Green Card Customer Enablement Manager Jobs
Customer Enablement Manager roles qualify for EB-2 or EB-3 green card sponsorship when employers file a PERM labor certification with the DOL, documenting that no qualified U.S. worker is available. Roles requiring a bachelor's degree in a related field typically clear the EB-3 bar, while advanced-degree professionals may qualify under EB-2.
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City: New York
Division: Corporate - CFO
Why work for us?
A career at Janus Henderson is more than a job, it’s about investing in a brighter future together.
Our Mission at Janus Henderson is to help clients define and achieve superior financial outcomes through differentiated insights, disciplined investments, and world-class service. We will do this by protecting and growing our core business, amplifying our strengths and diversifying where we have the right.
Our Values are key to driving our success, and are at the heart of everything we do:
Clients Come First - Always | Execution Supersedes Intention | Together We Win | Diversity Improves Results | Truth Builds Trust
If our mission, values, and purpose align with your own, we would love to hear from you!
Your opportunity
Janus Henderson is undertaking a firm-wide AI transformation programme to embed AI capabilities across every business function and become the most technologically sophisticated asset manager in the world. The AI Academy has already been established with a focus on helping users consume AI inside M365. Our next major expansion is to move from user self-service to Forward deployed engineers (Business Partners) to encode AI into the way core business processes are delivered and operated.
The Head of AI Business Partners will lead the program’s expansion, partnering with executive leadership and subject matter experts to drive agentic workflow improvements. You’ll collaborate with Technology teams to promote modern AI tooling and knowledge sharing, and work with Percepta and the AI technology team to maximize AI-native application development using the firm’s proprietary tools, including NEXUS.
This role is at the heart of our AI transformation—not only training or governance, It sits at the intersection of hands-on technical credibility, program design, and change enablement — helping the business work differently and accelerate our AI transformation. You’ll tackle high-impact projects, spread innovation across the organization, and lead a dynamic team of 8 AI Business Partners. As the primary bridge between business units and central AI, you’ll drive strategy, accelerate adoption, and deliver solutions, directly shaping our future alongside the Head of AI.
Your primary toolkit includes the modern AI engineering stack—coding agents, agentic harnesses, MCP, in-platform AI in Snowflake and Databricks, and the firm’s proprietary NEXUS platform. However, our AI strategy is platform-agnostic, and you’ll be expected to evaluate, learn, and deploy new tools as the landscape evolves.
- Design and lead the AI Business Partners model, establishing a robust foundational program for all stakeholders to rapidly deploy agentic solutions to everyday business problems
- Act as lead AI Business Partner for Technology (covering tools, models, agentic patterns, and cross-persona level-setting), alongside tailored tracks for app engineers, data engineers, architects, security specialists, product owners, and analysts; ensure the curriculum accelerates AI adoption while understanding technology guardrails and governance best practices across all functions
- Design and lead the Technology cohort — the technologist equivalent of Air Traffic Controllers — running them through the material first, iterating with their feedback, and equipping them to cascade training through their teams
- Run hands-on, workshop-style sessions grounded in participants’ real sprint work covering coding agents, agentic CI/CD, planning with LLMs, spec writing and verification, long-running agents, and team-level skill sharing (CLAUDE.md, SKILLS.md, shared prompt libraries)
- Collaborate with Technology teams including Security, and Architecture to proactively identify and resolve adoption blockers—such as acceptable-use guidance, access pathways, budget signals, and approved tools—ensuring Business Partners have clear, frameworks to experiment confidently while upholding technology guardrails and governance standards
- Actively contribute to AI initiatives and hands-on solution delivery while simultaneously managing, advocating, and guiding the AI Business Partners team; fostering a culture of responsible innovation, continuous learning, and adherence to technology governance by modelling best practices and providing strategic leadership
- Develop and implement appropriate metrics within the AI Academy framework: pipeline telemetry (deploy frequency, lead time, change failure rate, time to restore), survey-based signals (focus time, perceived effectiveness), and adoption data across GitHub Copilot, AI Foundry, APIM, Cortex, Databricks Genie Code, and the forthcoming LLM Gateway
- Continuously research and monitor the rapidly evolving AI engineering landscape, including coding agents, agentic harnesses, MCP, model releases, benchmarks, DORA metrics, and industry studies—critically evaluate emerging trends and translate relevant findings into practical, evidence-based curriculum enhancements for the AI Academy
- Collaborate with the Innovation and Technology teams (including Cyber Security), and the business end users to ensure that curriculum, tools, and patterns taught within the AI Academy are aligned with the firm’s governance, data privacy, and compliance framework, while supporting responsible and scalable AI adoption across the organization
What Success looks like
- AI agents and workflows are launched into production, leveraging live business data, with clear business ownership, and remain actively used for at least 90 days
- The first AI agent is deployed rapidly demonstrating swift time-to-value
- Automation delivers tangible value: measurable hours are released each quarter, validated by departments, with transparent reporting on how freed capacity is redeployed
- Business teams confidently adapt and extend AI solutions themselves, with a high rate of modifications made independently—without external support.
- Solutions scale across the organization: at least two additional departments adopt the AI-powered workflow, demonstrating strong replication and network effects
What to expect when you join our firm
- Hybrid working and reasonable accommodations
- Generous Holiday policies
- Excellent Health and Wellbeing benefits including corporate membership to Wellhub
- Paid volunteer time to step away from your desk and into the community
- Support to grow through professional development courses, tuition/qualification reimbursement and more
- Maternal/paternal leave benefits and family services
- Unique employee events and programs including a 14er challenge
- Complimentary beverages, snacks and all employee Happy Hours
Must have skills
- Hands-on engineering credibility. You have shipped software, and you currently use modern coding agents (GitHub Copilot agent mode, Claude Code, OpenCode, or equivalent) on real work. You can sit down with a senior engineer, pair on their codebase, and add value within the hour
- Working fluency with the modern AI engineering stack — agentic harnesses, MCP, repo-level context (CLAUDE.md / SKILLS.md), agentic CI/CD patterns, long-running agents, and the tradeoffs between line completion, agent mode, and orchestrated multi-agent workflows
- Curriculum design and facilitation experience — you have built and run technical training, workshops, or enablement programmes for engineers and other technologists, and you know the difference between a session people endure and one they apply on Monday morning
- Strong cross-persona communication. Equally credible with a staff engineer debating verification strategy, a product owner rewriting a spec for an agent, an architect worried about review throughput, and an SLT sponsor asking about ROI
- Practical change management instincts. You understand that tools and training are only half the job; surfacing and removing adoption blockers — access, acceptable-use, budget, fear — is the other half
- Business analysis and measurement literacy. Comfortable with DORA metrics, SPACE, developer experience research, and the difference between adoption (a prerequisite) and value (the goal). You can design a survey, interpret pipeline telemetry, and avoid vanity metrics
- Proactively take ownership of this brand-new initiative, confidently shaping its direction and operations; leverage executive sponsorship to define and build the playbook, rather than waiting for detailed guidance
- Strong documentation instincts. You produce reusable curriculum, patterns, and playbooks that outlast your direct involvement and can be picked up by cohort members and other Academy leads
- Experience working in a regulated environment (financial services, healthcare, legal, government) where governance, compliance, and data sensitivity shape how tools are evaluated, approved, and deployed
Nice to have skills
- Direct experience in financial services or asset management, particularly exposure to investment technology, quant platforms, trading systems, or data engineering in a regulated context
- Experience building or operating AI-native applications — agent orchestration, retrieval systems, evaluation pipelines, LLM application architecture
- Familiarity with the Janus Henderson Technology stack or similar environments: Azure AI Foundry, APIM-fronted LLM gateways, Snowflake Cortex, Databricks Genie Code, GitHub Enterprise, Jira / ServiceNow workflows
- Developer, platform engineering, or building internal tooling background — where success is measured by other engineers’ productivity, not your own commits
- Experience leading a community of practice, internal guild, or cohort-based enablement programme
- Product management sensibility — MVPs, iteration, user feedback, prioritization — applied to curriculum and enablement rather than software features
- Familiarity with DORA research, SPACE, Accelerate, and current industry thinking on AI’s impact on the software development lifecycle
- Public contributions — talks, writing, open source — that demonstrate ongoing engagement with the AI engineering community
Supervisory responsibilities
Yes — you will lead the Business Partners effort and develop cohort members, equipping them to facilitate within their own teams
Potential for growth
- Leadership development programs
- Regular training
- Career development services
- Continuing education courses
- Microsoft AI, GitHub, Anthropic, and cloud-platform certification pathways
- Exposure to a firm-wide AI transformation programme with direct executive visibility
- Opportunity to shape a new function — the Tier 3 lead role is being established for the first time at Janus Henderson, with scope to define how AI enablement scales across the firm’s technologist population and into AI-native product development on JHOS
Compensation information
The base salary range for this position is $110.00 - $200,000. This range is estimated for this role. Actual pay may be different. This position will be open through [add date]
Colorado law requires an estimated closing date for job postings. Please don't be discouraged from applying if you see this date has passed.
At Janus Henderson Investors we’re committed to an inclusive and supportive environment. We believe diversity improves results and we welcome applications from candidates from all backgrounds. Don’t worry if you don’t think you tick every box, we still want to hear from you! We understand everyone has different commitments and while we can’t accommodate every flexible working request, we’re happy to be asked about work flexibility and our hybrid working environment. If you need any reasonable accommodations during our recruitment process, please get in touch and let us know at recruiter@janushenderson.com.
LI-LN2 #LI-Hybrid
Annual Bonus Opportunity: Position may be eligible to receive an annual discretionary bonus award from the profit pool. The profit pool is funded based on Company profits. Individual bonuses are determined based on Company, department, team and individual performance.
Benefits: Janus Henderson is committed to offering a comprehensive total rewards package to eligible employees that includes; competitive compensation, pension/retirement plans, and various health, wellbeing and lifestyle benefits.
Janus Henderson Investors is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or veteran status. All applications are subject to background checks.
Janus Henderson (including its subsidiaries) will not maintain existing or sponsor new industry registrations or licenses where not supported by an employee’s job functions (as determined by Janus Henderson at its sole discretion).
You should be willing to adhere to the provisions of our Investment Advisory Code of Ethics related to personal securities activities and other disclosure and certification requirements, including past political contributions and political activities. Applicants’ past political contributions or activity may impact applicants’ eligibility for this position.
You will be expected to understand the regulatory obligations of the firm, and abide by the regulated entity requirements and JHI policies applicable for your role.
Nearest Major Market: Manhattan
Nearest Secondary Market: New York City
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Get Access To All JobsTips for Finding Green Card Sponsorship as a Customer Enablement Manager
Match your degree to the role
PERM requires your qualifying degree to align with the specific job duties, not just any bachelor's degree. A Customer Enablement Manager role tied to SaaS products typically calls for a degree in business, communications, or information systems. Mismatched credentials can trigger a PERM denial.
Target employers with dedicated HR infrastructure
PERM sponsorship demands legal coordination, prevailing wage filings, and DOL recruitment documentation. Mid-to-large SaaS, enterprise software, and customer success platforms are most likely to have in-house HR teams structured to carry a PERM application through without stalling at the offer stage.
Search green card sponsorship history on Migrate Mate
Use Migrate Mate to filter Customer Enablement Manager openings by employers with documented PERM filing history. This narrows your search to companies that have completed the process before, which reduces the risk of an employer agreeing to sponsor and then backing out mid-process.
Verify your prevailing wage tier before negotiations
Look up the Customer Enablement Manager occupation on the OFLC Wage Search before your offer conversation. Your offered wage must meet or exceed the DOL prevailing wage for your location and experience level, or USCIS will reject the I-140 petition regardless of employer intent.
Get EB-2 or EB-3 category confirmed in writing
Before accepting an offer with green card sponsorship, confirm in writing which category the employer intends to file under. EB-2 requires a master's degree or equivalent, while EB-3 covers bachelor's-level roles. The category determines your priority date and, for some nationalities, your wait time.
Understand the PERM recruitment window timing
DOL requires employers to complete specific recruitment steps within 180 days before filing the PERM application. If your start date precedes that window closing, the filing could be invalidated. Ask your employer's counsel for a projected PERM submission date relative to your onboarding.
Green Card Customer Enablement Manager: Frequently Asked Questions
Does a Customer Enablement Manager role qualify for EB-2 or EB-3 sponsorship?
Most Customer Enablement Manager positions qualify under EB-3 as a professional role requiring a bachelor's degree. EB-2 applies if the employer specifies an advanced degree as a minimum requirement or if you qualify through the National Interest Waiver route as a self-petitioner. The job description language your employer uses in the PERM filing determines which category applies.
How does PERM green card sponsorship differ from H-1B for this role?
H-1B visa is a temporary nonimmigrant status capped at 85,000 annually and subject to a lottery. PERM-based green card sponsorship has no annual filing cap at the EB-3 category level for most nationalities, and it leads to permanent residency rather than a fixed work authorization period. The tradeoff is timeline: PERM labor certification alone typically takes six to eighteen months before the I-140 is even filed.
What documentation should I prepare before approaching employers about sponsorship?
Gather your degree transcripts, any certifications relevant to customer success or enablement platforms, and a clear record of your work history in roles with equivalent responsibilities. DOL requires the employer to document that no qualified U.S. worker applied, so your credentials need to precisely match the minimum requirements written into the PERM job description.
How can I find Customer Enablement Manager jobs that offer green card sponsorship?
Use Migrate Mate to search Customer Enablement Manager openings filtered by employers with PERM filing history. Most job postings do not advertise green card sponsorship directly, so searching by employer filing patterns is more reliable than scanning job descriptions. Migrate Mate surfaces this data so you can prioritize outreach to companies that have sponsored roles at this level before.
Can my employer start the PERM process while I am on another work visa status?
Yes. PERM labor certification is employer-filed and independent of your current visa status. You can be on H-1B, TN visa, L-1 visa, or OPT while your employer files PERM and the I-140. Adjustment of status to permanent residency is the final step and requires you to be physically present in the U.S. with an available priority date when you apply.