H-1B Visa Application Support Manager Jobs
H-1B visa jobs for Application Support Manager roles are well-suited to sponsorship because the position requires a bachelor's degree in computer science, information systems, or a related field. Employers file an LCA and I-129 petition with USCIS, and status is granted for up to three years, extendable to six.
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INTRODUCTION
Manages a team of Epic Analysts supporting assigned Epic applications and operational end users. Serves as a business partner and consultant to operational leaders, leveraging expertise in workflows, application functionality, and system integrations. Leads resolution of complex issues and guides analysts through design, configuration, testing, implementation, optimization, and maintenance of Epic applications and related systems. Ideal candidate will have the following certifications: Epic Cadence, Prelude, and MyChart.
ROLE AND RESPONSIBILITIES
Key Responsibilities
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Planning: Manages team workload, priorities, staffing assignments, and resource needs to meet business objectives. Monitors productivity and performance metrics, identifies training and process improvement opportunities, and recommends operational enhancements. Supports implementation of process and workflow improvements.
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Senior Resource: Serves as the team's subject matter expert, guiding analysts through application design, configuration, testing, implementation, maintenance, and integrations. Resolves the most complex issues and provides advanced technical leadership.
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Business Solutions: Partners with operational leaders and stakeholders to understand business needs and recommend technology solutions. Conducts workflow and systems analysis, identifies root causes of complex issues, evaluates solution options, and oversees project work assigned to the team.
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Builds/Configurations: Guides analysts in application design, configuration, testing, and implementation. Performs advanced configuration and customization to support operational requirements, including complex workflows, security functions, and compliance-related functionality. Leads unit, integrated, and specialty application testing.
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Integrations: Oversees implementation and maintenance of Epic and third-party application integrations. Evaluates integration requirements, collaborates with vendors and IT partners, coordinates testing, and supports upgrades and enhancements to integrated solutions.
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Optimizations/Enhancements: Maintains awareness of Epic best practices and industry trends. Identifies and recommends enhancements, optimization opportunities, and innovative solutions that improve operations and system performance.
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Upgrades: Coordinates team activities related to application upgrades, establishes timelines, assigns release note reviews, communicates milestones, and escalates issues as needed to ensure successful implementation.
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Communications: Maintains open communication with staff, customers, and stakeholders. Facilitates team meetings, provides project updates, communicates complex issues clearly, and presents recommendations or updates to leadership. Serves as a liaison between IT, operational departments, and practice groups.
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Team Leadership: Participates in hiring, promotion, and compensation recommendations. Establishes performance expectations, provides coaching and feedback, develops staff competencies, supports professional development, and manages performance concerns in partnership with leadership and Human Resources.
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User Training: May develop training materials and provide input to online or instructor-led education programs.
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Professional Development: Participates in Epic forums, user groups, conferences, certification training, and internal educational opportunities to maintain expertise and support organizational goals.
MINIMUM QUALIFICATIONS
Education:
Bachelor's Degree or equivalent experience.
Certification/Registration Required:
Epic certification in two core applications applicable to the role/department. Additional Epic specialty certifications as applicable. Epic Cadence, Prelude, and MyChart certifications. Lean Six Sigma Green Belt preferred.
Experience:
5 years of Epic application support experience. Experience managing multiple Epic applications.
STATUS
Full-Time
Regular, Temporary, Per Diem
Regular
STANDARD HOURS PER WEEK
40
PAY RANGE
$132683.20-$212295.20 Annual
OFFICE/SITE LOCATION
Wellesley
JOB POSTING CATEGORY
Information Technology
REMOTE ELIGIBILITY
Part Remote/Hybrid
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Get Access To All JobsTips for Finding H-1B Visa Sponsorship as an Application Support Manager
Map your degree to the role
USCIS evaluates whether your degree field directly relates to Application Support Manager duties. A degree in computer science, information systems, or software engineering aligns cleanly. A business or unrelated degree may require a credential evaluation to establish equivalency before your employer files.
Verify prevailing wage before negotiating
Your employer must certify your salary meets the DOL prevailing wage for your job title and worksite location. Use the OFLC Wage Search to look up the Level I through Level IV wage tiers for your specific metro area before you enter salary discussions.
Find sponsors through Migrate Mate
Target employers with verified H-1B visa LCA filing history for application support and IT operations roles. Migrate Mate shows which companies have actively sponsored this type of position, so you're applying to employers already familiar with the filing process.
Confirm each worksite gets its own LCA
If your Application Support Manager role involves supporting systems across multiple office locations, each worksite requires a separately certified LCA from DOL. Raise this with your employer's HR or immigration counsel before accepting an offer that includes multi-site responsibilities.
Get the O*NET profile before your interview
Pull the O*NET occupation profile for Application Support Manager roles and review the listed knowledge domains and typical degree requirements. Use this to frame your experience in terms that match what USCIS expects to see in a specialty occupation petition.
Understand the cap and your timing window
H-1B is subject to an annual cap, and the selection rules have changed recently. If you're currently on OPT or CPT, factor your authorization end date into your timeline so your employer can file before your status lapses. USCIS processes standard petitions in several months, so early planning matters.
H-1B Visa Application Support Manager: Frequently Asked Questions
Does an Application Support Manager role qualify as a specialty occupation for H-1B?
Yes, Application Support Manager roles typically qualify as a specialty occupation because they require a bachelor's degree or higher in computer science, information systems, or a directly related field. The role involves managing application infrastructure, troubleshooting enterprise systems, and coordinating with development teams, all of which require specialized theoretical knowledge. USCIS evaluates the job duties and the employer's minimum degree requirement as stated in the LCA and I-129.
How do I find employers who actively sponsor H-1B visas for Application Support Manager positions?
Migrate Mate lists employers with verified H-1B LCA filing history, so you can search specifically for companies that have sponsored application support and IT operations roles. This is more reliable than applying broadly and asking about sponsorship during screening calls, since you're targeting employers already set up for the process.
Can my employer file an H-1B petition if I'll be supporting systems at multiple client sites?
Multi-site arrangements require careful handling. DOL requires a certified LCA for each worksite where you'll spend a meaningful portion of your time. If your Application Support Manager role involves rotating between client locations or supporting remote offices, your employer must file separate LCAs for each distinct worksite before you work there. Confirm this with your employer's immigration counsel before signing an offer.
What documents should I prepare before my employer starts the H-1B filing process?
Gather your academic transcripts and degree certificates, particularly if your degree is from outside the U.S., since your employer may need a credential evaluation. Prepare a detailed employment history, your current immigration status documents, and a copy of your resume emphasizing technical duties that align with the specialty occupation standard. USCIS may also request evidence of past work in application support roles if the petition faces scrutiny.
How long does H-1B status last for an Application Support Manager, and can it be extended?
H-1B status is initially granted for up to three years and can be extended to a maximum of six years. Extensions beyond six years are possible only if your employer has filed a PERM labor certification or an immigrant visa petition on your behalf and you meet specific milestones. Plan your career timeline around the six-year cap unless you're actively pursuing a green card pathway with your employer.