H-1B Visa Data Center Manager Jobs
Data Center Manager roles qualify as H-1B visa specialty occupations under USCIS guidelines, typically requiring a bachelor's degree in computer science, information systems, or electrical engineering. Employers in cloud infrastructure, colocation, and enterprise IT regularly file H-1B visa petitions for this title, making it one of the more sponsorship-active roles in technical operations.
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JOB DESCRIPTION:
The Data Center Operations Production Specialist owns the responsibility of ensuring all IT infrastructure within the data center environment has been configured and deployed to proper specifications and placed online in a timely manner.
Work Location/Days/Hours:
- Ashburn, VA
- Tuesday – Friday
1st Shift: 7am-6pm EST - 4 x 10's
Job Requirements:
Key Accountabilities
- Utilize custom management software and internal ticketing system to provide customer support
- Assign physical locations and IPs for simple customer configurations
- Assign physical locations and request IPs for complex customer configurations
- Utilize custom software to maximize space/power utilization within the data center environment
- Complete customer configuration installations; including hardware modification, operating system installation, mounting of devices within cabinets and completion of all required cabling
- Build fully functioning servers utilizing x86-based hardware components
- Install Microsoft Windows Server, Red Hat Enterprise Server, Ubuntu Linux or VMWare ESX Server on supported x86-based hardware platforms
- Configure simple operating system storage requirements including file system, disk management and RAID technologies
- Standard operating systems administration to include troubleshooting of configuration files and permissions in addition to resolution of login, password and connectivity issues
- Configure and establish local area network (LAN) connectivity and remote access to customer configurations utilizing SSH or Terminal Services/Remote Desktop Services and Remote Access Controllers
- Complete the configuration and deployment of network device hardware including edge and core routers, access and aggregation switches, firewalls, load-balancers and security appliances
- Complete the configuration and deployment of storage devices including shared and dedicated SAN, DAS and NAS arrays
- Provide technical communication relating to customer configurations in a concise, professional manner
- Demonstrate a strong understanding of the overall data center environment to include the relationship between electrical, HVAC and redundant infrastructure systems
- Adhere to company security policies and procedures, including health and safety and local governing requirements, as directed
- Serve as the primary technical escalation point for DCOPS Technician I personnel
- Coordinate the onboarding and training for all new DCOPS personnel within the team
- Execute and maintain meticulous 5S and housekeeping practices
- Demonstrate no less than full performance in a continuous, consistent, measurable manner
- Demonstrate high levels of passion and enthusiasm when providing Fanatical Support to all customers and coworkers
- Communicate in an honest, transparent manner focused on building trust amongst customers and coworkers
Key Performance Indicators (please note your KPI’s are the outputs of each of the accountabilities)
- Demonstrate a clear understanding of Rackspace software toolsets required for the configuration and installation of customer configurations
- Utilize Rackspace software toolsets to drive and complete work globally, across data centers when required
- Demonstrate the ability to successfully complete customer configuration builds and hardware troubleshooting
- Customer configurations are provisioned and installed prior to the specified delivery date
- Attention to detail and adherence to build instructions ensure customer configuration rework is not required
- Copper and fiber cabling is installed and terminated in a manner that ensures the highest standards both functionally as well as aesthetically
- Troubleshooting and problem solving capabilities lead to accurate and timely resolution of technical events
- All production and provisioning activities are quality controlled and adhere to published policy and process to ensure Global alignment
- All customer incidents or potential risks to our customers must be investigated utilizing the root cause analysis method
- All customer interactions, both internal and external, are conducted in a manner that delights customers
- Process and policy sign off is conducted in a timely manner, with clear understanding of the subject matter, by the specified due date
- Serve as a primary activator for global alignment by reviewing process and policy documentation on the knowledge base for accuracy and relevance
- Assist in knowledge base administration by reviewing and correcting formatting as needed
- Ensure that process and policy training amongst the team is completed by the specified due date
- All areas of responsibility are clean and organized with specific areas designated for all moveable items
MAIN CONTACTS (external/internal):
- Data Center Operations Team Lead (daily: direct manager)
- Internal Rackspace Personnel (daily: status of customer issues, configurations, objectives and tasks)
- External Customers/Vendors (varies: configuration planning and status communication)
- External Vendors (varies: supervision and oversight of work undertaken)
REQUIREMENTS
- High School diploma or equivalent required; University or College degree preferred
- Minimum 2-years experience working in a data center environment or equivalent technology background required
- Minimum 1-year as an employee of Rackspace preferred
- Minimum 2-years experience or ability to show familiarity with building, repairing or upgrading hardware components required
- Minimum 2-years experience in a customer service oriented position preferred
- Industry recognized certifications in operating systems, networking, security and/or storage technologies preferred
- Experience with Dell PowerEdge and HP ProLiant rack server hardware required
- Experience with Cisco ASA and ASA-X series firewalls, F5 BigIP and Brocade ADX series load-balancers and Alert Logic IDS required
- Experience with Cisco Catalyst 2900, 4900, 6500 and Nexus series switches and ASR series routers required
- Experience with Dell PowerVault DAS, NetApp and EMC Isilon NAS systems, EMC VMAX and VNX SAN systems required
- Must prepare and deliver technical training sessions for data center staff
- Must be able to work a flexible schedule, 24x7x365 coverage required including holidays and weekend.
- Must be able to prioritize work in a fast paced, high pressure environment including the resolution of escalated issues and events
- Must have experience leading root cause analysis investigations
- Must possess exceptional written and verbal skills, type with proficiency and exhibit professional phone etiquette
- Must be proficient with productivity software including, but not limited to, Microsoft Office and Open Office as well as email client software
- Must be able to lift 50 lbs over head
- Must have reliable transportation and be willing to occasionally travel (2-4 wks/yr)
Success in the role requires the following personal qualities:
- Excellent Verbal and Non-Verbal Communication
- Finds issues and solutions ahead of need
- Takes the lead on a team when needed
- Actively solicits feedback from others
- Ability to proactively solve problems
- Rational decision making in high pressure situations
#LI-DB1 #LI-Onsite
Our compensation reflects the cost of labor across several geographic markets. The compensation range for this position ranges from $73,336.00/year in our lowest geographic market up to $107,521.70/year in our highest geographic market. Pay is based on a number of factors including market location and may vary depending on job-related knowledge, skills, and experience. Your recruiter can share more about the specific salary range for your preferred location during the hiring process. The compensation package may also include incentive compensation opportunities in the form of annual bonus or incentives, equity awards and an Employee Stock Purchase Plan (ESPP). Learn more about benefits at Rackspace.
About Rackspace Technology
Rackspace Technology is the trusted operator of the full enterprise AI stack, from governed private cloud to AI inference and agents in production. From edge to core to cloud, we operate the infrastructure, data layer, and software integration to deliver business outcomes with the predictable cost, reliability, security, and compliance that regulated and mission-critical environments demand. We support customers in more than 120 countries with AI capabilities spanning private cloud, public cloud, applications, data and cyber resilience.
More on Rackspace Technology
Though we’re all different, Rackers thrive through our connection to a central goal: to be a valued member of a winning team on an inspiring mission. We bring our whole selves to work every day. And we embrace the notion that unique perspectives fuel innovation and enable us to best serve our customers and communities around the globe. We welcome you to apply today and want you to know that we are committed to offering equal employment opportunity without regard to age, color, disability, gender reassignment or identity or expression, genetic information, marital or civil partner status, pregnancy or maternity status, military or veteran status, nationality, ethnic or national origin, race, religion or belief, sexual orientation, or any legally protected characteristic. If you have a disability or special need that requires accommodation, please let us know.
See all 914+ H-1B Visa Data Center Manager Jobs
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Get Access To All JobsTips for Finding H-1B Visa Sponsorship as a Data Center Manager
Align your degree to infrastructure management
USCIS scrutinizes whether your degree field directly relates to the role. A computer science or electrical engineering degree maps cleanly to data center operations. If yours is adjacent, gather coursework records showing networking, systems administration, or facilities management content.
Search LCA filings for your exact title
Use the OFLC Wage Search to look up certified Labor Condition Applications filed under 'Data Center Manager' or related SOC codes. Employers with recent LCA activity have active H-1B pipelines, which signals genuine sponsorship capacity, not just stated willingness.
Target employers operating large-scale infrastructure
Colocation providers, hyperscale cloud operators, and financial institutions with on-premises data centers file H-1B petitions for this title far more consistently than small IT shops. Migrate Mate filters employers by verified LCA filing history so you're not guessing at sponsorship likelihood.
Clarify prevailing wage tier before accepting an offer
DOL assigns this occupation to wage levels based on supervisory scope and complexity. A Level II wage covers mid-level managers; Level III applies to senior roles overseeing multiple facilities. Confirm which tier your offer reflects using the OFLC Wage Search before your employer files the LCA.
Negotiate filing timeline into your offer letter
H-1B cap-subject petitions open in April for an October 1 start date. If your offer arrives in January, you may face a nine-month gap. Ask your employer to specify the intended filing date and whether they'll cover premium processing to reduce that window.
Document your 24x7 operational authority for USCIS
USCIS occasionally issues Requests for Evidence questioning whether a Data Center Manager role truly requires a specialty degree. Counter this by having your employer document budget authority, vendor contract oversight, and engineering decision-making responsibilities in the I-129 support letter.
H-1B Visa Data Center Manager: Frequently Asked Questions
Does a Data Center Manager role qualify as an H-1B specialty occupation?
Yes, provided the employer can demonstrate the position normally requires at least a bachelor's degree in a specific technical field such as computer science, information systems, or electrical engineering. Roles primarily involving physical facilities management without technical decision-making carry a higher risk of a Request for Evidence, so the job description and support letter need to emphasize engineering and systems responsibilities.
Which employers sponsor H-1B visas for Data Center Manager roles?
Employers with the strongest H-1B filing history for this title include large cloud providers, colocation companies, financial institutions with proprietary data centers, and managed service providers running multi-tenant infrastructure. You can browse verified sponsoring employers filtered by this title on Migrate Mate, which pulls directly from DOL Labor Condition Application disclosure data.
How does the H-1B prevailing wage requirement affect Data Center Manager offers?
DOL requires your employer to pay the prevailing wage for the occupation at the work location before certifying the LCA. For Data Center Manager roles, the wage level depends on supervisory scope: managing a single site typically falls at Level II, while overseeing regional or multi-site operations lands at Level III or IV. You can verify the applicable wage using the OFLC Wage Search before evaluating any offer.
Can I transfer my H-1B to a new data center employer mid-visa?
Yes. Under H-1B portability rules, you can start working for a new employer as soon as they file a new I-129 petition on your behalf, provided your previous petition was approved and you've been maintaining valid status. The new employer doesn't need to wait for approval before you begin. Your previous employer's LCA does not transfer, so the new employer must file a fresh LCA with DOL.
What documentation should I prepare before an employer files my H-1B petition?
You'll need your academic transcripts and degree certificates, a credential evaluation if your degree is from outside the U.S., and a detailed resume showing your technical and supervisory responsibilities. Your employer will need to prepare the LCA, the I-129 petition, and a support letter explaining why the Data Center Manager role requires a specialty degree. USCIS may request additional evidence if the degree-to-role connection isn't immediately clear from the job description.