H-1B Visa Service Team Member Jobs
Service Team Member roles can qualify for H-1B sponsorship when the position requires a bachelor's degree in a directly related field, such as hospitality management, business operations, or a related specialty. Employers must file a certified Labor Condition Application with DOL before petitioning USCIS, and the annual H-1B cap means timing your job search around the April filing window matters.
See All Service Team Member JobsOverview
Showing 5 of 959+ Service Team Member jobs
Have you applied for this role?
Have you applied for this role?
Have you applied for this role?
Have you applied for this role?
Have you applied for this role?
See all 959+ Service Team Member jobs
Sign up for free to unlock all listings, filter by visa type, and get alerts for new Service Team Member roles.
Get Access To All JobsINTRODUCTION
Deliver friendly customer service, help customers shop our store, and find what they're looking for. Ensure all customers receive a fast and friendly checkout experience.
ROLE AND RESPONSIBILITIES
- Complete truck unloading and merchandise duties throughout the store including maintaining store recovery standards to deliver our Brand Promises.
- Help customers shop, locate products, and provide them with solutions.
- Provide a fast and friendly checkout experience; execute cash handling to standards.
- Engage customers on the benefits of the Rewards program and Private Label Credit Cards and complete enrollments.
- Educate customers on the Voice of Customer (VOC) survey.
- Assist with Omni channel processes, including Buy Online Pickup in Store (BOPIS) and Ship From Store (SFS).
- Participate in the truck unload, stocking, and planogram (POGs) processes.
- Responsible to complete merchandise recovery and maintenance including the merchandise return / go back process and general store recovery to ensure a well-merchandised and in-stock store.
- Perform Store In Stock Optimization (SISO) and AD set duties as assigned.
- Support shrink and safety programs.
- Adhere to Standard Operating Procedures (SOPs) and Company programs to ensure compliance with applicable laws and requirements; execute Company policies and standards.
- Interact with others in an accepting and respectful manner; remain positive and respectful, even in difficult situations; promote commitment to the organization's vision and values; project a positive image and serve as a role model for other Team Members.
- Cross trained in Custom Framing selling and production.
Other duties as assigned
BASIC QUALIFICATIONS
- Retail and/or customer service experience preferred.
PREFERRED QUALIFICATIONS
Physical Requirements
- Ability to remain standing for long periods of time.
- Ability to move throughout the store.
- Regular bending, lifting, carrying, reaching, and stretching.
- Lifting heavy boxes and accessing high shelves by ladder or similar equipment.
- If you need help performing these essential functions of your job, please contact your supervisor so that we may engage in the interactive process with you to determine if a reasonable accommodation is available.
- Public retail store setting taking care of our customers; all public areas are climate controlled; some stock rooms may not be climate controlled; some outdoor work if assigned to retrieve shopping carts or while unloading trucks; Frame shop contains glass cutter and heat press; work hours include nights, weekends and early mornings.
Applicants in the U.S. must satisfy federal, state, and local legal requirements of the job.
Michaels requires all team members in this role to be at least sixteen (16) years or older.
COMPENSATION
Total Base Pay Range for this Position:
At The Michaels Companies Inc., our purpose is to fuel the joy of creativity and celebration. As the leading destination for creating and celebrating in North America, we operate over 1,300 stores in 49 states and Canada and online at Michaels.com and Michaels.ca. The Michaels Companies, Inc. also owns Artistree, a manufacturer of custom and specialty framing merchandise. Founded in 1973 and headquartered in Irving, Texas, Michaels is the best place for all things creative.
At Michaels, we prioritize the wellbeing of our teams by providing robust benefits for both full-time and part-time Team Members. Our benefits include health insurance (medical, dental, and vision), paid time off, tuition assistance, generous employee discounts, and much more.
Michaels is an Equal Opportunity Employer. We are here for all Team Members and all customers to create, innovate and be better together.
Michaels is committed to the full inclusion of all qualified individuals. In keeping with this commitment, Michaels will assure that people with disabilities are provided reasonable accommodations. Accordingly, if a reasonable accommodation is required to fully participate in the job application or interview process, to perform the essential functions of the job, and/or to receive all other benefits and privileges of employment, please contact Customer Care at 1-800-642-4235 (1800-MICHAEL).
INTRODUCTION
Deliver friendly customer service, help customers shop our store, and find what they're looking for. Ensure all customers receive a fast and friendly checkout experience.
ROLE AND RESPONSIBILITIES
- Complete truck unloading and merchandise duties throughout the store including maintaining store recovery standards to deliver our Brand Promises.
- Help customers shop, locate products, and provide them with solutions.
- Provide a fast and friendly checkout experience; execute cash handling to standards.
- Engage customers on the benefits of the Rewards program and Private Label Credit Cards and complete enrollments.
- Educate customers on the Voice of Customer (VOC) survey.
- Assist with Omni channel processes, including Buy Online Pickup in Store (BOPIS) and Ship From Store (SFS).
- Participate in the truck unload, stocking, and planogram (POGs) processes.
- Responsible to complete merchandise recovery and maintenance including the merchandise return / go back process and general store recovery to ensure a well-merchandised and in-stock store.
- Perform Store In Stock Optimization (SISO) and AD set duties as assigned.
- Support shrink and safety programs.
- Adhere to Standard Operating Procedures (SOPs) and Company programs to ensure compliance with applicable laws and requirements; execute Company policies and standards.
- Interact with others in an accepting and respectful manner; remain positive and respectful, even in difficult situations; promote commitment to the organization's vision and values; project a positive image and serve as a role model for other Team Members.
- Cross trained in Custom Framing selling and production.
Other duties as assigned
BASIC QUALIFICATIONS
- Retail and/or customer service experience preferred.
PREFERRED QUALIFICATIONS
Physical Requirements
- Ability to remain standing for long periods of time.
- Ability to move throughout the store.
- Regular bending, lifting, carrying, reaching, and stretching.
- Lifting heavy boxes and accessing high shelves by ladder or similar equipment.
- If you need help performing these essential functions of your job, please contact your supervisor so that we may engage in the interactive process with you to determine if a reasonable accommodation is available.
- Public retail store setting taking care of our customers; all public areas are climate controlled; some stock rooms may not be climate controlled; some outdoor work if assigned to retrieve shopping carts or while unloading trucks; Frame shop contains glass cutter and heat press; work hours include nights, weekends and early mornings.
Applicants in the U.S. must satisfy federal, state, and local legal requirements of the job.
Michaels requires all team members in this role to be at least sixteen (16) years or older.
COMPENSATION
Total Base Pay Range for this Position:
At The Michaels Companies Inc., our purpose is to fuel the joy of creativity and celebration. As the leading destination for creating and celebrating in North America, we operate over 1,300 stores in 49 states and Canada and online at Michaels.com and Michaels.ca. The Michaels Companies, Inc. also owns Artistree, a manufacturer of custom and specialty framing merchandise. Founded in 1973 and headquartered in Irving, Texas, Michaels is the best place for all things creative.
At Michaels, we prioritize the wellbeing of our teams by providing robust benefits for both full-time and part-time Team Members. Our benefits include health insurance (medical, dental, and vision), paid time off, tuition assistance, generous employee discounts, and much more.
Michaels is an Equal Opportunity Employer. We are here for all Team Members and all customers to create, innovate and be better together.
Michaels is committed to the full inclusion of all qualified individuals. In keeping with this commitment, Michaels will assure that people with disabilities are provided reasonable accommodations. Accordingly, if a reasonable accommodation is required to fully participate in the job application or interview process, to perform the essential functions of the job, and/or to receive all other benefits and privileges of employment, please contact Customer Care at 1-800-642-4235 (1800-MICHAEL).
See all 959+ Service Team Member jobs
Sign up for free to unlock all listings, filter by visa type, and get alerts for new Service Team Member roles.
Get Access To All JobsTips for Finding H-1B Visa Sponsorship in Service Team Member
Verify your role meets specialty occupation
Pull the O*NET profile for Service Team Member to confirm the listed education requirements. H-1B approval depends on the position requiring at least a bachelor's degree in a specific field, not just any degree.
Check employer LCA filing history first
Use Migrate Mate to filter Service Team Member roles by employers with active H-1B LCA filings. This cuts out companies that have never sponsored the visa type and focuses your applications where sponsorship is already established practice.
Align your degree field to the job description
Gather transcripts and credential evaluations before applying. If your degree is from outside the U.S., a NACES-member evaluation confirming equivalency to a U.S. bachelor's degree strengthens the specialty occupation argument your employer must make to USCIS.
Target employers enrolled in E-Verify
E-Verify enrollment is required for employers sponsoring STEM OPT workers and is a reliable indicator of immigration compliance infrastructure. Service Team Member roles at these employers are more likely to have an established H-1B filing process already in place.
Negotiate offer timing around the cap deadline
H-1B cap-subject petitions must be filed by April 1 for an October 1 start date. If you receive an offer in May, your earliest cap-subject start is the following October, so confirm the employer will hold the role for up to 17 months if needed.
Confirm the prevailing wage before signing
Run the SOC code for your specific Service Team Member role through the OFLC Wage Search before accepting an offer. Your offered salary must meet the DOL prevailing wage for your work location, and a shortfall can delay or invalidate the LCA your employer files on your behalf.
Service Team Member jobs are hiring across the US. Find yours.
Find Service Team Member JobsService Team Member H-1B Visa: Frequently Asked Questions
Can a Service Team Member role qualify for H-1B sponsorship?
Yes, if the position requires a bachelor's degree in a directly related field such as hospitality management, business administration, or operations management. The employer must demonstrate to USCIS that the role is a specialty occupation. Generalist service roles without a defined degree requirement are harder to approve, so the job description language matters significantly.
How do I find Service Team Member employers who actually sponsor H-1B visas?
Search on Migrate Mate, which filters roles by verified employer LCA filing history. This shows you which companies have already filed Labor Condition Applications for Service Team Member or similar positions, so you're targeting employers with a demonstrated track record of H-1B sponsorship rather than guessing based on company size alone.
What documents should I prepare before approaching employers about H-1B sponsorship?
Have your academic credentials ready, including transcripts and a NACES-approved foreign credential evaluation if your degree is from outside the U.S. Also prepare a clear record of your work history demonstrating how your background maps to the specialty occupation definition. USCIS requires the employer to establish the degree-to-role connection, and your documentation supports that case.
Does my employer need to prove a labor shortage to file my H-1B petition?
No. Unlike the PERM green card process, H-1B sponsorship does not require employers to conduct a domestic recruitment test or prove no qualified U.S. workers are available. The employer must file a certified LCA with DOL confirming the offered wage meets prevailing wage levels, but there's no advertising or recruitment obligation attached to the H-1B petition itself.
What happens to my H-1B status if I'm laid off from a Service Team Member role?
You have a 60-day grace period after your employment ends to find a new H-1B sponsor, change to another valid status, or depart the U.S. Your new employer must file a transfer petition before the grace period expires. Starting your job search immediately and targeting companies with active LCA filings is the most effective use of that window.
See which Service Team Member employers are hiring and sponsoring visas right now.
Search Service Team Member Jobs