H-1B Visa Service Operations Manager Jobs
Service Operations Manager roles qualify as H-1B visa specialty occupations when the position requires a bachelor's degree in business, operations, or a related field. Employers in tech, logistics, healthcare, and financial services regularly file H-1B petitions for this title. Use this page to find companies with active H-1B sponsorship history for operations leadership roles.
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Get Access To All JobsJob Summary:
The Pharmacy Operations Lead supports daily Micro Fulfillment Center (MFC) activities to ensure timely, accurate, and compliant prescription fulfillment for Walgreens pharmacies. Performs oversight of prescription workflow activities in an assigned function to drive operational excellence. Provides daily support to team members to ensure they provide a first in class fulfillment service. Collaborates to assign, monitor and review the day-to-day work of team members and provides technical guidance. This role provides advanced technical support for escalated issues, assists with pharmacy workflow tasks, and ensures high-quality service in accordance with federal and state regulations, company policy, and pharmacy standards.
Job Responsibilities:
- Owns shift readiness and execution by coordinating staffing, workflow prioritization, and real-time adjustments to ensure safe, accurate, and on-time prescription fulfillment.
- Deploys and guides team members on the floor to meet productivity and service expectations, providing direction and coordination.
- Enables team capability and operational readiness through onboarding support, training facilitation, and real-time coaching that reinforces correct behaviors and standards.
- Champions safety, quality, and compliance by reinforcing standard work, monitoring adherence to regulatory requirements, and escalating risks, errors, or critical issues appropriately.
- Monitors operational performance and drives consistency by reviewing productivity and quality metrics, sharing insights with the Group Supervisor, and reinforcing continuous improvement practices.
- Builds and maintains strong working relationships with internal teams, support teams, and other partners.
- Performs pharmacy-related duties under the direction of a Group Supervisor or Pharmacist.
- Reports any prescription errors immediately to the pharmacist on duty and adheres to policies related to Good Faith Dispensing and quality assurance.
- Supports inventory processes such as ordering, unpacking, organizing, and storing pharmaceutical products. Assists in filing claims related to overages, shortages, or damaged items.
- Maintains a clean, organized, and well-stocked work environment within the Micro Fulfillment Center.
- Earns and maintains PTCB or ExCPT certification through the designated training program and/or state required certification/registration.
- Leads inventory management activities, such as ordering, unpacking, sorting, checking, and storing shipment of pharmaceuticals.
- Ensures compliance with all federal, state, and local regulations, as well as company policies (e.g., HIPAA, fraud prevention, productivity standards, and quality expectations).
Basic Qualifications
- High school diploma/GED
- Earns and maintains PTCB or ExCPT certification through the designated training program and/or state required certification/registration.
- Must be fluent in reading, writing, and speaking English (except in Puerto Rico).
- Basic level PC skills (for example: start up and shut down computer, use mouse to point and click, start and close programs, switch between programs, save files, print documents and/or access information online)
Preferred Qualifications
- Experience in pharmacy operations, distribution, fulfillment, or other related healthcare environments.
- Familiarity with Walgreens pharmacy systems and workflows.
- Strong problem-solving skills with the ability to handle escalated issues.
We will consider employment of qualified applicants with arrest and conviction records.
The Salary below is being provided to promote pay transparency and equal employment opportunities at Walgreens. The actual hourly salary within this range that you will be offered will depend on a variety of factors including geography, skills and abilities, education, experience and other relevant factors. This role will remain open until filled. To review benefits, please click here jobs.walgreens.com/benefits. If you are applying on a job board or unable to click on the link, please copy and paste this URL into your browser jobs.walgreens.com/benefits.
Salary Range: $19.75 - $26.35 / Hourly
Job Summary:
The Pharmacy Operations Lead supports daily Micro Fulfillment Center (MFC) activities to ensure timely, accurate, and compliant prescription fulfillment for Walgreens pharmacies. Performs oversight of prescription workflow activities in an assigned function to drive operational excellence. Provides daily support to team members to ensure they provide a first in class fulfillment service. Collaborates to assign, monitor and review the day-to-day work of team members and provides technical guidance. This role provides advanced technical support for escalated issues, assists with pharmacy workflow tasks, and ensures high-quality service in accordance with federal and state regulations, company policy, and pharmacy standards.
Job Responsibilities:
- Owns shift readiness and execution by coordinating staffing, workflow prioritization, and real-time adjustments to ensure safe, accurate, and on-time prescription fulfillment.
- Deploys and guides team members on the floor to meet productivity and service expectations, providing direction and coordination.
- Enables team capability and operational readiness through onboarding support, training facilitation, and real-time coaching that reinforces correct behaviors and standards.
- Champions safety, quality, and compliance by reinforcing standard work, monitoring adherence to regulatory requirements, and escalating risks, errors, or critical issues appropriately.
- Monitors operational performance and drives consistency by reviewing productivity and quality metrics, sharing insights with the Group Supervisor, and reinforcing continuous improvement practices.
- Builds and maintains strong working relationships with internal teams, support teams, and other partners.
- Performs pharmacy-related duties under the direction of a Group Supervisor or Pharmacist.
- Reports any prescription errors immediately to the pharmacist on duty and adheres to policies related to Good Faith Dispensing and quality assurance.
- Supports inventory processes such as ordering, unpacking, organizing, and storing pharmaceutical products. Assists in filing claims related to overages, shortages, or damaged items.
- Maintains a clean, organized, and well-stocked work environment within the Micro Fulfillment Center.
- Earns and maintains PTCB or ExCPT certification through the designated training program and/or state required certification/registration.
- Leads inventory management activities, such as ordering, unpacking, sorting, checking, and storing shipment of pharmaceuticals.
- Ensures compliance with all federal, state, and local regulations, as well as company policies (e.g., HIPAA, fraud prevention, productivity standards, and quality expectations).
Basic Qualifications
- High school diploma/GED
- Earns and maintains PTCB or ExCPT certification through the designated training program and/or state required certification/registration.
- Must be fluent in reading, writing, and speaking English (except in Puerto Rico).
- Basic level PC skills (for example: start up and shut down computer, use mouse to point and click, start and close programs, switch between programs, save files, print documents and/or access information online)
Preferred Qualifications
- Experience in pharmacy operations, distribution, fulfillment, or other related healthcare environments.
- Familiarity with Walgreens pharmacy systems and workflows.
- Strong problem-solving skills with the ability to handle escalated issues.
We will consider employment of qualified applicants with arrest and conviction records.
The Salary below is being provided to promote pay transparency and equal employment opportunities at Walgreens. The actual hourly salary within this range that you will be offered will depend on a variety of factors including geography, skills and abilities, education, experience and other relevant factors. This role will remain open until filled. To review benefits, please click here jobs.walgreens.com/benefits. If you are applying on a job board or unable to click on the link, please copy and paste this URL into your browser jobs.walgreens.com/benefits.
Salary Range: $19.75 - $26.35 / Hourly
See all 4,482+ H-1B Visa Service Operations Manager Jobs
Sign up for free to unlock all listings, filter by visa type, and get alerts for new H-1B Visa Service Operations Manager Jobs.
Get Access To All JobsTips for Finding H-1B Visa Sponsorship as a Service Operations Manager
Align your degree to the role
USCIS scrutinizes whether your specific degree supports a Service Operations Manager position. A degree in operations management, industrial engineering, or business administration strengthens your petition. A general arts degree with no management coursework invites a Request for Evidence.
Search LCA filings by SOC code
Service Operations Managers typically file under SOC code 11-1021 or 11-3010. Cross-reference the OFLC Wage Search with your target employers to confirm they've filed LCAs for management-level operations roles, not just adjacent titles.
Target employers already enrolled in E-Verify
E-Verify enrollment is a reliable proxy for H-1B sponsorship readiness. Employers unfamiliar with the process rarely have internal infrastructure to file on time. Filter your search on Migrate Mate to surface companies with documented H-1B filing history in operations.
Request an October 1 start date
If your employer files in the April lottery window, your H-1B status begins October 1. Negotiate your offer letter to reflect a conditional start date tied to cap approval, not an arbitrary date that creates a gap in your authorization.
Document your specialty occupation with O*NET
Pull the O*NET profile for your specific operations role before your employer files. O*NET's education and training data shows the typical degree requirements adjudicators expect. Include this in your support letter to preempt a specialty occupation RFE.
Verify prevailing wage before accepting the offer
Your employer's LCA must certify your wage at or above the DOL prevailing wage for your job title, level, and work location. Run your role through the OFLC Wage Search yourself so you know whether the offer clears the threshold before you sign.
H-1B Visa Service Operations Manager: Frequently Asked Questions
Does a Service Operations Manager role qualify as an H-1B specialty occupation?
It depends on how the position is defined. USCIS requires the role to normally require a bachelor's degree in a specific field. A Service Operations Manager tied to a particular industry, such as technology platforms, logistics systems, or healthcare operations, with a matching degree requirement is far more defensible than a generalist title with no field-specific education requirement.
Which industries sponsor H-1B visas most often for operations management roles?
Technology companies, third-party logistics providers, financial services firms, and healthcare networks file H-1B petitions for operations management titles with regularity. These sectors tend to have established immigration programs and in-house HR infrastructure to handle the filing process. You can browse verified H-1B sponsors for this role on Migrate Mate.
Can my employer file an H-1B for me if I'm currently on OPT?
Yes. If you're on post-completion OPT, your employer files your H-1B registration in April for the following October 1 start date. If your OPT expires before October 1 and you're selected, the cap-gap rule extends your work authorization automatically through September 30, provided your employer filed before your OPT end date.
What happens to my H-1B if I'm promoted from operations analyst to Service Operations Manager mid-petition?
A material change in job duties or title after the I-129 is filed typically requires an amended petition. Moving from an individual contributor role to a management title changes the SOC code, the prevailing wage level, and potentially the specialty occupation justification. Your employer should file the amendment promptly to avoid status complications.
How do I know if a job listing will actually lead to H-1B sponsorship?
Many listings say "sponsorship available" without any prior filing history. A more reliable signal is whether the employer has certified LCAs for operations management roles in the past. Reviewing DOL disclosure data gives you a factual baseline. You can also check an employer's H-1B track record directly on Migrate Mate before investing time in their application process.