Green Card Customer Experience Specialist Jobs
Customer Experience Specialist roles qualify for EB-2 or EB-3 green card sponsorship when tied to a U.S. employer willing to file PERM labor certification. Employers document that no qualified U.S. worker is available before sponsoring you for permanent residency, making the job offer the critical starting point for your green card.
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Get Access To All JobsResponsibilities:
- Works closely with customers and discusses our discounts.
- Resolves issues about any of our discounts or programs.
- Reaches out to customers and sets appointments.
- Cross-sells to our customers with regards to the Multi-Line discount.
- Handles incoming calls and answers any questions.
- Collects payments and makes policy changes.
- Sets up bill accounts and works on other simple billing requests.
- Submits claims paperwork that is requested by the claim’s representatives.
- Provides proof of insurance documents that are requested by clients.
- May assist with INFB Health Plans.
- Any additional duties assigned by management.
Requirements for Success:
- High school diploma or GED equivalent.
- 3 years of customer service experience, insurance experience preferred.
- Property & Casualty insurance license required or must be able to obtain this license within a year.
- Working knowledge of Farm Bureau discounts and programs or ability to learn this information quickly.
- Ability to communicate with a variety of audiences.
- Strong time management and problem-solving skills.
- Strong attention to detail and accuracy.
- Ability to interact professionally with our internal and external clients.
- Proficient in using Android and Apple phones.
- Ability to have patience and understanding in guiding customers through technology.
IFBI Perks:
- An organization that values work/life balance
- Paid vacation/sick leave
- 401(k) with match
- Fulltime with a Monday - Friday schedule
- Potential for a yearly bonus with a possible payout of up to 20% of the salary
- Contests and incentives
- Benefits eligibility within 30 days of employment
- Negotiable pay based on level of experience
- Collaborate in a team environment
- Paid volunteer hours
Education
Required* High School or better
Equal Opportunity Employer
This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.
Responsibilities:
- Works closely with customers and discusses our discounts.
- Resolves issues about any of our discounts or programs.
- Reaches out to customers and sets appointments.
- Cross-sells to our customers with regards to the Multi-Line discount.
- Handles incoming calls and answers any questions.
- Collects payments and makes policy changes.
- Sets up bill accounts and works on other simple billing requests.
- Submits claims paperwork that is requested by the claim’s representatives.
- Provides proof of insurance documents that are requested by clients.
- May assist with INFB Health Plans.
- Any additional duties assigned by management.
Requirements for Success:
- High school diploma or GED equivalent.
- 3 years of customer service experience, insurance experience preferred.
- Property & Casualty insurance license required or must be able to obtain this license within a year.
- Working knowledge of Farm Bureau discounts and programs or ability to learn this information quickly.
- Ability to communicate with a variety of audiences.
- Strong time management and problem-solving skills.
- Strong attention to detail and accuracy.
- Ability to interact professionally with our internal and external clients.
- Proficient in using Android and Apple phones.
- Ability to have patience and understanding in guiding customers through technology.
IFBI Perks:
- An organization that values work/life balance
- Paid vacation/sick leave
- 401(k) with match
- Fulltime with a Monday - Friday schedule
- Potential for a yearly bonus with a possible payout of up to 20% of the salary
- Contests and incentives
- Benefits eligibility within 30 days of employment
- Negotiable pay based on level of experience
- Collaborate in a team environment
- Paid volunteer hours
Education
Required* High School or better
Equal Opportunity Employer
This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.
See all 449+ Green Card Customer Experience Specialist Jobs
Sign up for free to unlock all listings, filter by visa type, and get alerts for new Green Card Customer Experience Specialist Jobs.
Get Access To All JobsTips for Finding Green Card Sponsorship as a Customer Experience Specialist
Align your credentials with EB classification
EB-3 covers roles requiring a bachelor's degree; EB-2 requires an advanced degree or equivalent. Pull your foreign transcripts and degree equivalency evaluation early, since PERM job requirements must match your actual credentials.
Target employers with PERM filing history
Not every company that hires Customer Experience Specialists will sponsor green cards. Search OFLC disclosure data to identify which employers have filed PERM applications for CX or customer-facing roles in the past two years.
Use Migrate Mate to filter sponsoring employers
Filter Customer Experience Specialist openings by green card sponsorship history directly on Migrate Mate. That cuts out roles where sponsorship is theoretically possible but the employer has never actually filed, saving you weeks of outreach.
Clarify the job description before PERM drafts
PERM locks the job duties and minimum requirements into the application. If the posted role says 'bachelor's preferred' instead of 'required,' push for clarification early, since overly flexible requirements can complicate your EB-2 classification later.
Ask how the employer structures sponsorship costs
DOL prohibits employees from paying PERM filing costs, but attorney fees vary. Before accepting an offer, confirm the employer's policy on I-140 and adjustment of status fees so there are no surprises after PERM is filed.
Account for PERM recruitment timing in your job search
PERM requires the employer to complete a supervised recruitment process, typically running 60 to 90 days, before filing. Build that lag into your start-date expectations so you aren't caught off guard by the gap between offer and petition filing.
Green Card Customer Experience Specialist: Frequently Asked Questions
Does a Customer Experience Specialist role qualify for EB-2 or EB-3 sponsorship?
Most Customer Experience Specialist positions qualify under EB-3 when the employer requires a bachelor's degree. EB-2 applies if the role genuinely requires an advanced degree or if you have equivalent credentials documented through progressive experience. The classification depends on how the employer drafts the PERM job requirements, not just your personal qualifications.
How does green card sponsorship differ from H-1B for Customer Experience Specialists?
H-1B visa is temporary, capped at 85,000 per year, and requires winning a lottery. EB-3 green card sponsorship has no annual lottery and leads to permanent residency, though PERM adds a 6-to-12-month employer recruitment and filing process upfront. For nationals of countries without significant backlogs, EB-3 can reach approval within two to three years of the initial PERM filing.
What does the PERM process actually require from a sponsoring employer?
The employer must conduct DOL-supervised recruitment, advertise the role, document that no qualified U.S. worker applied, and then file the PERM application. The job duties and minimum education requirements set during this process become permanent, so any mismatch between the posted role and your credentials needs to be resolved before the employer files.
How do I find Customer Experience Specialist jobs that include green card sponsorship?
Standard job boards don't filter by PERM filing history, so most postings that mention 'sponsorship available' haven't been verified. Migrate Mate lets you search Customer Experience Specialist roles specifically by green card sponsorship history, showing which employers have actually filed PERM applications for similar positions rather than just listing it as a possibility.
Can I switch employers after my green card PERM is filed?
Changing employers before your I-140 is approved restarts the PERM process with the new company. After I-140 approval, AC21 portability lets you move to a same or similar role without losing your priority date, as long as your adjustment of status application has been pending for at least 180 days. Consult an immigration attorney before any job change mid-process.