H-1B Visa CRM Analyst Jobs
CRM Analyst roles qualify for H-1B visa sponsorship as specialty occupations requiring at least a bachelor's degree in marketing, information systems, business analytics, or a related field. Employers file an LCA with DOL before petitioning USCIS, and the 85,000-slot annual cap means timing your job search around the April registration window matters.
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Get Access To All JobsLocation: San Antonio, TX
Category: Staff Full Time
Job Type: Exempt
Posted On: Mon Nov 2 2026
Job Description:
OLLU seeks a detail-oriented, mission-driven Assistant Director of Enrollment CRM Operations to support the Slate CRM and enrollment operations that serve undergraduate, graduate, and online students. Reporting to the Director of Enrollment CRM Operations, the Assistant Director builds and maintains communication plans, queries, and workflows, keeps enrollment data accurate, and makes sure applications move smoothly from submission to decision. The ideal candidate enjoys solving problems, learns systems quickly, and is eager to keep deepening their Slate expertise, taking on more advanced configuration and query work as their skills grow.
Performance Evaluation Metrics:
- Data Accuracy: Enrollment data in Slate is accurate, complete, and up to date.
- Processing Timeliness: Applications and documents are processed accurately and on time.
- Communication Execution: Communication plans are built, tested, and launched accurately and on schedule.
- User Support: Slate users receive timely, helpful support, training, and documentation.
- Skill Development: Demonstrates steady growth in Slate expertise, including advanced query building and new system functionality.
Essential Functions:
1. Slate Administration
- Build and maintain queries, rules, workflows, forms, portals, reader, and events in Slate.
- Build, test, and launch email, SMS, and print communication plans in partnership with admissions teams, honoring consent and opt-out preferences.
- Lead annual cycle preparation, including reviewing application periods and rounds, populations, rules, forms, communications, reader, and portals ahead of each new cycle.
- Troubleshoot system issues and respond to user requests.
2. Enrollment Operations and Data
- Manage day-to-day application processing and document management, ensuring records are accurate and move through review on time.
- Coordinate admission decision, scholarship, and financial aid notification releases through Slate, portals, and print.
- Run regular data audits, resolve duplicates and errors, and support data feeds between Slate and the student information system.
- Recommend and implement improvements that reduce manual work and errors.
- Protect enrollment data in compliance with FERPA and institutional policy.
3. Reporting Support, Training, and Documentation
- Help admissions teams build and run Slate queries and reports for their day-to-day work.
- Train and support Slate users across the division.
- Create and maintain standard operating procedures and documentation for Slate processes and business practices.
- Hire, train, and supervise the Enrollment Operations Specialist and student workers.
4. Professional Growth
- Stay current on Slate releases, new functionality, and best practices through webinars, user groups, and the Slate community.
- Continue developing advanced Slate skills, including configurable joins and more complex configuration, in partnership with the Director.
Additional Responsibilities:
Other duties as assigned by the Director of Enrollment CRM Operations.
Job Requirements:
Knowledge, Skills, and Abilities:
- Working knowledge of Slate, including queries, rules, workflows, forms, and communication plans.
- Familiarity with configurable joins, or a strong desire to learn them.
- Strong attention to detail and problem-solving skills.
- Familiarity with SQL is a plus.
- Understanding of admissions operations and the enrollment funnel.
- Working knowledge of FERPA and data privacy practices.
- Strong organizational skills and the ability to manage multiple priorities and deadlines.
- Ability to explain technical information clearly to non-technical users.
- Ability to maintain confidentiality and work collaboratively across departments.
- Curiosity and initiative in learning new systems and functionality.
Education and Experience:
- Bachelor's degree required.
- Minimum of 2 to 3 years of experience in admissions operations, CRM administration, or a related data or systems role, preferably in higher education (required).
- Minimum of 1 year of hands-on Slate experience (required); Slate captain or administrator experience preferred.
- Experience supervising staff or student workers (preferred).
- Availability for occasional evening and weekend work during peak enrollment periods is expected (required).
Additional Information:
Employment with Our Lady of the Lake University is contingent upon the applicant undergoing a background investigation.
OLLU seeks to attract, develop and retain the highest quality faculty, staff and administrators. The University is committed to diversity and strongly encourages applications from women and minorities. EOE
Our Lady of the Lake University uses E-Verify to confirm the employment eligibility of all newly hired employees. To learn more about E-Verify, including your rights and responsibilities, please visit www.dhs.gov/E-Verify.
Location: San Antonio, TX
Category: Staff Full Time
Job Type: Exempt
Posted On: Mon Nov 2 2026
Job Description:
OLLU seeks a detail-oriented, mission-driven Assistant Director of Enrollment CRM Operations to support the Slate CRM and enrollment operations that serve undergraduate, graduate, and online students. Reporting to the Director of Enrollment CRM Operations, the Assistant Director builds and maintains communication plans, queries, and workflows, keeps enrollment data accurate, and makes sure applications move smoothly from submission to decision. The ideal candidate enjoys solving problems, learns systems quickly, and is eager to keep deepening their Slate expertise, taking on more advanced configuration and query work as their skills grow.
Performance Evaluation Metrics:
- Data Accuracy: Enrollment data in Slate is accurate, complete, and up to date.
- Processing Timeliness: Applications and documents are processed accurately and on time.
- Communication Execution: Communication plans are built, tested, and launched accurately and on schedule.
- User Support: Slate users receive timely, helpful support, training, and documentation.
- Skill Development: Demonstrates steady growth in Slate expertise, including advanced query building and new system functionality.
Essential Functions:
1. Slate Administration
- Build and maintain queries, rules, workflows, forms, portals, reader, and events in Slate.
- Build, test, and launch email, SMS, and print communication plans in partnership with admissions teams, honoring consent and opt-out preferences.
- Lead annual cycle preparation, including reviewing application periods and rounds, populations, rules, forms, communications, reader, and portals ahead of each new cycle.
- Troubleshoot system issues and respond to user requests.
2. Enrollment Operations and Data
- Manage day-to-day application processing and document management, ensuring records are accurate and move through review on time.
- Coordinate admission decision, scholarship, and financial aid notification releases through Slate, portals, and print.
- Run regular data audits, resolve duplicates and errors, and support data feeds between Slate and the student information system.
- Recommend and implement improvements that reduce manual work and errors.
- Protect enrollment data in compliance with FERPA and institutional policy.
3. Reporting Support, Training, and Documentation
- Help admissions teams build and run Slate queries and reports for their day-to-day work.
- Train and support Slate users across the division.
- Create and maintain standard operating procedures and documentation for Slate processes and business practices.
- Hire, train, and supervise the Enrollment Operations Specialist and student workers.
4. Professional Growth
- Stay current on Slate releases, new functionality, and best practices through webinars, user groups, and the Slate community.
- Continue developing advanced Slate skills, including configurable joins and more complex configuration, in partnership with the Director.
Additional Responsibilities:
Other duties as assigned by the Director of Enrollment CRM Operations.
Job Requirements:
Knowledge, Skills, and Abilities:
- Working knowledge of Slate, including queries, rules, workflows, forms, and communication plans.
- Familiarity with configurable joins, or a strong desire to learn them.
- Strong attention to detail and problem-solving skills.
- Familiarity with SQL is a plus.
- Understanding of admissions operations and the enrollment funnel.
- Working knowledge of FERPA and data privacy practices.
- Strong organizational skills and the ability to manage multiple priorities and deadlines.
- Ability to explain technical information clearly to non-technical users.
- Ability to maintain confidentiality and work collaboratively across departments.
- Curiosity and initiative in learning new systems and functionality.
Education and Experience:
- Bachelor's degree required.
- Minimum of 2 to 3 years of experience in admissions operations, CRM administration, or a related data or systems role, preferably in higher education (required).
- Minimum of 1 year of hands-on Slate experience (required); Slate captain or administrator experience preferred.
- Experience supervising staff or student workers (preferred).
- Availability for occasional evening and weekend work during peak enrollment periods is expected (required).
Additional Information:
Employment with Our Lady of the Lake University is contingent upon the applicant undergoing a background investigation.
OLLU seeks to attract, develop and retain the highest quality faculty, staff and administrators. The University is committed to diversity and strongly encourages applications from women and minorities. EOE
Our Lady of the Lake University uses E-Verify to confirm the employment eligibility of all newly hired employees. To learn more about E-Verify, including your rights and responsibilities, please visit www.dhs.gov/E-Verify.
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Get Access To All JobsTips for Finding H-1B Visa Sponsorship as a CRM Analyst
Map your degree to the role
USCIS requires your degree field to directly relate to CRM analysis. A marketing analytics or information systems degree maps cleanly. If your degree is in a different field, gather transcripts showing coursework in database systems, statistics, or customer behavior to strengthen the specialty occupation argument.
Target employers with LCA filing history
Use Migrate Mate to filter CRM Analyst roles by employers who have active LCA filings for this occupation code. That filing history signals the employer understands the H-1B process and won't need education before agreeing to sponsor you.
Verify the prevailing wage before negotiating
Your employer must pay at least the DOL prevailing wage for your job title, level, and work location. Run the OFLC Wage Search using SOC code 15-2051 before salary discussions so you know the floor and can negotiate from an informed position.
Ask about cap-exempt hiring options
Universities, nonprofit research organizations, and government-affiliated entities are cap-exempt, meaning they can file H-1B petitions outside the April lottery window. CRM Analyst roles exist at these organizations, and securing one lets you bypass the annual cap entirely.
Register during the H-1B lottery window
USCIS opens H-1B registration each March for the following October start date. If you're on OPT, your employer must submit the registration before your OPT expires, or you'll need cap-gap protection to keep working through October 1 while the petition is pending.
Confirm your job duties match O*NET
Review the O*NET profile for CRM Analyst and data analyst roles to confirm your actual job duties align with the listed tasks. Employers use this profile when drafting the LCA job description, and a mismatch between your offer letter and O*NET can trigger an RFE from USCIS.
H-1B Visa CRM Analyst: Frequently Asked Questions
Does a CRM Analyst role qualify as a specialty occupation for H-1B purposes?
Yes, CRM Analyst roles typically qualify as specialty occupations because the work requires theoretical and practical application of database management, statistical analysis, and marketing systems, all of which require at least a bachelor's degree in a directly related field. USCIS evaluates the specific job duties in your offer letter, not just the title, so your employer's job description needs to reflect that degree-level knowledge is required to perform the role.
Which employers actually sponsor H-1B visas for CRM Analyst positions?
Employers in financial services, retail, SaaS, healthcare, and telecommunications hire CRM Analysts and have consistent H-1B LCA filing records. Rather than guessing, search Migrate Mate to browse CRM Analyst openings filtered by employers with verified H-1B sponsorship history, so you're only applying to companies that have already demonstrated willingness to sponsor this visa type.
How does the H-1B cap affect my timeline as a CRM Analyst job seeker?
The annual H-1B cap is 65,000 slots plus 20,000 reserved for U.S. master's degree holders. USCIS runs a lottery each March, with approved petitions starting October 1. If you're on OPT and your petition is selected, cap-gap protection covers the period between OPT expiration and October 1, letting you keep working while the petition is processed.
What documents should I prepare before a CRM Analyst employer agrees to sponsor me?
Gather your degree transcripts, diploma, and any relevant certifications in CRM platforms or data analytics tools. If your degree is from outside the U.S., get a credential evaluation from a NACES-approved evaluator that confirms equivalency to a U.S. bachelor's degree. USCIS may also ask for letters from past employers documenting your experience with specific CRM systems to support the specialty occupation classification.
Can I switch CRM Analyst jobs after my H-1B is approved?
Yes, H-1B portability under AC21 lets you move to a new employer once your petition has been approved and you've been in valid H-1B status. Your new employer must file an H-1B transfer petition before your current role ends, and the new CRM Analyst position must be in the same or a similar occupational classification to the one on your original petition.