H-1B Visa Application Support Specialist Jobs
Application Support Specialist roles qualify for H-1B visa sponsorship when the position requires a bachelor's degree in computer science, information systems, or a related technical field. Many enterprise software and IT services companies file H-1B petitions for this role, making it a realistic target for international professionals on OPT or seeking a status change.
Find H-1B Visa Application Support Specialist JobsOverview
Showing 5 of 90+ Application Support Specialist jobs
See all 90+ Application Support Specialist Jobs
Sign up for free to unlock all listings, filter by visa type, and get alerts for new Application Support Specialist roles.
Get Access To All JobsPosition Summary: The Senior Application Support role will focus on the responsibilities for the support of applications/systems which consist of payments/transactions processing, daily technical support, tasks, changes related to TCH projects, and initiatives focused on operational improvements and platform stability. The person in this role will ensure TCH platform and payment systems deliver services to customers as expected by ensuring the systems are effectively and efficiently monitored, identifying, triaging, logging, analyzing, and resolving issues, including all of CHIP payment support activities and escalations to third-level support groups. This position requires availability in a 24x7x365 to support system alerts, critical/major escalations, and triage/troubleshoot with cross functional teams.
Essential Functions and Responsibilities:
- Ensure co-workers and technical support teams are accurately trained and prepared for daily operational and application support activities
- Identify opportunities for improvement of Operations tasks and services through automation, optimization, and process enhancement
- Oversee issue triage activities and ensure timely escalation and resolution of incidents impacting business applications and payment systems
- Support project activities and collaborate with internal teams on VHIPS related to technical support matters
- Manage and implement changes and releases including Weekend Maintenance window activities
- Coordinate and participate in Disaster Recovery exercises
- Contribute to the development, and eventually assume the role, of Problem Manager
- Ensure Incident tickets with open escalation assignments are being addressed promptly and effectively
- Ensure technology is transitioned in and out of the data center according to established Asset Management processes
- Assist on various TCH and Operations projects
Qualifications Required:
- Bachelor's degree or equivalent combination of education and experience.
- Strong analytical, troubleshooting, and problem-solving skills, including issue identification, triage, root cause analysis, and resolution management.
- Experience providing application support in a fast-paced, high-availability production environment.
- Experience supporting payment systems, transaction processing platforms, and operational workflows.
- Experience handling system incidents, payment investigations, technical escalations, and support activities.
- Ability to manage multiple priorities and perform effectively under pressure.
- Excellent verbal and written communication skills with the ability to interact professionally with customers, vendors, management, and technical teams.
- Strong attention to detail and organizational skills.
- Ability to work independently, make sound decisions, and collaborate effectively across cross-functional teams.
- Ability to lead the team in the absence of the manager.
- Technical expertise supporting Windows and Linux environments, network technologies, and enterprise integration solutions such as IBM MQ, Connect (Direct, and SFTP).
- Commitment to operational excellence, platform stability, and service reliability.
- Availability to participate in a 24x7x365 support model, including system alerts, critical incident response, and weekend maintenance activities.
Qualifications Preferred:
- Experience supporting real-time payments, ACH, wire, or other financial transaction processing systems.
- Experience driving operational improvements through automation, process optimization, and continuous improvement initiatives.
- Experience participating in disaster recovery planning, testing, and execution.
- Knowledge of ITIL processes, including Incident, Problem, and Change Management.
- Experience managing application releases and production change implementations.
- Previous experience mentoring team members or serving in a technical lead capacity.
- Experience within financial services, banking, or payments industry environments.
Physical Demands and Work Environment: Work is generally sedentary in nature. The working environment is generally favorable. Lighting and temperature are adequate, and there are no hazardous or unpleasant conditions caused by noise, dust, etc. Work is generally performed within an office environment, with standard office equipment available.
Employees in this position will report to the office on a five-day schedule: Sunday - Thursday from 10:30 AM - 6:30 PM EST. Onsite work requirements may change at any time.
About The Clearing House: The Clearing House (TCH) is a banking association and payments company that is owned by the largest commercial banks in the United States. TCH owns and operates the core payments system infrastructure in the US and is currently working to modernize that infrastructure by launching a new, ubiquitous, real-time payment system. TCH is the only private-sector ACH and wire operator in the US, clearing and settling nearly $2 trillion in US dollar payments each day, representing half of all commercial ACH and wire volume. TCH has provided critical services to the banking industry since 1853, and today, our core products facilitate services including Direct Deposit of payroll, bill payments, and check image exchange.
The anticipated annual salary range for NY-based candidates for this position is up to $130,000. Base salary and position level will be determined by the role, experience, skill set and location. For eligible positions, discretionary incentive compensation may be awarded contingent on personal and company performance. Our benefits program includes medical, dental, vision, life insurance, 401k plan with company contribution and company match, tuition reimbursement and more.
Position Summary: The Senior Application Support role will focus on the responsibilities for the support of applications/systems which consist of payments/transactions processing, daily technical support, tasks, changes related to TCH projects, and initiatives focused on operational improvements and platform stability. The person in this role will ensure TCH platform and payment systems deliver services to customers as expected by ensuring the systems are effectively and efficiently monitored, identifying, triaging, logging, analyzing, and resolving issues, including all of CHIP payment support activities and escalations to third-level support groups. This position requires availability in a 24x7x365 to support system alerts, critical/major escalations, and triage/troubleshoot with cross functional teams.
Essential Functions and Responsibilities:
- Ensure co-workers and technical support teams are accurately trained and prepared for daily operational and application support activities
- Identify opportunities for improvement of Operations tasks and services through automation, optimization, and process enhancement
- Oversee issue triage activities and ensure timely escalation and resolution of incidents impacting business applications and payment systems
- Support project activities and collaborate with internal teams on VHIPS related to technical support matters
- Manage and implement changes and releases including Weekend Maintenance window activities
- Coordinate and participate in Disaster Recovery exercises
- Contribute to the development, and eventually assume the role, of Problem Manager
- Ensure Incident tickets with open escalation assignments are being addressed promptly and effectively
- Ensure technology is transitioned in and out of the data center according to established Asset Management processes
- Assist on various TCH and Operations projects
Qualifications Required:
- Bachelor's degree or equivalent combination of education and experience.
- Strong analytical, troubleshooting, and problem-solving skills, including issue identification, triage, root cause analysis, and resolution management.
- Experience providing application support in a fast-paced, high-availability production environment.
- Experience supporting payment systems, transaction processing platforms, and operational workflows.
- Experience handling system incidents, payment investigations, technical escalations, and support activities.
- Ability to manage multiple priorities and perform effectively under pressure.
- Excellent verbal and written communication skills with the ability to interact professionally with customers, vendors, management, and technical teams.
- Strong attention to detail and organizational skills.
- Ability to work independently, make sound decisions, and collaborate effectively across cross-functional teams.
- Ability to lead the team in the absence of the manager.
- Technical expertise supporting Windows and Linux environments, network technologies, and enterprise integration solutions such as IBM MQ, Connect (Direct, and SFTP).
- Commitment to operational excellence, platform stability, and service reliability.
- Availability to participate in a 24x7x365 support model, including system alerts, critical incident response, and weekend maintenance activities.
Qualifications Preferred:
- Experience supporting real-time payments, ACH, wire, or other financial transaction processing systems.
- Experience driving operational improvements through automation, process optimization, and continuous improvement initiatives.
- Experience participating in disaster recovery planning, testing, and execution.
- Knowledge of ITIL processes, including Incident, Problem, and Change Management.
- Experience managing application releases and production change implementations.
- Previous experience mentoring team members or serving in a technical lead capacity.
- Experience within financial services, banking, or payments industry environments.
Physical Demands and Work Environment: Work is generally sedentary in nature. The working environment is generally favorable. Lighting and temperature are adequate, and there are no hazardous or unpleasant conditions caused by noise, dust, etc. Work is generally performed within an office environment, with standard office equipment available.
Employees in this position will report to the office on a five-day schedule: Sunday - Thursday from 10:30 AM - 6:30 PM EST. Onsite work requirements may change at any time.
About The Clearing House: The Clearing House (TCH) is a banking association and payments company that is owned by the largest commercial banks in the United States. TCH owns and operates the core payments system infrastructure in the US and is currently working to modernize that infrastructure by launching a new, ubiquitous, real-time payment system. TCH is the only private-sector ACH and wire operator in the US, clearing and settling nearly $2 trillion in US dollar payments each day, representing half of all commercial ACH and wire volume. TCH has provided critical services to the banking industry since 1853, and today, our core products facilitate services including Direct Deposit of payroll, bill payments, and check image exchange.
The anticipated annual salary range for NY-based candidates for this position is up to $130,000. Base salary and position level will be determined by the role, experience, skill set and location. For eligible positions, discretionary incentive compensation may be awarded contingent on personal and company performance. Our benefits program includes medical, dental, vision, life insurance, 401k plan with company contribution and company match, tuition reimbursement and more.
See all 90+ H-1B Visa Application Support Specialist Jobs
Sign up for free to unlock all listings, filter by visa type, and get alerts for new H-1B Visa Application Support Specialist Jobs.
Get Access To All JobsTips for Finding H-1B Visa Sponsorship as an Application Support Specialist
Verify your role meets specialty occupation
USCIS requires the position to formally require a specific bachelor's degree, not just prefer one. Pull the O*NET profile for Application Support Specialist and confirm the job posting language mirrors that degree requirement before applying.
Check employer LCA history on Migrate Mate
Search Application Support Specialist filings by employer on Migrate Mate to see which companies have certified LCAs for this exact role. That history signals genuine sponsorship willingness, not just a recruiter checkbox.
Target E-Verify enrolled employers early
If you're on STEM OPT, your employer must be enrolled in E-Verify before you can extend. Filter your job search to E-Verify enrolled companies so you don't lose OPT time renegotiating after an offer.
Understand how your SOC code affects prevailing wage
Application Support roles map to different SOC codes depending on how the employer classifies the position. Run the OFLC Wage Search for both Computer Support Specialists and Computer Systems Analysts to see the wage floor your offer must clear.
Request a written sponsorship commitment before signing
Ask the employer to confirm in writing that they'll file the I-129 petition and cover required fees before your start date. This protects your 60-day grace period if an offer falls through after you've left a previous role.
Flag contract and staffing firms carefully
Application Support roles are commonly filled by IT staffing companies that place you at a client site. USCIS scrutinizes these arrangements heavily, so confirm the petitioning employer controls your day-to-day work and can document that control in the filing.
H-1B Visa Application Support Specialist: Frequently Asked Questions
Does an Application Support Specialist role qualify for H-1B sponsorship?
It can, but the job description must establish that a specific bachelor's degree in a field like computer science, information systems, or software engineering is a formal requirement, not just a preference. Generic postings that list a degree as preferred rather than required create specialty occupation risk. Reviewing the O*NET profile for this role helps you confirm the framing before you apply.
Which types of employers most commonly sponsor H-1B visas for this role?
Enterprise software companies, managed IT services firms, financial institutions, and healthcare technology organizations regularly file H-1B petitions for Application Support Specialists. Staffing and consulting firms also file frequently, though those petitions face additional USCIS scrutiny around employer control. Migrate Mate lets you search verified LCA filing history by role to identify which specific employers have sponsored this position.
How does the H-1B lottery affect my timeline for this role?
The standard H-1B cap registration opens each March for an October 1 start date. If you're selected, your employer files the full I-129 petition after registration. If you're currently on OPT or STEM OPT, your work authorization continues through the cap-gap period until October 1 even if your OPT expires, as long as the petition was filed before your OPT end date.
Can I transfer my H-1B to a new Application Support Specialist role at a different employer?
Yes. Under the H-1B portability rules, you can start working for a new employer as soon as they file an H-1B transfer petition, without waiting for approval, as long as the new role is in the same or a related specialty occupation. The new employer must file a fresh LCA and I-129 before or on your first day in the new role.
What should I look for in an employer's LCA before accepting an offer?
The LCA establishes the prevailing wage floor for your role, location, and SOC code. Confirm the offered salary meets or exceeds the certified wage level and that the worksite location matches where you'll actually work. If the employer plans to place you at a client site, the LCA must reflect that location, not just the employer's headquarters address.