Green Card Head Of People Operations Jobs
Head of People Operations roles qualify for EB-2 or EB-3 green card sponsorship when the position requires a bachelor's degree or higher in human resources, business, or a related field. Employers initiate the PERM labor certification process, documenting that no qualified U.S. worker is available before filing an I-140 immigrant petition on your behalf.
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Get Access To All JobsWe exist to wow our customers. We know we're doing the right thing when we hear our customers say, "How did I ever live without Coupang?" Born out of an obsession to make shopping, eating, and living easier than ever, we're collectively disrupting the multi-billion-dollar e-commerce industry from the ground up. We are one of the fastest-growing e-commerce companies that established an unparalleled reputation for being a dominant and reliable force in South Korean commerce.
We are proud to have the best of both worlds — a startup culture with the resources of a large global public company. This fuels us to continue our growth and launch new services at the speed we have been since our inception. We are all entrepreneurs surrounded by opportunities to drive new initiatives and innovations. At our core, we are bold and ambitious people that like to get our hands dirty and make a hands-on impact. At Coupang, you will see yourself, your colleagues, your team, and the company grow every day.
Our mission to build the future of commerce is real. We push the boundaries of what's possible to solve problems and break traditional tradeoffs. Join Coupang now to create an epic experience in this always-on, high-tech, and hyper-connected world.
Role Overview
Coupang is seeking a Head of Issues Management & Strategic Policy Communications to lead communications strategy and execution for complex, sensitive, and high-impact policy and corporate communications issues. This individual will serve as a key advisor during issues management and crisis situations, helping protect and strengthen Coupang's reputation while ensuring consistent, accurate, and timely communications.
Working as a critical part of the Global Public Affairs and US Corporate Communications team, you'll collaborate with cross-functional global partners across Public Policy, Legal, Operations, and senior leadership. You'll lead management of rapid response communications, develop proactive PR strategies, and help guide the company through evolving external environments across both public policy and corporate reputation issues.
This role requires a strong leader with deep experience leading corporate crisis efforts and advocacy campaigns for a global corporation, tech company or highly regulated industry. The ideal candidate will have a strong background in US politics, managing and advising in rapid response or crisis communications scenarios impacting Washington and US audiences, as well as supporting advocacy communications campaigns. Deep media relationships with US and DC business and policy media are a must, with the ability to cultivate new relationships and identify creative tactics to achieve policy and messaging objectives.
This role is for a senior leader who uses exceptional judgment and strategic thinking, as well as the ability to look around corners and perform effectively under pressure. The candidate should have a proven track record serving as an on the record spokesperson, coaching a team, and collaborating effectively across a highly matrixed organization. Executive presence and the ability to communicate complex concepts clearly are also key.
What You Will Do
- Lead communications strategy for complex policy, regulatory, and reputational issues.
- Own crisis communications preparedness and response across Coupang's public policy and corporate communications efforts.
- Advise senior executives on communications risk, reputation management, and stakeholder strategy.
- Develop and execute communications campaigns that advance policy priorities and protect Coupang's reputation.
- Partner across functions to drive aligned messaging and rapid response to emerging issues.
- Build scalable crisis communications frameworks, processes, and readiness programs.
- Lead executive communications and media strategies for high-profile and sensitive matters.
- Monitor emerging issues and leverage insights to continuously strengthen communications effectiveness.
Basic Qualifications
- Bachelor's degree in communications, Journalism, Public Policy or similar.
- 15+ years of experience in crisis communications, corporate communications, public affairs, policy communications, journalism, or related fields.
- Deep experience leading communications responses to complex, high-profile, or sensitive issues at a large corporation, tech company or across political campaigns.
- Experience developing communications strategies involving public policy, regulatory, and corporate reputation matters.
- Strong understanding of the DC media and political ecosystem, with experience driving advocacy campaigns.
- Experience advising senior executives and managing cross-functional stakeholder relationships.
- Exceptional writing, messaging, and strategic communications skills.
- Strong judgment and ability to make decisions in fast-moving and ambiguous situations.
- Ability to work effectively under pressure with limited oversight, and manage multiple priorities simultaneously.
Preferred Qualifications
- Experience supporting crisis communications within e-commerce, logistics, or related industries at a global company.
- Experience working directly on Capitol Hill or in regulatory environments.
- Strong background in digital analytics tools, audience insights, and performance measurement frameworks.
- Experience with Asia-Pacific markets and policy issues.
Pay & Benefits
- Our compensation reflects the cost of living across several US geographic markets. At Coupang, your base pay is one part of your total compensation.
- The base pay for this position ranges from $148,400/year in our lowest geographic market to $256,520/year in our highest geographic market. Pay is based on several factors including market location and may vary depending on job-related knowledge, skills, and experience.
General Description of All Benefits
- Medical/Dental/Vision/Life, AD&D insurance
- Flexible Spending Accounts (FSA) & Health Savings Account (HSA)
- Long-term/Short-term Disability
- Employee Assistance Program (EAP) program
- 401K Plan with Company Match
- 18-21 days of the Paid Time Off (PTO) a year based on tenure
- 12 Paid Holidays
- Paid Parental leave
- Pre-tax commuter benefits
General Description of Other Compensation
"Other Compensation" includes, but is not limited to, bonuses, equity, or other forms of compensation that would be offered to the hired applicant in addition to their established salary range or wage scale.
Recruitment Process and Others
Recruitment Process
- Application Review - Phone Interview - Onsite (or Virtual Onsite) Interview – Offer
- The exact nature of the recruitment process may vary according to the specific job and may be changed due to scheduling or other circumstances.
- Interview schedules and the results will be informed to the applicant via the e-mail address submitted at the application stage.
Details to Consider
- This job posting may be closed prior to the stated end date for application if all openings are filled.
- Coupang has the right to rescind an offer of employment if a candidate is found to have submitted false information as part of the application process. Those eligible for employment protection (recipients of veteran's benefits, the disabled, etc.) may receive preferential treatment for employment in accordance with applicable laws.
Privacy Notice
Your personal information will be collected and managed by Coupang as stated in the Application Privacy Notice located below: https://www.coupang.jobs/privacy-policy/
Coupang is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, or gender (including pregnancy, gender identity, gender expression, sexual orientation, transgender status), national origin, age, disability, medical condition, HIV/AIDS or Hepatitis C status, marital status, military or veteran status, use of a trained dog guide or service animal, political activities, or affiliations, citizenship, or any other characteristic or class protected by the laws or regulations in the locations where we operate. If you need assistance and/or reasonable accommodation in the recruiting process due to a disability, please contact us at usrecruiting@coupang.com.
Equal Opportunities for All (please see Coupang.jobs)
We exist to wow our customers. We know we're doing the right thing when we hear our customers say, "How did I ever live without Coupang?" Born out of an obsession to make shopping, eating, and living easier than ever, we're collectively disrupting the multi-billion-dollar e-commerce industry from the ground up. We are one of the fastest-growing e-commerce companies that established an unparalleled reputation for being a dominant and reliable force in South Korean commerce.
We are proud to have the best of both worlds — a startup culture with the resources of a large global public company. This fuels us to continue our growth and launch new services at the speed we have been since our inception. We are all entrepreneurs surrounded by opportunities to drive new initiatives and innovations. At our core, we are bold and ambitious people that like to get our hands dirty and make a hands-on impact. At Coupang, you will see yourself, your colleagues, your team, and the company grow every day.
Our mission to build the future of commerce is real. We push the boundaries of what's possible to solve problems and break traditional tradeoffs. Join Coupang now to create an epic experience in this always-on, high-tech, and hyper-connected world.
Role Overview
Coupang is seeking a Head of Issues Management & Strategic Policy Communications to lead communications strategy and execution for complex, sensitive, and high-impact policy and corporate communications issues. This individual will serve as a key advisor during issues management and crisis situations, helping protect and strengthen Coupang's reputation while ensuring consistent, accurate, and timely communications.
Working as a critical part of the Global Public Affairs and US Corporate Communications team, you'll collaborate with cross-functional global partners across Public Policy, Legal, Operations, and senior leadership. You'll lead management of rapid response communications, develop proactive PR strategies, and help guide the company through evolving external environments across both public policy and corporate reputation issues.
This role requires a strong leader with deep experience leading corporate crisis efforts and advocacy campaigns for a global corporation, tech company or highly regulated industry. The ideal candidate will have a strong background in US politics, managing and advising in rapid response or crisis communications scenarios impacting Washington and US audiences, as well as supporting advocacy communications campaigns. Deep media relationships with US and DC business and policy media are a must, with the ability to cultivate new relationships and identify creative tactics to achieve policy and messaging objectives.
This role is for a senior leader who uses exceptional judgment and strategic thinking, as well as the ability to look around corners and perform effectively under pressure. The candidate should have a proven track record serving as an on the record spokesperson, coaching a team, and collaborating effectively across a highly matrixed organization. Executive presence and the ability to communicate complex concepts clearly are also key.
What You Will Do
- Lead communications strategy for complex policy, regulatory, and reputational issues.
- Own crisis communications preparedness and response across Coupang's public policy and corporate communications efforts.
- Advise senior executives on communications risk, reputation management, and stakeholder strategy.
- Develop and execute communications campaigns that advance policy priorities and protect Coupang's reputation.
- Partner across functions to drive aligned messaging and rapid response to emerging issues.
- Build scalable crisis communications frameworks, processes, and readiness programs.
- Lead executive communications and media strategies for high-profile and sensitive matters.
- Monitor emerging issues and leverage insights to continuously strengthen communications effectiveness.
Basic Qualifications
- Bachelor's degree in communications, Journalism, Public Policy or similar.
- 15+ years of experience in crisis communications, corporate communications, public affairs, policy communications, journalism, or related fields.
- Deep experience leading communications responses to complex, high-profile, or sensitive issues at a large corporation, tech company or across political campaigns.
- Experience developing communications strategies involving public policy, regulatory, and corporate reputation matters.
- Strong understanding of the DC media and political ecosystem, with experience driving advocacy campaigns.
- Experience advising senior executives and managing cross-functional stakeholder relationships.
- Exceptional writing, messaging, and strategic communications skills.
- Strong judgment and ability to make decisions in fast-moving and ambiguous situations.
- Ability to work effectively under pressure with limited oversight, and manage multiple priorities simultaneously.
Preferred Qualifications
- Experience supporting crisis communications within e-commerce, logistics, or related industries at a global company.
- Experience working directly on Capitol Hill or in regulatory environments.
- Strong background in digital analytics tools, audience insights, and performance measurement frameworks.
- Experience with Asia-Pacific markets and policy issues.
Pay & Benefits
- Our compensation reflects the cost of living across several US geographic markets. At Coupang, your base pay is one part of your total compensation.
- The base pay for this position ranges from $148,400/year in our lowest geographic market to $256,520/year in our highest geographic market. Pay is based on several factors including market location and may vary depending on job-related knowledge, skills, and experience.
General Description of All Benefits
- Medical/Dental/Vision/Life, AD&D insurance
- Flexible Spending Accounts (FSA) & Health Savings Account (HSA)
- Long-term/Short-term Disability
- Employee Assistance Program (EAP) program
- 401K Plan with Company Match
- 18-21 days of the Paid Time Off (PTO) a year based on tenure
- 12 Paid Holidays
- Paid Parental leave
- Pre-tax commuter benefits
General Description of Other Compensation
"Other Compensation" includes, but is not limited to, bonuses, equity, or other forms of compensation that would be offered to the hired applicant in addition to their established salary range or wage scale.
Recruitment Process and Others
Recruitment Process
- Application Review - Phone Interview - Onsite (or Virtual Onsite) Interview – Offer
- The exact nature of the recruitment process may vary according to the specific job and may be changed due to scheduling or other circumstances.
- Interview schedules and the results will be informed to the applicant via the e-mail address submitted at the application stage.
Details to Consider
- This job posting may be closed prior to the stated end date for application if all openings are filled.
- Coupang has the right to rescind an offer of employment if a candidate is found to have submitted false information as part of the application process. Those eligible for employment protection (recipients of veteran's benefits, the disabled, etc.) may receive preferential treatment for employment in accordance with applicable laws.
Privacy Notice
Your personal information will be collected and managed by Coupang as stated in the Application Privacy Notice located below: https://www.coupang.jobs/privacy-policy/
Coupang is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, or gender (including pregnancy, gender identity, gender expression, sexual orientation, transgender status), national origin, age, disability, medical condition, HIV/AIDS or Hepatitis C status, marital status, military or veteran status, use of a trained dog guide or service animal, political activities, or affiliations, citizenship, or any other characteristic or class protected by the laws or regulations in the locations where we operate. If you need assistance and/or reasonable accommodation in the recruiting process due to a disability, please contact us at usrecruiting@coupang.com.
Equal Opportunities for All (please see Coupang.jobs)
See all 4,372+ Green Card Head Of People Operations Jobs
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Get Access To All JobsTips for Finding Green Card Sponsorship in Head Of People Operations
Document your HR credentials before applying
PERM requires your employer to verify your qualifications match the job requirements. Gather your degree transcripts, SHRM or HRCI certifications, and any advanced credentials now so the labor certification process doesn't stall waiting on your paperwork.
Target employers with dedicated HR infrastructure
Companies large enough to have an in-house legal or HR compliance team are far more likely to sponsor PERM petitions for People Operations leadership. Mid-size and enterprise employers in tech, healthcare, and financial services routinely run EB-2 and EB-3 sponsorship programs for this function.
Search green card sponsorship jobs on Migrate Mate
Filter your People Operations job search on Migrate Mate to surface roles where employers have active green card sponsorship history. That history is the clearest signal a company already understands the PERM timeline and won't back out after an offer.
Clarify sponsorship intent before accepting any offer
Ask explicitly whether the employer will sponsor PERM and file an I-140, not just an H-1B visa. Some companies approve temporary work visa support but have no established process for employment-based permanent residency, which means restarting the conversation years later.
Use the OFLC Wage Search to benchmark your role
DOL requires employers to pay the prevailing wage for your specific job title and location throughout the PERM process. Run the OFLC Wage Search for Head of People Operations before negotiations so your offered salary won't trigger a wage audit or delay certification.
Understand how your O*NET classification affects PERM
Your O*NET occupation code determines the job zone and minimum education requirements DOL expects the role to carry. For People Operations leadership roles, a job zone four classification typically supports EB-2 eligibility based on the advanced degree requirement.
Green Card Head Of People Operations: Frequently Asked Questions
Does a Head of People Operations role qualify for EB-2 or EB-3 sponsorship?
Most Head of People Operations positions qualify for EB-2 sponsorship because they typically require a bachelor's degree plus several years of progressive HR leadership experience, and many employers define the role as requiring an advanced degree. If the employer's job requirements specify only a bachelor's degree, EB-3 is the appropriate category. Your employer's immigration counsel will determine the correct classification based on the actual job duties and minimum requirements.
How does green card sponsorship differ from H-1B for this role?
Green card sponsorship through PERM and I-140 leads to permanent residency, not a temporary work authorization period. There is no annual cap or lottery for EB-3 petitions, which removes the selection uncertainty that comes with H-1B. The tradeoff is timeline: the PERM labor certification process alone takes six to twelve months before USCIS even begins reviewing your I-140 petition, so the overall process runs two to four years or more depending on your country of birth.
What does the PERM labor certification process involve for People Operations hires?
Your employer must run a DOL-supervised recruitment campaign advertising the Head of People Operations role to U.S. workers before filing the PERM application. The employer documents that no minimally qualified U.S. worker applied and was rejected for lawful reasons. Because People Operations leadership roles often attract strong domestic candidate pools, the recruitment documentation stage requires careful coordination between your employer's HR and legal teams.
Can I search specifically for Head of People Operations jobs that sponsor green cards?
Yes. Migrate Mate lets you filter job listings by employers with verified green card sponsorship history, so you can focus your search on companies that have already run PERM processes for similar HR leadership roles. That employer history matters because PERM sponsorship requires organizational commitment and legal resources, and companies without prior experience routinely underestimate what the process involves.
Will my H-1B experience in HR count toward PERM eligibility?
Years of H-1B employment in qualifying HR or People Operations roles typically satisfy the progressive experience requirements that support EB-2 or EB-3 PERM petitions. USCIS evaluates whether the experience is directly relevant to the sponsored position's duties. One caveat: experience gained with the sponsoring employer itself may not count toward the stated minimum requirements, so verify this point with your employer's immigration counsel before your I-140 is filed.