H-1B Visa Behavioral Health Case Manager Jobs
Behavioral Health Case Manager roles qualify as H-1B visa specialty occupations when the position requires at least a bachelor's degree in social work, psychology, or a related clinical field. Employers in hospital systems, managed care organizations, and community mental health centers regularly file H-1B petitions for this role.
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Get Access To All JobsINTRODUCTION
At Independence, everyone can feel valued, supported, and comfortable to be themselves. Our commitment to equity means that all associates have a fair opportunity to achieve their full potential. We put these principles into action every day by acting with integrity and respect. We stand together to speak out against injustice and to break down barriers to support a more inclusive and equitable workplace. Celebrating and embracing the diverse thoughts and perspectives that make up our workforce means our company is more vibrant, innovative, and better able to support the people and communities we serve.
ROLE AND RESPONSIBILITIES
The Behavioral Health Case Manager position functions as a primary clinical resource for members living with behavioral health related challenges. The Behavior Health Case Manager collaboratively engages members in strengths-based approaches in order to facilitate increased understanding of each member’s behavioral and physical health needs. Through this process, members gain the skills and supports to facilitate lifestyle improvement thereby enabling a holistic, person-centered approach to addressing their overall health. The Behavioral Health Case Manager provides support, guidance, and education to help members better cope with acute symptoms and make treatment decisions based on their individual preferences and needs.
The Behavioral Health Case Manager facilitates the development of a care plan tailored to address the member’s identified strengths and needs. This also includes coordination and collaboration with the member’s health care team to better enhance advocacy and communication around the delivery of high quality, cost effective services including ongoing screening, assessment, treatment planning, treatment delivery and monitoring of a member’s mental and physical health conditions.
In order to maximize access to care, the Behavioral Health Case Manager teaches and guides members to better navigate the behavioral and physical health care systems, providing advocacy when needed.
Case Managers have a strong understanding of the behavioral change process and use motivational interviewing techniques to help the member resolve any barriers to change thereby improving adherence to evidence-based, cost-effective treatment and services.
Key Responsibilities:
- Telephonically engages members who have a variety of behavioral health challenges to identify barriers to care related to the member’s Social Determinants of Health (SDOH).
- Engages with members to identify strengths, needs and goals, in order to facilitate development of care plans. Provides follow-up when clinically appropriate and requested by the member.
- Serves as a liaison and support, working within the member’s health care team when needed especially when members are involved in complex behavioral health situations that often warrant changes to the member’s care plan.
- Identifies and provides coaching for members to access online, telephonic and community-based resources that can assist the member in achieving and maintaining their personal behavioral and physical health goals. In addition, assist in maximizing the use of member’s benefits and ensuring coordination of services and outcomes.
- Provides appropriate clinical assessment, intervention and support to members who actively seek behavioral health support via inbound calls.
QUALIFICATIONS
Education
- Active PA Registered Nurse (BCBA preferred) LCSW, LSW or LPC required
Experience, Knowledge, & Skills
- Minimum of 3-5 years post licensure experience in an integrated care setting, hospital or other health care setting.
- Strong understanding of the Social Determinants of Health and Motivational Interviewing approaches to help member’s move past barriers to improved behavioral and physical health outcomes.
- Ability to work independently using critical thinking to resolve complex behavioral, medical, and psychosocial issues with our members.
- Excellent assessment and engagement skills and ability to adapt clinical skills while using telephonic and virtual means.
- Embraces new ideas and methods; creates and acts on new opportunities; is flexible and adaptable.
- Ability to meet individual productivity goals in order to provide quality, cost-effective services and support to members.
- Exceptional problem-solving and organizational skills required.
- Works to build relationships and provides exceptional customer service.
- Able to work effectively as part of a team.
- Highly professional interpersonal skills.
- Strong computer skills and experience with Microsoft Office Suite.
LOCATION
Fully Remote:
This role is designated by Independence as fully remote. The incumbent will not be required to report to one of Independence’s physical office locations to perform the work. However, the work must be performed in the Tri-State Area of Delaware, New Jersey, or Pennsylvania.
Independence Blue Cross is an Equal Opportunity and Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to their age, race, color, religion, sex, national origin, sexual orientation, protected veteran status, or disability.
Must have an Android or iOS device which is compatible with the free Microsoft Authenticator app.
INTRODUCTION
At Independence, everyone can feel valued, supported, and comfortable to be themselves. Our commitment to equity means that all associates have a fair opportunity to achieve their full potential. We put these principles into action every day by acting with integrity and respect. We stand together to speak out against injustice and to break down barriers to support a more inclusive and equitable workplace. Celebrating and embracing the diverse thoughts and perspectives that make up our workforce means our company is more vibrant, innovative, and better able to support the people and communities we serve.
ROLE AND RESPONSIBILITIES
The Behavioral Health Case Manager position functions as a primary clinical resource for members living with behavioral health related challenges. The Behavior Health Case Manager collaboratively engages members in strengths-based approaches in order to facilitate increased understanding of each member’s behavioral and physical health needs. Through this process, members gain the skills and supports to facilitate lifestyle improvement thereby enabling a holistic, person-centered approach to addressing their overall health. The Behavioral Health Case Manager provides support, guidance, and education to help members better cope with acute symptoms and make treatment decisions based on their individual preferences and needs.
The Behavioral Health Case Manager facilitates the development of a care plan tailored to address the member’s identified strengths and needs. This also includes coordination and collaboration with the member’s health care team to better enhance advocacy and communication around the delivery of high quality, cost effective services including ongoing screening, assessment, treatment planning, treatment delivery and monitoring of a member’s mental and physical health conditions.
In order to maximize access to care, the Behavioral Health Case Manager teaches and guides members to better navigate the behavioral and physical health care systems, providing advocacy when needed.
Case Managers have a strong understanding of the behavioral change process and use motivational interviewing techniques to help the member resolve any barriers to change thereby improving adherence to evidence-based, cost-effective treatment and services.
Key Responsibilities:
- Telephonically engages members who have a variety of behavioral health challenges to identify barriers to care related to the member’s Social Determinants of Health (SDOH).
- Engages with members to identify strengths, needs and goals, in order to facilitate development of care plans. Provides follow-up when clinically appropriate and requested by the member.
- Serves as a liaison and support, working within the member’s health care team when needed especially when members are involved in complex behavioral health situations that often warrant changes to the member’s care plan.
- Identifies and provides coaching for members to access online, telephonic and community-based resources that can assist the member in achieving and maintaining their personal behavioral and physical health goals. In addition, assist in maximizing the use of member’s benefits and ensuring coordination of services and outcomes.
- Provides appropriate clinical assessment, intervention and support to members who actively seek behavioral health support via inbound calls.
QUALIFICATIONS
Education
- Active PA Registered Nurse (BCBA preferred) LCSW, LSW or LPC required
Experience, Knowledge, & Skills
- Minimum of 3-5 years post licensure experience in an integrated care setting, hospital or other health care setting.
- Strong understanding of the Social Determinants of Health and Motivational Interviewing approaches to help member’s move past barriers to improved behavioral and physical health outcomes.
- Ability to work independently using critical thinking to resolve complex behavioral, medical, and psychosocial issues with our members.
- Excellent assessment and engagement skills and ability to adapt clinical skills while using telephonic and virtual means.
- Embraces new ideas and methods; creates and acts on new opportunities; is flexible and adaptable.
- Ability to meet individual productivity goals in order to provide quality, cost-effective services and support to members.
- Exceptional problem-solving and organizational skills required.
- Works to build relationships and provides exceptional customer service.
- Able to work effectively as part of a team.
- Highly professional interpersonal skills.
- Strong computer skills and experience with Microsoft Office Suite.
LOCATION
Fully Remote:
This role is designated by Independence as fully remote. The incumbent will not be required to report to one of Independence’s physical office locations to perform the work. However, the work must be performed in the Tri-State Area of Delaware, New Jersey, or Pennsylvania.
Independence Blue Cross is an Equal Opportunity and Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to their age, race, color, religion, sex, national origin, sexual orientation, protected veteran status, or disability.
Must have an Android or iOS device which is compatible with the free Microsoft Authenticator app.
See all H-1B Visa Behavioral Health Case Manager Jobs
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Get Access To All JobsTips for Finding H-1B Visa Sponsorship as a Behavioral Health Case Manager
Verify your degree meets specialty occupation requirements
USCIS requires your degree field to directly relate to behavioral health case management. A bachelor's in social work, counseling, psychology, or a clinical field strengthens your petition. A general business or unrelated degree can trigger an RFE.
Target employers with active LCA filing history
Use Migrate Mate to filter Behavioral Health Case Manager roles by employers who have filed Labor Condition Applications for this occupation. That filing history signals an established H-1B process, not a first-time sponsor learning on your timeline.
Check prevailing wage levels before negotiating your offer
Your employer must pay at least the DOL prevailing wage for your occupation, experience level, and work location. Run the OFLC Wage Search for SOC code 21-1094 before accepting an offer so you know the wage floor your employer is legally bound to meet.
Confirm state licensure portability with multi-site employers
Behavioral health case managers often work across facilities or via telehealth. If your employer lists multiple work locations on your LCA, USCIS may scrutinize whether each site was properly certified. Clarify the work location structure before your petition is filed.
Ask whether your employer uses cap-exempt institutions
Hospitals affiliated with universities and certain nonprofit research organizations are cap-exempt, meaning they can file your H-1B petition outside the annual lottery. If you're targeting hospital systems, ask HR whether the entity filing your petition qualifies for cap exemption.
Prepare clinical documentation early for credential verification
Managed care employers and hospital systems often require NASW membership records, state licensure certificates, and supervised hours documentation before initiating your H-1B petition. Gathering these before you receive an offer shortens the employer's internal approval timeline.
H-1B Visa Behavioral Health Case Manager: Frequently Asked Questions
Does a Behavioral Health Case Manager role qualify as an H-1B specialty occupation?
Yes, when the position requires a bachelor's degree or higher in a specific clinical field such as social work, psychology, counseling, or human services. Employers must document that the role routinely requires that level and type of education. Positions where a general degree satisfies the requirement, regardless of field, are harder to support under USCIS specialty occupation criteria.
Which types of employers most commonly sponsor H-1B visas for this role?
Hospital systems, managed care organizations, community mental health centers, and integrated health networks are the most consistent H-1B sponsors for Behavioral Health Case Managers. Nonprofit hospitals affiliated with universities may qualify as cap-exempt employers, which means they can file outside the annual H-1B lottery. You can search by employer filing history on Migrate Mate to identify which organizations have sponsored this occupation before.
How does the H-1B prevailing wage requirement apply to behavioral health case management?
DOL sets prevailing wages for this role using SOC code 21-1094, broken into four wage levels based on experience and supervisory responsibility. Your employer's LCA must certify they'll pay at or above the applicable level for your specific work location. You can check the current wage floor for your metro area using the OFLC Wage Search before evaluating any offer.
Can I transfer my H-1B to a new behavioral health employer without losing status?
Yes. Under H-1B portability rules, you can start working for a new employer once they file a new I-129 petition, without waiting for USCIS approval, as long as your previous H-1B was lawfully approved and you haven't had a gap in authorized status. Your new employer must file before your current status expires and must certify a new LCA covering the role and location.
Does telehealth work affect how my H-1B petition is structured?
It can. If you provide services remotely to patients across multiple states, USCIS and DOL may require your employer to file LCAs for each worksite location rather than just your home office. Employers who list a single work address but deploy staff via telehealth across regions sometimes face RFEs. Confirm with your employer's immigration counsel how remote and hybrid arrangements will be reflected in your petition before filing.