H-1B Visa Account Coordinator Jobs
Account Coordinator roles qualify for H-1B visa sponsorship when the position requires a bachelor's degree in marketing, communications, business, or a related field. Many agencies and mid-size firms actively file LCAs for this title. Knowing which employers have a consistent H-1B filing history cuts your search time significantly.
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We are immediately hiring for a Account Customer Service Coordinator to join our Walnut, CA team. Apply here today to speak with a Recruiter about the position and perks of joining our Ryder Team.
- Salary: $19.00 - $20.00/hr
- Location: Walnut, CA
- Schedule: Monday - Friday 8am - 430pm
When Fortune 500 businesses and new startups need supply chain solutions, they look to our industry-leading logistics experts. At Ryder, there is more to being a supply chain professional than working on some of the nation’s biggest brands. We make sure you are also getting the diverse experience, advancement opportunities, all from an industry-leading Fortune 500 company.
Here are a few of the many benefits when working with us:
- Medical, Dental, Vision Benefits start at 30 Days
- 401 (K) Savings Plan with a company match
- Discounted employee stock purchase options
- Quality employee discounts that actually save you money on tools, cars, appliances, travel and more
- All major holidays paid and Paid time off within your first year
- Up to 12 weeks paid maternity leave
Summary
The Account Customer Service Coordinator I will build, maintain and strengthen the relationship with the company's key clients and provide the highest level of service possible. The Account Customer Service Coordinator I is expected to take a proactive approach to client service, including but not limited to identifying, working and resolving jeopardy orders, identifying operational challenges and bringing internal departments together to resolve problems.
Essential Functions
- Build and maintain a strong working relationship with assigned client(s). Respond timely to all inquiries from assigned client(s) via email and/or phone
- Prepare, update and develop client jeopardy orders reports. Publish report internally daily and ensure internal departments are reviewing the report and providing solutions for the jeopardy orders
- Act as the subject matter expert for assigned client(s) by knowing and understanding SOP’s and client expectations. Provide support to other departments and field locations in regard to assigned client(s).
- Identify and analyze trends and patterns of RLM operational issues that are causing the jeopardy issues. Provide direction, support and information to internal departments to resolve client issues
- Manage VIP orders or requests from assigned client(s) to ensure orders are delivered according to client expectations
- Lead and/or participate in daily, weekly and/or monthly service calls with assigned client(s). Lead internal conference calls, if necessary, to discuss service metrics and areas of opportunity with assigned client(s)
- Work client specific reports including open order reports, return reports and EMC reports
- Provide direction to Customer Service Representative assisting assigned client(s)
- Implement continuous improvement initiatives to improve service for assigned client(s)
- Participate in daily operational calls and provide updates to field operations about assigned client(s). Participate in meetings and presentations specific to assigned client(s)
Additional Responsibilities
- Performs other duties as assigned.
Skills and Abilities
- Strong verbal and written communication skills
- Demonstrates problem solving skills
- Ability to simultaneously handle multiple priorities
- Demonstrates time management and priority setting skills
- Ability to read and/or listen and understand information and ideas communicated
- Basic math skills beginner required
- Proficient in Microsoft Office products Microsoft Office (Access, Excel, Word, Power Point, and Outlook) advanced required
Qualifications
- H.S. diploma/GED required
- Three (3) years or more in a Customer Service role or equivalent required
- One (1) year or more in related Client Account Specialization preferred
- Basic math skills beginner required
- Proficient in Microsoft Office products Microsoft Office (Access, Excel, Word, Power Point, and Outlook) advanced required
Travel:
DOT Regulated: None
Job Category: Customer Service
Our Culture & Commitment
At Ryder, you’re trusted to make an impact—while enjoying room to grow and having a voice that’s heard. Our culture is built on respect, collaboration, and shared pride in doing great work rooted in innovation and safety.
Your Voice. Your Success. The Future We Build Together.
Compensation Information
The compensation offered to a candidate may be influenced by a variety of factors, including the candidate’s relevant experience; education, including relevant degrees or certifications; work location; market data/ranges; internal equity; internal salary ranges; etc. The position may also be eligible to receive an annual bonus, commission, and/or long-term incentive plan based on the level and/or type. Compensation ranges for the position are below:
Pay Type:
Hourly
Minimum Pay Range:
19.00
Maximum Pay Range:
20.00
Benefits Information:
For all Full-time positions only: Ryder offers comprehensive health and welfare benefits, to include medical, prescription, dental, vision, life insurance and disability insurance options, as well as paid time off for vacation, illness, bereavement, family and parental leave, and a tax-advantaged 401(k) retirement savings plan.
Ryder is proud to be an Equal Opportunity Employer and Drug Free workplace.
All qualified applicants will receive consideration for employment without regard to race, religion, color, national origin, sex, sexual orientation, gender identity, age, status as a protected veteran, among other things, or status as a qualified individual with disability.
Important Note:
Some positions require additional screening that may include employment and education verification; motor vehicle records check and a road test; and/or badging or background requirements of the customer to which you are assigned.
Security Notice for Applicants:
Ryder will only communicate with an applicant directly from a [@ryder.com] email address and will never conduct an interview online through a chat type forum, messaging app (such as WhatsApp or Telegram), or via an online questionnaire. During an interview, Ryder will never ask for any form of payment or banking details and will never solicit personal information outside of the formal submitted application through www.ryder.com/careers.
Should you have any questions regarding the application process or to verify the legitimacy of an interview or Ryder representative, please contact Ryder at careers@ryder.com or 800-793-3754.
Current Employees:
If you are a current employee at Ryder, please click here to log in to Workday to apply using the internal application process.
Job Description
We are immediately hiring for a Account Customer Service Coordinator to join our Walnut, CA team. Apply here today to speak with a Recruiter about the position and perks of joining our Ryder Team.
- Salary: $19.00 - $20.00/hr
- Location: Walnut, CA
- Schedule: Monday - Friday 8am - 430pm
When Fortune 500 businesses and new startups need supply chain solutions, they look to our industry-leading logistics experts. At Ryder, there is more to being a supply chain professional than working on some of the nation’s biggest brands. We make sure you are also getting the diverse experience, advancement opportunities, all from an industry-leading Fortune 500 company.
Here are a few of the many benefits when working with us:
- Medical, Dental, Vision Benefits start at 30 Days
- 401 (K) Savings Plan with a company match
- Discounted employee stock purchase options
- Quality employee discounts that actually save you money on tools, cars, appliances, travel and more
- All major holidays paid and Paid time off within your first year
- Up to 12 weeks paid maternity leave
Summary
The Account Customer Service Coordinator I will build, maintain and strengthen the relationship with the company's key clients and provide the highest level of service possible. The Account Customer Service Coordinator I is expected to take a proactive approach to client service, including but not limited to identifying, working and resolving jeopardy orders, identifying operational challenges and bringing internal departments together to resolve problems.
Essential Functions
- Build and maintain a strong working relationship with assigned client(s). Respond timely to all inquiries from assigned client(s) via email and/or phone
- Prepare, update and develop client jeopardy orders reports. Publish report internally daily and ensure internal departments are reviewing the report and providing solutions for the jeopardy orders
- Act as the subject matter expert for assigned client(s) by knowing and understanding SOP’s and client expectations. Provide support to other departments and field locations in regard to assigned client(s).
- Identify and analyze trends and patterns of RLM operational issues that are causing the jeopardy issues. Provide direction, support and information to internal departments to resolve client issues
- Manage VIP orders or requests from assigned client(s) to ensure orders are delivered according to client expectations
- Lead and/or participate in daily, weekly and/or monthly service calls with assigned client(s). Lead internal conference calls, if necessary, to discuss service metrics and areas of opportunity with assigned client(s)
- Work client specific reports including open order reports, return reports and EMC reports
- Provide direction to Customer Service Representative assisting assigned client(s)
- Implement continuous improvement initiatives to improve service for assigned client(s)
- Participate in daily operational calls and provide updates to field operations about assigned client(s). Participate in meetings and presentations specific to assigned client(s)
Additional Responsibilities
- Performs other duties as assigned.
Skills and Abilities
- Strong verbal and written communication skills
- Demonstrates problem solving skills
- Ability to simultaneously handle multiple priorities
- Demonstrates time management and priority setting skills
- Ability to read and/or listen and understand information and ideas communicated
- Basic math skills beginner required
- Proficient in Microsoft Office products Microsoft Office (Access, Excel, Word, Power Point, and Outlook) advanced required
Qualifications
- H.S. diploma/GED required
- Three (3) years or more in a Customer Service role or equivalent required
- One (1) year or more in related Client Account Specialization preferred
- Basic math skills beginner required
- Proficient in Microsoft Office products Microsoft Office (Access, Excel, Word, Power Point, and Outlook) advanced required
Travel:
DOT Regulated: None
Job Category: Customer Service
Our Culture & Commitment
At Ryder, you’re trusted to make an impact—while enjoying room to grow and having a voice that’s heard. Our culture is built on respect, collaboration, and shared pride in doing great work rooted in innovation and safety.
Your Voice. Your Success. The Future We Build Together.
Compensation Information
The compensation offered to a candidate may be influenced by a variety of factors, including the candidate’s relevant experience; education, including relevant degrees or certifications; work location; market data/ranges; internal equity; internal salary ranges; etc. The position may also be eligible to receive an annual bonus, commission, and/or long-term incentive plan based on the level and/or type. Compensation ranges for the position are below:
Pay Type:
Hourly
Minimum Pay Range:
19.00
Maximum Pay Range:
20.00
Benefits Information:
For all Full-time positions only: Ryder offers comprehensive health and welfare benefits, to include medical, prescription, dental, vision, life insurance and disability insurance options, as well as paid time off for vacation, illness, bereavement, family and parental leave, and a tax-advantaged 401(k) retirement savings plan.
Ryder is proud to be an Equal Opportunity Employer and Drug Free workplace.
All qualified applicants will receive consideration for employment without regard to race, religion, color, national origin, sex, sexual orientation, gender identity, age, status as a protected veteran, among other things, or status as a qualified individual with disability.
Important Note:
Some positions require additional screening that may include employment and education verification; motor vehicle records check and a road test; and/or badging or background requirements of the customer to which you are assigned.
Security Notice for Applicants:
Ryder will only communicate with an applicant directly from a [@ryder.com] email address and will never conduct an interview online through a chat type forum, messaging app (such as WhatsApp or Telegram), or via an online questionnaire. During an interview, Ryder will never ask for any form of payment or banking details and will never solicit personal information outside of the formal submitted application through www.ryder.com/careers.
Should you have any questions regarding the application process or to verify the legitimacy of an interview or Ryder representative, please contact Ryder at careers@ryder.com or 800-793-3754.
Current Employees:
If you are a current employee at Ryder, please click here to log in to Workday to apply using the internal application process.
See all 129+ H-1B Visa Account Coordinator Jobs
Sign up for free to unlock all listings, filter by visa type, and get alerts for new H-1B Visa Account Coordinator Jobs.
Get Access To All JobsTips for Finding H-1B Visa Sponsorship as an Account Coordinator
Verify your degree supports specialty occupation
USCIS requires your bachelor's degree to directly relate to the Account Coordinator role. A degree in communications, marketing, or business administration is the strongest fit. An unrelated degree raises RFE risk, so document the connection clearly before applying.
Search employer LCA filings on Migrate Mate
Filter Account Coordinator roles by employers with verified H-1B LCA filing history on Migrate Mate. This shows you which companies have already certified wages and filed for this job title, not just which ones claim to sponsor.
Target agencies over brand-side marketing teams
PR agencies, media buying firms, and integrated marketing agencies file H-1B petitions for Account Coordinators far more consistently than in-house brand teams. Agency structures normalize visa sponsorship because staff turnover and international hiring are part of their operating model.
Check prevailing wage before negotiating your offer
Use the OFLC Wage Search to look up the Level I or Level II prevailing wage for Account Coordinator in your metro area before salary discussions. Your employer's LCA must certify at least that wage, so walking in informed prevents offer mismatches that stall filing.
Request cap-subject filing before April 1st deadline
H-1B cap registration opens in March for an October 1 start date. Confirm with your employer at the offer stage that they'll register you in time. Delays past the registration window mean waiting a full year for the next lottery cycle.
Review O*NET to strengthen your specialty occupation case
Pull the Account Coordinator occupation profile from O*NET to identify the standard education and skills requirements listed for the role. Including this in your petition documentation helps establish that a bachelor's degree is normally required for the position.
H-1B Visa Account Coordinator: Frequently Asked Questions
Does an Account Coordinator role qualify as a specialty occupation for H-1B purposes?
It can, but it's not automatic. USCIS evaluates whether a bachelor's degree in a specific field is normally required for the role. Account Coordinator positions at agencies or firms that require a degree in communications, marketing, or business administration typically meet the standard. Roles that accept any degree or treat education as optional are more likely to receive an RFE.
Which types of employers are most likely to sponsor H-1B visas for Account Coordinator roles?
PR agencies, digital marketing agencies, media buying firms, and integrated communications companies file H-1B petitions for Account Coordinators with the most regularity. These employers are accustomed to international hires and have internal processes for LCA filings. You can find employers with verified H-1B filing history for this role on Migrate Mate.
How does the prevailing wage requirement affect Account Coordinator job offers?
Before your employer files an LCA with DOL, they must certify they'll pay at least the prevailing wage for the Account Coordinator title in your work location. Use the OFLC Wage Search to check the applicable wage level before you accept an offer. If the salary offered falls below the prevailing wage, the LCA can't be certified and the H-1B petition can't proceed.
Can I switch from OPT to H-1B status while working as an Account Coordinator?
Yes, your employer files an H-1B cap-subject petition on your behalf during the March registration window. If selected in the lottery, your H-1B status begins October 1. If your OPT expires before October 1 and you have a timely filed petition, the cap-gap rule extends your work authorization automatically through September 30.
What should I do if my degree field doesn't exactly match the Account Coordinator job description?
Document the connection between your coursework and the role's core duties in your petition materials. USCIS allows a degree in a closely related field rather than an exact match. A communications or liberal arts degree can qualify if the job duties clearly require that academic background. An immigration attorney can help frame the specialty occupation argument if your degree field is borderline.