning processes, and connecting stakeholders to appropriate business areas.
- Monitor delegation performance, identify risks and trends, and drive continuous improvement in consistency, documentation, education, and stakeholder experience.
- Prepare executive-level reporting, communicate outcomes and risks, and provide strategic recommendations to leadership.
Use your skills to make an impact
Required Qualifications
- Bachelor's degree in Business, Healthcare Administration, or a related field
- 7+ years of experience in healthcare provider and payer relationships
- 2+ years indirect/direct leadership experience
- Experience identifying complex technical and operational problems within departments or across business areas
- Knowledge of Microsoft products, including Word, Excel, PowerPoint
- Experience presenting executive-level reporting, presentations, and recommendations
- Experience implementing process improvement initiatives
Preferred Qualifications
- Experience supporting delegated provider arrangements, value-based care programs, provider operations, or payer-provider partnerships
- Experience with data extraction and analysis technologies such as Power BI
- Experience developing reporting, dashboards, metrics, or performance insights for management
- Experience working with claims systems and encounters
- Experience developing training, education, governance materials, templates, policies, protocols, or process documentation
Work at Home Requirements: To ensure Home or Hybrid Home/Office employees’ ability to work effectively, the self-provided internet service of Home or Hybrid Home/Office employees must meet the following criteria: At minimum, a download speed of 25 Mbps and an upload speed of 10 Mbps is required; wireless, wired cable or DSL connection is suggested. In certain roles, the minimum recommended internet speed required by Humana may not be sufficient for business needs. Humana reserves the right to require associates to upgrade their internet service if necessary. Work from a dedicated space lacking ongoing interruptions to protect member PHI / HIPAA information.
Travel: While this is a remote position, occasional travel to Humana's offices for training or meetings may be required.
Scheduled Weekly Hours
40
Pay Range
The compensation range below reflects a good faith estimate of starting base pay for full time (40 hours per week) employment at the time of posting. The pay range may be higher or lower based on geographic location and individual pay will vary based on demonstrated job related skills, knowledge, experience, education, certifications, etc.
$115,200 - $158,400 per year
This job is eligible for a bonus incentive plan. This incentive opportunity is based upon company and/or individual performance.
Description of Benefits
Humana, Inc. and its affiliated subsidiaries (collectively, “Humana”) offers competitive benefits that support whole-person well-being. Associate benefits are designed to encourage personal wellness and smart healthcare decisions for you and your family while also knowing your life extends outside of work. Among our benefits, Humana provides medical, dental and vision benefits, 401(k) retirement savings plan, time off (including paid time off, company and personal holidays, paid parental and caregiver leave), short-term and long-term disability, life insurance and many other opportunities.
Application Deadline: 08-04-2026
About us
About Humana: Humana Inc. (NYSE: HUM) is a leading U.S. healthcare company. Through our Humana insurance services and our CenterWell healthcare services, we make it easier for the millions of people we serve to achieve their best health – delivering the care and service they need, when they need it. These efforts are leading to a better quality of life for people with Medicare and Medicaid, families, individuals, military service personnel, and communities at large. Learn more about what we offer at Humana.com and at CenterWell.com.
Equal Opportunity Employer
It is the policy of Humana not to discriminate against any employee or applicant for employment because of race, color, religion, sex, sexual orientation, gender identity, national origin, age, marital status, genetic information, disability or protected veteran status. It is also the policy of Humana to take affirmative action, in compliance with Section 503 of the Rehabilitation Act and VEVRAA, to employ and to advance in employment individuals with disability or protected veteran status, and to base all employment decisions only on valid job requirements. This policy shall apply to all employment actions, including but not limited to recruitment, hiring, upgrading, promotion, transfer, demotion, layoff, recall, termination, rates of pay or other forms of compensation and selection for training, including apprenticeship, at all levels of employment.
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Get Access To All JobsTips for Finding Green Card Sponsorship as a Customer Enablement Manager
Match your degree to the role
PERM requires your qualifying degree to align with the specific job duties, not just any bachelor's degree. A Customer Enablement Manager role tied to SaaS products typically calls for a degree in business, communications, or information systems. Mismatched credentials can trigger a PERM denial.
Target employers with dedicated HR infrastructure
PERM sponsorship demands legal coordination, prevailing wage filings, and DOL recruitment documentation. Mid-to-large SaaS, enterprise software, and customer success platforms are most likely to have in-house HR teams structured to carry a PERM application through without stalling at the offer stage.
Search green card sponsorship history on Migrate Mate
Use Migrate Mate to filter Customer Enablement Manager openings by employers with documented PERM filing history. This narrows your search to companies that have completed the process before, which reduces the risk of an employer agreeing to sponsor and then backing out mid-process.
Verify your prevailing wage tier before negotiations
Look up the Customer Enablement Manager occupation on the OFLC Wage Search before your offer conversation. Your offered wage must meet or exceed the DOL prevailing wage for your location and experience level, or USCIS will reject the I-140 petition regardless of employer intent.
Get EB-2 or EB-3 category confirmed in writing
Before accepting an offer with green card sponsorship, confirm in writing which category the employer intends to file under. EB-2 requires a master's degree or equivalent, while EB-3 covers bachelor's-level roles. The category determines your priority date and, for some nationalities, your wait time.
Understand the PERM recruitment window timing
DOL requires employers to complete specific recruitment steps within 180 days before filing the PERM application. If your start date precedes that window closing, the filing could be invalidated. Ask your employer's counsel for a projected PERM submission date relative to your onboarding.
Green Card Customer Enablement Manager: Frequently Asked Questions
Does a Customer Enablement Manager role qualify for EB-2 or EB-3 sponsorship?
Most Customer Enablement Manager positions qualify under EB-3 as a professional role requiring a bachelor's degree. EB-2 applies if the employer specifies an advanced degree as a minimum requirement or if you qualify through the National Interest Waiver route as a self-petitioner. The job description language your employer uses in the PERM filing determines which category applies.
How does PERM green card sponsorship differ from H-1B for this role?
H-1B visa is a temporary nonimmigrant status capped at 85,000 annually and subject to a lottery. PERM-based green card sponsorship has no annual filing cap at the EB-3 category level for most nationalities, and it leads to permanent residency rather than a fixed work authorization period. The tradeoff is timeline: PERM labor certification alone typically takes six to eighteen months before the I-140 is even filed.
What documentation should I prepare before approaching employers about sponsorship?
Gather your degree transcripts, any certifications relevant to customer success or enablement platforms, and a clear record of your work history in roles with equivalent responsibilities. DOL requires the employer to document that no qualified U.S. worker applied, so your credentials need to precisely match the minimum requirements written into the PERM job description.
How can I find Customer Enablement Manager jobs that offer green card sponsorship?
Use Migrate Mate to search Customer Enablement Manager openings filtered by employers with PERM filing history. Most job postings do not advertise green card sponsorship directly, so searching by employer filing patterns is more reliable than scanning job descriptions. Migrate Mate surfaces this data so you can prioritize outreach to companies that have sponsored roles at this level before.
Can my employer start the PERM process while I am on another work visa status?
Yes. PERM labor certification is employer-filed and independent of your current visa status. You can be on H-1B, TN visa, L-1 visa, or OPT while your employer files PERM and the I-140. Adjustment of status to permanent residency is the final step and requires you to be physically present in the U.S. with an available priority date when you apply.