H-1B Visa Field Operations Manager Jobs
Field Operations Manager roles qualify for H-1B visa sponsorship when the position requires a bachelor's degree in a directly related field like business, industrial engineering, or supply chain management. Employers filing LCAs for these roles must meet DOL prevailing wage requirements, and many large logistics, manufacturing, and infrastructure companies have active H-1B filing histories.
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Field Operations Manager (Hardware)
BY Title: Operations Manager; Project Manager
Location: Virtual within the US (CST or MST preferred)
Overview
Join our dynamic team at Blue Yonder, where innovation meets excellence. We are excited to announce an opportunity to be part of the Blue Yonder Returns Management team, where we provide cutting-edge solutions in last-mile delivery and returns management and play a crucial role in driving forward our mission to revolutionize the supply chain landscape.
Scope
In the role of Field Operations Manager (Hardware), you will be working to ensure the smooth and effective deployment, implementation and operationalization of our hardware self-service solution (returns kiosk) into host service locations. The ideal candidate will bring strong organizational skills, operational proficiency, and a dynamic mindset to align our technology solutions with our customers' goals while driving operational excellence and efficiency.
What You’ll Do
Day-to-Day vendor management of our hardware manufacturing and services partners which includes but is not limited to:
- Managing hardware partner(s) production timelines, ensuring products are built within the specified and agreed timelines
- Managing logistics partner(s) timelines to ensure that hardware products are shipped and delivered to agreed locations within specified timelines
- Managing service partner(s) to ensure that all operational activities such as site surveys, hardware staging, deployment and installation are performed on time and to customer specification
- Creating hardware rollout and deployment plans based on production, site survey and installation timelines
- Elements of vendor KPI, SLA and SLO compliance management
- Working alongside Project Managers to define achievable shipment, survey, deployment and installation schedules for product deployment into the field
- Working alongside Client Account management to communicate project timelines, goals and outcomes
- Supporting the Technical Operations leadership team in the provision of reporting relating to kiosk service execution activity
Customer-facing activity which will include but is not limited to:
- Meeting with potential and newly onboarded customers, in the capacity of a subject matter expert to understand their logistical and operational implementation challenges and requirements
- Understanding desired customer deployment timelines and possibilities based on current hardware availability and production timelines
- Overseeing hardware pilot installations with third-party suppliers and vendors to ensure they are completed within agreed timelines and to customer specifications
- Hardware configuration to ensure that our products are tested and working as expected prior to deployment (training provided)
- On-site customer training on Blue Yonder hardware and software products (training provided)
Vendor / Partner activity which will include but is not limited to:
- Running daily sync calls with key partner to manage execution of agreed service deployment plans
- Managing service escalations with responsible partners
- Taking part in vendor / partner MBRs & QBRs to ensure service deployment improvement occurs at a tactical and strategic level
- Work with key partners and vendors to improve existing or implement new service delivery processes
What We are Looking for
Required Experience, Skills and Attributes:
- A generalist who is highly adaptable and flexible in a constantly shifting landscape, thrives off of the challenge of solving problems, and whose goal is getting the job done.
- 3-5 years of experience in hardware field operations management required; ideally in the logistics and / or technology sectors (e.g. self-service kiosks, ATMs, EV chargers, etc.)
- Experience working with 3rd party partners, vendors and service providers
- Strong verbal and written communication skills at all organizational levels
- Team player with time management flexibility who has the ability to work with cross-functional, cross-cultural, geographically distributed teams, and all levels of management
- Strong organization and leadership skills
- Proficient computer skills to include Excel, Word, and PowerPoint
- Ability to work independently and in a team, to solve problems, and execute solutions utilizing creative approaches.
Bonus if you have:
- Experience of project management methodologies, e.g. PRINCE2, PMI
- Experience of process management methodologies, e.g. Six Sigma
- Experience of Mobile Device Management (MDM) or RMM tools (SOTI, Ivanti, etc.)
- Experience with Zebra, TSC, Honeywell or Samsung handheld devices, label printers, mobile phones, etc.
- Exposure to self-service kiosks or terminal technologies and products
- Experience with office collaboration applications and project management tools such as Smartsheet, Teams, OneDrive, etc.
- Working within a technology organization, including working alongside and escalating to Technology teams such as DevOps, TechOps, Product Development, etc.
Compensation
- The annual salary range for this position is $91,111.54 - $114,888.45
The salary range information provided reflects the anticipated base salary range for this position based on current national data. Minimums and maximums may vary based on location. Individual salary will be commensurate with skills, experience, certifications or licenses and other relevant factors. In addition, this role will be eligible to participate in either the annual performance bonus or commission program, determined by the nature of the position.
At Blue Yonder, we care about the wellbeing of our employees and those most important to them. This is reflected in our robust benefits package and options that includes:
- Comprehensive Medical, Dental and Vision
- 401K with Matching
- Flexible Time Off
- Corporate Fitness Program
- A variety of voluntary benefits such as; Legal Plans, Accident and Hospital Indemnity, Pet Insurance and much more
At Blue Yonder, we are committed to a workplace that genuinely fosters inclusion and belonging in which everyone can share their unique voices and talents in a safe space. We continue to be guided by our core values and are proud of our diverse culture as an equal opportunity employer. We understand that your career search may look different than others, and embrace the professional, personal, educational, and volunteer opportunities through which people gain experience.
Our Values
If you want to know the heart of a company, take a look at their values. Ours unite us. They are what drive our success – and the success of our customers. Does your heart beat like ours? Find out here: Core Values
All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status.
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Get Access To All JobsTips for Finding H-1B Visa Sponsorship as a Field Operations Manager
Document your degree's direct connection
USCIS scrutinizes Field Operations Manager petitions closely because the role can appear generalist. Gather transcripts and a degree equivalency letter showing your specific coursework maps directly to operations management functions, not just general business.
Target employers with cap-exempt filing history
Universities, nonprofit research organizations, and government-affiliated entities can file H-1B petitions outside the annual cap. Field operations roles at these institutions, managing facilities, labs, or field programs, give you a path that bypasses the lottery entirely.
Search verified LCA filers on Migrate Mate
Filter by operations management job titles to find employers who have certified LCAs for this role type before. Migrate Mate surfaces DOL Labor Condition Application data so you can prioritize outreach to companies with a real sponsorship track record.
Use OFLC Wage Search before accepting offers
Field Operations Manager prevailing wages vary sharply by industry and geography. Pull the Level II and Level III wage benchmarks from OFLC Wage Search for your target metro before negotiations so you can confirm the offered salary satisfies DOL requirements and won't trigger an audit.
Clarify the specialty occupation case in your offer letter
Ask the employer to specify the required degree field in your offer letter, not just the title. A letter that says 'bachelor's in operations management, industrial engineering, or a closely related field' strengthens the specialty occupation argument your attorney will make in the I-129 petition.
Time your application around premium processing windows
Field Operations Manager petitions are standard-adjudicated in roughly three to five months. If your current OPT or status has a tight expiration, ask the employer to file Form I-907 for premium processing so USCIS adjudicates within 15 business days.
H-1B Visa Field Operations Manager: Frequently Asked Questions
Does a Field Operations Manager role qualify as a specialty occupation for H-1B purposes?
It can, but the employer must demonstrate that the position specifically requires a bachelor's degree in a directly related field, such as industrial engineering, supply chain management, or operations management. Generalist management roles that accept any degree field are routinely challenged by USCIS. A strong job description that ties each core duty to specialized academic knowledge is essential for approval.
Which industries sponsor H-1B visas most often for Field Operations Manager positions?
Logistics and freight, manufacturing, utilities, construction management, and technology infrastructure companies file LCAs for Field Operations Manager roles most frequently. These employers have established HR processes for H-1B sponsorship and recurring hiring cycles for operations leadership. You can identify companies with active filing histories by searching Field Operations Manager roles on Migrate Mate, which surfaces verified DOL LCA data by employer.
Can I transfer my H-1B to a new Field Operations Manager role mid-status?
Yes. Under H-1B portability, you can start working for a new employer as soon as the transfer petition is filed, without waiting for approval, as long as your current H-1B was previously approved and you've maintained valid status. The new employer must file a new I-129 petition and LCA covering the specific duties and prevailing wage for your new role.
How does the DOL prevailing wage requirement affect Field Operations Manager job offers?
Before filing your H-1B petition, your employer must certify to DOL that the offered wage meets or exceeds the prevailing wage for Field Operations Manager roles in your work location. Prevailing wages are determined by job zone, experience level, and geography. You can verify the applicable wage tier using the OFLC Wage Search tool before accepting an offer to avoid surprises during the LCA process.
What happens to my H-1B status if my Field Operations Manager role changes significantly?
A material change in duties, location, or required qualifications may require your employer to file an amended H-1B petition before the change takes effect. Moving to a new worksite in a different metropolitan statistical area always requires a new LCA. USCIS treats unamended material changes as a violation of status, so coordinate with your employer's immigration counsel before accepting internal promotions or reassignments.