H-1B Visa Product Support Engineer Jobs
Product Support Engineer roles sit at the intersection of technical depth and customer-facing problem-solving, making them strong candidates for H-1B visa specialty occupation classification. Employers in SaaS, cloud infrastructure, and enterprise software regularly sponsor H-1B visas for this title, with LCA filings reflecting active hiring across the country.
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Get Access To All JobsINTRODUCTION
Founded in 1965, Herc Rentals is one of the leading equipment rental suppliers in North America with 2025 total revenues reaching approximately $4.4 billion. Herc Rentals’ parent company, known as Herc Holdings Inc., listed on the New York Stock Exchange on July 1, 2016, under the symbol “HRI.” Herc Rentals serves customers through approximately 615 locations and has about 12,000 employees in North America as of September 30, 2026.
JOB PURPOSE
A Herc Product Support Manager will drive revenue within their designated territory by developing business relationships and providing customer solutions for our industrial and commercial focused customers tool rental needs. They are subject matter experts and consultants for internal and external customers in the application of our tool fleet of pneumatic, electric, hydraulic, specialty welding, hoisting, lighting, and ventilation product lines. They shall also provide consultant expertise, building solutions for integrated onsite and mobile tool rooms as part of the ProResources division of the company.
WHAT YOU WILL DO...
- Demonstrate active participation in Herc Rentals Safety Culture, always prioritizing the safety of team members and customers alike
- Increase ProResources brand revenue contribution within assigned geographic area
- Create and implement strategic sales plan to increase revenue
- Work with internal region staff to drive results on targeted sales strategies
- Analyze market data and opportunities to ensure proper strategy alignment and identify new opportunities for growth
- Assist with the preparation and negotiations of contract bidding and renewals
- Create and deliver customer educational presentations
- Assist Division and Region with product specific fleet management
- Create tool room solutions, coordinate mobilization, and perform on-site meetings
- Coordinate marketing efforts to increase internal and external brand awareness
- Support all team members
- Learn and follow all company procedures and protocols
REQUIREMENTS
- Bachelor’s degree preferred
- 5 years of outside sales experience within the industrial tools and/or rental industry
SKILLS
- Proficient in Microsoft Word and Excel
- Strong verbal and written communication
- Excellent interpersonal and customer service skills
- Reliable and detail-oriented
- Follows up with customers promptly
- Adapts quickly to new environments
- Skilled at multitasking and project coordination
- Responsive to changing business needs
Req #: 72650
PAY RANGE
- Pay Range: $80,000 - $95,000 base compensation + bonus + vehicle
Please be advised that the actual salary offered for any position is subject to the company's sole discretion and may be influenced by various factors, including but not limited to the candidate's qualifications, experience, location, and overall fit for the role.
Herc Rentals values its employees and provides excellent compensation and benefits packages which are not limited to the following.
KEEPING YOU HEALTHY
- Medical, Dental, and Vision Coverage
- Life and disability insurance
- Flex spending and health savings accounts
- Virtual Health Visits
- 24 Hour Nurse Line
- Healthy Pregnancy Program
- Tobacco Cessation Program
- Weight Loss Program
BUILDING YOUR FINANCIAL FUTURE
- 401(k) plan with company match
- Employee Stock Purchase Program
LIFE & WORK HARMONY
- Paid Time Off (Holidays, Vacations, Sick Days)
- Paid parental leave
- Military leave & support for those in the National Guard and Reserves
- Employee Assistance Program (EAP)
- Adoption Assistance Reimbursement Program
- Tuition Reimbursement Program
- Auto & Home Insurance Discounts
PROTECTING YOU & YOUR FAMILY
- Company Paid Life Insurance
- Supplemental Life Insurance
- Accidental Death & Dismemberment Insurance
- Company Paid Disability Insurance
- Supplemental Disability Insurance
- Group Legal Plan
- Critical Illness Insurance
- Accident Insurance
Herc does not discriminate in employment based on the basis of race, creed, color, religion, sex, age, disability, national origin, marital status, sexual orientation, citizenship status, political affiliation, parental status, military service, or other non-merit factors.
INTRODUCTION
Founded in 1965, Herc Rentals is one of the leading equipment rental suppliers in North America with 2025 total revenues reaching approximately $4.4 billion. Herc Rentals’ parent company, known as Herc Holdings Inc., listed on the New York Stock Exchange on July 1, 2016, under the symbol “HRI.” Herc Rentals serves customers through approximately 615 locations and has about 12,000 employees in North America as of September 30, 2026.
JOB PURPOSE
A Herc Product Support Manager will drive revenue within their designated territory by developing business relationships and providing customer solutions for our industrial and commercial focused customers tool rental needs. They are subject matter experts and consultants for internal and external customers in the application of our tool fleet of pneumatic, electric, hydraulic, specialty welding, hoisting, lighting, and ventilation product lines. They shall also provide consultant expertise, building solutions for integrated onsite and mobile tool rooms as part of the ProResources division of the company.
WHAT YOU WILL DO...
- Demonstrate active participation in Herc Rentals Safety Culture, always prioritizing the safety of team members and customers alike
- Increase ProResources brand revenue contribution within assigned geographic area
- Create and implement strategic sales plan to increase revenue
- Work with internal region staff to drive results on targeted sales strategies
- Analyze market data and opportunities to ensure proper strategy alignment and identify new opportunities for growth
- Assist with the preparation and negotiations of contract bidding and renewals
- Create and deliver customer educational presentations
- Assist Division and Region with product specific fleet management
- Create tool room solutions, coordinate mobilization, and perform on-site meetings
- Coordinate marketing efforts to increase internal and external brand awareness
- Support all team members
- Learn and follow all company procedures and protocols
REQUIREMENTS
- Bachelor’s degree preferred
- 5 years of outside sales experience within the industrial tools and/or rental industry
SKILLS
- Proficient in Microsoft Word and Excel
- Strong verbal and written communication
- Excellent interpersonal and customer service skills
- Reliable and detail-oriented
- Follows up with customers promptly
- Adapts quickly to new environments
- Skilled at multitasking and project coordination
- Responsive to changing business needs
Req #: 72650
PAY RANGE
- Pay Range: $80,000 - $95,000 base compensation + bonus + vehicle
Please be advised that the actual salary offered for any position is subject to the company's sole discretion and may be influenced by various factors, including but not limited to the candidate's qualifications, experience, location, and overall fit for the role.
Herc Rentals values its employees and provides excellent compensation and benefits packages which are not limited to the following.
KEEPING YOU HEALTHY
- Medical, Dental, and Vision Coverage
- Life and disability insurance
- Flex spending and health savings accounts
- Virtual Health Visits
- 24 Hour Nurse Line
- Healthy Pregnancy Program
- Tobacco Cessation Program
- Weight Loss Program
BUILDING YOUR FINANCIAL FUTURE
- 401(k) plan with company match
- Employee Stock Purchase Program
LIFE & WORK HARMONY
- Paid Time Off (Holidays, Vacations, Sick Days)
- Paid parental leave
- Military leave & support for those in the National Guard and Reserves
- Employee Assistance Program (EAP)
- Adoption Assistance Reimbursement Program
- Tuition Reimbursement Program
- Auto & Home Insurance Discounts
PROTECTING YOU & YOUR FAMILY
- Company Paid Life Insurance
- Supplemental Life Insurance
- Accidental Death & Dismemberment Insurance
- Company Paid Disability Insurance
- Supplemental Disability Insurance
- Group Legal Plan
- Critical Illness Insurance
- Accident Insurance
Herc does not discriminate in employment based on the basis of race, creed, color, religion, sex, age, disability, national origin, marital status, sexual orientation, citizenship status, political affiliation, parental status, military service, or other non-merit factors.
See all 125+ H-1B Visa Product Support Engineer Jobs
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Get Access To All JobsTips for Finding H-1B Visa Sponsorship as a Product Support Engineer
Verify your role meets specialty occupation
Product Support Engineer must require a bachelor's degree in computer science, engineering, or a closely related field to qualify as a specialty occupation. Pull the O*NET profile for your exact job code to confirm the degree requirement before applying.
Target employers with active LCA filing history
Use Migrate Mate to filter Product Support Engineer roles by employers who have filed LCAs for this title. DOL disclosure data shows which companies have a real sponsorship track record, not just an open requisition.
Document your technical depth before registration
USCIS scrutinizes Product Support Engineer petitions more when the role overlaps with generalist helpdesk work. Gather architecture diagrams, escalation logs, or API documentation you've authored to demonstrate the role requires specialized engineering knowledge.
Ask recruiters about cap-exempt entity eligibility
Universities, nonprofit research organizations, and government research institutions are cap-exempt H-1B employers. Product Support Engineer roles at these entities can start immediately without waiting for the October 1 fiscal year start date.
Confirm your prevailing wage level with OFLC Wage Search
Product Support Engineers are frequently filed at Level I or II. Use the OFLC Wage Search to check the prevailing wage for your specific SOC code and work location before negotiating an offer, so the LCA wage matches what you'll actually be paid.
Request premium processing for tight transition timelines
If you're changing employers and your current H-1B grace period is running down, ask your new employer to file with premium processing. USCIS adjudicates premium petitions within 15 business days, reducing the gap between authorization periods.
H-1B Visa Product Support Engineer: Frequently Asked Questions
Does a Product Support Engineer role qualify for H-1B sponsorship?
Yes, if the position genuinely requires a bachelor's degree or higher in a specific technical field such as computer science, software engineering, or information systems. Roles that accept any degree or substitute years of experience for a degree without a clear equivalency argument are at higher risk of an RFE from USCIS challenging specialty occupation status.
Which industries sponsor H-1B visas most often for Product Support Engineers?
SaaS companies, cloud infrastructure providers, enterprise software vendors, and fintech firms file the most LCAs for Product Support Engineer titles. These employers typically need engineers who can troubleshoot integrations, debug APIs, and manage escalations that require deep product knowledge. You can browse verified H-1B sponsors for this role directly on Migrate Mate.
Can I transfer my H-1B to a new employer as a Product Support Engineer?
Yes. Under the H-1B portability rules, you can start working for a new employer as soon as they file a new H-1B petition, as long as your previous status was lawfully maintained. You don't need to wait for USCIS approval, but the new employer must file before your current authorized period ends.
What documentation strengthens an H-1B petition for this role?
A detailed job duty description showing the role requires specialized engineering knowledge is critical. Supporting documents include architecture or system design materials you've contributed to, evidence of escalation ownership, any certifications in relevant platforms, and a clear explanation of how your degree field maps to the technical requirements of the position.
How does the H-1B lottery affect Product Support Engineer job seekers?
If your target employer is a cap-subject company, your petition enters the annual H-1B lottery with 65,000 regular cap slots and an additional 20,000 for U.S. master's degree holders. Selection isn't guaranteed, so many candidates apply to multiple cap-subject employers simultaneously or prioritize cap-exempt organizations to reduce lottery risk.