H-1B Visa Renewals Manager Jobs
Renewals Manager roles fall under USCIS specialty occupation requirements, typically supported by a bachelor's degree in business, finance, or a related field. Employers in insurance, SaaS, and financial services regularly sponsor H-1B visas for this title, and the role's recurring-revenue focus makes it a strong fit for multi-year H-1B extensions.
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Join Sitetracker's growing Renewals & Retention organization and play a critical role in driving customer retention, recurring revenue predictability, and long-term business growth across our SMB and Mid-Market customer base. As the Customer Renewals Manager, you'll own the renewal process end-to-end, driving commercial execution, renewal forecasting, and contract completion while partnering closely with Customer Success and Sales to support retention outcomes. This is an opportunity to step into a highly impactful role with direct influence over revenue retention, renewal strategy, forecast accuracy, and overall business predictability. Top performers in this role are proactive, commercially minded, organized, and comfortable navigating renewal conversations with a high degree of autonomy. You'll help build and scale a critical function while partnering closely with Customer Success, Sales, Finance, Legal, and Operations. For ambitious professionals who enjoy ownership, accountability, and measurable business impact, this role offers a unique opportunity to shape the future of Sitetracker's renewals motion while contributing directly to long-term retention and company success.
As the Customer Renewals Manager, you'll take ownership of the renewal lifecycle across a portfolio of SMB and Mid-Market customers. You'll proactively engage customers throughout the renewal process, manage commercial discussions, coordinate approvals, and drive contracts to completion. While Customer Success remains focused on adoption, value realization, and customer outcomes, you'll ensure renewals are executed efficiently, predictably, and consistently. You'll build strong relationships with internal stakeholders while maintaining accurate renewal forecasting, visibility, and reporting. Success in this role requires balancing customer engagement with operational rigor, ensuring leadership has clear insight into upcoming renewals, risks, opportunities, and expected outcomes. You'll identify potential obstacles early, coordinate cross-functional resources to remove blockers, and keep deals progressing toward successful completion. You'll also play an important role in driving adoption of the Renewals Playbook and operational processes. By partnering closely with Customer Success, Sales, Finance, Legal, and Operations, you'll help create a scalable and repeatable renewal motion that improves retention visibility, increases forecast accuracy, and supports long-term business growth.
The Skills You'll Have
Renewal Management + Commercial Execution:
- Manage SaaS renewals from initiation through contract execution and customer commitment.
- Own renewal execution and commercial outcomes across an assigned portfolio.
- Manage a high-volume renewal book with experience handling 10 or more renewals per month.
- Negotiate complex renewal agreements while balancing customer needs and business objectives.
- Improve retention performance through effective commercial strategy, customer engagement, and portfolio management.
Renewal Pipeline Management + Visibility:
- Manage SaaS renewals while maintaining complete visibility into renewal status and next steps.
- Own renewal forecasting and maintain accuracy throughout the renewal lifecycle.
- Manage a portfolio of 10 or more monthly renewals while tracking risks, commitments, and milestones.
- Improve renewal visibility through stronger reporting, operational discipline, and process adherence.
- Drive adoption of scalable renewal management practices that increase forecast accuracy and transparency.
Cross-Functional Influence + Execution:
- Partner effectively with Customer Success, Sales, Finance, Legal, and Operations to execute renewal strategies and customer-facing initiatives.
- Coordinate stakeholders to remove blockers and ensure timely contract execution.
- Drive alignment across teams to support retention and commercial objectives.
- Influence decision-making without formal authority across multiple stakeholder groups.
- Build strong cross-functional relationships that accelerate execution and improve renewal outcomes.
Risk Identification + Retention Strategy:
- Manage at-risk renewals and coordinate commercial mitigation plans in partnership with Customer Success and Sales.
- Identify renewal blockers early and coordinate mitigation strategies with internal teams.
- Assess renewal risks and escalate concerns before they impact retention outcomes.
- Support recovery of at-risk renewals through proactive engagement, escalation, and commercial problem-solving.
- Implement renewal and retention strategies that improve customer retention, reduce churn, and strengthen renewal performance.
Within 90 Days, You'll
- Take ownership of an assigned portfolio of SMB and Mid-Market renewals while building strong relationships with key customer and internal stakeholders.
- Demonstrate proficiency with the Renewals Playbook, renewal processes, forecasting tools, and reporting expectations.
- Deliver accurate renewal visibility and forecasting while successfully progressing active renewals through the pipeline.
- Identify key renewal risks, coordinate mitigation plans, and contribute to improving renewal execution consistency.
Within 180 Days, You'll
- Consistently manage a high-volume renewal portfolio while achieving strong retention outcomes and forecast accuracy.
- Become a trusted partner to Customer Success, Sales, Finance, Legal, and Operations by driving alignment across complex renewal scenarios.
- Improve operational rigor by identifying process gaps, recommending enhancements, and increasing adoption of renewal best practices.
- Demonstrate measurable impact on renewal predictability, retention performance, and executive visibility.
Within 365 Days, You'll
- Deliver predictable renewal outcomes across your assigned portfolio while consistently meeting or exceeding retention targets.
- Maintain highly accurate forecasting and provide leadership with reliable renewal visibility and risk assessment.
- Drive broad adoption of the Renewals Playbook and contribute to the continued evolution of scalable renewal processes.
- Establish yourself as a key contributor to the growth and maturity of Sitetracker's Renewals & Retention function while helping shape future renewal strategy.
We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses and identifying potential inconsistencies or verification signals in application materials based on available information. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.
The actual compensation offered will be determined by factors such as location, level, job-related knowledge, skills, and experience. For New York and NJ roles, the base salary hiring range for this position is $80,000 to $100,000 + 20% bonus plan.
The Opportunity
Join Sitetracker's growing Renewals & Retention organization and play a critical role in driving customer retention, recurring revenue predictability, and long-term business growth across our SMB and Mid-Market customer base. As the Customer Renewals Manager, you'll own the renewal process end-to-end, driving commercial execution, renewal forecasting, and contract completion while partnering closely with Customer Success and Sales to support retention outcomes. This is an opportunity to step into a highly impactful role with direct influence over revenue retention, renewal strategy, forecast accuracy, and overall business predictability. Top performers in this role are proactive, commercially minded, organized, and comfortable navigating renewal conversations with a high degree of autonomy. You'll help build and scale a critical function while partnering closely with Customer Success, Sales, Finance, Legal, and Operations. For ambitious professionals who enjoy ownership, accountability, and measurable business impact, this role offers a unique opportunity to shape the future of Sitetracker's renewals motion while contributing directly to long-term retention and company success.
As the Customer Renewals Manager, you'll take ownership of the renewal lifecycle across a portfolio of SMB and Mid-Market customers. You'll proactively engage customers throughout the renewal process, manage commercial discussions, coordinate approvals, and drive contracts to completion. While Customer Success remains focused on adoption, value realization, and customer outcomes, you'll ensure renewals are executed efficiently, predictably, and consistently. You'll build strong relationships with internal stakeholders while maintaining accurate renewal forecasting, visibility, and reporting. Success in this role requires balancing customer engagement with operational rigor, ensuring leadership has clear insight into upcoming renewals, risks, opportunities, and expected outcomes. You'll identify potential obstacles early, coordinate cross-functional resources to remove blockers, and keep deals progressing toward successful completion. You'll also play an important role in driving adoption of the Renewals Playbook and operational processes. By partnering closely with Customer Success, Sales, Finance, Legal, and Operations, you'll help create a scalable and repeatable renewal motion that improves retention visibility, increases forecast accuracy, and supports long-term business growth.
The Skills You'll Have
Renewal Management + Commercial Execution:
- Manage SaaS renewals from initiation through contract execution and customer commitment.
- Own renewal execution and commercial outcomes across an assigned portfolio.
- Manage a high-volume renewal book with experience handling 10 or more renewals per month.
- Negotiate complex renewal agreements while balancing customer needs and business objectives.
- Improve retention performance through effective commercial strategy, customer engagement, and portfolio management.
Renewal Pipeline Management + Visibility:
- Manage SaaS renewals while maintaining complete visibility into renewal status and next steps.
- Own renewal forecasting and maintain accuracy throughout the renewal lifecycle.
- Manage a portfolio of 10 or more monthly renewals while tracking risks, commitments, and milestones.
- Improve renewal visibility through stronger reporting, operational discipline, and process adherence.
- Drive adoption of scalable renewal management practices that increase forecast accuracy and transparency.
Cross-Functional Influence + Execution:
- Partner effectively with Customer Success, Sales, Finance, Legal, and Operations to execute renewal strategies and customer-facing initiatives.
- Coordinate stakeholders to remove blockers and ensure timely contract execution.
- Drive alignment across teams to support retention and commercial objectives.
- Influence decision-making without formal authority across multiple stakeholder groups.
- Build strong cross-functional relationships that accelerate execution and improve renewal outcomes.
Risk Identification + Retention Strategy:
- Manage at-risk renewals and coordinate commercial mitigation plans in partnership with Customer Success and Sales.
- Identify renewal blockers early and coordinate mitigation strategies with internal teams.
- Assess renewal risks and escalate concerns before they impact retention outcomes.
- Support recovery of at-risk renewals through proactive engagement, escalation, and commercial problem-solving.
- Implement renewal and retention strategies that improve customer retention, reduce churn, and strengthen renewal performance.
Within 90 Days, You'll
- Take ownership of an assigned portfolio of SMB and Mid-Market renewals while building strong relationships with key customer and internal stakeholders.
- Demonstrate proficiency with the Renewals Playbook, renewal processes, forecasting tools, and reporting expectations.
- Deliver accurate renewal visibility and forecasting while successfully progressing active renewals through the pipeline.
- Identify key renewal risks, coordinate mitigation plans, and contribute to improving renewal execution consistency.
Within 180 Days, You'll
- Consistently manage a high-volume renewal portfolio while achieving strong retention outcomes and forecast accuracy.
- Become a trusted partner to Customer Success, Sales, Finance, Legal, and Operations by driving alignment across complex renewal scenarios.
- Improve operational rigor by identifying process gaps, recommending enhancements, and increasing adoption of renewal best practices.
- Demonstrate measurable impact on renewal predictability, retention performance, and executive visibility.
Within 365 Days, You'll
- Deliver predictable renewal outcomes across your assigned portfolio while consistently meeting or exceeding retention targets.
- Maintain highly accurate forecasting and provide leadership with reliable renewal visibility and risk assessment.
- Drive broad adoption of the Renewals Playbook and contribute to the continued evolution of scalable renewal processes.
- Establish yourself as a key contributor to the growth and maturity of Sitetracker's Renewals & Retention function while helping shape future renewal strategy.
We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses and identifying potential inconsistencies or verification signals in application materials based on available information. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.
The actual compensation offered will be determined by factors such as location, level, job-related knowledge, skills, and experience. For New York and NJ roles, the base salary hiring range for this position is $80,000 to $100,000 + 20% bonus plan.
See all H-1B Visa Renewals Manager Jobs
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Get Access To All JobsTips for Finding H-1B Visa Sponsorship as a Renewals Manager
Verify your degree supports specialty occupation
USCIS requires your degree field to directly relate to a Renewals Manager's core duties, such as contract management, revenue operations, or financial analysis. A general business degree may need supplemental documentation if your transcript doesn't align with the specific role.
Target employers with active LCA filing history
Use Migrate Mate to filter Renewals Manager openings by employers who have filed Labor Condition Applications for this role, so you're applying to companies with a demonstrated H-1B sponsorship track record rather than hoping they'll sponsor.
Check prevailing wage level before negotiating offers
Run the OFLC Wage Search for your target metro area before any offer conversation. Your employer's LCA must certify a wage at or above the prevailing rate, so knowing the threshold helps you gauge whether an offer can realistically support a petition.
Confirm the employer files before the lottery closes
If you need a new H-1B, registration opens in March and selection happens before April 1. Ask recruiters directly whether they file in time for the annual cap window, since some smaller employers in SaaS or insurance only engage immigration counsel after an offer is signed.
Document renewal performance metrics for RFE responses
USCIS occasionally issues Requests for Evidence questioning whether a Renewals Manager role qualifies as a specialty occupation. Keep quantified records of your responsibilities, such as contract renewal rates and revenue retention figures, to support your employer's response if needed.
Use your 60-day grace period strategically between roles
If your H-1B ends with one employer, you have a 60-day grace period to secure a new sponsoring offer. Prioritize employers who can file an H-1B transfer quickly, since your work authorization doesn't begin at the new company until USCIS receives the transfer petition.
H-1B Visa Renewals Manager: Frequently Asked Questions
Does a Renewals Manager role qualify as a specialty occupation for H-1B purposes?
Yes, when the position requires a bachelor's degree or higher in a specific field such as business administration, finance, or a related discipline. USCIS evaluates the job duties, not just the title. Renewals Manager roles that involve contract strategy, revenue forecasting, or client retention analysis generally satisfy the specialty occupation standard, particularly at mid-market and enterprise employers in SaaS, insurance, and financial services.
Which industries sponsor H-1B visas most often for Renewals Managers?
SaaS and subscription software companies, insurance carriers, and financial services firms sponsor H-1B visas for Renewals Managers with the most regularity. These industries rely heavily on recurring-revenue models, making the role a core business function rather than a discretionary hire. You can browse employers with verified LCA filing history for this role on Migrate Mate.
Can my employer sponsor my H-1B extension if my role changes from Renewals Manager to a senior or director title?
Yes, but your employer must file an amended H-1B petition with USCIS before the role change takes effect if the new position involves materially different duties, a different location, or a different wage level. A title change to Senior Renewals Manager or Director of Renewals typically requires an amended petition, which your employer's immigration counsel should initiate proactively.
What happens to my H-1B status if my employer is acquired or merges with another company?
Your H-1B status remains valid through a merger or acquisition if the successor entity assumes your H-1B obligations and your job duties, title, and compensation stay substantially the same. USCIS generally allows a successor-in-interest transfer without a new petition, but your employer's legal team should document the corporate change and confirm no amended petition is required for your specific role.
How do I find Renewals Manager jobs where the employer is already set up to sponsor H-1B visas?
The most reliable signal is an employer's prior LCA filing history, which is public DOL data showing which companies have sponsored comparable roles at certified wage levels. Migrate Mate surfaces this data by employer and occupation, so you can identify companies that have already filed for Renewals Manager or closely related titles rather than relying on job descriptions that vaguely mention visa sponsorship.