H-1B Visa Service Operations Manager Jobs
Service Operations Manager roles qualify as H-1B visa specialty occupations when the position requires a bachelor's degree in business, operations, or a related field. Employers in tech, logistics, healthcare, and financial services regularly file H-1B petitions for this title. Use this page to find companies with active H-1B sponsorship history for operations leadership roles.
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Get Access To All JobsINTRODUCTION
Build your best future with the Johnson Controls team.
As a global leader in smart, healthy and sustainable buildings, our mission is to reimagine the performance of buildings to serve people, places and the planet. Join a winning team that enables you to build your best future! Our teams are uniquely positioned to support a multitude of industries across the globe. You will have the opportunity to develop yourself through meaningful work projects and learning opportunities. We strive to provide our employees with an experience, focused on supporting their physical, financial, and emotional wellbeing. Become a member of the Johnson Controls family and thrive in an empowering company culture where your voice and ideas will be heard – your next great opportunity is just a few clicks away!
What we offer:
- Competitive salary
- Paid vacation/holidays/sick time - 15 days of vacation first year
- Comprehensive benefits package including 401K, medical, dental, and vision care - Available day one
- Encouraging and collaborative team environment
- Dedication to safety through our Zero Harm policy
What you will do:
The Branch Service Manager owns the day-to-day service business processes and team management to ensure customer satisfaction and financial objectives are met. This includes implementation and adherence to business processes and service applications. Drives proficiency and performance of branch support staff.
How you will do it:
- Owns the day-to-day tactical local service business. Achieves through management of the defined business processes that are proven to deliver high customer satisfaction and positive business results.
- Works with Truck Based Service Managers and Customer Service Representative to ensure financial objectives are met through accurately forecasting, analyzing, and driving the business processes of all lines of service business.
- Direct supervision of service business support team including those responsible for account management support, asset management, invoicing, file maintenance, service order posting, etc.
- Provides coaching and support to all the branch service teams in managing the day-to-day business processes through implementation of business best practices and service applications.
- Drives service business processes and applications through the local service organization and is the subject matter expert during actualization.
- Ensures training, communication, measures and reinforcement of processes and service applications.
- Implements and maintains delivery standards consistent with BSNA objectives for sustainable, profitable growth through effective execution of work.
- Performs other duties as related to customer satisfaction, actualization of strategies within the service organization, development and maintenance of service team business plans, and account management of service customers.
BASIC QUALIFICATIONS
Required
- Minimum of 5 years’ service industry experience managing service operations and/or service dispatch/scheduling.
- Must demonstrate the ability to perform work independently and demonstrate solid organizational and attention to detail skills.
- Must have strong interpersonal skills to effectively communicate with both internal and external clients.
- Must have the ability to simultaneously handle a large and diverse number of projects, tasks and issues with tact, cooperation, and persistence.
- Able to prioritize work activities based upon financial impact to desired business goals.
- Demonstrated competence in written and verbal communication skills.
- Experience and/or basic project accounting or costing principals.
- Able to positively represent Johnson Controls and communicate with others at varying levels.
- Able to influence diverse teams to accomplish tasks/goals.
HIRING SALARY RANGE: $91,000-137,000 (Salary to be determined by the education, experience, knowledge, skills, and abilities of the applicant, internal equity, and alignment with market data.) This role offers a competitive Bonus plan that will take into account individual, group, and corporate performance. This position includes a competitive benefits package. The posted salary range reflects the target compensation for this role. However, we recognize that exceptional candidates may bring unique skills and experiences that exceed the typical profile. If you believe your background warrants consideration beyond the stated range, we encourage you to apply. To support an efficient and fair hiring process, we may use technology assisted tools, including artificial intelligence (AI), to help identify and evaluate candidates. All hiring decisions are ultimately made by human reviewers. For details, please visit the About Us tab on the Johnson Controls Careers site.
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INTRODUCTION
Build your best future with the Johnson Controls team.
As a global leader in smart, healthy and sustainable buildings, our mission is to reimagine the performance of buildings to serve people, places and the planet. Join a winning team that enables you to build your best future! Our teams are uniquely positioned to support a multitude of industries across the globe. You will have the opportunity to develop yourself through meaningful work projects and learning opportunities. We strive to provide our employees with an experience, focused on supporting their physical, financial, and emotional wellbeing. Become a member of the Johnson Controls family and thrive in an empowering company culture where your voice and ideas will be heard – your next great opportunity is just a few clicks away!
What we offer:
- Competitive salary
- Paid vacation/holidays/sick time - 15 days of vacation first year
- Comprehensive benefits package including 401K, medical, dental, and vision care - Available day one
- Encouraging and collaborative team environment
- Dedication to safety through our Zero Harm policy
What you will do:
The Branch Service Manager owns the day-to-day service business processes and team management to ensure customer satisfaction and financial objectives are met. This includes implementation and adherence to business processes and service applications. Drives proficiency and performance of branch support staff.
How you will do it:
- Owns the day-to-day tactical local service business. Achieves through management of the defined business processes that are proven to deliver high customer satisfaction and positive business results.
- Works with Truck Based Service Managers and Customer Service Representative to ensure financial objectives are met through accurately forecasting, analyzing, and driving the business processes of all lines of service business.
- Direct supervision of service business support team including those responsible for account management support, asset management, invoicing, file maintenance, service order posting, etc.
- Provides coaching and support to all the branch service teams in managing the day-to-day business processes through implementation of business best practices and service applications.
- Drives service business processes and applications through the local service organization and is the subject matter expert during actualization.
- Ensures training, communication, measures and reinforcement of processes and service applications.
- Implements and maintains delivery standards consistent with BSNA objectives for sustainable, profitable growth through effective execution of work.
- Performs other duties as related to customer satisfaction, actualization of strategies within the service organization, development and maintenance of service team business plans, and account management of service customers.
BASIC QUALIFICATIONS
Required
- Minimum of 5 years’ service industry experience managing service operations and/or service dispatch/scheduling.
- Must demonstrate the ability to perform work independently and demonstrate solid organizational and attention to detail skills.
- Must have strong interpersonal skills to effectively communicate with both internal and external clients.
- Must have the ability to simultaneously handle a large and diverse number of projects, tasks and issues with tact, cooperation, and persistence.
- Able to prioritize work activities based upon financial impact to desired business goals.
- Demonstrated competence in written and verbal communication skills.
- Experience and/or basic project accounting or costing principals.
- Able to positively represent Johnson Controls and communicate with others at varying levels.
- Able to influence diverse teams to accomplish tasks/goals.
HIRING SALARY RANGE: $91,000-137,000 (Salary to be determined by the education, experience, knowledge, skills, and abilities of the applicant, internal equity, and alignment with market data.) This role offers a competitive Bonus plan that will take into account individual, group, and corporate performance. This position includes a competitive benefits package. The posted salary range reflects the target compensation for this role. However, we recognize that exceptional candidates may bring unique skills and experiences that exceed the typical profile. If you believe your background warrants consideration beyond the stated range, we encourage you to apply. To support an efficient and fair hiring process, we may use technology assisted tools, including artificial intelligence (AI), to help identify and evaluate candidates. All hiring decisions are ultimately made by human reviewers. For details, please visit the About Us tab on the Johnson Controls Careers site.
LI-Onsite
#LI-AA2
See all 7,795+ H-1B Visa Service Operations Manager Jobs
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Get Access To All JobsTips for Finding H-1B Visa Sponsorship as a Service Operations Manager
Align your degree to the role
USCIS scrutinizes whether your specific degree supports a Service Operations Manager position. A degree in operations management, industrial engineering, or business administration strengthens your petition. A general arts degree with no management coursework invites a Request for Evidence.
Search LCA filings by SOC code
Service Operations Managers typically file under SOC code 11-1021 or 11-3010. Cross-reference the OFLC Wage Search with your target employers to confirm they've filed LCAs for management-level operations roles, not just adjacent titles.
Target employers already enrolled in E-Verify
E-Verify enrollment is a reliable proxy for H-1B sponsorship readiness. Employers unfamiliar with the process rarely have internal infrastructure to file on time. Filter your search on Migrate Mate to surface companies with documented H-1B filing history in operations.
Request an October 1 start date
If your employer files in the April lottery window, your H-1B status begins October 1. Negotiate your offer letter to reflect a conditional start date tied to cap approval, not an arbitrary date that creates a gap in your authorization.
Document your specialty occupation with O*NET
Pull the O*NET profile for your specific operations role before your employer files. O*NET's education and training data shows the typical degree requirements adjudicators expect. Include this in your support letter to preempt a specialty occupation RFE.
Verify prevailing wage before accepting the offer
Your employer's LCA must certify your wage at or above the DOL prevailing wage for your job title, level, and work location. Run your role through the OFLC Wage Search yourself so you know whether the offer clears the threshold before you sign.
H-1B Visa Service Operations Manager: Frequently Asked Questions
Does a Service Operations Manager role qualify as an H-1B specialty occupation?
It depends on how the position is defined. USCIS requires the role to normally require a bachelor's degree in a specific field. A Service Operations Manager tied to a particular industry, such as technology platforms, logistics systems, or healthcare operations, with a matching degree requirement is far more defensible than a generalist title with no field-specific education requirement.
Which industries sponsor H-1B visas most often for operations management roles?
Technology companies, third-party logistics providers, financial services firms, and healthcare networks file H-1B petitions for operations management titles with regularity. These sectors tend to have established immigration programs and in-house HR infrastructure to handle the filing process. You can browse verified H-1B sponsors for this role on Migrate Mate.
Can my employer file an H-1B for me if I'm currently on OPT?
Yes. If you're on post-completion OPT, your employer files your H-1B registration in April for the following October 1 start date. If your OPT expires before October 1 and you're selected, the cap-gap rule extends your work authorization automatically through September 30, provided your employer filed before your OPT end date.
What happens to my H-1B if I'm promoted from operations analyst to Service Operations Manager mid-petition?
A material change in job duties or title after the I-129 is filed typically requires an amended petition. Moving from an individual contributor role to a management title changes the SOC code, the prevailing wage level, and potentially the specialty occupation justification. Your employer should file the amendment promptly to avoid status complications.
How do I know if a job listing will actually lead to H-1B sponsorship?
Many listings say "sponsorship available" without any prior filing history. A more reliable signal is whether the employer has certified LCAs for operations management roles in the past. Reviewing DOL disclosure data gives you a factual baseline. You can also check an employer's H-1B track record directly on Migrate Mate before investing time in their application process.