H-1B Visa Field Service Technician Jobs
Field Service Technician roles qualify for H-1B visa sponsorship when the position requires a bachelor's degree in engineering, electronics, or a related technical field. Employers file a Labor Condition Application with DOL before your petition, certifying the role meets prevailing wage standards for your work location.
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Get Access To All JobsJoin Toshiba America Business Solutions as a Field Service Technician 1 in Rochester, NY.
You’ll work with industry-leading office technology while supporting customers throughout your assigned territory. From troubleshooting and repairs to installations and upgrades, you’ll play a key role in keeping multifunction printers, copiers, and Managed Print Services (MPS) environments running at their best.
Every day brings new opportunities to solve technical challenges, support customers and keep business-critical technology running smoothly.
If you enjoy hands-on work, continuous learning, and working directly with customers, you’ll have the opportunity to build your expertise across industry-leading office technology.
What you’ll do
- Maintain, service, and repair printers, copiers, and other office technology at customer locations
- Provide product training and support to customers
- Diagnose equipment issues and perform installations, upgrades, modifications, removals, and retrofits
- Complete service calls based on priority while managing your schedule effectively
- Maintain parts inventory, tools, and test equipment, and perform preventative maintenance
- Complete required Toshiba, dealer, and manufacturer training, and rebuild components in the shop as needed
- Accurately document service activities and follow safety policies and procedures
What You’ll Bring
- High School Diploma or GED
- Minimum of 1 year of experience in technical repair, service, installation, training, or support of copier and office equipment, Photo ID systems/software, printers, ID Badge systems, fingerprint equipment, or comparable products
- Relevant education, certifications, or internships in related fields may be considered in lieu of the required experience
- Experience with document management systems, multifunction printers (MFPs), print devices, and/or 6 months of Shop Tech experience is a plus
- Intermediate computer skills and strong electro-mechanical aptitude
- Ability to lift 50 lbs. and perform frequent bending, lifting, and reaching
- Valid driver's license and auto insurance coverage per Toshiba policy for positions requiring the use of a personal vehicle for company business
Earn Well
- $18.00-$19.00, depending on experience
- Monthly Technician Bonus up to $450.00, per month
- Mileage Reimbursement or Fleet Vehicle and gas card (based on availability)
Benefits
- Medical, dental, and vision coverage
- 401(k) plan with match and company provided life insurance
- Employee Assistance Programs, pre-tax spending accounts, pet insurance, and employee discounts
- Generous paid holidays, vacation & sick/personal business/volunteer days
- Opportunities for career growth within a global technology organization
About us
Toshiba America Business Solutions is a leader in digital technology, delivering innovative print, document management, and workflow solutions that help organizations across a wide range of industries.
At Toshiba, you’ll have opportunities to expand your expertise, gain exposure to multiple areas of the business, and build a rewarding career with a trusted global organization.
Toshiba America Business Solutions is an equal opportunity/affirmative action employer that evaluates qualified applicants without regard to age, ancestry, color, religious creed, disability, marital status, medical condition, genetic information, military or veteran status, national origin, race, sex, gender, gender identity, gender expression and sexual orientation or any other protected factor.
We also consider qualified applicants regardless of criminal histories, consistent with legal requirements. Individuals who need a reasonable accommodation because of a disability for any part of the employment process should email AccommodationRequest@tabs.toshiba.com to request an accommodation.
Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities
This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.
Join Toshiba America Business Solutions as a Field Service Technician 1 in Rochester, NY.
You’ll work with industry-leading office technology while supporting customers throughout your assigned territory. From troubleshooting and repairs to installations and upgrades, you’ll play a key role in keeping multifunction printers, copiers, and Managed Print Services (MPS) environments running at their best.
Every day brings new opportunities to solve technical challenges, support customers and keep business-critical technology running smoothly.
If you enjoy hands-on work, continuous learning, and working directly with customers, you’ll have the opportunity to build your expertise across industry-leading office technology.
What you’ll do
- Maintain, service, and repair printers, copiers, and other office technology at customer locations
- Provide product training and support to customers
- Diagnose equipment issues and perform installations, upgrades, modifications, removals, and retrofits
- Complete service calls based on priority while managing your schedule effectively
- Maintain parts inventory, tools, and test equipment, and perform preventative maintenance
- Complete required Toshiba, dealer, and manufacturer training, and rebuild components in the shop as needed
- Accurately document service activities and follow safety policies and procedures
What You’ll Bring
- High School Diploma or GED
- Minimum of 1 year of experience in technical repair, service, installation, training, or support of copier and office equipment, Photo ID systems/software, printers, ID Badge systems, fingerprint equipment, or comparable products
- Relevant education, certifications, or internships in related fields may be considered in lieu of the required experience
- Experience with document management systems, multifunction printers (MFPs), print devices, and/or 6 months of Shop Tech experience is a plus
- Intermediate computer skills and strong electro-mechanical aptitude
- Ability to lift 50 lbs. and perform frequent bending, lifting, and reaching
- Valid driver's license and auto insurance coverage per Toshiba policy for positions requiring the use of a personal vehicle for company business
Earn Well
- $18.00-$19.00, depending on experience
- Monthly Technician Bonus up to $450.00, per month
- Mileage Reimbursement or Fleet Vehicle and gas card (based on availability)
Benefits
- Medical, dental, and vision coverage
- 401(k) plan with match and company provided life insurance
- Employee Assistance Programs, pre-tax spending accounts, pet insurance, and employee discounts
- Generous paid holidays, vacation & sick/personal business/volunteer days
- Opportunities for career growth within a global technology organization
About us
Toshiba America Business Solutions is a leader in digital technology, delivering innovative print, document management, and workflow solutions that help organizations across a wide range of industries.
At Toshiba, you’ll have opportunities to expand your expertise, gain exposure to multiple areas of the business, and build a rewarding career with a trusted global organization.
Toshiba America Business Solutions is an equal opportunity/affirmative action employer that evaluates qualified applicants without regard to age, ancestry, color, religious creed, disability, marital status, medical condition, genetic information, military or veteran status, national origin, race, sex, gender, gender identity, gender expression and sexual orientation or any other protected factor.
We also consider qualified applicants regardless of criminal histories, consistent with legal requirements. Individuals who need a reasonable accommodation because of a disability for any part of the employment process should email AccommodationRequest@tabs.toshiba.com to request an accommodation.
Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities
This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.
See all 311+ H-1B Visa Field Service Technician Jobs
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Get Access To All JobsTips for Finding H-1B Visa Sponsorship as a Field Service Technician
Verify your degree supports specialty occupation
H-1B approval for Field Service Technician roles depends on proving the job requires a specific bachelor's degree. Review the O*NET profile for this occupation and confirm your degree field aligns with the technical requirements listed in the job posting.
Target employers with active LCA filing history
Search Migrate Mate to filter Field Service Technician roles by employers who have filed Labor Condition Applications for this occupation code. Past LCA activity signals an established H-1B sponsorship process, not a first-time attempt.
Confirm the work location before LCA is filed
Your H-1B is tied to the worksite address on the LCA. Field service roles often involve multiple client sites, so clarify with your employer whether they'll file a blanket LCA covering multiple locations or a site-specific one before the petition is submitted.
Ask about premium processing before your start date
If your offer letter has a firm start date, ask the employer early whether they'll use USCIS premium processing. Standard adjudication can take several months, and field service positions often have project-driven timelines that won't accommodate a long wait.
Document hands-on certifications alongside your degree
USCIS may issue a Request for Evidence questioning whether a Field Service Technician role truly requires a bachelor's degree. Certifications like CompTIA, vendor-specific credentials, or licensed engineer oversight responsibilities strengthen the specialty occupation argument in your petition.
Track your 60-day grace period if you lose sponsorship
If your H-1B employment ends, you have a 60-day grace period to find a new sponsoring employer and file a transfer petition. Field service roles at equipment manufacturers and industrial contractors frequently sponsor transfers, so prioritize employers with open requisitions quickly.
H-1B Visa Field Service Technician: Frequently Asked Questions
Does a Field Service Technician role qualify as an H-1B specialty occupation?
It depends on how the employer defines the position. USCIS requires the role to normally require a bachelor's degree in a specific technical field such as electrical engineering, mechanical engineering, or electronics technology. Generic technician roles that accept any degree or substitute experience for education are harder to support. Employers strengthen the case by tying specific degree requirements to the job description.
How do I find Field Service Technician employers who actively sponsor H-1B visas?
Browse Field Service Technician roles on Migrate Mate, which filters listings by employers with verified H-1B Labor Condition Application filing history. Equipment manufacturers, industrial automation companies, and medical device firms are common sponsors for this title. Confirmed LCA activity means the employer already has an H-1B process in place rather than encountering it for the first time with your offer.
Can my H-1B cover field work across multiple client sites?
Yes, but the employer must account for each worksite on the Labor Condition Application. For roles involving travel to multiple locations, employers typically file a blanket LCA covering anticipated sites or file amendments as worksites change. USCIS requires that prevailing wage compliance is documented for every location where you perform work for more than a short-term period.
What happens to my H-1B status if my employer loses a major service contract?
If your employment ends because the employer lost a contract and your role is eliminated, your H-1B status ends with it. You have a 60-day grace period to secure a new sponsoring employer and file an H-1B transfer petition. During that window your existing authorization remains valid, but you can't start work for the new employer until the transfer petition is filed with USCIS.
Does my employer need to be E-Verify enrolled to sponsor my H-1B?
E-Verify enrollment is not a universal H-1B requirement, but it is mandatory for federal contractors and for employers sponsoring STEM OPT workers. For standard H-1B petitions, USCIS does not require E-Verify participation. That said, many large industrial and defense-sector employers in field service are federal contractors and will already be enrolled, which also satisfies separate I-9 compliance obligations.