Green Card IT Administrator Jobs
IT Administrator roles qualify for EB-2 and EB-3 green card sponsorship through PERM labor certification, which requires employers to document recruitment efforts before filing an I-140 immigrant petition. Network infrastructure, systems management, and cloud administration experience all support strong sponsorship cases for foreign IT professionals pursuing permanent residency.
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Get Access To All JobsNATURE AND SCOPE
This position is responsible for the administration, support, and continuous improvement of end-user computing environments, including desktop and laptop systems, mobile devices, operating systems, and enterprise productivity applications. The role also supports onboarding and offboarding processes, asset lifecycle management, and Tier 1 to 3 support for all ARI applications.
In addition, this role provides advanced technical support, systems administration, and operational engineering across multiple Ohio-based domains. Key areas of responsibility include identity lifecycle management, endpoint management platforms, IT service management (ITSM) administration, Tanium platform support, and coordination with infrastructure, networking, security, and corporate IT teams.
ESSENTIAL DUTIES AND RESPONSIBILITIES
End-User Computing & Desktop Support
- Install, configure, maintain, and support desktop and laptop systems, including both on-premises and cloud-based applications.
- Provide technical support, troubleshooting, and user training for hardware, software, and enterprise applications.
- Support Microsoft Office 365 and related productivity tools.
- Install, upgrade, and patch operating systems and software; ensure endpoint security controls are properly implemented and maintained.
- Support VPN configurations, installs, and maintenance as directed by Network Security.
- Provide support for mobile communication devices and telephony platforms.
- Manage hardware lifecycle activities, including installation, replacement, and break/fix support.
- Maintain inventory of spare parts, peripherals, and end-user equipment.
Identity & Access Management
- Perform user onboarding and offboarding processes across multiple domains in compliance with JSOX standards.
- Serve as the primary owner for Ohio-based user terminations across multiple domains, including isolated networks.
- Manage Active Directory (AD) and Entra ID accounts, including provisioning, role changes, and deprovisioning.
- Administer group memberships, distribution lists, shared mailboxes, and access permissions.
- Troubleshoot authentication issues, Conditional Access policies, and identity-related incidents.
Endpoint & Platform Administration
- Administer endpoint management tools, including SCCM, Intune, LDAP, GPO, and Tanium.
- Deploy software packages and troubleshoot endpoint agent issues.
- Support multi-domain endpoint operations, including isolated lab environments.
- Ensure compliance with endpoint security standards and patching requirements.
IT Service Management (ServiceNow)
- Configure and maintain ServiceNow catalog items, workflows, forms, notifications, and automation scripts.
- Support CMDB data integrity initiatives, including cleanup, deduplication, and asset attestation.
- Contribute to platform enhancements and usability improvements (e.g., search optimization, UI simplification).
- Participate in collaboration with corporate ITSM teams and vendors.
- Assist with Discovery and Service Mapping in support of Change Management processes.
Asset & Lifecycle Management
- Support equipment intake, deployment, and lifecycle management processes.
- Conduct asset audits and reconciliation across multiple domains.
- Maintain accurate tracking of IT assets and ensure alignment with compliance standards.
Security, Compliance & Operational Support
- Adhere to all IT policies, including JSOX controls, in daily operations.
- Support MFA implementation and maintenance across enterprise applications.
- Assist with monitoring, reporting, and compliance validation activities.
- Support email security operations, including message tracing, spam release, and quarantine management.
- Provide support for secure and compliant operations within isolated network environments.
Infrastructure & Cross-Functional Support
- Assist infrastructure and network teams with server installations, rack and stack activities, cabling, and switch port patching.
- Support print server management and collaborate with vendors (e.g., Canon) for device deployment and replacement.
- Provide technical support for specialized lab systems and environments.
Training & Continuous Improvement
- Develop technical training materials, including videos and user documentation, using tools such as Camtasia and Clipchamp.
- Identify and implement process improvements to enhance operational efficiency and reduce ticket volume.
- Drive initiatives that improve user experience and technology adoption across the organization.
Perform any other tasks/duties as assigned by management.
EDUCATION REQUIREMENTS AND QUALIFICATIONS
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill and/or ability required.
- High School Diploma required; Associate Degree or technical equivalent preferred.
- Minimum of three (3) years of experience in desktop support or end-user computing required.
- Relevant certifications preferred (e.g., CompTIA A+, MCSA, MCITP, MCDST, MOS).
- ServiceNow Certified System Administrator (CSA) certification is a plus.
- Experience supporting multi-domain environments and identity lifecycle processes.
- Hands-on experience with endpoint management platforms such as SCCM, Intune, and Tanium.
- Experience administering ServiceNow or similar ITSM platforms.
- Strong proficiency in Microsoft Windows operating systems and Microsoft 365 applications.
- Working knowledge of Active Directory, Entra ID, GPOs, LDAP, and endpoint management tools.
- Familiarity with networking fundamentals, print services, and isolated environments.
- Strong analytical, troubleshooting, and problem-solving abilities.
- Ability to operate effectively in a team-oriented, collaborative environment.
- Strong customer service mindset with the ability to support diverse user groups.
- Excellent communication and technical skills are necessary to communicate with customers, to evaluate hardware and software requirements and provide solutions which meet those requirements.
- Good people skills as this position will consistently interact with internal/external customers on a daily basis.
American Regent celebrates diversity and we are committed to creating an inclusive environment for all employees. We are an Equal Opportunity Employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability status, or protected veteran status.
Applicants have rights under Federal Employment Laws.
- FMLA poster: https://www.dol.gov/whd/regs/compliance/posters/fmlaen.pdf
- Know Your Rights: Know Your Rights: Workplace discrimination is illegal (eeoc.gov)
- Employee Polygraph Protection Act: https://www.dol.gov/whd/regs/compliance/posters/eppac.pdf
Alert: We’re aware of individuals impersonating our staff to target job seekers. Please note:
- All legitimate communication will come directly from a verified ARI recruiter either by phone or via an americanregent.com email address.
- Our recruiting process includes multiple in person and/or video interviews and assessments.
- If you are unsure about the legitimacy of a message, contact John Rossini at jrossini@americanregent.com before responding.
- We never request payment, bank information, or personal financial details during our offer process.
Your security is important to us, and we encourage you to stay vigilant when job searching.
American Regent Inc. endeavors to make https://careers.americanregent.com/ accessible to any and all users. If you would like to contact us regarding the accessibility of our website or need assistance completing the application process, please email hrtalentacquisition@americanregent.com.
NATURE AND SCOPE
This position is responsible for the administration, support, and continuous improvement of end-user computing environments, including desktop and laptop systems, mobile devices, operating systems, and enterprise productivity applications. The role also supports onboarding and offboarding processes, asset lifecycle management, and Tier 1 to 3 support for all ARI applications.
In addition, this role provides advanced technical support, systems administration, and operational engineering across multiple Ohio-based domains. Key areas of responsibility include identity lifecycle management, endpoint management platforms, IT service management (ITSM) administration, Tanium platform support, and coordination with infrastructure, networking, security, and corporate IT teams.
ESSENTIAL DUTIES AND RESPONSIBILITIES
End-User Computing & Desktop Support
- Install, configure, maintain, and support desktop and laptop systems, including both on-premises and cloud-based applications.
- Provide technical support, troubleshooting, and user training for hardware, software, and enterprise applications.
- Support Microsoft Office 365 and related productivity tools.
- Install, upgrade, and patch operating systems and software; ensure endpoint security controls are properly implemented and maintained.
- Support VPN configurations, installs, and maintenance as directed by Network Security.
- Provide support for mobile communication devices and telephony platforms.
- Manage hardware lifecycle activities, including installation, replacement, and break/fix support.
- Maintain inventory of spare parts, peripherals, and end-user equipment.
Identity & Access Management
- Perform user onboarding and offboarding processes across multiple domains in compliance with JSOX standards.
- Serve as the primary owner for Ohio-based user terminations across multiple domains, including isolated networks.
- Manage Active Directory (AD) and Entra ID accounts, including provisioning, role changes, and deprovisioning.
- Administer group memberships, distribution lists, shared mailboxes, and access permissions.
- Troubleshoot authentication issues, Conditional Access policies, and identity-related incidents.
Endpoint & Platform Administration
- Administer endpoint management tools, including SCCM, Intune, LDAP, GPO, and Tanium.
- Deploy software packages and troubleshoot endpoint agent issues.
- Support multi-domain endpoint operations, including isolated lab environments.
- Ensure compliance with endpoint security standards and patching requirements.
IT Service Management (ServiceNow)
- Configure and maintain ServiceNow catalog items, workflows, forms, notifications, and automation scripts.
- Support CMDB data integrity initiatives, including cleanup, deduplication, and asset attestation.
- Contribute to platform enhancements and usability improvements (e.g., search optimization, UI simplification).
- Participate in collaboration with corporate ITSM teams and vendors.
- Assist with Discovery and Service Mapping in support of Change Management processes.
Asset & Lifecycle Management
- Support equipment intake, deployment, and lifecycle management processes.
- Conduct asset audits and reconciliation across multiple domains.
- Maintain accurate tracking of IT assets and ensure alignment with compliance standards.
Security, Compliance & Operational Support
- Adhere to all IT policies, including JSOX controls, in daily operations.
- Support MFA implementation and maintenance across enterprise applications.
- Assist with monitoring, reporting, and compliance validation activities.
- Support email security operations, including message tracing, spam release, and quarantine management.
- Provide support for secure and compliant operations within isolated network environments.
Infrastructure & Cross-Functional Support
- Assist infrastructure and network teams with server installations, rack and stack activities, cabling, and switch port patching.
- Support print server management and collaborate with vendors (e.g., Canon) for device deployment and replacement.
- Provide technical support for specialized lab systems and environments.
Training & Continuous Improvement
- Develop technical training materials, including videos and user documentation, using tools such as Camtasia and Clipchamp.
- Identify and implement process improvements to enhance operational efficiency and reduce ticket volume.
- Drive initiatives that improve user experience and technology adoption across the organization.
Perform any other tasks/duties as assigned by management.
EDUCATION REQUIREMENTS AND QUALIFICATIONS
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill and/or ability required.
- High School Diploma required; Associate Degree or technical equivalent preferred.
- Minimum of three (3) years of experience in desktop support or end-user computing required.
- Relevant certifications preferred (e.g., CompTIA A+, MCSA, MCITP, MCDST, MOS).
- ServiceNow Certified System Administrator (CSA) certification is a plus.
- Experience supporting multi-domain environments and identity lifecycle processes.
- Hands-on experience with endpoint management platforms such as SCCM, Intune, and Tanium.
- Experience administering ServiceNow or similar ITSM platforms.
- Strong proficiency in Microsoft Windows operating systems and Microsoft 365 applications.
- Working knowledge of Active Directory, Entra ID, GPOs, LDAP, and endpoint management tools.
- Familiarity with networking fundamentals, print services, and isolated environments.
- Strong analytical, troubleshooting, and problem-solving abilities.
- Ability to operate effectively in a team-oriented, collaborative environment.
- Strong customer service mindset with the ability to support diverse user groups.
- Excellent communication and technical skills are necessary to communicate with customers, to evaluate hardware and software requirements and provide solutions which meet those requirements.
- Good people skills as this position will consistently interact with internal/external customers on a daily basis.
American Regent celebrates diversity and we are committed to creating an inclusive environment for all employees. We are an Equal Opportunity Employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability status, or protected veteran status.
Applicants have rights under Federal Employment Laws.
- FMLA poster: https://www.dol.gov/whd/regs/compliance/posters/fmlaen.pdf
- Know Your Rights: Know Your Rights: Workplace discrimination is illegal (eeoc.gov)
- Employee Polygraph Protection Act: https://www.dol.gov/whd/regs/compliance/posters/eppac.pdf
Alert: We’re aware of individuals impersonating our staff to target job seekers. Please note:
- All legitimate communication will come directly from a verified ARI recruiter either by phone or via an americanregent.com email address.
- Our recruiting process includes multiple in person and/or video interviews and assessments.
- If you are unsure about the legitimacy of a message, contact John Rossini at jrossini@americanregent.com before responding.
- We never request payment, bank information, or personal financial details during our offer process.
Your security is important to us, and we encourage you to stay vigilant when job searching.
American Regent Inc. endeavors to make https://careers.americanregent.com/ accessible to any and all users. If you would like to contact us regarding the accessibility of our website or need assistance completing the application process, please email hrtalentacquisition@americanregent.com.
See all 1,280+ Green Card IT Administrator Jobs
Sign up for free to unlock all listings, filter by visa type, and get alerts for new Green Card IT Administrator Jobs.
Get Access To All JobsTips for Finding Green Card Sponsorship as an IT Administrator
Translate your credentials into PERM language
PERM job requirements must match your actual background exactly. If your employer lists a bachelor's degree in computer science, your transcripts need to reflect that field. A mismatch between posted requirements and your credentials can trigger a PERM denial.
Target employers with active I-140 filing history
Search OFLC disclosure data for companies that have filed IT Administrator LCAs in recent years. Repeat filers have established PERM processes internally, which reduces delays caused by employers learning the system for the first time.
Clarify your visa category before accepting an offer
Ask whether the sponsorship will be filed under EB-2 or EB-3 before signing. EB-2 requires an advanced degree or equivalent, while EB-3 covers professionals with a bachelor's degree. The category affects your priority date and wait time significantly.
Find green card sponsors faster using Migrate Mate
Search IT Administrator roles with documented PERM sponsorship history using Migrate Mate. Filter by employers who have sponsored foreign workers in systems administration and network infrastructure, so you're targeting companies already familiar with the EB-2 and EB-3 process.
Verify your prevailing wage tier before your offer
Use the OFLC Wage Search to check the prevailing wage for IT Administrator roles in your target city. Your offered salary must meet or exceed the DOL wage level tied to your job duties. A Level I or II wage can narrow your EB-2 eligibility.
Start your I-485 concurrently if a visa number is available
If your priority date is current when the I-140 is approved, you can file for adjustment of status immediately rather than waiting in a second queue. USCIS allows concurrent filing, which can cut months off your total green card timeline.
Green Card IT Administrator: Frequently Asked Questions
Does an IT Administrator role qualify for EB-2 or EB-3 green card sponsorship?
IT Administrator positions typically qualify under EB-3 for professionals with a bachelor's degree in computer science, information systems, or a related field. EB-2 applies when the role genuinely requires an advanced degree or the candidate has a master's degree and the employer can document that requirement in the PERM application. Your job duties, not just your title, drive the category determination.
How does green card sponsorship differ from H-1B sponsorship for IT Administrators?
H-1B visa is a temporary status requiring renewal, subject to annual lottery selection and a six-year cap. Green card sponsorship through EB-2 or EB-3 is permanent and has no annual cap at the category level for most countries. The PERM process takes longer upfront, but the result is lawful permanent residency rather than a visa you need to maintain and renew with each job change.
How long does the EB-3 green card process take for an IT Administrator?
From PERM labor certification through I-140 approval to an approved I-485, the process typically runs two to four years for most countries. Nationals from India and China face longer waits due to per-country annual limits, which can extend timelines significantly. USCIS processes the I-140 and I-485 after the DOL certifies the PERM, so employer responsiveness during the PERM recruitment phase has a direct effect on your start date.
What should I look for in an employer before agreeing to green card sponsorship?
Confirm the employer has filed PERM applications before and understands the DOL recruitment requirements. Ask whether they use an immigration attorney and who covers legal fees. Check their OFLC disclosure history to verify they've sponsored roles in IT or systems administration. Migrate Mate lets you filter IT Administrator jobs by employers with documented green card sponsorship history, so you're not starting those conversations blind.
Can my IT Administrator green card case transfer if I change jobs during the process?
Yes, under AC21 portability, your I-140 priority date can carry over to a new employer if your I-485 has been pending for 180 days or more and the new role is in the same or a substantially similar occupational classification. IT infrastructure and systems administration roles generally fall within the same SOC category, which supports portability. USCIS reviews the similarity of duties, not just job titles.