H-1B Visa Customer Enablement Manager Jobs
Customer Enablement Manager roles sit at the intersection of SaaS expertise and client success, making them strong candidates for H-1B visa specialty occupation classification. Most positions require a degree in business, communications, or a related field. Employers in enterprise software, cloud platforms, and professional services sponsor H-1B visas for this role regularly.
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Req ID: 78443
Location: Tulsa -TUL
Areas of Interest: Infrastructure; Digital Technology; Enterprise Data; Information Security; Information Services; Information Technology
Pay Transparency Salary Range: Not Available
Application Deadline: 09/02/2026
BOK Financial Corporation Group includes BOKF, NA; BOK Financial Securities, Inc. and BOK Financial Private Wealth, Inc. BOKF, NA operates TransFund and Cavanal Hill Investment Management, Inc. BOKF, NA operates banking divisions: Bank of Albuquerque; Bank of Oklahoma; Bank of Texas and BOK Financial®.
Bonus Type
Discretionary
Summary
We're building a culture at BOK Financial where amazing people can bring their best, be their best, and work for the best. You've come to the right place to grow your career.
You place great value on building meaningful relationships, leveraging technology to transform business outcomes, and creating clarity across complex enterprise initiatives. Bring your knowledge, skills, and abilities to us as a Director, Cloud Enablement & Transformation. You will be positioned to lead one of the organization's most important modernization efforts while shaping the future direction of cloud, platform, automation, and transformation services.
Job Description
The Director, Cloud Enablement & Transformation leads an expert team of highly skilled and diverse technology leaders, Cloud Architects, Engineers, Platform Specialists, and Transformation professionals responsible for establishing, advancing, and governing BOKF's cloud adoption strategy and modernization journey.
This position provides strategic oversight of enterprise cloud services, application modernization programs, cloud platform engineering, automation capabilities, production support, project execution, and transformation initiatives that enable the lines of business to meet corporate strategic objectives. The Director serves as the communications link and strategic liaison between business leadership, technology teams, enterprise architecture, cybersecurity, risk management, vendors, and executive stakeholders.
This role is accountable for developing technology plans, roadmaps, operating models, and investment recommendations that advance BOKF's long- and short-term strategic goals. The Director translates business needs into secure, resilient, scalable, and cost-effective cloud and platform capabilities that improve speed to market, operational efficiency, developer productivity, and enterprise resiliency.
Team Culture
Our mission is to empower our company, teammates, and customers through the delivery of resilient, secure, and customer-centric technology. We achieve this by leveraging our expertise in technology, modern engineering practices, cloud capabilities, automation, and a deep understanding of our business units.
How You'll Spend Your Time
Strategic Leadership & Business Alignment
- You will develop and implement enterprise cloud enablement and transformation plans that support strategic long- and short-term goals for BOKF and its lines of business.
- You will develop a thorough understanding of business strategies, operating processes, information needs, and administrative procedures to ensure cloud and modernization initiatives enable measurable business outcomes.
- You will serve as a trusted advisor and communications link between business leadership, technology leadership, and enterprise stakeholders regarding cloud strategy, modernization priorities, technology risks, and investment decisions.
- You will envision, produce, and advance strategic playbooks and multi-year roadmaps that encompass cloud platforms, application modernization, automation, observability, platform engineering, lifecycle management, and emerging technology enablement.
Cloud Transformation & Modernization
- You will orchestrate and deliver foundational cloud capabilities that accelerate enterprise digital transformation initiatives and enable modern, resilient, and scalable business technology solutions.
- You will establish modernization frameworks, migration patterns, reference architectures, and transformation playbooks that help applications move from legacy environments to cloud-enabled and cloud-native architectures.
- You will drive initiatives that reduce technical debt, improve operational efficiency, strengthen resiliency, and increase technology agility through automation and modernization.
Platform Engineering & Cloud Services
- You will lead an expert team responsible for designing, building, improving, operating, and advancing cloud platform services across AWS and other strategic cloud environments.
- You will establish enterprise standards for cloud architecture, automation, platform engineering, reliability engineering, observability, governance, and operational excellence.
- You will champion Infrastructure as Code, CI/CD pipelines, DevOps, GitOps, self-service engineering capabilities, and shift-left practices that improve developer productivity and accelerate solution delivery.
How You'll Spend Your Time Continued
Operational Delivery & Governance
- You will direct the design, development, implementation, support, and operation of automated systems and cloud platforms to ensure delivery teams adhere to business requirements, company methodology for project management, enterprise architecture standards, security controls, and compliance expectations.
- You will establish KPIs and KRIs that measure platform health, cloud adoption, transformation progress, operational effectiveness, resiliency, customer experience, and value realization.
- You will make recommendations for system enhancements, platform improvements, procedure improvements, and technology investments that strengthen the effectiveness of technology delivery.
Financial, Vendor & Resource Leadership
- You will prepare and manage annual operating and capital budgets, including resource planning, project financial analysis, cloud consumption governance, forecasting, optimization, and financial tracking.
- You will provide leadership for strategic vendor partnerships, cloud providers, managed service relationships, consulting engagements, contract negotiations, and service agreements.
- You will ensure technology investments are aligned with enterprise priorities and deliver measurable business, operational, risk, and resiliency outcomes.
Talent & Organizational Leadership
- You will direct leaders, architects, engineers, and transformation specialists by creating, delivering, and monitoring meaningful performance goals and clearly understood expectations.
- You will build organizational capability through recruiting, coaching, mentoring, training, succession planning, and internal mobility opportunities.
- You will establish a culture focused on accountability, innovation, collaboration, continuous learning, operational excellence, and responsible risk management.
Education Requirements
This level of knowledge is normally acquired through completion of a Bachelor's Degree in Information Systems, Computer Engineering, Computer Science, Business, Information Management, or a related field and at least 12 years of progressively responsible technology experience delivering enterprise-level IT solutions, leading highly skilled technical professionals, managing financial operations, administering service contracts, and driving organizational transformation.
- Significant experience leading enterprise infrastructure, cloud platforms, application modernization, platform engineering, DevOps, or digital transformation initiatives.
- Demonstrated success leading managers, architects, engineers, and technical professionals through large-scale technology change.
- Experience managing multi-million-dollar technology budgets, vendor relationships, cloud providers, managed service relationships, and contract negotiations.
- Experience operating in financial services or another highly regulated environment is preferred.
- Consideration is given to advanced technical certifications in cloud technologies, infrastructure architecture, cybersecurity, DevOps, automation, project management, and technology leadership.
Experience Requirements
Technical Skills & Knowledge
Cloud Platforms & Architecture
- Deep understanding of AWS services, architecture, landing zones, multi-account operating models, migration strategies, cloud governance, and operational best practices.
- Strong knowledge of Azure, hybrid cloud architectures, enterprise network integration, identity integration, and secure cloud connectivity patterns.
- Experience designing highly available, resilient, scalable, secure, and compliant cloud platforms for enterprise workloads.
DevOps, Automation & Platform Engineering
- Strong knowledge of DevOps practices, CI/CD pipelines, GitOps, Infrastructure as Code, Terraform, CloudFormation, automation frameworks, and modern software delivery practices.
- Experience establishing platform engineering capabilities, reusable service patterns, self-service capabilities, developer enablement models, and shift-left practices.
- Ability to guide engineering teams toward automation, standardization, continuous improvement, and measurable operational maturity.
Infrastructure, Operations & Resiliency
- Strong understanding of enterprise infrastructure technologies, including compute, storage, virtualization, operating systems, networking, data center services, business continuity, disaster recovery, and hybrid operations.
- Experience with observability platforms, monitoring solutions, operational analytics, Site Reliability Engineering principles, incident management, problem management, change management, and ITIL practices.
- Knowledge of proactive lifecycle management, platform currency, technical debt reduction, resiliency planning, and operational readiness practices.
Application Modernization & Engineering Enablement
- Knowledge of cloud-native architecture patterns, application migration strategies, modernization approaches, containerization, Kubernetes, OpenShift, microservices, API-driven integration, and modern application delivery methodologies.
- Ability to partner with application, architecture, cybersecurity, and business teams to establish migration and modernization priorities based on business value, technical risk, and operational impact.
Leadership, Business & Financial Acumen
- Advanced knowledge of technology-based information resource management systems and management information systems.
- Advanced management, project management, relationship management, and team-building skills.
- Advanced vendor management, service contract administration, and contract negotiation experience.
- Ability to negotiate compromise, build consensus, influence executive decision-making, and align diverse stakeholder groups around enterprise outcomes.
- Excellent interpersonal, oral, written, presentation, and executive communication skills.
- Strong financial management, budgeting, forecasting, resource planning, business case development, investment prioritization, and value realization capabilities.
- Good understanding of leading-edge technologies and how they are applied in a business environment.
BOK Financial Corporation Group is a stable and financially strong organization that provides excellent training and development to support building the long-term careers of employees. With passion, skill and partnership you can make an impact on the success of the bank, customers and your own career!
Apply today and take the first step towards your next career opportunity!
The companies in BOK Financial Corporation Group are equal opportunity employers. We are committed to providing equal employment opportunities for training, compensation, transfer, promotion and other aspects of employment for all qualified applicants and employees without regard to sex, race, color, religion, national origin, age, disability, pregnancy status, sexual orientation, genetic information or veteran status.
Please contact recruiting_coordinators@bokf.com with any questions.
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Get Access To All JobsTips for Finding H-1B Visa Sponsorship as a Customer Enablement Manager
Map your degree to specialty occupation
USCIS requires a direct relationship between your degree field and the role. A Customer Enablement Manager tied to a SaaS platform maps cleanly to business, information systems, or instructional design. Document that connection explicitly in your resume and cover materials.
Search LCA filings by occupation code
The Standard Occupational Classification code for this role is 11-2021 (Marketing Managers) or 13-1161 (Training and Development Specialists). Use the OFLC Wage Search to find employers who have filed LCAs under those codes and target them directly.
Target employers with CS-platform infrastructure
Companies running Gainsight, Totango, or Salesforce-based customer success stacks file H-1B petitions more consistently for enablement roles because the work clearly meets the specialty occupation threshold. Check for those platforms in job descriptions when evaluating sponsorship likelihood.
Use Migrate Mate to filter verified sponsors
Search Customer Enablement Manager roles on Migrate Mate to see employers with confirmed H-1B LCA filing history for this occupation. That removes guesswork about which companies will actually sponsor versus which ones say they will during interviews.
Negotiate filing timeline before accepting an offer
H-1B cap-subject petitions must be filed by April 1 for an October 1 start. If you're job-searching outside that window, ask whether the employer qualifies as cap-exempt or will use premium processing to meet your current status expiration.
Prepare a role-specific evidence package
USCIS scrutinizes enablement roles because the title varies widely across industries. Gather job description language, an org chart showing where the role sits, and documentation that the position requires a bachelor's degree minimum, not just preferred.
H-1B Visa Customer Enablement Manager: Frequently Asked Questions
Does a Customer Enablement Manager role qualify as a specialty occupation for H-1B purposes?
Yes, if the position requires at least a bachelor's degree in a specific field such as business, communications, instructional design, or information systems. USCIS evaluates the role as described by the employer, not just the title. Roles tied to technical SaaS products or enterprise software are easier to substantiate because the specialized knowledge requirement is more defensible.
Which industries sponsor H-1B visas most often for Customer Enablement Managers?
Enterprise software, cloud infrastructure, and HR technology companies file H-1B petitions for this role most consistently. These employers already have established immigration programs and legal infrastructure for sponsorship. You can browse employers with verified H-1B filing history for this occupation on Migrate Mate, filtered by industry and location.
Can I transfer my H-1B to a new employer if I change Customer Enablement Manager jobs?
Yes. Under H-1B portability rules, you can start working for a new employer as soon as they file a transfer petition, without waiting for approval, as long as your current H-1B is valid and you've been in valid status. The new employer must file a new I-129 petition and a certified LCA that matches the new role's duties and wage level.
How do I find out if an employer's Customer Enablement Manager role meets prevailing wage requirements?
Look up the applicable wage level using the OFLC Wage Search, which lets you search by job title, SOC code, and geographic location. The DOL assigns wage levels one through four based on experience and complexity. Most Customer Enablement Manager roles at mid-level seniority fall at wage level two or three, and the employer's LCA must certify payment at or above that threshold.
What happens to my H-1B status if I'm laid off from a Customer Enablement Manager position?
You have a 60-day grace period from your last day of employment to find a new sponsor, change to another nonimmigrant status, or leave the U.S. During that window, your status is still technically valid for purposes of filing a transfer petition. Acting quickly matters because the 60-day clock starts on your actual termination date, not the date your employer notifies USCIS.