H-1B Visa CRM Analyst Jobs
CRM Analyst roles qualify for H-1B sponsorship as specialty occupations requiring at least a bachelor's degree in marketing, information systems, business analytics, or a related field. Employers file an LCA with DOL before petitioning USCIS, and the 85,000-slot annual cap means timing your job search around the April registration window matters.
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Get Access To All JobsJob Summary
Under general direction and as part of a global/regional IT team, the Senior CRM Analyst/Developer I position is a role that combines responsibility for designing, developing, and maintaining Salesforce solutions, while also performing a business systems analyst role as required, such as gathering requirements, analyzing business processes and ensuring alignment between technology and business goals.
This is a hybrid position requiring at least three days in the office.
Responsibilities
- Work as part of a global IT team to perform set-ups/configuration and development within CRM related software including Salesforce
- Work together with local and corporate Architects to design new functionality within the CRM system.
- Functional design, develop, test, coordinate deploy and support Salesforce functionality enhancements and solutions utilizing Apex.
- Maintain and enhance existing Salesforce applications and configurations
- Develop and execute system testing; create use cases, develop and execute test plans.
- Coordinate and manage, working with data integration teams, interfaces for the Salesforce platform and related applications.
- Document, govern, and maintain the Salesforce data model to align data structures with business services.
- Ensure data integrity and implement security best practices.
- Translate business needs into functional and technical specifications
- Provide thought leadership, technical expertise, and effectively supervise external partners when necessary.
- Perform application version updates, including the coordination and testing of updates from our corporate headquarters and external vendors.
- Provide CRM technical support by:
- Coordinating and developing user and technical support documentation.
- Providing post-implementation process and technical support.
- Working with vendor organizations for support and problem resolution, as required.
- Assist in resolution of Level 3 incidents for application, code review, and systems support.
- Perform project management as required for business process improvement projects.
- Communicate project status regularly with project teams and end users.
- Coordinate efforts to ensure optimum system resources and capacity are available for efficient application operation and high availability.
- Perform other related duties as assigned by one's direct Supervisor.
Qualifications
- Associate or Bachelor's Degree in disciplines such as Computer Information Systems, Business/Management Information Systems, etc.
- 5 (+) years of relevant/related experience preferred, including but not limited to experience with Salesforce development utilizing Apex, JavaScript, and SOQL.
- Prior hands-on Salesforce CRM experience required.
- Project management skills are required, including the ability to manage projects across technical and functional disciplines and the ability to execute assigned project tasks within established schedules.
- Integrating and interfacing systems experience is required.
- Knowledge of relational database systems and experience with SQL required.
- Ability to adjust quickly to rapidly changing priorities is required.
- Strong communication skills with the ability to work effectively with all company levels and cultures are required.
- Experience working on global/international teams is preferred.
- Experience working with and managing vendors is required.
- Demonstrates a willingness to collaborate with others, build relationships, and involve others in decision making.
- Demonstrates the ability to deliver results by solving or supporting others in solving problems, prioritizing tasks, and/or resources, and focusing on outcomes.
- Demonstrates self-awareness and the willingness to learn and grow, accept changes, and effectively adapt to changing work demands.
- Demonstrates the ability to drive customer value through knowledge of the business, putting effort into identifying customer needs, and delivering work to maximize the value for customers.
- Demonstrates a willingness to promote the value of improvement and innovation by staying ahead of trends, creating ideas and opportunities, and generating speed.
- Demonstrates a willingness to take ownership by making decisions, taking responsibility, and driving things forward.
Essential Job Functions
- Must be able to look at a computer screen for extended periods of time (up to 4 hours)
- Must be able to sit and/or stand for extended periods of time (2-4 hours at a time)
- Must be able to lift 50 pounds
- Must be able to travel in vehicles (automobiles, trains & planes) for up to 10 hours
- Must comply with company dress code guidelines
- Must be able to travel to foreign countries
- Must be on call 24x7, as required
- Regular and on-time attendance
- This is a hybrid position unless otherwise specified requiring 3 days in the office
Perks & Benefits
Phoenix Contact offers a generous benefits package that includes medical, dental, and vision coverage, 401k matching, and a generous time off package. There are also a wide variety of additional benefits available including 16 weeks fully paid maternity leave & 10 weeks fully paid paternity leave, life insurance, short & long-term disability, on-site gym access, health & wellbeing center, on-site café, walking trails, tuition assistance, and more!
Phoenix Contact is committed to the diversity of our employees. We are an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to age, color, disability, gender identity or expression, marital status, national or ethnic origin, political affiliation, race, religion, sex (including pregnancy), sexual orientation, veteran status, and family medical or genetic information.
If you need special accommodations to access job openings or to apply for a job, please call 717-944-1300 between the hours of 8 AM and 5 PM, Eastern Standard Time, Monday – Friday or email HR@phoenixcontact.com.
Notice to Staffing Agencies, Placement Services, and Professional Recruiters:
Phoenix Contact has an internal Staffing Department. Recruiters are hereby specifically directed NOT to contact Phoenix Contact employees directly in an attempt to present candidates. Phoenix Contact will not accept unsolicited resumes from any source other than directly from a candidate. Any unsolicited resumes sent to Phoenix Contact, including unsolicited resumes sent to a Phoenix Contact mailing address, fax machine or email address, directly to Phoenix Contact employees, or to Phoenix Contact's resume database will be considered Phoenix Contact property. Phoenix Contact will NOT pay a fee for any placement resulting from the receipt of an unsolicited resume. Phoenix Contact will consider any candidate for whom a Recruiter has submitted an unsolicited resume to have been referred by the Recruiter free of any charges or fees. Phoenix Contact will not pay a fee to any Recruiter that does not have a signed Phoenix Contact contract in place specific to the position for which the resume was submitted. Recruiting vendor agreements will only be valid if in writing and signed by Phoenix Contact's Head of People & Organization or his or her designee. No other Phoenix Contact employee is authorized to bind Phoenix Contact to any agreement regarding the placement of candidates by Recruiters. By submitting a candidate to Phoenix Contact, recruiters agree to be bound and comply with this policy.
Job Summary
Under general direction and as part of a global/regional IT team, the Senior CRM Analyst/Developer I position is a role that combines responsibility for designing, developing, and maintaining Salesforce solutions, while also performing a business systems analyst role as required, such as gathering requirements, analyzing business processes and ensuring alignment between technology and business goals.
This is a hybrid position requiring at least three days in the office.
Responsibilities
- Work as part of a global IT team to perform set-ups/configuration and development within CRM related software including Salesforce
- Work together with local and corporate Architects to design new functionality within the CRM system.
- Functional design, develop, test, coordinate deploy and support Salesforce functionality enhancements and solutions utilizing Apex.
- Maintain and enhance existing Salesforce applications and configurations
- Develop and execute system testing; create use cases, develop and execute test plans.
- Coordinate and manage, working with data integration teams, interfaces for the Salesforce platform and related applications.
- Document, govern, and maintain the Salesforce data model to align data structures with business services.
- Ensure data integrity and implement security best practices.
- Translate business needs into functional and technical specifications
- Provide thought leadership, technical expertise, and effectively supervise external partners when necessary.
- Perform application version updates, including the coordination and testing of updates from our corporate headquarters and external vendors.
- Provide CRM technical support by:
- Coordinating and developing user and technical support documentation.
- Providing post-implementation process and technical support.
- Working with vendor organizations for support and problem resolution, as required.
- Assist in resolution of Level 3 incidents for application, code review, and systems support.
- Perform project management as required for business process improvement projects.
- Communicate project status regularly with project teams and end users.
- Coordinate efforts to ensure optimum system resources and capacity are available for efficient application operation and high availability.
- Perform other related duties as assigned by one's direct Supervisor.
Qualifications
- Associate or Bachelor's Degree in disciplines such as Computer Information Systems, Business/Management Information Systems, etc.
- 5 (+) years of relevant/related experience preferred, including but not limited to experience with Salesforce development utilizing Apex, JavaScript, and SOQL.
- Prior hands-on Salesforce CRM experience required.
- Project management skills are required, including the ability to manage projects across technical and functional disciplines and the ability to execute assigned project tasks within established schedules.
- Integrating and interfacing systems experience is required.
- Knowledge of relational database systems and experience with SQL required.
- Ability to adjust quickly to rapidly changing priorities is required.
- Strong communication skills with the ability to work effectively with all company levels and cultures are required.
- Experience working on global/international teams is preferred.
- Experience working with and managing vendors is required.
- Demonstrates a willingness to collaborate with others, build relationships, and involve others in decision making.
- Demonstrates the ability to deliver results by solving or supporting others in solving problems, prioritizing tasks, and/or resources, and focusing on outcomes.
- Demonstrates self-awareness and the willingness to learn and grow, accept changes, and effectively adapt to changing work demands.
- Demonstrates the ability to drive customer value through knowledge of the business, putting effort into identifying customer needs, and delivering work to maximize the value for customers.
- Demonstrates a willingness to promote the value of improvement and innovation by staying ahead of trends, creating ideas and opportunities, and generating speed.
- Demonstrates a willingness to take ownership by making decisions, taking responsibility, and driving things forward.
Essential Job Functions
- Must be able to look at a computer screen for extended periods of time (up to 4 hours)
- Must be able to sit and/or stand for extended periods of time (2-4 hours at a time)
- Must be able to lift 50 pounds
- Must be able to travel in vehicles (automobiles, trains & planes) for up to 10 hours
- Must comply with company dress code guidelines
- Must be able to travel to foreign countries
- Must be on call 24x7, as required
- Regular and on-time attendance
- This is a hybrid position unless otherwise specified requiring 3 days in the office
Perks & Benefits
Phoenix Contact offers a generous benefits package that includes medical, dental, and vision coverage, 401k matching, and a generous time off package. There are also a wide variety of additional benefits available including 16 weeks fully paid maternity leave & 10 weeks fully paid paternity leave, life insurance, short & long-term disability, on-site gym access, health & wellbeing center, on-site café, walking trails, tuition assistance, and more!
Phoenix Contact is committed to the diversity of our employees. We are an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to age, color, disability, gender identity or expression, marital status, national or ethnic origin, political affiliation, race, religion, sex (including pregnancy), sexual orientation, veteran status, and family medical or genetic information.
If you need special accommodations to access job openings or to apply for a job, please call 717-944-1300 between the hours of 8 AM and 5 PM, Eastern Standard Time, Monday – Friday or email HR@phoenixcontact.com.
Notice to Staffing Agencies, Placement Services, and Professional Recruiters:
Phoenix Contact has an internal Staffing Department. Recruiters are hereby specifically directed NOT to contact Phoenix Contact employees directly in an attempt to present candidates. Phoenix Contact will not accept unsolicited resumes from any source other than directly from a candidate. Any unsolicited resumes sent to Phoenix Contact, including unsolicited resumes sent to a Phoenix Contact mailing address, fax machine or email address, directly to Phoenix Contact employees, or to Phoenix Contact's resume database will be considered Phoenix Contact property. Phoenix Contact will NOT pay a fee for any placement resulting from the receipt of an unsolicited resume. Phoenix Contact will consider any candidate for whom a Recruiter has submitted an unsolicited resume to have been referred by the Recruiter free of any charges or fees. Phoenix Contact will not pay a fee to any Recruiter that does not have a signed Phoenix Contact contract in place specific to the position for which the resume was submitted. Recruiting vendor agreements will only be valid if in writing and signed by Phoenix Contact's Head of People & Organization or his or her designee. No other Phoenix Contact employee is authorized to bind Phoenix Contact to any agreement regarding the placement of candidates by Recruiters. By submitting a candidate to Phoenix Contact, recruiters agree to be bound and comply with this policy.
See all 62+ CRM Analyst jobs
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Get Access To All JobsTips for Finding H-1B Visa Sponsorship as a CRM Analyst
Map your degree to the role
USCIS requires your degree field to directly relate to CRM analysis. A marketing analytics or information systems degree maps cleanly. If your degree is in a different field, gather transcripts showing coursework in database systems, statistics, or customer behavior to strengthen the specialty occupation argument.
Target employers with LCA filing history
Use Migrate Mate to filter CRM Analyst roles by employers who have active LCA filings for this occupation code. That filing history signals the employer understands the H-1B process and won't need education before agreeing to sponsor you.
Verify the prevailing wage before negotiating
Your employer must pay at least the DOL prevailing wage for your job title, level, and work location. Run the OFLC Wage Search using SOC code 15-2051 before salary discussions so you know the floor and can negotiate from an informed position.
Ask about cap-exempt hiring options
Universities, nonprofit research organizations, and government-affiliated entities are cap-exempt, meaning they can file H-1B petitions outside the April lottery window. CRM Analyst roles exist at these organizations, and securing one lets you bypass the annual cap entirely.
Register during the H-1B lottery window
USCIS opens H-1B registration each March for the following October start date. If you're on OPT, your employer must submit the registration before your OPT expires, or you'll need cap-gap protection to keep working through October 1 while the petition is pending.
Confirm your job duties match O*NET
Review the O*NET profile for CRM Analyst and data analyst roles to confirm your actual job duties align with the listed tasks. Employers use this profile when drafting the LCA job description, and a mismatch between your offer letter and O*NET can trigger an RFE from USCIS.
CRM Analyst jobs are hiring across the US. Find yours.
Find CRM Analyst JobsCRM Analyst H-1B Visa: Frequently Asked Questions
Does a CRM Analyst role qualify as a specialty occupation for H-1B purposes?
Yes, CRM Analyst roles typically qualify as specialty occupations because the work requires theoretical and practical application of database management, statistical analysis, and marketing systems, all of which require at least a bachelor's degree in a directly related field. USCIS evaluates the specific job duties in your offer letter, not just the title, so your employer's job description needs to reflect that degree-level knowledge is required to perform the role.
Which employers actually sponsor H-1B visas for CRM Analyst positions?
Employers in financial services, retail, SaaS, healthcare, and telecommunications hire CRM Analysts and have consistent H-1B LCA filing records. Rather than guessing, search Migrate Mate to browse CRM Analyst openings filtered by employers with verified H-1B sponsorship history, so you're only applying to companies that have already demonstrated willingness to sponsor this visa type.
How does the H-1B cap affect my timeline as a CRM Analyst job seeker?
The annual H-1B cap is 65,000 slots plus 20,000 reserved for U.S. master's degree holders. USCIS runs a lottery each March, with approved petitions starting October 1. If you're on OPT and your petition is selected, cap-gap protection covers the period between OPT expiration and October 1, letting you keep working while the petition is processed.
What documents should I prepare before a CRM Analyst employer agrees to sponsor me?
Gather your degree transcripts, diploma, and any relevant certifications in CRM platforms or data analytics tools. If your degree is from outside the U.S., get a credential evaluation from a NACES-approved evaluator that confirms equivalency to a U.S. bachelor's degree. USCIS may also ask for letters from past employers documenting your experience with specific CRM systems to support the specialty occupation classification.
Can I switch CRM Analyst jobs after my H-1B is approved?
Yes, H-1B portability under AC21 lets you move to a new employer once your petition has been approved and you've been in valid H-1B status. Your new employer must file an H-1B transfer petition before your current role ends, and the new CRM Analyst position must be in the same or a similar occupational classification to the one on your original petition.
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