H-1B Visa Medical Office Assistant Jobs

INTRODUCTION

Join a team that’s truly “Changing What’s Possible” at MUSC Health East Cooper Medical Pavilion. Ideally located in the heart of Mount Pleasant, our three-story outpatient building is home to more than 20 specialties, offering a dynamic and collaborative environment where patient care comes first. This position features a day-shift schedule with no evenings, weekends, or holidays, along with free on-site parking. Success involves thriving in a fast-paced setting, bringing a positive attitude, and being passionate about delivering exceptional patient care. Here, ideas matter, your contributions are recognized, and growth has no limits. Be a part of our team, dedicated to making a meaningful impact every day.

ROLE AND RESPONSIBILITIES

The Patient Access Representative I at MUSC Health East Cooper Medical Pavilion serves as the first point of contact for patients, delivering essential front-line administrative support. This role plays a key part in creating a welcoming and efficient experience by ensuring a smooth, accurate registration process and supporting timely access to care. Key responsibilities include:

• Greeting patients and their families
• Verifying demographic and insurance information
• Collecting payments and outstanding balances
• Completing all pre-registration, registration, and compliance documentation in accordance with regulatory and organizational standards
• Conducting insurance verification and scheduling follow-up and referral appointments as needed
• Meeting established productivity and service quality benchmarks while maintaining strict adherence to HIPAA and confidentiality guidelines
• Supporting care coordination efforts and contributing to a team environment focused on delivering exceptional customer service and patient-centered care

BASIC QUALIFICATIONS

• High School diploma or equivalent education required
• One year of customer service experience
• Must have basic computer skills
• Previous healthcare front desk experience preferred
• Demonstrate ability to organize and prioritize work
• Provide excellent verbal and written communication
• Interact tactfully with customers and establish and maintain effective relationships with others

PREFERRED QUALIFICATIONS

Required Licensure, Certifications, Registrations: n/a

Physical Requirements: Continuous requirements are to perform job functions while standing, walking and sitting. Ability to bend at the waist, kneel, climb stairs, reach in all directions, fully use both hands and legs, possess good finger dexterity, perform repetitive motions with hands/wrists/elbows and shoulders, reach in all directions. Maintain 20/40 vision corrected, see and recognize objects close at hand and at a distance, work in a latex safe environment and work indoors. Frequently lift and/or carry objects weighing 20 lbs (+/-) unassisted. Lift from 36" to overhead 15 lbs. Infrequently work in dusty areas and confined/cramped spaces.

If you like working with energetic enthusiastic individuals, you will enjoy your career with us!

LOCATION

Mount Pleasant, South Carolina

The Medical University of South Carolina is an Equal Opportunity Employer. MUSC does not discriminate on the basis of race, color, religion or belief, age, sex, national origin, gender identity, sexual orientation, disability, protected veteran status, family or parental status, or any other status protected by state laws and/or federal regulations. All qualified applicants are encouraged to apply and will receive consideration for employment based upon applicable qualifications, merit and business need.

Medical University of South Carolina participates in the federal E-Verify program to confirm the identity and employment authorization of all newly hired employees. For further information about the E-Verify program, please click here: http://www.uscis.gov/e-verify/employees