H-1B Visa Vendor Management Analyst Jobs
Vendor Management Analyst roles qualify for H-1B visa sponsorship as specialty occupations requiring at least a bachelor's degree in supply chain, business, or a related field. Employers in procurement-heavy industries, logistics, tech, healthcare, and financial services, regularly file LCAs and sponsor H-1B petitions for this role.
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Get Access To All JobsLocation: On site 5 days a week in Orange, CT; Boston, MA; Rochester, NY; or Binghamton, NY.
The base salary range for this position is dependent upon experience and location, ranging from:
- $121,920 to $152,400 in Boston, MA
- $116,640 to $145,800 in Orange, CT
- $106,000 to $132,500 in Binghamton & Rochester, NY
What We Offer:
- Competitive benefits and growth opportunities
- Generous performance‑based bonuses
- 12% 401(k) match
- Comprehensive health, dental, and vision insurance
- Tuition reimbursement
- Professional development and clear career advancement pathways
Job Summary
Maintain strategic partnerships with contact center outsource vendors to ensure operational effectiveness, achievement of key performance metrics, and an improved customer experience. Manage relationship with Avangrid Networks contact center outsource vendors including performance management and contract compliance. Requires close partnerships with business users, vendors, and IT in various geographic locations. Requires management of team employees across the Avangrid networks. Provides leadership and development to team of Analysts across multiple operating companies.
Key Responsibilities
- Coordinate, monitor, and oversee customer service outsource vendor performance for Avangrid Networks Customer Care organization.
- Develop partnerships with key stakeholders at outsource vendor locations; identify and address opportunities for process improvements designed to improve key performance metrics and meet business objectives.
- Lead a team of vendor analysts across multiple operating companies to ensure day-to-day vendor performance is met or exceeded.
- Build strong partnerships with the Customer Care Workforce Management and Quality Assurance Teams to assist with supporting vendor performance.
- Review outsourced vendor metrics against service level agreements (SLAs) and track any applicable penalties or incentives.
- Oversee development of requirements for Requests for Proposals (RFPs) and contracts for outsource vendors.
- Work with key stakeholders to ensure that business requirements are included in any proposed enhancements to outsourced contact center vendor solutions.
- Maintain professional and technical knowledge by tracking emerging trends in contact center operations, benchmarking with other companies, and attending necessary training.
- Lead or participate in projects to implement new outsource centers.
Required Qualifications
- Bachelor’s Degree with a minimum of 8 years of relevant experience.
- Strong analytical skills with ability to use Microsoft Office applications (Word, Excel, PowerPoint).
- Excellent oral and written communications skills.
- Must be self-directed, have demonstrated initiative, and a track record of driving continuous improvement in a customer service environment.
- Previous experience working with call center technology tools (Routing technology / quality assurance / systems and reporting).
- Understanding of contractual service level agreements and key performance indicators.
- Must be able to travel to various outsource vendor locations, including international travel.
Preferred Qualifications
- Ability to build consensus among multiple stakeholders.
- Experience in managing outsource vendors.
Competencies
- Growth & Continuous Improvement
- Initiative & Change
- Focused on Results
- Customer Centric (internal and/or external)
- Communication
- Collaboration
- Leadership (people managers/leaders)
Company:
AVANGRID SERVICE COMPANY
Mobility Information
Please note that any applicant who is not a citizen of the country of the vacancy will be subject to compliance with the applicable immigration requirements to legally work in that country.
At Avangrid we provide fair and equal employment and advancement opportunities for all employees and candidates regardless of race, color, religion, national origin, gender, sexual orientation, age, marital status, disability, protected veteran status or any other status protected by federal, state, or local law.
If you are an individual with a disability or a disabled veteran who is unable to use our online tool to search for or to apply for jobs, you may request a reasonable accommodation by contacting our People and Organization department at careers@avangrid.com.
Avangrid employees may be assigned a system emergency role and in the event of a system emergency, may be required to work outside of their regular schedule/job duties. This is applicable to employees that will work in Connecticut, Maine, Massachusetts, and New York within Avangrid Network and Corporate functions. This does not include those that will work for Avangrid Power.
Avangrid employees may also be assigned a NERC Reliability Standards compliance role supporting Critical Infrastructure Protection (CIP) and/or Operations and Planning (O&P) responsibilities. This is applicable to employees that will work in electric transmission, operations, and cyber security business areas in Connecticut, Maine, Massachusetts, and New York within Avangrid Network and Corporate business areas. NERC Reliability Standards compliance roles and responsibilities may include additional access protections, training, audit engagement, and required evidence retention, and will be communicated by the employee’s management.
Job Posting End Date:
November-14-2026
Location: On site 5 days a week in Orange, CT; Boston, MA; Rochester, NY; or Binghamton, NY.
The base salary range for this position is dependent upon experience and location, ranging from:
- $121,920 to $152,400 in Boston, MA
- $116,640 to $145,800 in Orange, CT
- $106,000 to $132,500 in Binghamton & Rochester, NY
What We Offer:
- Competitive benefits and growth opportunities
- Generous performance‑based bonuses
- 12% 401(k) match
- Comprehensive health, dental, and vision insurance
- Tuition reimbursement
- Professional development and clear career advancement pathways
Job Summary
Maintain strategic partnerships with contact center outsource vendors to ensure operational effectiveness, achievement of key performance metrics, and an improved customer experience. Manage relationship with Avangrid Networks contact center outsource vendors including performance management and contract compliance. Requires close partnerships with business users, vendors, and IT in various geographic locations. Requires management of team employees across the Avangrid networks. Provides leadership and development to team of Analysts across multiple operating companies.
Key Responsibilities
- Coordinate, monitor, and oversee customer service outsource vendor performance for Avangrid Networks Customer Care organization.
- Develop partnerships with key stakeholders at outsource vendor locations; identify and address opportunities for process improvements designed to improve key performance metrics and meet business objectives.
- Lead a team of vendor analysts across multiple operating companies to ensure day-to-day vendor performance is met or exceeded.
- Build strong partnerships with the Customer Care Workforce Management and Quality Assurance Teams to assist with supporting vendor performance.
- Review outsourced vendor metrics against service level agreements (SLAs) and track any applicable penalties or incentives.
- Oversee development of requirements for Requests for Proposals (RFPs) and contracts for outsource vendors.
- Work with key stakeholders to ensure that business requirements are included in any proposed enhancements to outsourced contact center vendor solutions.
- Maintain professional and technical knowledge by tracking emerging trends in contact center operations, benchmarking with other companies, and attending necessary training.
- Lead or participate in projects to implement new outsource centers.
Required Qualifications
- Bachelor’s Degree with a minimum of 8 years of relevant experience.
- Strong analytical skills with ability to use Microsoft Office applications (Word, Excel, PowerPoint).
- Excellent oral and written communications skills.
- Must be self-directed, have demonstrated initiative, and a track record of driving continuous improvement in a customer service environment.
- Previous experience working with call center technology tools (Routing technology / quality assurance / systems and reporting).
- Understanding of contractual service level agreements and key performance indicators.
- Must be able to travel to various outsource vendor locations, including international travel.
Preferred Qualifications
- Ability to build consensus among multiple stakeholders.
- Experience in managing outsource vendors.
Competencies
- Growth & Continuous Improvement
- Initiative & Change
- Focused on Results
- Customer Centric (internal and/or external)
- Communication
- Collaboration
- Leadership (people managers/leaders)
Company:
AVANGRID SERVICE COMPANY
Mobility Information
Please note that any applicant who is not a citizen of the country of the vacancy will be subject to compliance with the applicable immigration requirements to legally work in that country.
At Avangrid we provide fair and equal employment and advancement opportunities for all employees and candidates regardless of race, color, religion, national origin, gender, sexual orientation, age, marital status, disability, protected veteran status or any other status protected by federal, state, or local law.
If you are an individual with a disability or a disabled veteran who is unable to use our online tool to search for or to apply for jobs, you may request a reasonable accommodation by contacting our People and Organization department at careers@avangrid.com.
Avangrid employees may be assigned a system emergency role and in the event of a system emergency, may be required to work outside of their regular schedule/job duties. This is applicable to employees that will work in Connecticut, Maine, Massachusetts, and New York within Avangrid Network and Corporate functions. This does not include those that will work for Avangrid Power.
Avangrid employees may also be assigned a NERC Reliability Standards compliance role supporting Critical Infrastructure Protection (CIP) and/or Operations and Planning (O&P) responsibilities. This is applicable to employees that will work in electric transmission, operations, and cyber security business areas in Connecticut, Maine, Massachusetts, and New York within Avangrid Network and Corporate business areas. NERC Reliability Standards compliance roles and responsibilities may include additional access protections, training, audit engagement, and required evidence retention, and will be communicated by the employee’s management.
Job Posting End Date:
November-14-2026
See all 686+ H-1B Visa Vendor Management Analyst Jobs
Sign up for free to unlock all listings, filter by visa type, and get alerts for new H-1B Visa Vendor Management Analyst Jobs.
Get Access To All JobsTips for Finding H-1B Visa Sponsorship as a Vendor Management Analyst
Align your degree to the role
USCIS requires a direct relationship between your degree field and vendor management duties. A supply chain, business administration, or operations management degree strengthens your specialty occupation case. A general liberal arts degree may trigger an RFE.
Target procurement-heavy industries first
Companies in logistics, enterprise software, healthcare systems, and financial services file the highest volumes of H-1B LCAs for analyst roles. Filter your search by industry before targeting individual employers to avoid wasting time on companies with no sponsorship history.
Search verified H-1B sponsors on Migrate Mate
Use Migrate Mate to filter Vendor Management Analyst openings by employers with confirmed H-1B LCA filing history. This narrows your list to companies that have already sponsored the role, not just ones that say they're open to it.
Verify the LCA wage level before negotiating
Your employer must file an LCA certifying your salary meets the prevailing wage for your location and job zone. Use the OFLC Wage Search to check Level I through Level IV wages for your metro area before you enter salary discussions.
Confirm E-Verify enrollment during the offer stage
Ask whether the employer is enrolled in E-Verify before accepting an offer. Federal contractors are required to participate, and enrollment affects your STEM OPT eligibility if you're transitioning from F-1 status before your H-1B start date.
Request cap-exempt filing if the employer qualifies
Hospitals, universities, and nonprofit research organizations affiliated with higher education are cap-exempt. If you're targeting these sectors, you can file outside the annual H-1B lottery and start as early as the petition is approved.
H-1B Visa Vendor Management Analyst: Frequently Asked Questions
Does a Vendor Management Analyst role qualify as a specialty occupation for H-1B purposes?
Yes, provided the employer documents that the position normally requires a bachelor's degree or higher in a specific field such as supply chain management, business administration, or operations. Roles that accept any degree field or where a degree is listed as preferred rather than required can face specialty occupation challenges during USCIS adjudication.
Which employers typically sponsor H-1B visas for Vendor Management Analyst positions?
Procurement-intensive industries file the most LCAs for this role, including enterprise tech companies, health systems, third-party logistics providers, and large financial institutions. You can browse Vendor Management Analyst openings at verified H-1B sponsors directly on Migrate Mate, filtered by employers with confirmed LCA filing history.
How does the prevailing wage requirement affect a Vendor Management Analyst offer?
Your employer must certify with DOL that your offered salary meets the prevailing wage for your job zone and work location before USCIS will approve the H-1B petition. The wage level assigned, I through IV, depends on your experience and supervisory responsibilities. Use the OFLC Wage Search to benchmark what employers in your target metro are required to pay.
Can I use my O*NET classification to support the specialty occupation argument?
Yes. The O*NET profile for Procurement Clerks and related analyst roles documents typical education requirements and job zone classifications, which USCIS considers when evaluating specialty occupation status. If your employer's job description matches the duties and degree requirements in the O*NET profile, that alignment strengthens the petition and reduces RFE risk.
What happens to my H-1B status if my employer loses the vendor management contract I was hired to support?
If your position is eliminated or your project ends, you enter a 60-day grace period under USCIS rules. During that window you can transfer your H-1B to a new employer through a portability filing or begin a change of status. Acting quickly matters because H-1B transfers filed before the grace period expires preserve your work authorization continuity.