Green Card Technical Solutions Engineer Jobs
Technical Solutions Engineer roles sit squarely in EB-2 and EB-3 territory: employers file PERM labor certification with DOL, then sponsor your I-140 immigrant petition for permanent residency. Finding a company with active green card sponsorship history is the first step toward securing that sponsorship.
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Arista Networks is an industry leader in data-driven, client-to-cloud networking for large data center, campus and routing environments. What sets us apart is our relentless pursuit of innovation. We leverage the latest advancements in cloud computing, artificial intelligence, and software-defined networking to provide our clients with a competitive edge in an increasingly interconnected world. Our solutions are designed to not only meet the current demands of the digital landscape but to also anticipate and adapt to future challenges. At Arista we value the diversity of thought and perspectives that each employee brings to the table. We believe that fostering an inclusive environment, where individuals from various backgrounds and experiences feel welcome, is essential for driving creativity and innovation. Our commitment to excellence has earned us several prestigious awards, such as Best Engineering Team, Best Company for Diversity, Compensation, and Work-Life Balance. At Arista, we take pride in our track record of success and strive to maintain the highest standards of quality and performance in everything we do.
Job Description
Who You’ll Work With
The TSE works in a non-silo environment, supporting all of Arista’s products. He or she will work directly with both the customer and (when needed) the software and hardware development teams. The TSE team also performs all their own recreates in a dedicated lab environment. Giving customers direct access to a high-level engineer streamlines the support process and raises customer satisfaction.
What You’ll Do
- Respond to customer product inquiries via telephone or in written, internet-based email.
- Resolve customer concerns raised during installation, operation, maintenance or product application or compatibility matters.
- Interpersonal skills and product knowledge and expertise are critical to responding to daily customer-centric activities.
- Troubleshoot problems with hardware equipment and software applications and recommends corrective action.
- Document customer communication and recurring technical issues to support product quality programs and product development.
Qualifications
The ideal candidate possesses the ability to troubleshoot complex and dynamic customer environments while balancing the communications needs of each case. A strong analytical mind is required, as is the ability to triage. As we are continually releasing new features and products, a high aptitude for both learning and teaching are required. Our engineers work closely with other members of Customer Engineering as well as both Software and Hardware development—both in diagnosing problems as well as communicating them in multiple technical contexts. Thus, excellent written and verbal communication skills are a must, as is a collaborative approach.
- Prior experience working in a Support/Technical Assistance Center (TAC) team (3+ years desired)
- Linux troubleshooting skills such as log reading and performance testing highly desired.
- Hands-on Experience in TCP/IP stack, QoS, L4-L7 proxy devices, HTTP, VoIP or applications like WAN optimization devices, server load balancers and/or caching devices preferred.
- Expertise in understanding different network topologies and configurations.
- Expertise in dynamic routing protocols such as BGP & OSPF.
- Debug / troubleshoot the customer’s environment, collect additional information about the problem and resolve network performance issues.
- Quickly assess and understand customers issues and business impact.
- Ability to analyze network traffic and analysis of packet captures.
- Ability to reproduce customer reported issues in the lab environment, work with development and QA to verify and fixes before they are rolled out to our customers.
- Experience with JSON, API, and MySQL are desirable.
- CCNP or equivalent certification will be an added advantage.
- SDWAN certifications will be an added advantage.
Education
Minimum education is a MS in a technical field (CS/EE/ITP preferred). Industry certifications preferred. Prior TAC experience preferred.
Compensation Information
The new hire base pay for this role has a pay range of $71,000 to $137,000. Arista offers different pay ranges based on work location, so that we can offer consistent and competitive pay appropriate to the market. The actual base pay offered will be based on a wide range of factors, including skills, qualifications, relevant experience, and work location. The pay range provided reflects base pay only and in addition certain roles may also be eligible for discretionary Arista bonuses and equity. Employees in Sales roles are eligible to participate in Arista’s Sales Incentive Plan, which pays commissions calculated as a percentage of eligible sales. US-based employees are also entitled to benefits including medical, dental, vision, wellbeing, tax savings and income protection. The recruiting team can share more details during the hiring process specific to the role and location.
Arista Networks is an equal opportunity employer. Arista makes all hiring and employment-related decisions in a non-discriminatory manner without regard to race, color, religion, sex, sexual orientation, gender identity, national origin or any other factor determined to be unlawful under applicable federal, state, or law law. All your information will be kept confidential according to EEO guidelines.
Company Description
Arista Networks is an industry leader in data-driven, client-to-cloud networking for large data center, campus and routing environments. What sets us apart is our relentless pursuit of innovation. We leverage the latest advancements in cloud computing, artificial intelligence, and software-defined networking to provide our clients with a competitive edge in an increasingly interconnected world. Our solutions are designed to not only meet the current demands of the digital landscape but to also anticipate and adapt to future challenges. At Arista we value the diversity of thought and perspectives that each employee brings to the table. We believe that fostering an inclusive environment, where individuals from various backgrounds and experiences feel welcome, is essential for driving creativity and innovation. Our commitment to excellence has earned us several prestigious awards, such as Best Engineering Team, Best Company for Diversity, Compensation, and Work-Life Balance. At Arista, we take pride in our track record of success and strive to maintain the highest standards of quality and performance in everything we do.
Job Description
Who You’ll Work With
The TSE works in a non-silo environment, supporting all of Arista’s products. He or she will work directly with both the customer and (when needed) the software and hardware development teams. The TSE team also performs all their own recreates in a dedicated lab environment. Giving customers direct access to a high-level engineer streamlines the support process and raises customer satisfaction.
What You’ll Do
- Respond to customer product inquiries via telephone or in written, internet-based email.
- Resolve customer concerns raised during installation, operation, maintenance or product application or compatibility matters.
- Interpersonal skills and product knowledge and expertise are critical to responding to daily customer-centric activities.
- Troubleshoot problems with hardware equipment and software applications and recommends corrective action.
- Document customer communication and recurring technical issues to support product quality programs and product development.
Qualifications
The ideal candidate possesses the ability to troubleshoot complex and dynamic customer environments while balancing the communications needs of each case. A strong analytical mind is required, as is the ability to triage. As we are continually releasing new features and products, a high aptitude for both learning and teaching are required. Our engineers work closely with other members of Customer Engineering as well as both Software and Hardware development—both in diagnosing problems as well as communicating them in multiple technical contexts. Thus, excellent written and verbal communication skills are a must, as is a collaborative approach.
- Prior experience working in a Support/Technical Assistance Center (TAC) team (3+ years desired)
- Linux troubleshooting skills such as log reading and performance testing highly desired.
- Hands-on Experience in TCP/IP stack, QoS, L4-L7 proxy devices, HTTP, VoIP or applications like WAN optimization devices, server load balancers and/or caching devices preferred.
- Expertise in understanding different network topologies and configurations.
- Expertise in dynamic routing protocols such as BGP & OSPF.
- Debug / troubleshoot the customer’s environment, collect additional information about the problem and resolve network performance issues.
- Quickly assess and understand customers issues and business impact.
- Ability to analyze network traffic and analysis of packet captures.
- Ability to reproduce customer reported issues in the lab environment, work with development and QA to verify and fixes before they are rolled out to our customers.
- Experience with JSON, API, and MySQL are desirable.
- CCNP or equivalent certification will be an added advantage.
- SDWAN certifications will be an added advantage.
Education
Minimum education is a MS in a technical field (CS/EE/ITP preferred). Industry certifications preferred. Prior TAC experience preferred.
Compensation Information
The new hire base pay for this role has a pay range of $71,000 to $137,000. Arista offers different pay ranges based on work location, so that we can offer consistent and competitive pay appropriate to the market. The actual base pay offered will be based on a wide range of factors, including skills, qualifications, relevant experience, and work location. The pay range provided reflects base pay only and in addition certain roles may also be eligible for discretionary Arista bonuses and equity. Employees in Sales roles are eligible to participate in Arista’s Sales Incentive Plan, which pays commissions calculated as a percentage of eligible sales. US-based employees are also entitled to benefits including medical, dental, vision, wellbeing, tax savings and income protection. The recruiting team can share more details during the hiring process specific to the role and location.
Arista Networks is an equal opportunity employer. Arista makes all hiring and employment-related decisions in a non-discriminatory manner without regard to race, color, religion, sex, sexual orientation, gender identity, national origin or any other factor determined to be unlawful under applicable federal, state, or law law. All your information will be kept confidential according to EEO guidelines.
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Get Access To All JobsTips for Finding Green Card Sponsorship as a Technical Solutions Engineer
Document your degree and field alignment
PERM requires your degree to match the job's stated educational requirements. A computer science, engineering, or information systems degree maps cleanly to Technical Solutions Engineer roles. If your degree title differs, gather transcripts showing relevant coursework before applications start.
Target companies with PERM filing history
Not every tech employer files PERM regularly. Search DOL's OFLC disclosure data for employers who have sponsored Technical Solutions Engineer or related titles previously. Companies already familiar with the process move faster and make fewer filing errors that delay your case.
Search green card sponsoring roles on Migrate Mate
Migrate Mate filters Technical Solutions Engineer jobs specifically by green card sponsorship eligibility, saving you from applying to roles where sponsorship was never on the table. Start your search there before reaching out to any employer.
Clarify EB-2 versus EB-3 with your hiring manager
EB-2 applies if the role requires an advanced degree or you hold one and the employer agrees to that classification. EB-3 covers bachelor's-level professionals. The distinction affects your priority date queue, so confirm which category the employer intends to file under before accepting an offer.
Request the prevailing wage determination early
DOL sets the prevailing wage for your exact role, location, and skill level through PERM. Use the OFLC Wage Search to check what wage level your role falls under. If your offered salary is below the certified prevailing wage, USCIS can deny the I-140 petition outright.
Understand the recruitment process your employer must complete
Before filing PERM, employers must run a formal recruitment campaign and document that no qualified U.S. workers applied. Technical Solutions Engineer roles with specialized platform or integration requirements can make this step smoother, since the job duties themselves narrow the qualified applicant pool.
Green Card Technical Solutions Engineer: Frequently Asked Questions
Does a Technical Solutions Engineer role typically qualify for EB-2 or EB-3 sponsorship?
Most Technical Solutions Engineer positions qualify for EB-3 as skilled professional roles requiring a bachelor's degree. EB-2 applies when the employer defines the role as requiring an advanced degree, or when you hold a master's or higher and the employer agrees to that classification. The distinction matters because your priority date queue differs by category and by your birth country.
How does green card sponsorship differ from H-1B sponsorship for this role?
H-1B visa is a temporary nonimmigrant status capped at 85,000 new approvals per year, with a lottery for most applicants. Green card sponsorship through PERM, I-140, and adjustment of status leads to permanent residency with no annual cap at the EB-3 category level for most countries. The tradeoff is timeline: PERM alone can take six months to a year before the I-140 is even filed, but the result is permanent status rather than a renewable temporary visa.
What makes a Technical Solutions Engineer role strong for PERM approval?
Roles that specify platform-specific skills, integration experience, or proprietary technical knowledge help employers demonstrate that the position requires a specialized worker. Generic postings listing only broad software skills can attract more U.S. applicants during PERM recruitment, complicating the audit trail DOL requires. The more precisely the job description ties to your specific technical background, the cleaner the PERM record becomes.
How do I find Technical Solutions Engineer jobs where the employer is already willing to sponsor a green card?
Migrate Mate lets you filter Technical Solutions Engineer roles specifically by green card sponsorship eligibility, so you're only seeing positions where employers have indicated willingness to go through the PERM process. This avoids spending time on applications where sponsorship was never an option, and puts you in front of employers already familiar with the I-140 filing requirements.
Can I switch employers after my PERM is filed but before I get my green card?
Yes, but the rules depend on where you are in the process. If your I-140 has been approved for 180 days or more and your I-485 adjustment of status is pending, portability rules allow you to change to a same or similar occupational role without restarting the process. Technical Solutions Engineer roles generally map to similar SOC codes, which can support a portability argument, but your new employer must still be willing to continue sponsorship.