H-1B Visa Guidance Counselor Jobs
Guidance Counselor roles qualify as H-1B visa specialty occupations when the position requires a bachelor's degree or higher in counseling, psychology, or a related field. Most openings at K-12 districts, universities, and community colleges will sponsor H-1B, but you'll need to verify the employer files LCAs for education-sector SOC codes before applying.
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GENERAL FUNCTION:
Under moderate supervision the Financial Guidance Counselor provides assistance, counsels, and guides the customer in order to achieve work out alternatives based upon customer's circumstances while complying with all investor, company, federal and insurer guidelines. Responsible for risk by openly exchanging ideas and opinions, elevating concerns, and personally following policies and procedures as defined. Accountable for always doing the right thing for customers and colleagues, and ensures that actions and behaviors drive a positive customer experience. While operating within the Bank’s risk appetite, achieves results by consistently identifying, assessing, managing, monitoring, and reporting risks of all types.
ESSENTIAL DUTIES AND RESPONSIBILITIES:
- Pursue communication with defaulted customers utilizing manual or automated dialing to obtain payment commitments designed to find a mutually beneficial resolution for delinquency
- Assist in identifying, negotiating, and pursuing the appropriate loss mitigation option to best maximize customer satisfaction and investor return by offering alternative financial solutions
- Provide proper and timely responses to customer correspondence in compliance with company, state and federal guidelines
- Record all customer communication efforts via the internal system of record ensuring that all accounts are called and noted accurately
- Display effective time management skills to enhance productivity while using multiple system platforms to identify, evaluate, and resolve reasons for delinquency
- Pursue resolution on referrals of non-delinquent customers who request alternatives to allow ownership retention
- Overcome objections and employ conflict management strategies in order to handle escalated situations, while staying in compliance with the Fifth Third Quality Assurance Procedure and providing outstanding customer service
- Multi-task and work independently in a fast-paced environment while reviewing metrics and evaluating performance
SUPERVISORY RESPONSIBILITIES:
None.
MINIMUM KNOWLEDGE, SKILLS AND ABILITIES REQUIRED:
- High School Diploma or equivalent required.
- Minimum one-year collection experience, including knowledge of basic default timelines/procedures.
- Knowledge of bank-owned, investor and insurer guidelines for consumer lending.
- Excellent written and verbal communication, comprehension, listening and negotiation skills.
- Ability to meet deadlines and work independently with medium level of supervision.
- Strong analytical, problem solving and mathematical skills to be used in financial counseling, evaluation, and interpretation of complex information.
Financial Guidance Counselor (Grand Rapids, MI) - Full Time
At Fifth Third, we understand the importance of recognizing our employees for the role they play in improving the lives of our customers, communities and each other. Our Total Rewards include comprehensive benefits and differentiated compensation offerings to give each employee the opportunity to be their best every day.
The base salary for this position is reflective of the range of salary levels for all roles within this pay grade across the U.S. Individual salaries within this range will vary based on factors such as role, relevant skillset, relevant experience, education and geographic location.
Our extensive benefits programs are designed to support the individual needs of our employees and their families, encompassing physical, financial, emotional and social well-being. You can learn more about those programs on our 53.com Careers page or by consulting with your talent acquisition partner.
LOCATION
Grand Rapids, Michigan 49546
Attention search firms and staffing agencies: do not submit unsolicited resumes for this posting. Fifth Third does not accept resumes from any agency that does not have an active agreement with Fifth Third. Any unsolicited resumes – no matter how they are submitted – will be considered the property of Fifth Third and Fifth Third will not be responsible for any associated fee.
Fifth Third Bank, National Association is proud to have an engaged and inclusive culture and to promote and ensure equal employment opportunity in all employment decisions regardless of race, color, gender, national origin, religion, age, disability, sexual orientation, gender identity, military status, veteran status or any other legally protected status.
Make banking a Fifth Third better®
We connect great people to great opportunities. Are you ready to take the next step? Discover a career in banking at Fifth Third Bank.
GENERAL FUNCTION:
Under moderate supervision the Financial Guidance Counselor provides assistance, counsels, and guides the customer in order to achieve work out alternatives based upon customer's circumstances while complying with all investor, company, federal and insurer guidelines. Responsible for risk by openly exchanging ideas and opinions, elevating concerns, and personally following policies and procedures as defined. Accountable for always doing the right thing for customers and colleagues, and ensures that actions and behaviors drive a positive customer experience. While operating within the Bank’s risk appetite, achieves results by consistently identifying, assessing, managing, monitoring, and reporting risks of all types.
ESSENTIAL DUTIES AND RESPONSIBILITIES:
- Pursue communication with defaulted customers utilizing manual or automated dialing to obtain payment commitments designed to find a mutually beneficial resolution for delinquency
- Assist in identifying, negotiating, and pursuing the appropriate loss mitigation option to best maximize customer satisfaction and investor return by offering alternative financial solutions
- Provide proper and timely responses to customer correspondence in compliance with company, state and federal guidelines
- Record all customer communication efforts via the internal system of record ensuring that all accounts are called and noted accurately
- Display effective time management skills to enhance productivity while using multiple system platforms to identify, evaluate, and resolve reasons for delinquency
- Pursue resolution on referrals of non-delinquent customers who request alternatives to allow ownership retention
- Overcome objections and employ conflict management strategies in order to handle escalated situations, while staying in compliance with the Fifth Third Quality Assurance Procedure and providing outstanding customer service
- Multi-task and work independently in a fast-paced environment while reviewing metrics and evaluating performance
SUPERVISORY RESPONSIBILITIES:
None.
MINIMUM KNOWLEDGE, SKILLS AND ABILITIES REQUIRED:
- High School Diploma or equivalent required.
- Minimum one-year collection experience, including knowledge of basic default timelines/procedures.
- Knowledge of bank-owned, investor and insurer guidelines for consumer lending.
- Excellent written and verbal communication, comprehension, listening and negotiation skills.
- Ability to meet deadlines and work independently with medium level of supervision.
- Strong analytical, problem solving and mathematical skills to be used in financial counseling, evaluation, and interpretation of complex information.
Financial Guidance Counselor (Grand Rapids, MI) - Full Time
At Fifth Third, we understand the importance of recognizing our employees for the role they play in improving the lives of our customers, communities and each other. Our Total Rewards include comprehensive benefits and differentiated compensation offerings to give each employee the opportunity to be their best every day.
The base salary for this position is reflective of the range of salary levels for all roles within this pay grade across the U.S. Individual salaries within this range will vary based on factors such as role, relevant skillset, relevant experience, education and geographic location.
Our extensive benefits programs are designed to support the individual needs of our employees and their families, encompassing physical, financial, emotional and social well-being. You can learn more about those programs on our 53.com Careers page or by consulting with your talent acquisition partner.
LOCATION
Grand Rapids, Michigan 49546
Attention search firms and staffing agencies: do not submit unsolicited resumes for this posting. Fifth Third does not accept resumes from any agency that does not have an active agreement with Fifth Third. Any unsolicited resumes – no matter how they are submitted – will be considered the property of Fifth Third and Fifth Third will not be responsible for any associated fee.
Fifth Third Bank, National Association is proud to have an engaged and inclusive culture and to promote and ensure equal employment opportunity in all employment decisions regardless of race, color, gender, national origin, religion, age, disability, sexual orientation, gender identity, military status, veteran status or any other legally protected status.
See all H-1B Visa Guidance Counselor Jobs
Sign up for free to unlock all listings, filter by visa type, and get alerts for new H-1B Visa Guidance Counselor Jobs.
Get Access To All JobsTips for Finding H-1B Visa Sponsorship as a Guidance Counselor
Match your credentials to the SOC code
Guidance Counselors typically fall under SOC 21-1012. Pull the O*NET profile for that code and confirm your degree field and job duties align before applying. A mismatch between your transcript and the posted role is the most common RFE trigger for counseling petitions.
Check prevailing wage before negotiating salary
Run your target job title and location through the OFLC Wage Search before entering salary discussions. Your employer's LCA must certify a wage at or above the DOL prevailing wage for your SOC code and county, so knowing Level I through IV thresholds strengthens your negotiating position.
Target employers with established HR compliance teams
Large school districts, state university systems, and multi-campus community colleges process H-1B petitions regularly and have HR staff familiar with USCIS requirements. Smaller private schools often haven't sponsored before, which adds filing risk and delays to your timeline.
Search verified H-1B sponsors on Migrate Mate
Filter Migrate Mate by the Guidance Counselor job category to see employers with confirmed LCA filing history in education. That filing history tells you which districts and institutions have already navigated the specialty-occupation determination for counseling roles.
Secure your state license before the petition files
Most states require a school counseling license or certification as a condition of employment. USCIS expects the offered position to be immediately workable, so arriving without a valid state credential can cause the petition to be denied or an RFE to issue on specialty occupation grounds.
Clarify cap-exempt status with university employers
Colleges and universities that qualify as institutions of higher education are cap-exempt under USCIS rules, meaning your petition bypasses the annual lottery. Confirm this status with your prospective employer's HR team before relying on it, since not every affiliated entity qualifies.
H-1B Visa Guidance Counselor: Frequently Asked Questions
Does a Guidance Counselor role qualify as an H-1B specialty occupation?
Yes, provided the employer requires at least a bachelor's degree in counseling, psychology, education, or a closely related field as a minimum entry requirement for the position. If the job posting accepts any bachelor's degree regardless of field, USCIS may challenge the specialty occupation determination and issue an RFE. Review the O*NET profile for SOC 21-1012 to confirm the degree requirement is field-specific.
Which types of employers sponsor H-1B visas for Guidance Counselor positions?
Public school districts, state university systems, community colleges, and large private K-12 institutions are the most consistent H-1B sponsors for counseling roles. Colleges and universities that qualify as institutions of higher education are cap-exempt, making them especially attractive because your petition skips the annual lottery. You can browse employers with verified LCA filing history for counseling roles on Migrate Mate.
Do I need a state counseling license before my employer files the H-1B petition?
You don't need the license in hand before the petition is filed, but you must be eligible for licensure in the state where you'll work, and the employer must intend to employ you in a fully licensed capacity. USCIS scrutinizes petitions where the beneficiary cannot immediately perform the licensed duties, so check your state's school counselor certification requirements early and start the credentialing process before your offer letter is issued.
How does the H-1B prevailing wage requirement affect Guidance Counselor hiring?
Your employer's Labor Condition Application must certify that your offered salary meets or exceeds the DOL prevailing wage for your SOC code, job title, and work location. Wage levels are tiered from Level I through Level IV based on experience and supervision, and underpaying relative to the certified level is a DOL compliance violation. Use the OFLC Wage Search to look up the applicable wage before you receive a formal offer.
Can a school district sponsor an H-1B if they haven't done it before?
Yes, any U.S. employer can file an H-1B petition for the first time, but first-time filers face a steeper administrative process. The district must register as an H-1B employer with USCIS, file a certified LCA with DOL, and submit Form I-129 with supporting documentation proving the role meets specialty occupation standards. Expect longer internal timelines if the district's HR team is learning the process alongside you.