Green Card Regional Lead Jobs
Regional Lead roles at U.S. companies can qualify for EB-2 or EB-3 green card sponsorship through the PERM labor certification process, which permanently ties your residency to a specialized management position. Employers file on your behalf, covering prevailing wage requirements and multi-region oversight duties specific to this role.
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Get Access To All JobsINTRODUCTION
At Elanco (NYSE: ELAN) – it all starts with animals!
As a global leader in animal health, we are dedicated to innovation and delivering products and services to prevent and treat disease in farm animals and pets. At Elanco, we are driven by our vision of Food and Companionship Enriching Life and our purpose – all to Go Beyond for Animals, Customers, Society and Our People.
At Elanco, we pride ourselves on fostering a diverse and inclusive work environment. We believe that diversity is the driving force behind innovation, creativity, and overall business success. Here, you’ll be part of a company that values and champions new ways of thinking, work with dynamic individuals, and acquire new skills and experiences that will propel your career to new heights.
Making animals’ lives better makes life better – join our team today!
ROLE AND RESPONSIBILITIES
Your Role: Regional IT Tech Support Lead – North America
As the Regional IT Tech Support Lead – North America, you will be part of the TechOps team dedicated to enabling seamless operations across Elanco Headquarters, Research & Development (R&D), and Manufacturing sites. Based on-site at Elanco Global Headquarters in Indianapolis, IN, you will deliver hands-on technical support across end-user technologies, IT infrastructure, and local IT services, while coordinating Tech Support activities across North America. In this role, you will promote consistent operational standards, effective collaboration, and continuous service improvement, bridging site-based technical teams, business stakeholders, and Global IT TechOps to advance innovative and dependable IT solutions.
Your Responsibilities:
- Regional Standards & Processes: Coordinate the standardization and adoption of Tech Support operating procedures, Knowledge Articles, end-user support practices, End User Computing (EUC) management, IT Asset Management, Incident Management, operational KPIs, and training practices across North America.
- Service Quality & Continuous Improvement: Monitor regional IT service performance, operational KPIs, service-level dashboards, and end-user satisfaction. Coordinate improvement activities with site-based Tech Support teams to promote consistent, reliable, and high-quality IT services across the region.
- Regional Tech Support Coordination: Lead Tech Support personnel and facilitate day-to-day cooperation and communication among Tech Support personnel across North American sites, ensuring effective information flow, knowledge and experience sharing, alignment of support practices, and coordination of technical and customer-service skills development.
- Global & Regional IT Coordination: Serve as a primary regional point of contact for Tech Support-related requests, changes, operational communications, and coordinated activities involving Global IT TechOps, regional sites, and business stakeholders.
- IT Infrastructure & EUC Lifecycle Management: Support global, regional, and local IT infrastructure and EUC projects, technology deployments, lifecycle management (LCM), and equipment procurement. Coordinate regional execution in alignment with Global TechOps standards, while maintaining accurate technical documentation and Standard Operating Procedures (SOPs).
- Hands-On IT Technical Support: Provide deskside and end-user technical support for Indianapolis HQ and R&D, including troubleshooting, break/fix, and Install, Move, Add, and Change (IMAC) services for PCs, laptops, printers, mobile devices (including iDevices), Windows 11, Microsoft Office, Microsoft 365 (O365), Microsoft Teams, video conferencing, telephony, and audiovisual (AV) services. Support local networking, wireless connectivity, endpoint security, and infrastructure-related incidents in collaboration with specialized IT teams.
- IT Asset Management: Coordinate consistent and reliable IT Asset Management practices across North America, ensuring accurate asset inventories, equipment tracking, lifecycle records, and adherence to established global asset management procedures.
BASIC QUALIFICATIONS
What You Need to Succeed (minimum qualifications):
- Education: Bachelor’s degree in Information Technology, Computer Networking, Computer Engineering, IT Systems Engineering, or equivalent level of experience / practical certifications.
- Required Experience: Minimum of 7 years of professional IT experience supporting end-user technologies and infrastructure in environments with 250+ users, with at least 3 years of experience in technical team coordination, regional IT support operations, or cross-functional IT project execution.
- Technical Skills: Hands-on experience with end-user devices, networking, wireless technologies, video conferencing systems, digital security, asset and lifecycle management, and incident management tools such as ServiceNow.
- Core Competencies: Strong troubleshooting and problem-solving skills, with the ability to work independently, alongside proven ability to collaborate effectively with business partners, IT teams, and vendors.
PREFERRED QUALIFICATIONS
What will give you a competitive edge (preferred qualifications):
- Experience working within the ITIL framework and IT service management practices.
- Prior collaboration with Operational Technology teams and business stakeholders in R&D/laboratory and manufacturing environments.
- Knowledge of regulated manufacturing and laboratory processes and IT-supported systems.
ADDITIONAL INFORMATION
- Travel: Minimal travel required (<10% annually)
- Location: Global Elanco Headquarters - Indianapolis, IN - On-Site Work Environment (primary on-site location; 80/82 sites as secondary, ad hoc locations)
- Work Schedule: Standard 8-hour day shift, Monday through Friday; some on-call or on-site support may be required to support 24/7 R&D and HQ operations.
Don’t meet every single requirement? Studies have shown underrecognized groups are less likely to apply to jobs unless they meet every single qualification. At Elanco we are dedicated to building a diverse and inclusive work environment. If you think you might be a good fit for a role but don't necessarily meet every requirement, we encourage you to apply. You may be the right candidate for this role or other roles!
Elanco Benefits and Perks:
We offer a comprehensive benefits package focusing on financial, physical, and mental well-being while encouraging our employees to pursue our purpose! Some highlights include:
- Multiple relocation packages
- Two weeklong shutdowns (mid-summer and year-end) in the US (in addition to PTO)
- 8-week parental leave
- 9 Employee Resource Groups
- Annual bonus offering
- Flexible work arrangements
- Up to 6% 401K matching
Elanco is an EEO/Affirmative Action Employer and does not discriminate on the basis of age, race, color, religion, gender, sexual orientation, gender identity, gender expression, national origin, protected veteran status, disability or any other legally protected status
Elanco may use automated tools, including AI, to support parts of our recruitment process, such as reviewing applications against job-related criteria and/or transferrable skills. These tools help ensure a consistent, structured evaluation, but they do not make hiring decisions. All decisions involve a human reviewer. For more information on how we handle personal data, please see our Elanco Workforce Privacy Notice.
INTRODUCTION
At Elanco (NYSE: ELAN) – it all starts with animals!
As a global leader in animal health, we are dedicated to innovation and delivering products and services to prevent and treat disease in farm animals and pets. At Elanco, we are driven by our vision of Food and Companionship Enriching Life and our purpose – all to Go Beyond for Animals, Customers, Society and Our People.
At Elanco, we pride ourselves on fostering a diverse and inclusive work environment. We believe that diversity is the driving force behind innovation, creativity, and overall business success. Here, you’ll be part of a company that values and champions new ways of thinking, work with dynamic individuals, and acquire new skills and experiences that will propel your career to new heights.
Making animals’ lives better makes life better – join our team today!
ROLE AND RESPONSIBILITIES
Your Role: Regional IT Tech Support Lead – North America
As the Regional IT Tech Support Lead – North America, you will be part of the TechOps team dedicated to enabling seamless operations across Elanco Headquarters, Research & Development (R&D), and Manufacturing sites. Based on-site at Elanco Global Headquarters in Indianapolis, IN, you will deliver hands-on technical support across end-user technologies, IT infrastructure, and local IT services, while coordinating Tech Support activities across North America. In this role, you will promote consistent operational standards, effective collaboration, and continuous service improvement, bridging site-based technical teams, business stakeholders, and Global IT TechOps to advance innovative and dependable IT solutions.
Your Responsibilities:
- Regional Standards & Processes: Coordinate the standardization and adoption of Tech Support operating procedures, Knowledge Articles, end-user support practices, End User Computing (EUC) management, IT Asset Management, Incident Management, operational KPIs, and training practices across North America.
- Service Quality & Continuous Improvement: Monitor regional IT service performance, operational KPIs, service-level dashboards, and end-user satisfaction. Coordinate improvement activities with site-based Tech Support teams to promote consistent, reliable, and high-quality IT services across the region.
- Regional Tech Support Coordination: Lead Tech Support personnel and facilitate day-to-day cooperation and communication among Tech Support personnel across North American sites, ensuring effective information flow, knowledge and experience sharing, alignment of support practices, and coordination of technical and customer-service skills development.
- Global & Regional IT Coordination: Serve as a primary regional point of contact for Tech Support-related requests, changes, operational communications, and coordinated activities involving Global IT TechOps, regional sites, and business stakeholders.
- IT Infrastructure & EUC Lifecycle Management: Support global, regional, and local IT infrastructure and EUC projects, technology deployments, lifecycle management (LCM), and equipment procurement. Coordinate regional execution in alignment with Global TechOps standards, while maintaining accurate technical documentation and Standard Operating Procedures (SOPs).
- Hands-On IT Technical Support: Provide deskside and end-user technical support for Indianapolis HQ and R&D, including troubleshooting, break/fix, and Install, Move, Add, and Change (IMAC) services for PCs, laptops, printers, mobile devices (including iDevices), Windows 11, Microsoft Office, Microsoft 365 (O365), Microsoft Teams, video conferencing, telephony, and audiovisual (AV) services. Support local networking, wireless connectivity, endpoint security, and infrastructure-related incidents in collaboration with specialized IT teams.
- IT Asset Management: Coordinate consistent and reliable IT Asset Management practices across North America, ensuring accurate asset inventories, equipment tracking, lifecycle records, and adherence to established global asset management procedures.
BASIC QUALIFICATIONS
What You Need to Succeed (minimum qualifications):
- Education: Bachelor’s degree in Information Technology, Computer Networking, Computer Engineering, IT Systems Engineering, or equivalent level of experience / practical certifications.
- Required Experience: Minimum of 7 years of professional IT experience supporting end-user technologies and infrastructure in environments with 250+ users, with at least 3 years of experience in technical team coordination, regional IT support operations, or cross-functional IT project execution.
- Technical Skills: Hands-on experience with end-user devices, networking, wireless technologies, video conferencing systems, digital security, asset and lifecycle management, and incident management tools such as ServiceNow.
- Core Competencies: Strong troubleshooting and problem-solving skills, with the ability to work independently, alongside proven ability to collaborate effectively with business partners, IT teams, and vendors.
PREFERRED QUALIFICATIONS
What will give you a competitive edge (preferred qualifications):
- Experience working within the ITIL framework and IT service management practices.
- Prior collaboration with Operational Technology teams and business stakeholders in R&D/laboratory and manufacturing environments.
- Knowledge of regulated manufacturing and laboratory processes and IT-supported systems.
ADDITIONAL INFORMATION
- Travel: Minimal travel required (<10% annually)
- Location: Global Elanco Headquarters - Indianapolis, IN - On-Site Work Environment (primary on-site location; 80/82 sites as secondary, ad hoc locations)
- Work Schedule: Standard 8-hour day shift, Monday through Friday; some on-call or on-site support may be required to support 24/7 R&D and HQ operations.
Don’t meet every single requirement? Studies have shown underrecognized groups are less likely to apply to jobs unless they meet every single qualification. At Elanco we are dedicated to building a diverse and inclusive work environment. If you think you might be a good fit for a role but don't necessarily meet every requirement, we encourage you to apply. You may be the right candidate for this role or other roles!
Elanco Benefits and Perks:
We offer a comprehensive benefits package focusing on financial, physical, and mental well-being while encouraging our employees to pursue our purpose! Some highlights include:
- Multiple relocation packages
- Two weeklong shutdowns (mid-summer and year-end) in the US (in addition to PTO)
- 8-week parental leave
- 9 Employee Resource Groups
- Annual bonus offering
- Flexible work arrangements
- Up to 6% 401K matching
Elanco is an EEO/Affirmative Action Employer and does not discriminate on the basis of age, race, color, religion, gender, sexual orientation, gender identity, gender expression, national origin, protected veteran status, disability or any other legally protected status
Elanco may use automated tools, including AI, to support parts of our recruitment process, such as reviewing applications against job-related criteria and/or transferrable skills. These tools help ensure a consistent, structured evaluation, but they do not make hiring decisions. All decisions involve a human reviewer. For more information on how we handle personal data, please see our Elanco Workforce Privacy Notice.
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Get Access To All JobsTips for Finding Green Card Sponsorship in Regional Lead
Document your multi-site oversight experience
PERM requires your employer to define the Regional Lead role around duties only you can fill. Compile performance reviews, org charts, and project records showing direct management of geographically dispersed teams before your employer drafts the job description.
Target employers with active PERM filing history
Use Migrate Mate to filter Regional Lead openings by employers who have previously filed PERM applications, so you're applying to companies already familiar with the multi-state wage compliance and recruitment steps the DOL requires.
Verify the prevailing wage tier before accepting an offer
Regional Lead roles often fall under SOC codes for general and operations managers. Run the OFLC Wage Search before negotiating compensation to confirm your offered salary meets or exceeds the DOL wage level required for your region.
Clarify EB-2 versus EB-3 eligibility with your employer
If your Regional Lead position requires only a bachelor's degree, it will typically land in EB-3. Push for an EB-2 filing if the role genuinely demands a master's or equivalent professional experience, which can shorten your priority date wait for many nationalities.
Review the O*NET profile before your PERM job description is filed
The O*NET occupation profile for operations and regional management roles lists typical duties and education requirements. Cross-referencing it early helps you and your employer avoid DOL audit flags from job descriptions that deviate significantly from published occupational standards.
Plan your status bridge during PERM processing
PERM and I-140 adjudication can take 18 months or longer before you can file for adjustment of status. Confirm with your employer whether your current H-1B visa or other nonimmigrant status can be extended through that window so there's no gap in work authorization.
Green Card Regional Lead: Frequently Asked Questions
Does a Regional Lead position qualify for EB-2 or EB-3 green card sponsorship?
It depends on how your employer structures the job requirements. Regional Lead roles requiring a bachelor's degree in a related field and specialized management experience typically qualify under EB-3. If the position genuinely demands a master's degree or its equivalent in progressive experience, your employer can file under EB-2, which may offer a shorter priority date wait for some nationalities.
How does green card sponsorship for a Regional Lead differ from H-1B sponsorship?
Green card sponsorship through PERM is permanent residency, not a temporary work visa. There's no annual lottery and no hard six-year limit on authorized stay while your case is pending. The tradeoff is time: PERM labor certification, I-140 approval, and adjustment of status can collectively take two to four years before you receive your green card, compared to H-1B approval in weeks.
What does the PERM labor certification process require for Regional Lead roles specifically?
Your employer must conduct a DOL-mandated recruitment campaign to demonstrate no qualified U.S. workers are available for the position. For Regional Lead roles, the job description must accurately reflect multi-site oversight duties and specify a minimum education and experience level. The DOL will scrutinize overly narrow requirements, so the job description must match what the position genuinely demands.
Where can I find Regional Lead jobs where the employer is already open to green card sponsorship?
Migrate Mate lets you search Regional Lead positions filtered by employers with documented PERM and I-140 filing history, so you're not cold-pitching sponsorship to companies unfamiliar with the process. Targeting employers who have already sponsored similar management roles significantly reduces the time spent in early-stage employer education about PERM requirements.
Can I switch employers after my Regional Lead green card case is filed?
Once your I-140 is approved and your priority date is current, AC21 portability lets you change to a new employer in a same or similar occupational classification without losing your place in line. For Regional Lead roles, this typically means your new position must involve comparable management scope and industry. USCIS evaluates portability on a case-by-case basis, so document the overlap carefully before making a move.