H-1B Visa Front Desk Jobs
Front Desk roles can qualify for H-1B visa sponsorship when the position requires a bachelor's degree in a directly related field, such as hospitality management or business administration. Employers filing an H-1B for this role must certify a prevailing wage through DOL and demonstrate the specialty occupation requirement is genuinely met.
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Primary City/State:
Surprise, Arizona
Department Name:
Admin-Clinic
Work Shift:
Day
Job Category:
Revenue Cycle
Great careers are built at Banner Health. We understand that talented health care professionals appreciate having options. We are proud to offer our team members many career and lifestyle choices throughout our network of facilities. Apply today, this could be the perfect opportunity for you.
As a Patient Financial Services Representative on our team, we offer a customer-focused and friendly work environment with career growth opportunities. We offer a chance to work directly with patients and with an engaged group of physicians and staff. A career with our team is great if you are just starting out or have many years of experience. If you are ready to be challenged, work in a positive environment and contribute to making a change in people's lives, then we are the perfect team for you.
15800 N Litchfield Rd. Suite 150, Surprise AZ 85374
Office hours: M-Thurs 10:30am -7:00pm, Friday 8:30-5:00pm, Saturday (Potential intermittent 7:30am-1:00pm) Schedule may vary
At Banner Medical Group, you'll have the opportunity to perform a critical role in the community where you practice. Banner Medical Group provides both primary and specialty care throughout the communities in which Banner Health operates. We do this in a variety of settings - from smaller group practices like our Banner Health Clinics in Colorado and Wyoming, to large multi-specialty Banner Health Centers in the metropolitan Phoenix area. We currently have more than 1,000 physicians and more than 3,500 total employees in our group and are seeking others to enhance our ability to deliver our nonprofit mission of providing excellent patient care.
Position Summary
This position coordinates a smooth patient flow process by answering phones, scheduling patient appointments, providing registration of patient and insurance information, obtaining required signatures following established processes, procedures and standards. This position also verifies insurance coverage, validates referrals and authorizations, collects patient liability and provides financial guidance to patients to maximize medical services reimbursement efforts. This also includes accurately posting patients at the point of service and releasing information in accordance with organizational and compliance policies and guidelines.
CORE FUNCTIONS
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Performs registration/check-in processes, including but not limited to performing data entry activities, providing patients with appropriate information and intake forms, obtaining necessary signatures and generating population health summary.
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Verifies insurance eligibility benefits for services rendered with the payors and documents appropriately. Assists in obtaining or validating pre-certification, referrals, and authorizations.
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Calculates and collects patient liability according to verification of insurance benefits and expected reimbursement. Explains and provides financial policies and available resources for alternative payment arrangements to patients and their families.
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Enters payments/charges for services rendered and performs daily payment/charge reconciliation in a timely and accurate manner. Balances cash drawer at the beginning and end of the day and prepares daily bank deposit with necessary paperwork sent to centralized billing for record purposes.
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Schedules office visits and procedures within the medical practice(s) and external practices as necessary. Maximizes reimbursement by scheduling patients in accordance with payor plan provisions. Confirms patient appointments for the following day as necessary and ensures patients are properly prepared for visits.
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Demonstrates proactive interpersonal communications skills while dealing with patient concerns through telephone calls, emails and in-person conversations. Optimizes patient flow by using effective customer service/communication skills by communicating to internal and external customers, care team, management, centralized services and HIMS.
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Assists in responding to requests for patient medical records according to company policies and procedures, and state and federal laws.
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Provides a variety of patient services to assist in patient flow including but not limited to escorting patients, taking vitals and patient history, assisting in patient treatment, distributing mail and fax information, ordering supplies, etc.
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Works independently under regular supervision and follows structured work routines. Works in a fast paced, multi-task environment with high volume and immediacy needs requiring independent decision making and sound judgment to prioritize work and ensure appropriateness and timeliness of each patient’s care. This position requires the ability to retain large amounts of changing payor information/knowledge crucial to attaining reimbursement for the services provided. Primary external customers include patients and their families, physician office staff and third party payors.
MINIMUM QUALIFICATIONS
High school diploma/GED or equivalent working knowledge.
Requires knowledge of patient financial services, financial, collecting services or insurance industry experience processes normally acquired over one or more years of work experience. Requires the ability to manage multiple tasks simultaneously with minimal supervision and to work independently.
Requires strong interpersonal, oral, and written communication skills to effectively interact with a wide range of audiences. Strong knowledge in the use of common office software, word processing, spreadsheet, and database software are required.
Employees working at Banner Behavioral Health Hospital, BTMC Behavioral, and BUMG, BUMCT, or BUMCS in a Behavioral Health clinical setting that serves children must possess an Arizona Fingerprint Clearance Card at the time of hire and maintain the card for the duration of their employment. An Arizona Criminal History Affidavit must be signed upon hire.
PREFERRED QUALIFICATIONS
Work experience with the Company’s systems and processes is preferred. Previous cash collections experience is preferred.
Additional related education and/or experience preferred
EEO Statement:
EEO/Disabled/Veterans
Our organization supports a drug-free work environment.
Privacy Policy:
Privacy Policy
See all 180+ H-1B Visa Front Desk Jobs
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Get Access To All JobsTips for Finding H-1B Visa Sponsorship in Front Desk
Verify your degree meets specialty occupation
USCIS requires your degree to directly relate to the Front Desk role, not just any bachelor's degree. Hospitality management, hotel administration, or business degrees tied to the specific duties give your petition the strongest foundation.
Pull the O*NET profile before applying
The O*NET classification for Front Desk roles affects how USCIS evaluates specialty occupation. Review the listed education requirements and knowledge areas so you can show your degree aligns with the role's defined professional standard.
Target employers with prior H-1B hospitality filings
Use Migrate Mate to filter Front Desk openings by verified H-1B filing history, so you're applying to employers who have already cleared DOL and USCIS review for comparable roles rather than starting from scratch.
Confirm the employer will certify prevailing wage
Before accepting an offer, check that the salary meets the DOL prevailing wage for your location and job level. Use the OFLC Wage Search to look up the wage tier yourself so you're not caught off guard during LCA review.
Negotiate the offer before the I-129 is filed
Once your employer files Form I-129, the wage and job duties are locked in for that petition period. Raise any title, compensation, or duties concerns before filing, not after, to avoid an RFE or a mismatch at the consulate.
Document part-time equivalency if your role is part-time
H-1B status is available for part-time Front Desk positions, but USCIS scrutinizes whether a reduced-hours role genuinely requires a degree. Ask your employer to document how even part-time duties meet the specialty occupation standard.
H-1B Visa Front Desk: Frequently Asked Questions
Can a Front Desk job qualify as an H-1B specialty occupation?
It can, but the burden of proof is higher than for engineering or software roles. USCIS requires the employer to show the position normally requires at least a bachelor's degree in a specific field. Front Desk roles tied to hotel management, hospitality systems, or corporate guest services at a property requiring specialized knowledge are more likely to qualify than general reception work.
How do I find Front Desk employers who actually sponsor H-1B visas?
Most general job listings don't disclose H-1B sponsorship history. Migrate Mate shows verified LCA filing data by employer and role, so you can identify which companies have filed H-1B petitions for Front Desk or hospitality positions specifically, rather than cold-applying and asking HR to take a chance on sponsorship.
What happens to my H-1B if I'm promoted from Front Desk to a manager role?
A material change in job duties, title, or worksite typically requires your employer to file an amended H-1B petition with USCIS before the change takes effect. If the new role carries a higher prevailing wage, the employer must also file an updated LCA. Don't start the new role until the amended petition is filed.
Does working a Front Desk night shift or split schedule affect my H-1B status?
Your H-1B is tied to the terms certified in the LCA, including the work location and general employment conditions. A shift change alone doesn't usually require a new filing, but a change in worksite address or a drop to part-time hours that wasn't reflected in the original petition would require an amended filing with USCIS.
Can my employer use E-Verify enrollment to strengthen an H-1B petition for a Front Desk role?
E-Verify participation confirms work authorization compliance but doesn't directly affect whether USCIS approves the specialty occupation argument. What matters more for a Front Desk petition is a detailed support letter explaining why the role requires a specific degree, the complexity of the duties, and how the employer's operational environment justifies the educational requirement.