Green Card Technical Success Manager Jobs
Technical Success Manager roles sit at the intersection of deep product knowledge and client outcomes, making them strong fits for EB-2 and EB-3 green card sponsorship under PERM. Employers in SaaS, cloud infrastructure, and enterprise software regularly sponsor this title. Sponsorship typically follows the PERM labor certification pathway, meaning your employer files on your behalf rather than you self-petitioning.
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Get Access To All JobsAbout Lvt
LVT is redefining how businesses operate in the physical world, moving beyond traditional security solutions to deliver AI-driven, actionable intelligence that makes sites smarter, safer, and more secure. Since pioneering our first mobile, solar-powered units, our commitment to scrappy, hands-on innovation has made us an established leader and one of the fastest-growing companies in intelligent site technology. We are building the next generation of solutions—from our physical units in the field to a powerful Agentic AI platform—that allows our customers to gain unprecedented visibility and control over safety, compliance, and operations. This is your chance to join a cutting-edge team that isn't just watching the world change, but actively building the technology that is changing it. We’re a team that’s focused on growth and innovation, and we’re proud that our crew, products, and leadership are being recognized for it.
A Top-Tier Growth Company: Named one of the Financial Times’ Fastest Growing Companies 2025 and #10 on the Inc. 5000 Rocky Mountain Regional list for 2025.
Innovative Leadership: Our CEO, Ryan Porter, was named an EY Entrepreneur of the Year 2025, and our CTO, Steve Lindsey, was inducted into the Silicon Slopes CTO Hall of Fame in 2024.
* Product & Software Excellence: We were named one of The Software Report’s Top 100 Software Companies of 2023 and are a winner of the Security Today Govies Award for 2025.
About This Role
LVT is looking for a Technical Success Manager to champion our customers' technical onboarding and drive successful product trials. Acting as a crucial technical resource, you will partner directly with prospective enterprise clients to configure, optimize, and validate LVT solutions against their specific operational needs. You are an individual contributor who thrives at the intersection of client relationship management and hands-on system configuration, turning complex hardware and cloud settings into clear, successful customer outcomes. This role is based fully in-office out of our Headquarters in American Fork, Utah.
Role Responsibilities
- Trial Configuration & Deployment: Own the end-to-end technical configuration and remote setup of new LVT products for proof-of-concept and trial customers, including adjusting IP camera analytics, firmware, and core software settings.
- Solution Optimization: Analyze and fine-tune system configurations to produce tailored, precise security and operational outcomes unique to each customer's site constraints.
- Value Demonstration & Reporting: Synthesize data into weekly customer reports that clearly articulate system "wins," captured incidents, and ROI to technical and non-technical stakeholders.
- Proactive System Monitoring: Monitor centralized dashboards regularly to identify, diagnose, and resolve hardware or configuration anomalies before they impact the trial experience.
- Technical Consultation: Act as a trusted technical advisor, conducting recurring syncs with clients to ensure LVT's Agentic AI platform and physical units continually meet their operational goals.
- Tier 1 & 2 Troubleshooting: Rapidly diagnose incoming customer requests, troubleshooting basic hardware, software networking, and system-level bugs during critical evaluation periods.
- Data Utilization & Analytics: Leverage internal data streams to create clear, actionable analyses that improve the visibility, usability, and speed of customer problem-solving.
- Cross-Functional Collaboration: Partner closely with Sales, Product, and Field Engineering teams to translate trial feedback into long-term customer experience and product enhancements.
OUR IDEAL CANDIDATE
- Technical Onboarding Expert: Proven track record in a highly technical customer-facing engineering, implementation, or technical account management role.
- Experienced Operator: Brings 5 or more years of hands-on technical support, system configuration, or technical project management experience.
- Camera Analytics Exposure: Experience configuring IP camera systems, edge video analytics, or VMS platforms is highly preferred.
- Elite Communicator: Exceptional capability to translate intricate technical configurations, network settings, and AI capabilities into plain, value-driven language for business executives.
- Natural Troubleshooter: Strong critical thinking and analytical skills, with a methodical approach to diagnosing multi-layered hardware, software, and configuration issues.
- Detail and Quality-Obsessed: Laser-focused on QA and performance metrics, ensuring every client deployment matches LVT's high excellence benchmarks.
- High Emotional Intelligence: A collaborative team player who balances high technical aptitude with the empathy, patience, and relationship-building skills required for customer-facing success.
Benefits
We believe you do your best work when your whole life is supported. We invest in our crew’s health, families, and financial futures with a benefits package designed to support you inside and outside the office. Full-time benefits include, but not limited to: Comprehensive health, dental and vision coverage, retirement benefits (401k match up to 4%), and flexible PTO.
LVT IS PROUD TO BE AN EQUAL OPPORTUNITY EMPLOYER.
All applicants will be considered for employment without attention to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran or disability status. All candidates must pass a drug screening and background check upon employment. Some roles may also require passing a federal background check and fingerprinting. Must be authorized to work in the U.S. If reasonable accommodation is needed to participate in the job application or interview process, and/or to perform essential job functions, please reach out to your recruiter.
About Lvt
LVT is redefining how businesses operate in the physical world, moving beyond traditional security solutions to deliver AI-driven, actionable intelligence that makes sites smarter, safer, and more secure. Since pioneering our first mobile, solar-powered units, our commitment to scrappy, hands-on innovation has made us an established leader and one of the fastest-growing companies in intelligent site technology. We are building the next generation of solutions—from our physical units in the field to a powerful Agentic AI platform—that allows our customers to gain unprecedented visibility and control over safety, compliance, and operations. This is your chance to join a cutting-edge team that isn't just watching the world change, but actively building the technology that is changing it. We’re a team that’s focused on growth and innovation, and we’re proud that our crew, products, and leadership are being recognized for it.
A Top-Tier Growth Company: Named one of the Financial Times’ Fastest Growing Companies 2025 and #10 on the Inc. 5000 Rocky Mountain Regional list for 2025.
Innovative Leadership: Our CEO, Ryan Porter, was named an EY Entrepreneur of the Year 2025, and our CTO, Steve Lindsey, was inducted into the Silicon Slopes CTO Hall of Fame in 2024.
* Product & Software Excellence: We were named one of The Software Report’s Top 100 Software Companies of 2023 and are a winner of the Security Today Govies Award for 2025.
About This Role
LVT is looking for a Technical Success Manager to champion our customers' technical onboarding and drive successful product trials. Acting as a crucial technical resource, you will partner directly with prospective enterprise clients to configure, optimize, and validate LVT solutions against their specific operational needs. You are an individual contributor who thrives at the intersection of client relationship management and hands-on system configuration, turning complex hardware and cloud settings into clear, successful customer outcomes. This role is based fully in-office out of our Headquarters in American Fork, Utah.
Role Responsibilities
- Trial Configuration & Deployment: Own the end-to-end technical configuration and remote setup of new LVT products for proof-of-concept and trial customers, including adjusting IP camera analytics, firmware, and core software settings.
- Solution Optimization: Analyze and fine-tune system configurations to produce tailored, precise security and operational outcomes unique to each customer's site constraints.
- Value Demonstration & Reporting: Synthesize data into weekly customer reports that clearly articulate system "wins," captured incidents, and ROI to technical and non-technical stakeholders.
- Proactive System Monitoring: Monitor centralized dashboards regularly to identify, diagnose, and resolve hardware or configuration anomalies before they impact the trial experience.
- Technical Consultation: Act as a trusted technical advisor, conducting recurring syncs with clients to ensure LVT's Agentic AI platform and physical units continually meet their operational goals.
- Tier 1 & 2 Troubleshooting: Rapidly diagnose incoming customer requests, troubleshooting basic hardware, software networking, and system-level bugs during critical evaluation periods.
- Data Utilization & Analytics: Leverage internal data streams to create clear, actionable analyses that improve the visibility, usability, and speed of customer problem-solving.
- Cross-Functional Collaboration: Partner closely with Sales, Product, and Field Engineering teams to translate trial feedback into long-term customer experience and product enhancements.
OUR IDEAL CANDIDATE
- Technical Onboarding Expert: Proven track record in a highly technical customer-facing engineering, implementation, or technical account management role.
- Experienced Operator: Brings 5 or more years of hands-on technical support, system configuration, or technical project management experience.
- Camera Analytics Exposure: Experience configuring IP camera systems, edge video analytics, or VMS platforms is highly preferred.
- Elite Communicator: Exceptional capability to translate intricate technical configurations, network settings, and AI capabilities into plain, value-driven language for business executives.
- Natural Troubleshooter: Strong critical thinking and analytical skills, with a methodical approach to diagnosing multi-layered hardware, software, and configuration issues.
- Detail and Quality-Obsessed: Laser-focused on QA and performance metrics, ensuring every client deployment matches LVT's high excellence benchmarks.
- High Emotional Intelligence: A collaborative team player who balances high technical aptitude with the empathy, patience, and relationship-building skills required for customer-facing success.
Benefits
We believe you do your best work when your whole life is supported. We invest in our crew’s health, families, and financial futures with a benefits package designed to support you inside and outside the office. Full-time benefits include, but not limited to: Comprehensive health, dental and vision coverage, retirement benefits (401k match up to 4%), and flexible PTO.
LVT IS PROUD TO BE AN EQUAL OPPORTUNITY EMPLOYER.
All applicants will be considered for employment without attention to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran or disability status. All candidates must pass a drug screening and background check upon employment. Some roles may also require passing a federal background check and fingerprinting. Must be authorized to work in the U.S. If reasonable accommodation is needed to participate in the job application or interview process, and/or to perform essential job functions, please reach out to your recruiter.
See all 390+ Green Card Technical Success Manager Jobs
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Get Access To All JobsTips for Finding Green Card Sponsorship as a Technical Success Manager
Match your credentials to the right EB tier
A master's degree in computer science, information systems, or a related field positions you for EB-2. A bachelor's plus five or more years in technical account management or implementation engineering typically qualifies for EB-3 skilled worker classification.
Document client-outcome metrics before applying
PERM requires your employer to define the role's minimum requirements. Quantified evidence of your impact, such as retention rates, onboarding timelines, or escalation resolution data, strengthens the job description and reduces the risk of a DOL audit.
Target SaaS companies with established PERM infrastructure
Firms that repeatedly file PERM applications already have immigration counsel, approved wage structures, and internal HR workflows. Search for employers who have sponsored this exact title before, not just companies that are open to sponsorship in principle.
Use Migrate Mate to filter green card sponsoring employers
Migrate Mate surfaces employers who have active EB-2 and EB-3 filing histories for Technical Success Manager and adjacent titles, so you spend time applying to companies with real PERM track records rather than guessing from generic job postings.
Verify the prevailing wage before negotiating your offer
Your employer's PERM filing must certify that your offered salary meets the DOL prevailing wage for your location and job zone. Check the OFLC Wage Search for the Technical Success Manager SOC code before accepting an offer to avoid a wage-based denial.
Clarify the green card timeline with your employer early
PERM labor certification, I-140 approval, and adjustment of status or consular processing can span two to four years for most countries. Confirm your employer understands this timeline and has designated immigration counsel before signing, since gaps in sponsorship midway can reset the clock.
Green Card Technical Success Manager: Frequently Asked Questions
Do Technical Success Manager roles typically qualify for EB-2 or EB-3 green card sponsorship?
Both categories apply, depending on your specific qualifications. EB-2 covers candidates with an advanced degree or strong credentials who meet the role's specialized requirements. EB-3 covers professionals with a bachelor's degree and skilled workers with substantial relevant experience. Employers in enterprise software and SaaS routinely sponsor this title under either category through the PERM labor certification process.
How does green card sponsorship differ from H-1B for a Technical Success Manager?
H-1B visa is a temporary nonimmigrant status, subject to an annual lottery and capped at 85,000 slots, that authorizes work for up to six years. EB-2 and EB-3 green card sponsorship through PERM leads to permanent residency with no cap lottery. The tradeoff is time: PERM requires a formal DOL recruitment process and takes significantly longer from start to finish, but the outcome is lawful permanent residency rather than a renewable temporary status.
What does the PERM labor certification process look like for this role?
Your employer must conduct a DOL-supervised recruitment campaign to demonstrate no qualified U.S. workers are available for the position. This includes job postings, interviews, and a written report documenting the process. Once DOL certifies the PERM application, your employer files an I-140 immigrant petition with USCIS. After I-140 approval, you file for adjustment of status or go through consular processing to receive your green card.
Where can I find employers who actively sponsor Technical Success Manager green cards?
Migrate Mate filters job listings specifically by employers with documented EB-2 and EB-3 filing history, so you can target companies that have already sponsored this role rather than reaching out to employers who may be unfamiliar with PERM. Focusing on companies with a proven immigration infrastructure significantly reduces the risk of a sponsorship commitment falling apart mid-process.
Can I switch employers during the green card process without losing my place?
Once your I-140 is approved and your priority date has been pending for 180 days or more, portability rules under AC21 allow you to change employers without restarting the process, provided the new role is in the same or similar occupational classification. Before that threshold, leaving your sponsoring employer generally means beginning PERM again with a new employer, which resets your priority date.