Green Card Customer Enablement Manager Jobs
Customer Enablement Manager roles qualify for EB-2 or EB-3 green card sponsorship when employers file a PERM labor certification with the DOL, documenting that no qualified U.S. worker is available. Roles requiring a bachelor's degree in a related field typically clear the EB-3 bar, while advanced-degree professionals may qualify under EB-2.
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INTRODUCTION
Figma is growing our team of passionate creatives and builders on a mission to make design accessible to all. Figma’s platform helps teams bring ideas to life—whether you're brainstorming, creating a prototype, translating designs into code, or iterating with AI. From idea to product, Figma empowers teams to streamline workflows, move faster, and work together in real time from anywhere in the world. If you're excited to shape the future of design and collaboration, join us! We're building the next chapter of AI-native craft and creativity - where craft and technology meet. Our unified platform bridges the gap between AI capabilities and human creativity, and lets professional creatives and designers harness the power of the world’s leading AI models without losing precision, expression, or soul. Together, we’re building tools that help people move faster without sacrificing quality, precision, or craft — a platform where AI supports creativity instead of flattening it.
ROLE AND RESPONSIBILITIES
As a Customer Enablement Manager, you’ll work directly with our larger customers to help them get the most value from the Figma Weave platform. You'll design and deliver tailored enablement strategies that drive product adoption, help uncover new use cases, and support long-term success. In this highly collaborative role, you’ll partner with various internal teams to deliver a seamless and impactful customer experience; to deliver thoughtful, engaging experiences for our customers. Your ability to build strong relationships, connect the dots between product features and customer goals, and communicate with clarity will make you a trusted advisor and strategic partner. If you’re passionate about helping customers thrive, enjoy solving complex problems, and love working at the intersection of product and customer success, we’d love to meet you.
What you’ll do at Figma Weave:
- Manage the adoption journey for a portfolio of large, commercial and enterprise customers
- Understand customer goals and success metrics, and use product data to inform proactive engagement strategies
- Share best practices, use cases, and product expertise to help teams unlock the full value of Figma Weave
- Build trusted relationships with stakeholders across roles and departments; from individual contributors to senior leaders
- Identify and empower internal champions who can advocate for Figma Weave within their organizations
- Collaborate with Account Executives on account reviews, expansion opportunities, and renewal risk migration
- Deliver live and scalable training sessions customized to customer maturity and needs
- Partner cross-functionally with Onboarding Managers, Technical Account Managers, Solutions Consultants, and Industry Advocates to ensure customer success
BASIC QUALIFICATIONS
We’d love to hear from you if you have:
- 4+ years of experience in Customer Success, Customer Enablement, Account Management or a relevant customer-facing role in SaaS
- Excellent communication skills, with the ability to connect with a wide range of customer personas
- Strong product knowledge and a customer-first, consultative approach to solving challenges and driving adoption
- A track record of driving impactful outcomes, adapting to evolving customer needs, and collaborating effectively with cross-functional teams
PREFERRED QUALIFICATIONS
While it’s not required, it’s an added plus if you also have:
- Experience using node-based design products or working with design and collaboration tools
- Background in UX/UI, Design Ops, or Frontend Development
COMPENSATION
- Annual Base Salary Range: $127,000—$269,000 USD
If based in Figma’s San Francisco or New York hub offices, this role has the annual base salary range stated below. Job level and actual compensation will be decided based on factors including, but not limited to, individual qualifications objectively assessed during the interview process (including skills and prior relevant experience, potential impact, and scope of role), market demands, and specific work location. The listed range is a guideline, and the range for this role may be modified. For roles that are available to be filled remotely, the pay range is localized according to employee work location by a factor of between 80% and 100% of range. Please discuss your specific work location with your recruiter for more information.
Figma offers equity to employees, as well a competitive package of additional benefits, including health, dental & vision, retirement with company contribution, parental leave & reproductive or family planning support, mental health & wellness benefits, generous PTO, company recharge days, a learning & development stipend, a work from home stipend, and cell phone reimbursement. Figma also offers sales incentive pay for most sales roles and an annual bonus plan for eligible non-sales roles. Figma’s compensation and benefits are subject to change and may be modified in the future.
At Figma we celebrate and support our differences. We know employing a team rich in diverse thoughts, experiences, and opinions allows our employees, our product and our community to flourish. Figma is an equal opportunity workplace - we are dedicated to equal employment opportunities regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity/expression, veteran status, or any other characteristic protected by law. We also consider qualified applicants regardless of criminal histories, consistent with legal requirements. We will work to ensure individuals with disabilities are provided reasonable accommodation to apply for a role, participate in the interview process, perform essential job functions, and receive other benefits and privileges of employment. If you require accommodation, please reach out to accommodations-ext@figma.com. These modifications enable an individual with a disability to have an equal opportunity not only to get a job, but successfully perform their job tasks to the same extent as people without disabilities. Examples of accommodations include but are not limited to:
- Holding interviews in an accessible location
- Enabling closed captioning on video conferencing
- Ensuring all written communication be compatible with screen readers
- Changing the mode or format of interviews
To ensure the integrity of our hiring process and facilitate a more personal connection, we require all candidates keep their cameras on during video interviews. Additionally, if hired you will be required to attend in person onboarding.
By applying for this job, the candidate acknowledges and agrees that any personal data contained in their application or supporting materials will be processed in accordance with Figma's Candidate Privacy Notice.
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Get Access To All JobsTips for Finding Green Card Sponsorship as a Customer Enablement Manager
Match your degree to the role
PERM requires your qualifying degree to align with the specific job duties, not just any bachelor's degree. A Customer Enablement Manager role tied to SaaS products typically calls for a degree in business, communications, or information systems. Mismatched credentials can trigger a PERM denial.
Target employers with dedicated HR infrastructure
PERM sponsorship demands legal coordination, prevailing wage filings, and DOL recruitment documentation. Mid-to-large SaaS, enterprise software, and customer success platforms are most likely to have in-house HR teams structured to carry a PERM application through without stalling at the offer stage.
Search green card sponsorship history on Migrate Mate
Use Migrate Mate to filter Customer Enablement Manager openings by employers with documented PERM filing history. This narrows your search to companies that have completed the process before, which reduces the risk of an employer agreeing to sponsor and then backing out mid-process.
Verify your prevailing wage tier before negotiations
Look up the Customer Enablement Manager occupation on the OFLC Wage Search before your offer conversation. Your offered wage must meet or exceed the DOL prevailing wage for your location and experience level, or USCIS will reject the I-140 petition regardless of employer intent.
Get EB-2 or EB-3 category confirmed in writing
Before accepting an offer with green card sponsorship, confirm in writing which category the employer intends to file under. EB-2 requires a master's degree or equivalent, while EB-3 covers bachelor's-level roles. The category determines your priority date and, for some nationalities, your wait time.
Understand the PERM recruitment window timing
DOL requires employers to complete specific recruitment steps within 180 days before filing the PERM application. If your start date precedes that window closing, the filing could be invalidated. Ask your employer's counsel for a projected PERM submission date relative to your onboarding.
Green Card Customer Enablement Manager: Frequently Asked Questions
Does a Customer Enablement Manager role qualify for EB-2 or EB-3 sponsorship?
Most Customer Enablement Manager positions qualify under EB-3 as a professional role requiring a bachelor's degree. EB-2 applies if the employer specifies an advanced degree as a minimum requirement or if you qualify through the National Interest Waiver route as a self-petitioner. The job description language your employer uses in the PERM filing determines which category applies.
How does PERM green card sponsorship differ from H-1B for this role?
H-1B visa is a temporary nonimmigrant status capped at 85,000 annually and subject to a lottery. PERM-based green card sponsorship has no annual filing cap at the EB-3 category level for most nationalities, and it leads to permanent residency rather than a fixed work authorization period. The tradeoff is timeline: PERM labor certification alone typically takes six to eighteen months before the I-140 is even filed.
What documentation should I prepare before approaching employers about sponsorship?
Gather your degree transcripts, any certifications relevant to customer success or enablement platforms, and a clear record of your work history in roles with equivalent responsibilities. DOL requires the employer to document that no qualified U.S. worker applied, so your credentials need to precisely match the minimum requirements written into the PERM job description.
How can I find Customer Enablement Manager jobs that offer green card sponsorship?
Use Migrate Mate to search Customer Enablement Manager openings filtered by employers with PERM filing history. Most job postings do not advertise green card sponsorship directly, so searching by employer filing patterns is more reliable than scanning job descriptions. Migrate Mate surfaces this data so you can prioritize outreach to companies that have sponsored roles at this level before.
Can my employer start the PERM process while I am on another work visa status?
Yes. PERM labor certification is employer-filed and independent of your current visa status. You can be on H-1B, TN visa, L-1 visa, or OPT while your employer files PERM and the I-140. Adjustment of status to permanent residency is the final step and requires you to be physically present in the U.S. with an available priority date when you apply.