H-1B Visa Operations Leader Jobs
Operations Leader roles qualify for H-1B visa sponsorship when the position requires a bachelor's degree or higher in business administration, industrial engineering, supply chain management, or a directly related field. Employers file an LCA with DOL before petitioning USCIS, certifying the offered wage meets the prevailing wage for your specific metro area.
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Be Part of an Amazing Story
Macy’s is more than just a store. We’re a story. One that’s captured the hearts and minds of America for more than 160 years. A story about innovations and traditions…about inspiring stores and irresistible products…about the excitement of the Macy’s 4th of July Fireworks, and the wonder of the Thanksgiving Day Parade. We’ve been part of memorable moments and milestones for countless customers and colleagues. Those stories are part of what makes this such a special place to work.
Job Overview
The Starbucks Daily Operations Leader directs daily operations of the licensed Starbucks café inside Macy’s, ensuring an efficient, professional, safe, and profitable operation while upholding Starbucks brand standards and Macy’s Foods Division expectations. The Daily Operations Leader works alongside Baristas to deliver quality customer service and expertly crafted beverages, modeling the operational standards that define the Starbucks Experience.
The Daily Operations Leader coaches and develops team members, maintains an encouraging and energetic work environment, and partners with leadership to support sales, profitability, and compliance goals. In this role, the Daily Operations Leader positively influences others, strengthens leadership skills, and creates an uplifting experience for both customers and colleagues.
Full-time colleagues are typically scheduled to work 30 or more hours per week, while part-time colleagues are typically scheduled 12-24 hours per week. All schedules contain weekend shifts as part of the requirements. Hours are dependent on business needs and colleague availability. Information regarding hours per week needed for benefit eligibility purposes can be found here.
What You Will Do
- Lead daily café operations, ensuring compliance with Starbucks, Macy’s Foods Division, and Health Department standards for safety, sanitation, and product quality.
- Deliver an exceptional customer experience by modeling Starbucks’ customer connection standards and Macy’s Selling behaviors.
- Train, coach, and motivate colleagues through ongoing feedback and role modeling to maximize team performance, customer satisfaction, and professional development.
- Ensure consistent preparation, presentation, and merchandising of all food and beverages to Starbucks standards, making necessary recipe adjustments (e.g., temperature, ingredient quantities, or substitutions) to meet customer requests.
- Monitor labor productivity to balance customer service needs with cost control.
- Assist with ordering, receiving, inventory management, and invoice processing to maintain stock levels and achieve targeted food and beverage costs.
- Monitor sales, expenses, and reports to achieve profit and loss goals, and communicate results and priorities to the team and leadership.
- Oversee cash handling and point-of-sale operations in compliance with Macy’s and Starbucks policies.
- Maintain a clean, professional, and welcoming café environment, serving as a role model for grooming, communication, and workplace conduct.
- Partner with store leadership and Starbucks Division Managers to ensure operational excellence and promptly resolve customer concerns.
- Foster an environment of acceptance and respect that strengthens relationships, and ensures authentic connections with colleagues, customers, and communities.
- In addition to the essential duties mentioned above, other duties may be assigned.
Skills You Will Need
Leadership & Coaching: Demonstrates strong leadership, communication, and coaching skills to engage, develop, and motivate a high-performing team.
Customer Focus: Commits to delivering exceptional customer experiences and effectively resolves concerns to maintain satisfaction and loyalty.
Organizational & Problem-Solving Skills: Applies solid organizational and problem-solving abilities to manage multiple priorities and ensure smooth café operations.
Business Acumen: Understands basic business principles to support sales goals, control expenses, and ensure accurate cash handling.
Food Safety & Compliance: Knowledgeable in food safety, sanitation, and regulatory standards, maintaining a clean, safe, and compliant café environment.
Who You Are
- Candidates with a High School diploma or equivalent are encouraged to apply. Retail, food service, or customer service experience preferred.
- Must be ServSafe certified or have food handler permit as required by state or local health department.
- This position requires heavy lifting, constant moving, remaining in a stationary position, and reaching with arms and hands. Involves remaining in a stationary position for at least two consecutive hours, lifting at least 30 lbs. stooping, kneeling, crouching, and climbing ladders. May involve reaching above eye level. Requires close vision, color vision, depth perception, and focus adjustment.
- Able to work a flexible schedule, including days, evenings, weekends, and holidays, based on department and company needs.
What We Can Offer You
Join a team where work is as rewarding as it is fun! We offer a dynamic, inclusive environment with competitive pay and benefits. Enjoy comprehensive health and wellness coverage and a 401(k) match to invest in your future. Prioritize your well-being with paid time off and eight paid holidays. Grow your career with continuous learning and leadership development. Plus, build community by joining one of our Colleague Resource Groups and make a difference through our volunteer opportunities.
Some additional benefits we offer include:
- Merchandise discounts
- Performance-based incentives
- Annual merit review
- Employee Assistance Program with mental health counseling and legal/financial advice
- Tuition reimbursement
Access the full menu of benefits offerings here.
About us
This is a great time to join Macy’s! Whether you’re helping a customer find the perfect gift, streamlining operations in one of our distribution centers, enhancing our online shopping experience, buying in-style and on-trend merchandise to outfit our customers, or designing a balloon for the Thanksgiving Day Parade, we offer unique opportunities to be part of some of the most memorable moments in people’s lives.
Join us and help write the next chapter in our story - Apply Today!
This job description is not all-inclusive and may not apply to colleagues covered by a collective bargaining agreement. Macy's Inc. reserves the right to amend this job description at any time. Macy's Inc. is an Equal Opportunity Employer, committed to a diverse and inclusive work environment.
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This position may be eligible for performance-based incentives/bonuses. Benefits include 401k, medical/vision/dental/life/disability insurance options, PTO accruals, Holidays, and more. Eligibility requirements may apply based on location, job level, classification, and length of employment. Additional benefit details are available at macysJOBS.com.
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Get Access To All JobsTips for Finding H-1B Visa Sponsorship in Operations Leader
Verify your degree field aligns precisely
Operations Leader petitions get RFEs when the degree field is too general. A business administration or industrial engineering degree maps cleanly to the role. A liberal arts degree, even with years of operations experience, creates a specialty occupation argument you'll need to document carefully.
Target employers with dedicated HR infrastructure
Companies without an in-house immigration team often stall or abandon H-1B filings mid-process. Look for employers who have filed LCAs in previous years, which signals they understand the timeline and have counsel ready before your start date.
Search verified H-1B sponsors on Migrate Mate
Filter Operations Leader openings by employers with confirmed H-1B filing history on Migrate Mate. This cuts time spent on roles where sponsorship is theoretical rather than an established employer practice backed by DOL LCA records.
Check the prevailing wage before negotiating
Your employer's LCA must certify a wage at or above the DOL prevailing wage for your job title and metro area. Run the OFLC Wage Search for SOC code 11-1021 before you receive an offer so you know the wage floor and can negotiate from an informed position.
Clarify the filing timeline during offer negotiation
Operations Leader roles often require immediate authority on day one, but H-1B cap-subject petitions have an October 1 start date. Confirm whether the employer needs you before October and whether they'll file premium processing to compress the adjudication window to 15 business days.
Document cross-functional scope in your job description
USCIS scrutinizes Operations Leader petitions where the job description reads as general management rather than specialty occupation. Push your employer to specify the technical degree requirement and tie each core duty to a discipline-specific body of knowledge before the I-129 is drafted.
H-1B Visa Operations Leader: Frequently Asked Questions
Does an Operations Leader role qualify as a specialty occupation for H-1B purposes?
It can, but the employer must demonstrate that the specific position requires at least a bachelor's degree in a directly related field such as industrial engineering, supply chain management, or business administration. Generic management duties without a discipline-specific degree requirement often draw RFEs from USCIS. The job description needs to tie each core responsibility to a technical field of study, not just managerial experience.
How do I find employers who actively sponsor H-1B visas for Operations Leader positions?
Migrate Mate filters Operations Leader roles by employers with verified H-1B LCA filing history from DOL disclosure data. This shows which companies have sponsored the visa type before, so you're not relying on a recruiter's verbal assurance. Employers who file LCAs consistently are far more likely to have immigration counsel in place and a defined internal process for new petitions.
What is the LCA and why does it matter for Operations Leader candidates?
The Labor Condition Application is a DOL certification your employer files before submitting your H-1B petition to USCIS. It certifies the offered wage meets or exceeds the prevailing wage for your job title and work location. For Operations Leader roles, the SOC code on the LCA must accurately reflect your duties. A mismatch between the LCA job title and the I-129 petition description is a common source of requests for evidence.
Can I switch employers mid-H-1B if I'm in an Operations Leader role?
Yes, H-1B portability under AC21 lets you change employers once your petition has been pending for 180 days or more, provided the new role is in the same or a substantially similar occupational classification. For Operations Leaders, this generally means the new position must involve comparable scope, seniority, and degree requirements. Your new employer must file an H-1B transfer petition before your current authorized period ends.
How does the prevailing wage requirement apply to Operations Leader H-1B petitions?
DOL sets prevailing wages by job title, experience level, and metropolitan area. Your employer's LCA must certify the offered salary meets at least the Level I wage for your location and SOC code. Operations Leader roles in high-cost metros typically fall at Level II or III, so the actual wage floor can be significantly above the national median. Use the OFLC Wage Search to look up the figure for your specific city before you finalize your offer.