H-1B Visa Functional Analyst Jobs
Functional Analyst roles qualify as H-1B visa specialty occupations because they require at least a bachelor's degree in information systems, computer science, or a related field. Employers file the Labor Condition Application before your petition, certifying the prevailing wage for your specific work location. No lottery exemptions apply, but cap-exempt employers like universities and nonprofits can sponsor year-round.
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Get Access To All JobsINTRODUCTION
Join our Salesforce Platform Team and play a key role in maintaining the health, security, compliance, and scalability of one of Manulife’s strategic technology platforms. You will work across business initiatives and partner with architects, engineers, and delivery squads to establish platform standards, optimize performance, and support the successful delivery of new Salesforce applications. By strengthening a resilient platform foundation, you will help teams innovate efficiently while ensuring solutions remain sustainable, compliant, and aligned with enterprise objectives.
This opportunity offers broad exposure to enterprise-scale Salesforce architecture, platform governance, emerging technologies, and strategic initiatives that contribute to the organization’s digital transformation.
Position Responsibilities:
- Maintain the health, stability, security, and compliance of the Salesforce platform to support enterprise-wide business capabilities.
- Partner with application delivery squads to provide platform guidance, support adherence to architectural standards, and promote reusable design patterns.
- Monitor platform performance, capacity, and operational risks, proactively identifying opportunities to improve scalability and reliability.
- Support platform governance activities, including security reviews, release management, environment strategy, and technical debt remediation.
- Analyze and resolve moderately complex platform issues in collaboration with architects, engineers, vendors, and support teams.
- Contribute to platform roadmaps, standards, documentation, and leading practices that enable consistent and compliant solution delivery.
- Support data governance, integration governance, and regulatory compliance initiatives affecting the Salesforce ecosystem.
- Assess the platform impact of new applications, features, and integrations to support sustainable long-term growth.
- Develop automation, scripts, and operational processes that improve platform efficiency and reduce manual effort.
- Serve as a trusted technical advisor to delivery teams, helping accelerate business value while protecting platform integrity.
BASIC QUALIFICATIONS:
- 3–5 years of experience in business systems analysis, software technical analysis, platform administration, application support, or a related role.
- 2–4 years of hands-on experience with Salesforce administration, configuration, platform support, or application delivery.
- Experience supporting enterprise platforms with responsibilities related to governance, security, compliance, operational support, or solution delivery.
- Strong understanding of Salesforce data models, security models, profiles, permission sets, flows, and platform configuration.
- Experience analyzing technical issues, system integrations, data quality concerns, and platform performance challenges.
- Strong written and verbal communication skills, with the ability to collaborate effectively across technical and business teams.
- Experience supporting large-scale Salesforce environments involving multiple business units, integrations, and delivery teams.
PREFERRED QUALIFICATIONS:
- Post-secondary education in Computer Science, Information Technology, Engineering, Business Technology, or a related discipline, or equivalent practical experience.
- Salesforce Administrator certification.
- Knowledge of Salesforce platform governance, security leading practices, environment management, and release management processes.
- Experience with DevOps practices, CI/CD tools, source control, and Agile delivery methodologies.
- Exposure to Salesforce integrations, APIs, MuleSoft, event-driven architecture, or middleware platforms.
- Experience supporting regulatory, audit, risk management, or compliance initiatives within a financial services environment.
- Knowledge of platform scalability, technical debt management, data retention, archival, or operational resilience practices.
- Experience working within a Salesforce Center of Excellence (CoE) or platform governance model.
WHEN YOU JOIN OUR TEAM:
- We’ll empower you to learn and grow the career you want.
- We’ll recognize and support you in a flexible environment where well-being and inclusion are more than just words.
- As part of our distributed team, we’ll support you in shaping the future you want to see.
The role being advertised is an existing vacancy.
ABOUT MANULIFE AND JOHN HANCOCK
Manulife Financial Corporation is a leading international financial services provider, helping people make their decisions easier and lives better.
MANULIFE IS AN EQUAL OPPORTUNITY EMPLOYER
At Manulife/John Hancock, we embrace our diversity. We strive to attract, develop and retain a workforce that is as diverse as the customers we serve and to foster an inclusive work environment that embraces the strength of cultures and individuals. We are committed to fair recruitment, retention, advancement and compensation, and we administer all of our practices and programs without discrimination on the basis of race, ancestry, place of origin, colour, ethnic origin, citizenship, religion or religious beliefs, creed, sex (including pregnancy and pregnancy-related conditions), sexual orientation, genetic characteristics, veteran status, gender identity, gender expression, age, marital status, family status, disability, or any other ground protected by applicable law.
It is our priority to remove barriers to provide equal access to employment. A Human Resources representative will work with applicants who request a reasonable accommodation during the application process. All information shared during the accommodation request process will be stored and used in a manner that is consistent with applicable laws and Manulife/John Hancock policies. To request a reasonable accommodation in the application process, contact hr@manulife.com.
LOCATION
Waterloo, Ontario
WORKING ARRANGEMENT
Hybrid
SALARY RANGE IS EXPECTED TO BE BETWEEN
$73,725.00 CAD - $122,875.00 CAD
Employees also have the opportunity to participate in incentive programs and earn incentive compensation tied to business and individual performance. The actual salary will vary depending on local market conditions, geography and relevant job-related factors such as knowledge, skills, qualifications, experience, and education/training. If you are applying for this role outside of the primary location, please contact hr@manulife.com for the salary range for your location.
Manulife offers eligible employees a wide array of customizable benefits, including health, dental, mental health, vision, short- and long-term disability, life and AD&D insurance coverage, adoption/surrogacy and wellness benefits, and employee/family assistance plans. We also offer eligible employees various retirement savings plans (including pension and a global share ownership plan with employer matching contributions) and financial education and counseling resources. Our generous paid time off program in Canada includes holidays, vacation, personal, and sick days, and we offer the full range of statutory leaves of absence. If you are applying for this role in the U.S., please contact hr@manulife.com for more information about U.S.-specific paid time off provisions.
We use data and analytics technologies, such as artificial intelligence (AI), and automated processing tools, to analyze and process the information you provide to us or third parties in the application process. For more information, please refer to our personal information collection statement.
INTRODUCTION
Join our Salesforce Platform Team and play a key role in maintaining the health, security, compliance, and scalability of one of Manulife’s strategic technology platforms. You will work across business initiatives and partner with architects, engineers, and delivery squads to establish platform standards, optimize performance, and support the successful delivery of new Salesforce applications. By strengthening a resilient platform foundation, you will help teams innovate efficiently while ensuring solutions remain sustainable, compliant, and aligned with enterprise objectives.
This opportunity offers broad exposure to enterprise-scale Salesforce architecture, platform governance, emerging technologies, and strategic initiatives that contribute to the organization’s digital transformation.
Position Responsibilities:
- Maintain the health, stability, security, and compliance of the Salesforce platform to support enterprise-wide business capabilities.
- Partner with application delivery squads to provide platform guidance, support adherence to architectural standards, and promote reusable design patterns.
- Monitor platform performance, capacity, and operational risks, proactively identifying opportunities to improve scalability and reliability.
- Support platform governance activities, including security reviews, release management, environment strategy, and technical debt remediation.
- Analyze and resolve moderately complex platform issues in collaboration with architects, engineers, vendors, and support teams.
- Contribute to platform roadmaps, standards, documentation, and leading practices that enable consistent and compliant solution delivery.
- Support data governance, integration governance, and regulatory compliance initiatives affecting the Salesforce ecosystem.
- Assess the platform impact of new applications, features, and integrations to support sustainable long-term growth.
- Develop automation, scripts, and operational processes that improve platform efficiency and reduce manual effort.
- Serve as a trusted technical advisor to delivery teams, helping accelerate business value while protecting platform integrity.
BASIC QUALIFICATIONS:
- 3–5 years of experience in business systems analysis, software technical analysis, platform administration, application support, or a related role.
- 2–4 years of hands-on experience with Salesforce administration, configuration, platform support, or application delivery.
- Experience supporting enterprise platforms with responsibilities related to governance, security, compliance, operational support, or solution delivery.
- Strong understanding of Salesforce data models, security models, profiles, permission sets, flows, and platform configuration.
- Experience analyzing technical issues, system integrations, data quality concerns, and platform performance challenges.
- Strong written and verbal communication skills, with the ability to collaborate effectively across technical and business teams.
- Experience supporting large-scale Salesforce environments involving multiple business units, integrations, and delivery teams.
PREFERRED QUALIFICATIONS:
- Post-secondary education in Computer Science, Information Technology, Engineering, Business Technology, or a related discipline, or equivalent practical experience.
- Salesforce Administrator certification.
- Knowledge of Salesforce platform governance, security leading practices, environment management, and release management processes.
- Experience with DevOps practices, CI/CD tools, source control, and Agile delivery methodologies.
- Exposure to Salesforce integrations, APIs, MuleSoft, event-driven architecture, or middleware platforms.
- Experience supporting regulatory, audit, risk management, or compliance initiatives within a financial services environment.
- Knowledge of platform scalability, technical debt management, data retention, archival, or operational resilience practices.
- Experience working within a Salesforce Center of Excellence (CoE) or platform governance model.
WHEN YOU JOIN OUR TEAM:
- We’ll empower you to learn and grow the career you want.
- We’ll recognize and support you in a flexible environment where well-being and inclusion are more than just words.
- As part of our distributed team, we’ll support you in shaping the future you want to see.
The role being advertised is an existing vacancy.
ABOUT MANULIFE AND JOHN HANCOCK
Manulife Financial Corporation is a leading international financial services provider, helping people make their decisions easier and lives better.
MANULIFE IS AN EQUAL OPPORTUNITY EMPLOYER
At Manulife/John Hancock, we embrace our diversity. We strive to attract, develop and retain a workforce that is as diverse as the customers we serve and to foster an inclusive work environment that embraces the strength of cultures and individuals. We are committed to fair recruitment, retention, advancement and compensation, and we administer all of our practices and programs without discrimination on the basis of race, ancestry, place of origin, colour, ethnic origin, citizenship, religion or religious beliefs, creed, sex (including pregnancy and pregnancy-related conditions), sexual orientation, genetic characteristics, veteran status, gender identity, gender expression, age, marital status, family status, disability, or any other ground protected by applicable law.
It is our priority to remove barriers to provide equal access to employment. A Human Resources representative will work with applicants who request a reasonable accommodation during the application process. All information shared during the accommodation request process will be stored and used in a manner that is consistent with applicable laws and Manulife/John Hancock policies. To request a reasonable accommodation in the application process, contact hr@manulife.com.
LOCATION
Waterloo, Ontario
WORKING ARRANGEMENT
Hybrid
SALARY RANGE IS EXPECTED TO BE BETWEEN
$73,725.00 CAD - $122,875.00 CAD
Employees also have the opportunity to participate in incentive programs and earn incentive compensation tied to business and individual performance. The actual salary will vary depending on local market conditions, geography and relevant job-related factors such as knowledge, skills, qualifications, experience, and education/training. If you are applying for this role outside of the primary location, please contact hr@manulife.com for the salary range for your location.
Manulife offers eligible employees a wide array of customizable benefits, including health, dental, mental health, vision, short- and long-term disability, life and AD&D insurance coverage, adoption/surrogacy and wellness benefits, and employee/family assistance plans. We also offer eligible employees various retirement savings plans (including pension and a global share ownership plan with employer matching contributions) and financial education and counseling resources. Our generous paid time off program in Canada includes holidays, vacation, personal, and sick days, and we offer the full range of statutory leaves of absence. If you are applying for this role in the U.S., please contact hr@manulife.com for more information about U.S.-specific paid time off provisions.
We use data and analytics technologies, such as artificial intelligence (AI), and automated processing tools, to analyze and process the information you provide to us or third parties in the application process. For more information, please refer to our personal information collection statement.
See all 223+ H-1B Visa Functional Analyst Jobs
Sign up for free to unlock all listings, filter by visa type, and get alerts for new H-1B Visa Functional Analyst Jobs.
Get Access To All JobsTips for Finding H-1B Visa Sponsorship as a Functional Analyst
Map your degree to the role
USCIS requires a direct-field connection between your degree and the Functional Analyst position. A business analysis or information systems degree aligns cleanly. A general business degree may trigger an RFE, so prepare a course-by-course credential evaluation before applying.
Use the OFLC Wage Search to benchmark pay
Look up the prevailing wage for Functional Analyst under SOC code 15-1212 at your target work location before negotiating an offer. Your employer's LCA must certify at least that wage level, so knowing it prevents surprises during filing.
Target employers with cap-exempt status first
Universities, university-affiliated research organizations, and qualifying nonprofits can file H-1B petitions outside the annual lottery. Functional Analyst roles in higher education IT and research settings are a direct path to sponsorship without waiting for an April registration window.
Search Migrate Mate for verified LCA filing history
Filter Functional Analyst roles on Migrate Mate by employers who have active LCA filings in your target city. This surfaces companies with a documented history of sponsoring this specific occupation, not just general H-1B filers.
Clarify remote work arrangements before the LCA is filed
If your role includes any remote work outside the certified work location, your employer must file a new LCA or an amended I-129. Raise this before the petition is submitted, not after, to avoid costly amendments or compliance violations.
Request premium processing when your start date is fixed
USCIS adjudicates I-129 petitions under premium processing within 15 business days. If your employer has a project-driven start date or you're transferring from another visa status, premium processing reduces the risk of gaps in authorized employment.
H-1B Visa Functional Analyst: Frequently Asked Questions
Does a Functional Analyst role qualify as an H-1B specialty occupation?
Yes, Functional Analyst positions qualify when the role requires at least a bachelor's degree in a specific field such as information systems, computer science, or business analysis. USCIS evaluates both the job duties and the degree requirement stated in the offer letter. Roles that accept any bachelor's degree regardless of field are harder to defend as specialty occupations, so the job description matters.
Which employers sponsor H-1B visas for Functional Analyst positions?
Employers across enterprise software, healthcare IT, financial services, and government contracting regularly file LCAs for Functional Analyst roles. Cap-exempt organizations, including universities and nonprofit research institutions, can file outside the lottery. Migrate Mate filters Functional Analyst openings by verified LCA filing history, so you can identify active sponsors by location and industry without guessing.
What SOC code does USCIS use for Functional Analyst H-1B petitions?
Most Functional Analyst roles are filed under SOC code 15-1212, Software Quality Assurance Analysts and Testers, or 13-1111, Management Analysts, depending on job duties. The SOC code determines the prevailing wage tier your employer must certify on the LCA. Misalignment between job duties and SOC code is a common RFE trigger, so confirm the code with your employer before the LCA is submitted to DOL.
Can I transfer my H-1B to a new Functional Analyst role at a different employer?
Yes. Under H-1B portability rules, you can start working for a new employer as soon as they file a non-frivolous I-129 transfer petition, provided your current H-1B was lawfully approved and you've maintained valid status. The new employer must file a fresh LCA for your new work location and role before submitting the petition to USCIS.
How does remote work affect H-1B sponsorship for Functional Analyst roles?
Each work location where you perform services must be covered by a certified LCA. If you work remotely from a city not listed on your original LCA, your employer is required to file an amended I-129 with a new LCA covering that location. This applies even for short-term assignments. Confirm your work location details with your employer's immigration counsel before any remote arrangement begins.