H-1B Visa Application Support Specialist Jobs
Application Support Specialist roles qualify for H-1B sponsorship when the position requires a bachelor's degree in computer science, information systems, or a related technical field. Many enterprise software and IT services companies file H-1B petitions for this role, making it a realistic target for international professionals on OPT or seeking a status change.
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CSV and Lab Application Support Specialist
Title: CSV and Lab Application Specialist
Location: Exton, PA
Reports to: Senior Director IT Infrastructure
Full-time (40 hrs./week) on site
Frontage Laboratories Inc. is an award winning, full-service, CRO/Contract Research Organization operating over 25 state-of-the-art laboratories across the US, Canada and China. Our core competencies include drug metabolism, pharmacokinetics/ pharmacodynamics (PK/PD), safety and toxicology, bioanalytical services, chemistry and manufacturing controls for drug development, and core laboratory services for clinical trials.
Position/Job Summary:
As subject matter expert (SME), the CSV and lab application specialist define and maintain Frontage lab computer system validation program and responsible for testing, implementation, validation and day to day support of software applications.
The primary responsibilities of this position will be to perform lab software/application implementation and validation, administration, data management, user support, troubleshooting across Frontage lab to meet GxP requirements on computer systems in lab.
Roles & Responsibilities:
- Ensure Frontage lab global computer system validation program meets both business and regulatory requirements. Assist with client and FDA audits as necessary.
- Provide validation support for Bioanalytical, DMPK, Biologics, Clinical and IT as needed.
- Leverage validation efforts across sites and enterprise computer system solutions as appropriate.
- Provide support, training and guidance for validation projects.
- Maintain a computer inventory of computer system/software.
- Maintain validated state of software through periodic reviews, change controls and review of and implementation of upgrades as needed.
- Provide application support for lab software systems in general. Provide focused support for key systems: i.e., Watson LIMS/Sciex Analyst/QuickBase/IDBS E-WorkBook, eBinder etc.
- Resolve user problems and provide training as necessary.
- Evaluate and implement new software-based technologies as needed.
- Support user account and application access control.
- Manage and interact with system vendor to escalate and resolve issues.
- Provide support, instrument qualification and software validation, enhancement, and administration of laboratory instruments and related software.
- Support lab software application configurations related to lab instrumentations.
- Complete documentation for the support of software changes and upgrades.
- Drive technology improvements and efficiency opportunities to improve business and compliance.
- Contribute to change controls and procedures specific to laboratory software.
- Coordinate/interface/host vendors on site, when applicable.
- Provide training in software access and functionality.
- Ensure the software applications are validated to 21 CFR Part 1 compliance and always maintained in validated state.
- Other duties as assigned.
Education, Experience & Skills Required:
- Bachelor's degree in relevant scientific, engineering, or computer-based area with 5 years' experience in the pharmaceutical industry or equivalent combination of education and IT and/or lab experience.
- Knowledge of GxP regulatory requirements, computerized analytical systems (i.e., 21 CFR part 11) and data integrity.
- Expert in lab systems such as Watson LIMS, IDBS eNotebook, NUGENUSIS, Waters’ Empower Administration and other software programs, including Microsoft Office Applications.
- Must have GxP experience.
- Excellent organization, planning, and communication skills.
Salary and Benefits:
Frontage Laboratories offers a competitive compensation and benefits package including health and dental insurance, a 401(k) plan, disability insurance, and life insurance.
Frontage Laboratories Inc. is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, religion, color, national origin, sex, sexual orientation, gender identity, age, status as a protected veteran, among other things, or status as a qualified individual with disability.
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Get Access To All JobsTips for Finding H-1B Visa Sponsorship as an Application Support Specialist
Verify your role meets specialty occupation
USCIS requires the position to formally require a specific bachelor's degree, not just prefer one. Pull the O*NET profile for Application Support Specialist and confirm the job posting language mirrors that degree requirement before applying.
Check employer LCA history on Migrate Mate
Search Application Support Specialist filings by employer on Migrate Mate to see which companies have certified LCAs for this exact role. That history signals genuine sponsorship willingness, not just a recruiter checkbox.
Target E-Verify enrolled employers early
If you're on STEM OPT, your employer must be enrolled in E-Verify before you can extend. Filter your job search to E-Verify enrolled companies so you don't lose OPT time renegotiating after an offer.
Understand how your SOC code affects prevailing wage
Application Support roles map to different SOC codes depending on how the employer classifies the position. Run the OFLC Wage Search for both Computer Support Specialists and Computer Systems Analysts to see the wage floor your offer must clear.
Request a written sponsorship commitment before signing
Ask the employer to confirm in writing that they'll file the I-129 petition and cover required fees before your start date. This protects your 60-day grace period if an offer falls through after you've left a previous role.
Flag contract and staffing firms carefully
Application Support roles are commonly filled by IT staffing companies that place you at a client site. USCIS scrutinizes these arrangements heavily, so confirm the petitioning employer controls your day-to-day work and can document that control in the filing.
Application Support Specialist jobs are hiring across the US. Find yours.
Find Application Support Specialist JobsApplication Support Specialist H-1B Visa: Frequently Asked Questions
Does an Application Support Specialist role qualify for H-1B sponsorship?
It can, but the job description must establish that a specific bachelor's degree in a field like computer science, information systems, or software engineering is a formal requirement, not just a preference. Generic postings that list a degree as preferred rather than required create specialty occupation risk. Reviewing the O*NET profile for this role helps you confirm the framing before you apply.
Which types of employers most commonly sponsor H-1B visas for this role?
Enterprise software companies, managed IT services firms, financial institutions, and healthcare technology organizations regularly file H-1B petitions for Application Support Specialists. Staffing and consulting firms also file frequently, though those petitions face additional USCIS scrutiny around employer control. Migrate Mate lets you search verified LCA filing history by role to identify which specific employers have sponsored this position.
How does the H-1B lottery affect my timeline for this role?
The standard H-1B cap registration opens each March for an October 1 start date. If you're selected, your employer files the full I-129 petition after registration. If you're currently on OPT or STEM OPT, your work authorization continues through the cap-gap period until October 1 even if your OPT expires, as long as the petition was filed before your OPT end date.
Can I transfer my H-1B to a new Application Support Specialist role at a different employer?
Yes. Under the H-1B portability rules, you can start working for a new employer as soon as they file an H-1B transfer petition, without waiting for approval, as long as the new role is in the same or a related specialty occupation. The new employer must file a fresh LCA and I-129 before or on your first day in the new role.
What should I look for in an employer's LCA before accepting an offer?
The LCA establishes the prevailing wage floor for your role, location, and SOC code. Confirm the offered salary meets or exceeds the certified wage level and that the worksite location matches where you'll actually work. If the employer plans to place you at a client site, the LCA must reflect that location, not just the employer's headquarters address.
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