Green Card Customer Insights Analyst Jobs
Customer Insights Analyst roles qualify for EB-2 and EB-3 green card sponsorship through the PERM labor certification process, which permanently ties your residency to a U.S. employer rather than a temporary visa. Employers in market research, retail analytics, and tech routinely sponsor data-fluent candidates who can demonstrate a direct nexus between their degree and the role.
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Get Access To All JobsINTRODUCTION
Cleaver Brooks is looking for a Customer Insights Analyst to join our team in Thomasville, GA. The Customer Insights Analyst is responsible for collecting and correlating data from Power Up, IFS, CRM and other sources as required to create analytics that provide insight into team performance, product and production KPI’s, and customer experience. Use warranty data to create reports and analytics to identify warranty and quality risk. Prepare reports and Power Point presentations to review collected data with the Customer Care and Executive teams and assist in root cause evaluation. Clarifies incorrect and/or missing information as needed.
Job Location: Thomasville, GA
Essential functions:
- Collect data from various sources, including databases, spreadsheets, and CRM database.
- Publish weekly and monthly dashboards.
- Process and cleans data by handling missing values, correcting errors, and removing inconsistencies to ensure accuracy.
- Apply statistical tools, techniques, and programming languages to analyze datasets and uncover insights, patterns, and trends.
- Develop charts, graphs, and dashboards using various software tools to communicate findings clearly.
- Prepares and presents reports to Customer Care Management Teams, to be used to solve business problems and improve outcomes.
Key Skills:
- Analytical & Problem-Solving: Strong ability to understand data, identify issues, and formulate solutions.
- Technical Skills: Proficiency in tools and languages such as SQL, Excel, Tableau, AI, and Power BI.
- Data Visualization: Skill in creating clear and compelling visuals to present data insights.
- Understand statistical methods to interpret data effectively.
- Ability to translate complex data into understandable information for Customer Care and executive management team.
- Assist in Identifying areas of opportunity for efficiency and performance optimization.
- Enhancing Customer Experience by polling the customer base and using data to identify customer pinch points and improve customer satisfaction.
- Providing data-driven insights to the quality department for product improvement and assist the Customer Care Department in strategic planning.
Other Duties:
Internal Contacts: Extensive contact with internal sales staff, customers, and vendors.
External Contacts: Extensive contact with external sales staff, customers, and vendors.
BASIC QUALIFICATIONS
Education:
- BS degree in business, statistics, or related analytics field, Green Belt certification a plus.
Experience:
- Minimum of 1 year in customer service, quality, or related field, must have exceptional skills using excel or similar analytic software.
Physical Skill & Effort: Work requires regular speed and accuracy operating office equipment. Exceptional communication skills both verbal and written. Work requires a minimum active physical exertion.
Working Conditions and Hazards: Normal plant, shop, field, or office conditions. From time to time, slightly disagreeable features. Negligible/little or no exposure.
Benefits of Being a Cleaver-Brooks Employee:
- Competitive salary
- Comprehensive benefits, including medical, dental, vision, maternity support program, discounted virtual physician visits, voluntary medical benefits (Critical Illness, Hospital Care, and Accidental Injury), FSA, HSA, life insurance, short term and long-term disability
- Cash matching 401(k) plan
- Employee assistance program (EAP)
- Pet insurance
- Employee discount program
- Tuition assistance
- Paid time off and 11 paid holidays
Who is Cleaver-Brooks:
Cleaver-Brooks is the market leader in providing fully integrated boiler and burner systems. We lead the boiler/burner industry due to our unmatched distribution network’s ability to deliver the knowledge, service, training, and support that are essential to long-term performance. Our customers will tell you that we are the only equipment provider that manufactures boilers, burners, controls, and a full array of ancillary and aftermarket products. They will also mention that our unique single-source capability means that we can deliver fully integrated boiler room solutions that reduce overall costs and optimize space. It is our focus on products that deliver the most efficient, reliable, safe, and environmentally sustainable solutions that differentiate us in the marketplace. Cleaver-Brooks continues a 90+ year legacy of providing the customers we serve with extraordinary products designed to deliver unsurpassed performance through the power of commitment.
This description indicates the general nature of the tasks and responsibilities required of positions given this classification. It is not intended as a complete list of specific duties and responsibilities. Nor is it intended to limit or modify the right of management to assign, direct, and control the specific duties of individuals performing this function. The Company reserves the right to change, modify, amend, add to or delete from any section of this document as it deems, in its judgement, to be proper.
By applying for this job and providing your mobile number, you consent to receive an initial text message from a Cleaver Brooks Talent Team member. You will have the option to opt out upon receiving the message. Messages may include updates on your application, scheduling initial screenings or interviews, and similar communications. Standard message and data rates may apply, and message frequency may vary.
Equal Opportunity Employer
This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.
INTRODUCTION
Cleaver Brooks is looking for a Customer Insights Analyst to join our team in Thomasville, GA. The Customer Insights Analyst is responsible for collecting and correlating data from Power Up, IFS, CRM and other sources as required to create analytics that provide insight into team performance, product and production KPI’s, and customer experience. Use warranty data to create reports and analytics to identify warranty and quality risk. Prepare reports and Power Point presentations to review collected data with the Customer Care and Executive teams and assist in root cause evaluation. Clarifies incorrect and/or missing information as needed.
Job Location: Thomasville, GA
Essential functions:
- Collect data from various sources, including databases, spreadsheets, and CRM database.
- Publish weekly and monthly dashboards.
- Process and cleans data by handling missing values, correcting errors, and removing inconsistencies to ensure accuracy.
- Apply statistical tools, techniques, and programming languages to analyze datasets and uncover insights, patterns, and trends.
- Develop charts, graphs, and dashboards using various software tools to communicate findings clearly.
- Prepares and presents reports to Customer Care Management Teams, to be used to solve business problems and improve outcomes.
Key Skills:
- Analytical & Problem-Solving: Strong ability to understand data, identify issues, and formulate solutions.
- Technical Skills: Proficiency in tools and languages such as SQL, Excel, Tableau, AI, and Power BI.
- Data Visualization: Skill in creating clear and compelling visuals to present data insights.
- Understand statistical methods to interpret data effectively.
- Ability to translate complex data into understandable information for Customer Care and executive management team.
- Assist in Identifying areas of opportunity for efficiency and performance optimization.
- Enhancing Customer Experience by polling the customer base and using data to identify customer pinch points and improve customer satisfaction.
- Providing data-driven insights to the quality department for product improvement and assist the Customer Care Department in strategic planning.
Other Duties:
Internal Contacts: Extensive contact with internal sales staff, customers, and vendors.
External Contacts: Extensive contact with external sales staff, customers, and vendors.
BASIC QUALIFICATIONS
Education:
- BS degree in business, statistics, or related analytics field, Green Belt certification a plus.
Experience:
- Minimum of 1 year in customer service, quality, or related field, must have exceptional skills using excel or similar analytic software.
Physical Skill & Effort: Work requires regular speed and accuracy operating office equipment. Exceptional communication skills both verbal and written. Work requires a minimum active physical exertion.
Working Conditions and Hazards: Normal plant, shop, field, or office conditions. From time to time, slightly disagreeable features. Negligible/little or no exposure.
Benefits of Being a Cleaver-Brooks Employee:
- Competitive salary
- Comprehensive benefits, including medical, dental, vision, maternity support program, discounted virtual physician visits, voluntary medical benefits (Critical Illness, Hospital Care, and Accidental Injury), FSA, HSA, life insurance, short term and long-term disability
- Cash matching 401(k) plan
- Employee assistance program (EAP)
- Pet insurance
- Employee discount program
- Tuition assistance
- Paid time off and 11 paid holidays
Who is Cleaver-Brooks:
Cleaver-Brooks is the market leader in providing fully integrated boiler and burner systems. We lead the boiler/burner industry due to our unmatched distribution network’s ability to deliver the knowledge, service, training, and support that are essential to long-term performance. Our customers will tell you that we are the only equipment provider that manufactures boilers, burners, controls, and a full array of ancillary and aftermarket products. They will also mention that our unique single-source capability means that we can deliver fully integrated boiler room solutions that reduce overall costs and optimize space. It is our focus on products that deliver the most efficient, reliable, safe, and environmentally sustainable solutions that differentiate us in the marketplace. Cleaver-Brooks continues a 90+ year legacy of providing the customers we serve with extraordinary products designed to deliver unsurpassed performance through the power of commitment.
This description indicates the general nature of the tasks and responsibilities required of positions given this classification. It is not intended as a complete list of specific duties and responsibilities. Nor is it intended to limit or modify the right of management to assign, direct, and control the specific duties of individuals performing this function. The Company reserves the right to change, modify, amend, add to or delete from any section of this document as it deems, in its judgement, to be proper.
By applying for this job and providing your mobile number, you consent to receive an initial text message from a Cleaver Brooks Talent Team member. You will have the option to opt out upon receiving the message. Messages may include updates on your application, scheduling initial screenings or interviews, and similar communications. Standard message and data rates may apply, and message frequency may vary.
Equal Opportunity Employer
This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.
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Get Access To All JobsTips for Finding Green Card Sponsorship as a Customer Insights Analyst
Align your degree field to job requirements
PERM requires a direct connection between your academic background and the role's stated requirements. A degree in statistics, marketing research, or data science maps cleanly; a general business degree may need supporting coursework documentation to survive DOL audit.
Target employers with PERM filing history
Companies that have filed PERM applications for data analytics roles before understand the timeline and cost. Use the OFLC Wage Search to identify employers who have submitted prevailing wage requests for Customer Insights or Market Research Analyst positions in your target city.
Search green card sponsoring roles on Migrate Mate
Migrate Mate filters job listings by employers actively sponsoring EB-2 and EB-3 green cards, so you can target Customer Insights Analyst openings where PERM sponsorship is already part of the hiring plan rather than negotiating it from scratch.
Negotiate sponsorship commitment before accepting an offer
Ask the employer to confirm PERM sponsorship in writing before you sign. PERM timelines run 12 to 24 months or longer, so clarifying whether the company sponsors EB-3 or EB-2 and whether they use premium processing for the subsequent I-140 matters for your planning.
Verify your role qualifies under O*NET specialty criteria
USCIS and DOL assess whether the position is a specialty occupation requiring at minimum a bachelor's degree in a specific field. Cross-check your job description against the O*NET profile for Customer Insights or Market Research Analyst to confirm the duties match a degree-required occupation.
Prepare for the PERM recruitment documentation window
Your employer must complete a mandatory recruitment period before filing PERM, typically 30 to 60 days of active advertising. Coordinate with HR so the job description used in recruitment matches your actual duties exactly, since discrepancies can trigger a DOL audit.
Green Card Customer Insights Analyst: Frequently Asked Questions
Does a Customer Insights Analyst role qualify for EB-2 or EB-3 sponsorship?
It can qualify under either category depending on how the employer defines the position. EB-3 covers skilled professionals with a bachelor's degree, which fits most Customer Insights Analyst postings. EB-2 applies when the role requires an advanced degree or the candidate holds one and the employer designates the position accordingly. Your employer's attorney drafts the job requirements, so the category is largely determined at that stage.
How does PERM green card sponsorship differ from H-1B sponsorship for this role?
H-1B visa gives you temporary work authorization for up to six years with no path to permanence on its own. PERM is the first step toward lawful permanent residency: your employer tests the labor market, files an I-140 immigrant petition, and you ultimately adjust status or complete consular processing. There is no annual lottery for EB-3, and for most countries outside India and China there is no significant visa backlog, meaning the timeline is driven by processing speed rather than queue position.
How long does the green card process take for a Customer Insights Analyst?
PERM labor certification alone takes 12 to 24 months at standard processing. After PERM approval, the I-140 petition adds several months, and adjustment of status or consular processing adds more time. For nationals of most countries, the entire process from PERM filing to green card approval can take two to four years. Indian and Chinese nationals face longer waits due to per-country annual limits on immigrant visas.
Where can I find Customer Insights Analyst jobs that already include green card sponsorship?
Most general job boards don't filter by sponsorship type, which makes it hard to separate H-1B roles from employers willing to sponsor PERM. Migrate Mate specifically surfaces jobs where employers are sponsoring EB-2 and EB-3 green cards, so you can search Customer Insights Analyst openings and see which companies have active green card sponsorship rather than discovering the answer only after applying.
Can my employer sponsor me for a green card while I'm on OPT or H-1B?
Yes. Employers can begin PERM while you hold OPT, STEM OPT, or H-1B status. Starting PERM early matters because your I-140 approval date becomes your priority date, which determines your place in the visa queue. If you're on H-1B and your I-140 is approved, you may also qualify for H-1B extensions beyond the standard six-year cap under AC21 portability rules while your green card application remains pending.