H-1B Visa Managed Care Coordinator Jobs
Managed Care Coordinator roles qualify for H-1B visa sponsorship as specialty occupations requiring a bachelor's degree in health administration, nursing, or a related field. Employers in health plans, hospital systems, and third-party administrators regularly file LCAs through DOL and petition USCIS for these positions.
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Get Access To All JobsReady to join a team that’s all in? At Imprivata, we deliver unified access and security management programs that eliminate friction, empowering healthcare and mission-critical organizations to work smarter, faster, and more securely.
We believe work can be more than a job or task—it’s a collective spirit; the type that emboldens creativity, embraces challenge, and fosters excitement. We are constantly raising the bar on what’s possible, owning the outcome of our triumphs and trials, staying nimble amidst change, and cultivating an environment where we win together. Here, your ideas matter, your differences are celebrated, and your work drives real results—for your career, your teammates, and our customers.
When you join Imprivata, you embark on a shared journey of ambition and growth. We’re committed to building an inclusive workplace where everyone feels valued and supported. If you’re looking for a place to match your passion with purpose—and where every day you can make an impact—you’ll find it here.
We are seeking a Managed Services Program Manager to join our team. This is a hybrid opportunity based out of Waltham, MA.
Job Summary
The Managed Services Program Manager is responsible for proactive customer engagement, including defining, planning, and managing phased and ongoing initiatives that advance customer priorities, as relate to new and existing Imprivata solutions and multi-product Imprivata enterprises. Managed Services Program Managers are responsible for consulting with the customer, as well as cross-functional Imprivata and third-party stakeholders to successfully orchestrate changes, expansions, implementations, upgrades, and other initiatives needed to align with Imprivata best practices and/or reference architecture, or to support and align with the customer’s broader environmental change management events. The Managed Services Program Manager is responsible for leading scoping, effort estimation, timeline planning, and assignment and tracking of tasks and deliverables needed to accomplish the defined goals and ensure measurably positive and consistent outcomes for Imprivata Managed Services customers.
Duties and Responsibilities
- Lead customer program execution by developing project plans, timelines, and task coordination to support successful delivery of Managed Services engagements.
- Serve as the primary program coordinator for assigned Managed Services customers, ensuring clear communication, documentation, and progress tracking throughout the engagement.
- Develop and maintain customer program documentation, including project plans, milestones, risks, action items, and status updates within Imprivata systems.
- Monitor program progress, identify risks or issues, and coordinate with internal teams to keep customer initiatives on track.
- Partner with Managed Services engineers, Customer Success, Sales, Support, and other cross-functional teams to deliver successful customer outcomes.
- Support customer planning activities by coordinating technical initiatives, managing implementation timelines, and helping customers adopt Imprivata best practices.
- Identify opportunities to improve customer adoption and utilization of Imprivata solutions while supporting subscription renewals through proactive program management.
- Contribute to the continuous improvement of Managed Services processes, documentation, and delivery standards by sharing lessons learned and best practices.
- Support team success by collaborating with peers, providing coverage when needed, and facilitating customer meetings or onsite engagements as appropriate.
- Other duties as assigned.
Qualifications
- Bachelor's degree in Business, Computer Science Engineering or related discipline.
- 6+ years in the software industry with demonstrated expertise implementing enterprise software packages or custom systems.
- 4+ years project, program, or portfolio management required. PMI/Agile/other certifications a plus. Technical management a plus.
- Experience implementing or administering one or more Imprivata products is preferred. Imprivata Certification is a plus.
- 3+ years of experience serving healthcare customers.
- Excellent verbal and written skills, as well as leadership, organizational and time management, presentation, and independent problem-solving skills.
- Ability to accurately estimate, plan, and provide up-to-date reports during engagements.
- Ability to work under pressure and meet deadlines.
- Self-motivated and positive customer service attitude.
- High level of comfort working in complex customer environments and providing delivery that is highly and consistently responsive to internal and external customer expectations.
- Ability to manage, negotiate and influence at both the operational and executive levels.
- Experience with support CRM systems, especially Salesforce, a plus.
This position offers a total compensation range of $123,000.00 to $133,000.00 (inclusive of base salary and variable compensation, such as bonuses and incentives). In addition, more information about Imprivata’s benefit offerings can be found here. This range represents the high and low end of Imprivata’s compensation range for this position. Actual compensation will vary and may be above or below the range based on various factors, such as a candidate’s location, skills, experience, and qualifications.
At Imprivata, we have a top-notch work environment, developmental opportunities, a competitive total rewards package, and the desire to have fun. If you have the skills and qualifications as we have described above, we want to hear from you!
Imprivata provides equal employment opportunities, regardless of race, religion, age, sex, national origin, disability status, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.
LI-Hybrid #LI-LI-1
Ready to join a team that’s all in? At Imprivata, we deliver unified access and security management programs that eliminate friction, empowering healthcare and mission-critical organizations to work smarter, faster, and more securely.
We believe work can be more than a job or task—it’s a collective spirit; the type that emboldens creativity, embraces challenge, and fosters excitement. We are constantly raising the bar on what’s possible, owning the outcome of our triumphs and trials, staying nimble amidst change, and cultivating an environment where we win together. Here, your ideas matter, your differences are celebrated, and your work drives real results—for your career, your teammates, and our customers.
When you join Imprivata, you embark on a shared journey of ambition and growth. We’re committed to building an inclusive workplace where everyone feels valued and supported. If you’re looking for a place to match your passion with purpose—and where every day you can make an impact—you’ll find it here.
We are seeking a Managed Services Program Manager to join our team. This is a hybrid opportunity based out of Waltham, MA.
Job Summary
The Managed Services Program Manager is responsible for proactive customer engagement, including defining, planning, and managing phased and ongoing initiatives that advance customer priorities, as relate to new and existing Imprivata solutions and multi-product Imprivata enterprises. Managed Services Program Managers are responsible for consulting with the customer, as well as cross-functional Imprivata and third-party stakeholders to successfully orchestrate changes, expansions, implementations, upgrades, and other initiatives needed to align with Imprivata best practices and/or reference architecture, or to support and align with the customer’s broader environmental change management events. The Managed Services Program Manager is responsible for leading scoping, effort estimation, timeline planning, and assignment and tracking of tasks and deliverables needed to accomplish the defined goals and ensure measurably positive and consistent outcomes for Imprivata Managed Services customers.
Duties and Responsibilities
- Lead customer program execution by developing project plans, timelines, and task coordination to support successful delivery of Managed Services engagements.
- Serve as the primary program coordinator for assigned Managed Services customers, ensuring clear communication, documentation, and progress tracking throughout the engagement.
- Develop and maintain customer program documentation, including project plans, milestones, risks, action items, and status updates within Imprivata systems.
- Monitor program progress, identify risks or issues, and coordinate with internal teams to keep customer initiatives on track.
- Partner with Managed Services engineers, Customer Success, Sales, Support, and other cross-functional teams to deliver successful customer outcomes.
- Support customer planning activities by coordinating technical initiatives, managing implementation timelines, and helping customers adopt Imprivata best practices.
- Identify opportunities to improve customer adoption and utilization of Imprivata solutions while supporting subscription renewals through proactive program management.
- Contribute to the continuous improvement of Managed Services processes, documentation, and delivery standards by sharing lessons learned and best practices.
- Support team success by collaborating with peers, providing coverage when needed, and facilitating customer meetings or onsite engagements as appropriate.
- Other duties as assigned.
Qualifications
- Bachelor's degree in Business, Computer Science Engineering or related discipline.
- 6+ years in the software industry with demonstrated expertise implementing enterprise software packages or custom systems.
- 4+ years project, program, or portfolio management required. PMI/Agile/other certifications a plus. Technical management a plus.
- Experience implementing or administering one or more Imprivata products is preferred. Imprivata Certification is a plus.
- 3+ years of experience serving healthcare customers.
- Excellent verbal and written skills, as well as leadership, organizational and time management, presentation, and independent problem-solving skills.
- Ability to accurately estimate, plan, and provide up-to-date reports during engagements.
- Ability to work under pressure and meet deadlines.
- Self-motivated and positive customer service attitude.
- High level of comfort working in complex customer environments and providing delivery that is highly and consistently responsive to internal and external customer expectations.
- Ability to manage, negotiate and influence at both the operational and executive levels.
- Experience with support CRM systems, especially Salesforce, a plus.
This position offers a total compensation range of $123,000.00 to $133,000.00 (inclusive of base salary and variable compensation, such as bonuses and incentives). In addition, more information about Imprivata’s benefit offerings can be found here. This range represents the high and low end of Imprivata’s compensation range for this position. Actual compensation will vary and may be above or below the range based on various factors, such as a candidate’s location, skills, experience, and qualifications.
At Imprivata, we have a top-notch work environment, developmental opportunities, a competitive total rewards package, and the desire to have fun. If you have the skills and qualifications as we have described above, we want to hear from you!
Imprivata provides equal employment opportunities, regardless of race, religion, age, sex, national origin, disability status, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.
LI-Hybrid #LI-LI-1
See all 113+ H-1B Visa Managed Care Coordinator Jobs
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Get Access To All JobsTips for Finding H-1B Visa Sponsorship as a Managed Care Coordinator
Verify your degree meets specialty occupation standards
USCIS requires your degree field to directly relate to managed care coordination. A health administration, public health, or nursing degree strengthens your case. A general business degree may trigger an RFE, so gather transcripts showing relevant coursework before applying.
Search LCA filings by occupation code
Managed Care Coordinator filings appear under SOC code 11-9111 in DOL disclosure data. Use Migrate Mate to filter employers who have filed LCAs for this occupation, so you target companies with a verified H-1B sponsorship track record for this specific role.
Target health plan and payer-side employers first
Managed care coordination roles at insurance carriers and integrated delivery networks generate more H-1B filings than standalone clinics. Payer-side employers typically have dedicated HR teams familiar with the I-129 petition process, which reduces filing errors and delays.
Confirm the offered wage meets DOL prevailing wage
Before accepting an offer, check the OFLC Wage Search for the prevailing wage in your employer's county under SOC 11-9111. Your offer must meet or exceed the Level I or Level II wage to satisfy LCA certification requirements.
Ask about cap-exempt employer status during interviews
Hospitals affiliated with nonprofits or academic medical centers may qualify as cap-exempt H-1B employers, letting you start any time of year without waiting for the April lottery. Confirm this directly with HR before the offer stage.
Align your start date with the 60-day grace period
If you're transitioning from OPT or a prior H-1B, your 60-day grace period begins when your previous employment ends. Your new employer must file the I-129 before that window closes to maintain your lawful status through the transfer.
H-1B Visa Managed Care Coordinator: Frequently Asked Questions
Does a Managed Care Coordinator role qualify as an H-1B specialty occupation?
Yes, provided the position requires at least a bachelor's degree in a directly related field such as health administration, public health, or nursing. Roles that accept any bachelor's degree regardless of field are more vulnerable to RFEs. Employers strengthen the petition by documenting that the job duties require specialized healthcare knowledge tied to a specific degree.
Which employers sponsor H-1B visas for Managed Care Coordinators?
Health insurance carriers, integrated delivery networks, Medicaid managed care organizations, and hospital systems are the most consistent H-1B sponsors for this role. You can find employers with verified LCA filing history for Managed Care Coordinator positions on Migrate Mate, filtered by occupation and geography so you're not applying blind.
How does the H-1B lottery affect my timeline for a Managed Care Coordinator job?
If your target employer is cap-subject, your employer must register during USCIS's March lottery window, and employment can't start before October 1 of that fiscal year. Nonprofit hospitals and academic medical centers are often cap-exempt, allowing an earlier start date. Clarify your employer's cap status before negotiating your start date.
What SOC code applies to Managed Care Coordinator roles for LCA purposes?
Most Managed Care Coordinator positions are filed under SOC code 11-9111 (Medical and Health Services Managers) in the DOL's LCA process. Some employers file under SOC 29-9099 depending on clinical duties. The SOC code determines the prevailing wage level USCIS and DOL require, so verify which code your employer plans to use before the LCA is filed.
Can I transfer my H-1B to a new managed care employer mid-year?
Yes. Under H-1B portability rules, you can begin working for a new cap-subject employer as soon as they file a non-frivolous I-129 transfer petition, without waiting for approval, as long as you've been in valid H-1B status. Your new employer must file a fresh LCA at the prevailing wage for the new work location before submitting the petition.