Growth Jobs in Nashville, TN

The Idea

Healthcare RCM doesn’t need another vendor - It needs alignment.

At ContactPoint360, our model is simple: ContactPoint360 is building a next-generation Healthcare RCM growth platform designed around one principle: We only win when our clients collect more.

We do not sell fixed FTE.

We do not sell time or seats.

Our model is 100% outcome-based, with a percentage of realized collections that creates true risk alignment with our clients.

We are hiring a Principal-level Head of Growth to own new-logo acquisition and revenue growth across both Provider and Payer markets .

This role is growth only . Nothing else.

The Mandate

This role is 100% focused on growth .

• Own net-new Healthcare RCM revenue

• Win new enterprise logos

• Build a repeatable growth engine

❌ No renewals

❌ No account management

❌ No farming

What You Own

1. Net-New Logo Growth

• Own all net-new Healthcare RCM bookings

• Close $1M–$10M+ multi-year enterprise contracts

• Build and convert a high-quality enterprise pipeline

• Deliver consistent, quarter-over-quarter growth

2. Outcome-Based Sales Leadership

• Sell CP360’s performance-based RCM model :

• % of realized collections only

• No fixed billing

• No upside without measurable outcomes

• Position CP360 as:

• A growth partner , not a vendor

• A risk-aligned operator , not a traditional BPO

• Lead with ROI, cash acceleration, and revenue integrity

3. Dual-Market Expansion (Provider + Payer)

Provider Market

• Hospitals & health systems

• Large physician groups & MSOs

• PE-backed provider platforms

Use cases:

• AR acceleration

• Denials reduction

• Revenue leakage recovery

• Cost-to-collect optimization

Payer Market

• Medicare Advantage plans

• Medicaid MCOs

• Commercial health plans

Use cases:

• Claims operations & recovery

• Revenue integrity

• Appeals & payment accuracy

• Scalable operations support

4. Enterprise Deal Ownership

• Lead complex, multi-stakeholder sales cycles (90–180+ days)

• Engage CFOs, COOs, VPs Revenue Cycle, and Health Plan Ops leaders

• Structure outcome-based contracts and success metrics

• Personally close lighthouse enterprise accounts

5. Build the Growth Engine

• Define ICPs, qualification standards, and deal economics

• Create a repeatable healthcare GTM playbook

• Hire and mentor future healthcare hunters

• Partner with Delivery to ensure scalability and margin discipline

Who We’re Looking For

Required

• 12+ years selling healthcare services, RCM, or healthcare operations

• Proven track record of enterprise new-logo wins

• Experience selling non-traditional or outcome-based models

• Comfort with long, complex sales cycles

• Credibility with healthcare and PE-backed executive team

Strongly Preferred

• Prior leadership role at:

• RCM services firm

• Healthcare services platform

• Payer operations or revenue integrity company

• Existing executive relationships on both Provider and Payer sides

• History of carrying $10M+ new-logo quotas

Success Metrics (12–18 Months)

• $10M–$25M in net-new healthcare revenue

• 5–8 enterprise logos closed

• At least 2 PE-backed platform wins

• Repeatable sales motion established

• Clear path to healthcare vertical leadership

Compensation & Upside

• Executive base + aggressive new-logo commissions

• Meaningful accelerators for enterprise deals

• Long-term incentive/equity potential

• Direct access to the CEO and Board visibility

Why ContactPoint360

• Global healthcare delivery footprint

• Proven CX and operational excellence

• True outcome alignment with clients

• Founder-led, fast-decision culture

• Opportunity to help define the future of Healthcare RCM

Final Word

This role is for a builder , not a caretaker.

For someone who wants to change how RCM is sold , rather than repeating what already exists.