Green Card Service Operations Manager Jobs
Service Operations Manager roles qualify for EB-2 and EB-3 green card sponsorship through PERM labor certification when the position requires a bachelor's degree in business, operations, or a related field. Employers file on your behalf, making sponsorship contingent on finding an employer willing to initiate the PERM process for a permanent, full-time role.
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Get Access To All JobsPOWER UP A CAREER WITH US
Our people power everything we do.
At Tampa Electric, dependable electricity starts with dedicated individuals whose talent, skill and passion drive our success. We’ve been lighting the way for West Central Florida for more than 125 years—and we’re just getting started.
Join us and build a rewarding career with competitive pay, comprehensive benefits and a culture that supports your growth. Your potential finds its purpose at Tampa Electric.
We proudly deliver 99.98% electric service reliability to nearly 860,000 customers across 2,000 square miles of Hillsborough County and parts of Polk, Pasco and Pinellas counties. Through innovation and strategic investments, we’re creating a cleaner, brighter energy future—while delivering exceptional service every step of the way.
We reflect the communities we serve and foster a workplace where every employee feels welcomed, valued and engaged. Join our team of energy experts and help shape the future of power.
Storm Duty Requirements
Tampa Electric and its sister companies serve a role in providing critical services to our community during an emergency. Team members are required to participate in the response/recovery activities related to emergencies/disasters to maintain service to our Tampa Electric customers. Team members are required to work in their normal job duties or other assigned activities. Proper compensation will be made in accordance with the company's rules and procedures.
Responding to storms will be considered a condition of employment.
Tampa Electric is proud to be an Equal Opportunity Employer. To learn more, please click on link below:
Disclosure Statements
Power up a career with us. Our people are our greatest investments.
Be the light to help us keep our customers connected. If you are interested in a career and not just a position, Tampa Electric is the place to be! Tampa Electric offers competitive pay, a comprehensive benefits package and opportunities for growth and development in a friendly and professional work environment. We embrace diversity and the inclusion of all. We believe our differences, unique perspectives and talents are our strengths and integral to the success of our company.
We’re honored to serve approximately 780,000 customers across West Central Florida and safely provide them with clean, affordable and reliable electricity. We’ve been doing it for more than 100 years, and there’s so much more ahead.
Join our team of energy experts as we build on that legacy through innovation, continued solar investments, cost-effective and sustainable energy solutions all while keeping top-notch customer service at the center of all we do.
Tampa Electric is a subsidiary of Emera Inc., a family of energy companies which also includes TECO Peoples Gas and New Mexico Gas Company. Emera provides energy to residential and commercial customers in the United States, Canada, and the Caribbean, with career opportunities available in all of these locations.
POSITION CONCEPT
The Sr Mgr Technology Programs Mgmt sets and oversees the operational design and implementation for planning, executing, and delivering complex technology in support of technology operations, regulatory compliance, and business transformation. In conjunction with the Sr. Director, sets the strategic roadmap for the Program Management group to ensure that all programs are planned and executed while managing scope, schedule, cost, and risk.
PRIMARY DUTIES AND RESPONSIBILITIES
-
Program Planning & Execution
Lead end-to-end delivery of technology programs, including planning, scheduling, budgeting, and execution across multiple projects.
-
Set Strategic Roadmap for Program Management Team
Contribute to setting strategic roadmap for team and processes governing how programs and projects are implemented throughout the Technology Organization.
-
Stakeholder Management
Partner with business, engineering, and technology stakeholders to define requirements, ensure alignment, and communicate progress and outcomes.
-
Financial & Resource Management
Develop and manage program budgets, forecasts, and resource plans. Ensure cost efficiency and value realization. Manage third-party vendors, contracts, and service delivery to ensure performance and compliance.
-
Risk & Compliance Management
Identify, assess, and mitigate risks; ensure adherence to regulatory, cybersecurity, and utility compliance standards.
-
Program Governance & Reporting
Establish governance frameworks, track KPIs, and provide executive-level reporting on program performance.
-
Continuous Improvement & Innovation
Drive process improvements, leverage emerging technologies, and promote best practices across programs.
SUPERVISION
Direct Supervision: Supervision of Project Managers, Program Managers, Analysts and Engineers.
Indirect Supervision: Contractors and Vendors.
RELATIONSHIPS
Key Internal: Technology Leadership, Engineering Teams, Operations, Regulatory/Compliance, Finance, PMO.
Key External: Vendors, Contractors, Consultants, Industry Associations, Government/Regulatory Agencies.
QUALIFICATIONS
Education
Required: Bachelor’s Degree in Information Technology, Business, Engineering or related field from an accredited college or university.
Preferred: Master’s Degree in Information Technology, Business, Engineering, or related field from an accredited college or university.
Licenses/Certifications
Required: At least one of the following: PMP, PgMp, PMI-ACP, or equivalent.
Preferred: Two or more of the following: PMP, PgMp, PMI-ACP, or equivalent.
Experience
Required: 8 years of experience in a Program/Project Management role.
Preferred: Experience in an energy industry (e.g., electric, utility, energy). Experience managing technology or engineering programs (e.g., grid modernization, infrastructure, enterprise systems).
Supervisory Experience
Required: 3 years of experience leading teams and/or Projects.
Preferred: Managing the above in an energy industry and/or technology organization.
Knowledge/Skills/Abilities (KSA)
Required:
- Strong program and project management methodologies (waterfall, agile, hybrid).
- Ability to manage large-scale, cross-functional initiatives.
- Understanding of utility operations, regulatory frameworks, and/or engineering principles.
- Financial acumen including budgeting and forecasting.
- Excellent communication, stakeholder management, and leadership skills.
- Strong problem-solving, analytical, and decision-making abilities.
- Solid prioritization and conflict-resolution skills.
- Ability to develop relationships with internal and external teams and groups.
- Risk management and governance expertise.
- Proficiency with Microsoft Office Suite, to include advanced knowledge of Outlook, Excel, SharePoint, Word, PowerPoint, Project, Teams, etc. Strong knowledge of SmartSheet.
Preferred:
- Technical knowledge of utility systems (e.g., SCADA, grid operations, IT/OT systems).
- Engineering knowledge for technical program oversight (engineering track).
- Ability to forecast and identify potential roadblocks and obstacles and navigate various priorities and environments.
OUR COMPETENCIES
- Puts Safety First – Protect people and the environment every day
- Be Curious & Adapt – Welcome change and keep learning
- Create Value for Customers – Build relationships and deliver quality work
- Be Accountable & Respectful – Do what’s right and follow through
- Foster Strong Teams – Build trust through teamwork and help people grow
WORKING CONDITIONS
This role is normally performed in an office environment. However, there may be times in which this role is expected to go on-site to evaluate project scope and variables that may not be able to be determined remotely.
PHYSICAL DEMANDS/ REQUIREMENTS
Normal working conditions with occasional weekend and overtime requirements, including on-call rotational support.
TECO offers a competitive Benefits package!!
Competitive Salary * 401k Savings plan w/ company matching * Pension plan * Paid time off * Paid Holiday time * Medical, Prescription Drug, & Dental Coverage * Tuition Assistance Program * Employee Assistance Program * Wellness Programs * On-site Fitness Centers * Bonus Plan and more!
STORM DUTY REQUIREMENTS....Please make sure to read below!!! Responding to storms will be considered a condition of employment.
TECO Energy and its companies serve a role in providing critical services to our community during an emergency. Team members are required to participate in the response/recovery activities related to emergencies/disasters to maintain service to our TECO Energy customers. Team members are required to work in their normal job duties or other assigned activities. Proper compensation will be made in accordance with the company's rules and procedures.
TECO Energy is proud to be an Equal Opportunity Employer.
TECO Energy is an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, age, disability status, veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by law, except where physical or mental abilities are a bona fide occupational requirement and the individual is unable to perform the essential functions of the position with reasonable accommodations.
In order to provide equal employment and advancement opportunities for all individuals, employment decisions at TECO Energy will be based on skills, knowledge, qualifications and abilities.
Pay Transparency Non-Discrimination Statement
The contractor will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor’s legal duty to furnish information. 41 CFR 60-1.35(c)
ADA policy
It is the policy of TECO Energy to provide reasonable accommodation for all qualified disabled individuals who are employees and applicants for employment, unless it would cause undue hardship. The corporation will adhere to applicable federal and state laws, regulations and guidelines, including, but not limited to the Americans with Disabilities Act (ADA) of 1990 and section 503 and 504 of the Rehabilitation Act of 1970s.
Application accommodations
Applicants may request reasonable accommodation in the application process five business days prior to the time accommodation is needed.
Pre-employment physical exams may be required for positions with bona fide job-related physical requirements regardless of disability.
POWER UP A CAREER WITH US
Our people power everything we do.
At Tampa Electric, dependable electricity starts with dedicated individuals whose talent, skill and passion drive our success. We’ve been lighting the way for West Central Florida for more than 125 years—and we’re just getting started.
Join us and build a rewarding career with competitive pay, comprehensive benefits and a culture that supports your growth. Your potential finds its purpose at Tampa Electric.
We proudly deliver 99.98% electric service reliability to nearly 860,000 customers across 2,000 square miles of Hillsborough County and parts of Polk, Pasco and Pinellas counties. Through innovation and strategic investments, we’re creating a cleaner, brighter energy future—while delivering exceptional service every step of the way.
We reflect the communities we serve and foster a workplace where every employee feels welcomed, valued and engaged. Join our team of energy experts and help shape the future of power.
Storm Duty Requirements
Tampa Electric and its sister companies serve a role in providing critical services to our community during an emergency. Team members are required to participate in the response/recovery activities related to emergencies/disasters to maintain service to our Tampa Electric customers. Team members are required to work in their normal job duties or other assigned activities. Proper compensation will be made in accordance with the company's rules and procedures.
Responding to storms will be considered a condition of employment.
Tampa Electric is proud to be an Equal Opportunity Employer. To learn more, please click on link below:
Disclosure Statements
Power up a career with us. Our people are our greatest investments.
Be the light to help us keep our customers connected. If you are interested in a career and not just a position, Tampa Electric is the place to be! Tampa Electric offers competitive pay, a comprehensive benefits package and opportunities for growth and development in a friendly and professional work environment. We embrace diversity and the inclusion of all. We believe our differences, unique perspectives and talents are our strengths and integral to the success of our company.
We’re honored to serve approximately 780,000 customers across West Central Florida and safely provide them with clean, affordable and reliable electricity. We’ve been doing it for more than 100 years, and there’s so much more ahead.
Join our team of energy experts as we build on that legacy through innovation, continued solar investments, cost-effective and sustainable energy solutions all while keeping top-notch customer service at the center of all we do.
Tampa Electric is a subsidiary of Emera Inc., a family of energy companies which also includes TECO Peoples Gas and New Mexico Gas Company. Emera provides energy to residential and commercial customers in the United States, Canada, and the Caribbean, with career opportunities available in all of these locations.
POSITION CONCEPT
The Sr Mgr Technology Programs Mgmt sets and oversees the operational design and implementation for planning, executing, and delivering complex technology in support of technology operations, regulatory compliance, and business transformation. In conjunction with the Sr. Director, sets the strategic roadmap for the Program Management group to ensure that all programs are planned and executed while managing scope, schedule, cost, and risk.
PRIMARY DUTIES AND RESPONSIBILITIES
-
Program Planning & Execution
Lead end-to-end delivery of technology programs, including planning, scheduling, budgeting, and execution across multiple projects.
-
Set Strategic Roadmap for Program Management Team
Contribute to setting strategic roadmap for team and processes governing how programs and projects are implemented throughout the Technology Organization.
-
Stakeholder Management
Partner with business, engineering, and technology stakeholders to define requirements, ensure alignment, and communicate progress and outcomes.
-
Financial & Resource Management
Develop and manage program budgets, forecasts, and resource plans. Ensure cost efficiency and value realization. Manage third-party vendors, contracts, and service delivery to ensure performance and compliance.
-
Risk & Compliance Management
Identify, assess, and mitigate risks; ensure adherence to regulatory, cybersecurity, and utility compliance standards.
-
Program Governance & Reporting
Establish governance frameworks, track KPIs, and provide executive-level reporting on program performance.
-
Continuous Improvement & Innovation
Drive process improvements, leverage emerging technologies, and promote best practices across programs.
SUPERVISION
Direct Supervision: Supervision of Project Managers, Program Managers, Analysts and Engineers.
Indirect Supervision: Contractors and Vendors.
RELATIONSHIPS
Key Internal: Technology Leadership, Engineering Teams, Operations, Regulatory/Compliance, Finance, PMO.
Key External: Vendors, Contractors, Consultants, Industry Associations, Government/Regulatory Agencies.
QUALIFICATIONS
Education
Required: Bachelor’s Degree in Information Technology, Business, Engineering or related field from an accredited college or university.
Preferred: Master’s Degree in Information Technology, Business, Engineering, or related field from an accredited college or university.
Licenses/Certifications
Required: At least one of the following: PMP, PgMp, PMI-ACP, or equivalent.
Preferred: Two or more of the following: PMP, PgMp, PMI-ACP, or equivalent.
Experience
Required: 8 years of experience in a Program/Project Management role.
Preferred: Experience in an energy industry (e.g., electric, utility, energy). Experience managing technology or engineering programs (e.g., grid modernization, infrastructure, enterprise systems).
Supervisory Experience
Required: 3 years of experience leading teams and/or Projects.
Preferred: Managing the above in an energy industry and/or technology organization.
Knowledge/Skills/Abilities (KSA)
Required:
- Strong program and project management methodologies (waterfall, agile, hybrid).
- Ability to manage large-scale, cross-functional initiatives.
- Understanding of utility operations, regulatory frameworks, and/or engineering principles.
- Financial acumen including budgeting and forecasting.
- Excellent communication, stakeholder management, and leadership skills.
- Strong problem-solving, analytical, and decision-making abilities.
- Solid prioritization and conflict-resolution skills.
- Ability to develop relationships with internal and external teams and groups.
- Risk management and governance expertise.
- Proficiency with Microsoft Office Suite, to include advanced knowledge of Outlook, Excel, SharePoint, Word, PowerPoint, Project, Teams, etc. Strong knowledge of SmartSheet.
Preferred:
- Technical knowledge of utility systems (e.g., SCADA, grid operations, IT/OT systems).
- Engineering knowledge for technical program oversight (engineering track).
- Ability to forecast and identify potential roadblocks and obstacles and navigate various priorities and environments.
OUR COMPETENCIES
- Puts Safety First – Protect people and the environment every day
- Be Curious & Adapt – Welcome change and keep learning
- Create Value for Customers – Build relationships and deliver quality work
- Be Accountable & Respectful – Do what’s right and follow through
- Foster Strong Teams – Build trust through teamwork and help people grow
WORKING CONDITIONS
This role is normally performed in an office environment. However, there may be times in which this role is expected to go on-site to evaluate project scope and variables that may not be able to be determined remotely.
PHYSICAL DEMANDS/ REQUIREMENTS
Normal working conditions with occasional weekend and overtime requirements, including on-call rotational support.
TECO offers a competitive Benefits package!!
Competitive Salary * 401k Savings plan w/ company matching * Pension plan * Paid time off * Paid Holiday time * Medical, Prescription Drug, & Dental Coverage * Tuition Assistance Program * Employee Assistance Program * Wellness Programs * On-site Fitness Centers * Bonus Plan and more!
STORM DUTY REQUIREMENTS....Please make sure to read below!!! Responding to storms will be considered a condition of employment.
TECO Energy and its companies serve a role in providing critical services to our community during an emergency. Team members are required to participate in the response/recovery activities related to emergencies/disasters to maintain service to our TECO Energy customers. Team members are required to work in their normal job duties or other assigned activities. Proper compensation will be made in accordance with the company's rules and procedures.
TECO Energy is proud to be an Equal Opportunity Employer.
TECO Energy is an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, age, disability status, veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by law, except where physical or mental abilities are a bona fide occupational requirement and the individual is unable to perform the essential functions of the position with reasonable accommodations.
In order to provide equal employment and advancement opportunities for all individuals, employment decisions at TECO Energy will be based on skills, knowledge, qualifications and abilities.
Pay Transparency Non-Discrimination Statement
The contractor will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor’s legal duty to furnish information. 41 CFR 60-1.35(c)
ADA policy
It is the policy of TECO Energy to provide reasonable accommodation for all qualified disabled individuals who are employees and applicants for employment, unless it would cause undue hardship. The corporation will adhere to applicable federal and state laws, regulations and guidelines, including, but not limited to the Americans with Disabilities Act (ADA) of 1990 and section 503 and 504 of the Rehabilitation Act of 1970s.
Application accommodations
Applicants may request reasonable accommodation in the application process five business days prior to the time accommodation is needed.
Pre-employment physical exams may be required for positions with bona fide job-related physical requirements regardless of disability.
See all 2,987+ Green Card Service Operations Manager Jobs
Sign up for free to unlock all listings, filter by visa type, and get alerts for new Green Card Service Operations Manager Jobs.
Get Access To All JobsTips for Finding Green Card Sponsorship as a Service Operations Manager
Match your degree to the job requirements
PERM requires your foreign degree to align with the advertised minimum requirements. A business administration or industrial engineering degree maps cleanly to Service Operations Manager roles, but a degree in an unrelated field can trigger an RFE or PERM denial.
Target employers with PERM filing history
Search OFLC disclosure data for companies that have previously filed PERM applications under SOC code 11-1021 or similar operations management titles. Employers who have sponsored before understand the process and are less likely to back out mid-filing.
Use Migrate Mate to find sponsoring employers
Filter your job search by green card sponsorship history rather than guessing which companies sponsor. Migrate Mate surfaces employers with verified EB-2 and EB-3 filing records for operations management roles, saving you from applying to positions where sponsorship is unlikely.
Clarify sponsorship intent before accepting offers
Ask directly during the offer stage whether the employer will initiate PERM for a permanent role, not just an H-1B visa transfer. Some hiring managers assume you want H-1B status, so confirming green card sponsorship intent in writing prevents delays after you start.
Document your operations credentials thoroughly
PERM audit responses require evidence that your qualifications match the certified job requirements. Collect performance reviews, org charts showing direct reports, and project documentation that demonstrates scope of operations oversight before your employer files.
Understand the EB-2 versus EB-3 classification decision
If the job posting requires only a bachelor's degree, your employer will typically file under EB-3. An EB-2 classification requires the role to genuinely demand an advanced degree, which DOL scrutinizes during PERM review for operations management positions.
Green Card Service Operations Manager: Frequently Asked Questions
Do Service Operations Manager roles qualify for EB-2 or EB-3 green card sponsorship?
Most Service Operations Manager positions qualify under EB-3 when the role requires a bachelor's degree. EB-2 classification is possible when the employer can demonstrate the position genuinely requires an advanced degree or the candidate has a graduate degree in a directly related field like business administration or operations management. The employer defines the minimum requirements in the PERM job description, which DOL then certifies.
How does green card sponsorship differ from H-1B for a Service Operations Manager?
Green card sponsorship through PERM and I-140 leads to permanent residency, not a temporary status. Unlike H-1B, there is no annual cap lottery at the EB-3 level for most countries, so your petition isn't subject to random selection. The tradeoff is timeline: PERM labor certification alone typically takes six to eighteen months before USCIS even reviews the I-140 petition, making the total process significantly longer than an H-1B transfer.
What does the PERM labor certification process involve for this role?
Your employer must conduct a DOL-supervised recruitment campaign to demonstrate no qualified U.S. workers are available for the Service Operations Manager position at the prevailing wage. This includes job postings, internal notices, and documentation of why any U.S. applicants were not selected. DOL then either certifies or audits the application. You cannot self-petition under standard EB-3 sponsorship.
How do I find employers willing to sponsor a green card for operations management jobs?
Start by searching OFLC disclosure data for companies with prior PERM filings in operations management roles. Migrate Mate aggregates this data and lets you filter job opportunities by verified green card sponsorship history, so you can focus on employers who have already navigated the PERM process for similar positions rather than approaching companies with no sponsorship track record.
Can I switch employers after my green card process has started?
Once your I-140 has been approved and your priority date is current or within 180 days of filing I-485, AC21 portability allows you to change to a same or similar occupation without restarting the entire process. Service Operations Manager roles generally qualify as sufficiently similar to other operations management positions, but you should confirm the new role falls under the same or a comparable SOC classification before making the switch.