H-1B Visa Network Operations Engineer Jobs
Network Operations Engineer roles sit firmly within H-1B visa specialty occupation territory, requiring at least a bachelor's degree in computer science, electrical engineering, or a related field. Employers filing LCAs for these positions consistently appear in DOL disclosure data, making it one of the more straightforward roles for H-1B sponsorship.
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Nature of Work
HOW TO APPLY: To be considered, please submit a PDF resume to: CAREERS@STAFF.WVNET.EDU
Application Deadline: October 1, 2026
NETWORK OPERATOR - WV NETWORK (WVNET) - MONONGALIA CO.
Full-Time | Benefits Eligible | Starting Salary: $38,409
WVNET is seeking a customer-focused and technically skilled Network Operator to provide Tier I technical support and operational monitoring for WVNET’s statewide technology services. As a first point of contact for customers, you will help resolve technical issues, monitor critical systems, support enterprise applications, and coordinate with technical teams to maintain reliable services across West Virginia.
WVNET customers include K–12 schools, higher education institutions, libraries, state and local government agencies, and nonprofit organizations throughout the state.
- Serve as a primary Tier I contact for customers seeking assistance with network, application, email, account, connectivity, and hosted-service issues.
- Monitor support tickets, email, telephone requests, system dashboards, automated alerts, and network management tools.
- Troubleshoot and resolve routine technical issues, including password resets, account maintenance, email configuration, user access, and connectivity concerns.
- Document incidents and service requests, provide timely customer updates, and escalate complex or unresolved issues to Tier II support.
- Monitor statewide technology services for outages, alarms, performance concerns, and other operational issues.
- Initiate established incident-response procedures and notify appropriate technical staff of critical events.
- Provide Tier I support for Brightspace and other WVNET-hosted services.
- Coordinate with Systems Administration, Client Services, Telecommunications, and other technical teams to support timely issue resolution.
- Create and maintain technical documentation, standard operating procedures, and knowledge-base resources.
- Participate in training and recommend improvements to support processes, documentation, and customer service.
What We're Looking For
The ideal candidate is:
- Customer-focused, professional, and committed to providing responsive technical support.
- Skilled at troubleshooting technical issues and communicating solutions clearly to both technical and non-technical users.
- Knowledgeable in computer hardware, software, modern operating systems, and fundamental networking concepts.
- Familiar with technologies such as TCP/IP, DNS, DHCP, VPN connectivity, authentication services, and Microsoft 365.
- Organized and able to prioritize multiple service requests while maintaining accuracy and meeting service expectations.
- Comfortable working independently, exercising sound judgment, and collaborating with technical teams.
- Adaptable and eager to learn new technologies, software platforms, and operational procedures.
- An effective verbal and written communicator with strong customer-service and telephone skills.
Work Schedule and Essential Personnel Requirements
This position supports WVNET’s 24/7 operations and requires availability to work evening, overnight, weekend, and holiday shifts. Network Operators are designated as essential personnel and may be required to report during declared emergencies and other continuity-of-operations events. Candidates must reside within commuting distance of Morgantown.
Why Join WVNET?
At WVNET, you'll become part of a mission-driven organization dedicated to advancing education and technology throughout West Virginia. Your work will directly impact students, colleges, universities, and workforce partners across the state.
Compensation & Benefits
Starting annual salary: $38,409 with a comprehensive State of West Virginia benefits package, including:
- Health, dental, vision, and hearing insurance.
- Health Savings Accounts (HSA) and Flexible Spending Accounts (FSA).
- Retirement investment and pension options.
- Life insurance coverage.
- Short-term and long-term disability benefits.
- Generous vacation and sick leave.
- Paid state and federal holidays.
- Professional development and training opportunities.
- State Employee Leave Transfer Benefit: New hires who have worked for another West Virginia state agency within the past 12 months may be eligible to transfer accrued sick leave and up to 112.5 hours of annual leave.
Minimum Qualifications
Minimum Education and Experience
Education: Associate’s degree in any field with at least 15 semester credit hours in Computer Science, Information Technology, or a closely related discipline.
Experience: Two years of experience in information technology help desk, technical support, network operations, or customer support; or an equivalent combination of education, training, and relevant experience.
Preferred Qualifications
Preference may be given to candidates with experience in:
- A Network Operations Center (NOC), IT Help Desk, or Service Desk environment.
- Microsoft 365, Exchange Online, or Active Directory.
- Brightspace or another Learning Management System.
- IT Service Management (ITSM) or ticketing platforms.
Other Information
Equal Opportunity Employer
The West Virginia Network for Educational Telecomputing (WVNET) is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, age, disability, protected veteran status, or any other status protected by law. WVNET is committed to maintaining a respectful, inclusive, and collaborative workplace.
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Get Access To All JobsTips for Finding H-1B Visa Sponsorship as a Network Operations Engineer
Verify your degree aligns with NOC roles
USCIS scrutinizes whether your degree field directly relates to network operations. A degree in computer science, electrical engineering, or telecommunications strengthens your petition. Degrees in unrelated fields can trigger an RFE even when your work experience is strong.
Pull LCA filings for network engineering titles
DOL LCA disclosure data shows which employers have certified prevailing wages for Network Operations Engineer and similar titles. Use Migrate Mate to filter this data by role and location before applying, so you target employers with verified H-1B filing history.
Check prevailing wage levels before negotiating
Your LCA wage must meet the DOL prevailing wage for your location and job title. Use the OFLC Wage Search to look up Level I through Level IV wage thresholds for network operations roles in your target metro before you receive an offer.
Confirm your role meets specialty occupation criteria
Network Operations Engineer qualifies as a specialty occupation under USCIS guidelines, but job postings that list a degree as preferred rather than required can undermine your petition. Ask hiring managers to confirm the role requires a relevant bachelor's degree before your employer files.
Account for cap-gap if your OPT expires during lottery season
If you're on OPT and selected in the H-1B lottery, cap-gap protection extends your work authorization through September 30 of that year. Coordinate your offer start date and your employer's I-129 filing timeline to avoid any gap in authorization.
Use SOC code 15-1241 when researching employer filings
Network operations roles are classified under SOC code 15-1241 in DOL and O*NET databases. Searching LCA filings and wage data using this code returns more accurate results than searching by job title alone, since employers use varying title conventions.
H-1B Visa Network Operations Engineer: Frequently Asked Questions
Does a Network Operations Engineer role qualify for H-1B sponsorship?
Yes. Network Operations Engineer is classified as a specialty occupation under USCIS standards because it typically requires at least a bachelor's degree in computer science, electrical engineering, telecommunications, or a closely related field. Your employer will confirm the degree requirement in the Labor Condition Application filed with DOL before submitting your H-1B petition.
Which employers sponsor H-1B visas for network operations roles?
Telecommunications carriers, cloud infrastructure providers, managed service providers, financial institutions, and large enterprises with internal NOC teams are among the most active H-1B sponsors for network operations roles. You can search Migrate Mate to see employers with verified LCA filings specifically for network engineering and related titles, filtered by location and industry.
Can I transfer my H-1B to a new Network Operations Engineer job?
Yes. H-1B portability under AC21 lets you start working for a new employer as soon as they file a transfer petition with USCIS, provided your current H-1B has been approved for at least 180 days. The new role must still qualify as a specialty occupation and meet prevailing wage requirements for your new work location.
Does network operations work qualify for STEM OPT extension?
It depends on your employer and your degree. To qualify for the 24-month STEM OPT extension, your employer must be enrolled in E-Verify and your degree must appear on the STEM OPT designated degree list. Computer science, electrical engineering, and information technology degrees commonly qualify, but confirm with your DSO before relying on extension eligibility in your job search timeline.
What happens to my H-1B status if my network operations role is eliminated in a layoff?
You have a 60-day grace period from your last day of employment to find a new H-1B sponsor, file for a change of status, or prepare to depart. During this window you can't work, but you can interview and have a new employer file an H-1B transfer petition. Acting within the first two to three weeks gives your new employer's attorney time to prepare the filing properly.