H-1B Visa Technical Success Manager Jobs
Technical Success Manager roles sit squarely within H-1B specialty occupation territory, requiring a bachelor's degree in a directly related field such as computer science, engineering, or information systems. Employers in SaaS, cloud infrastructure, and enterprise software are among the most consistent H-1B sponsors for this title, with LCA filings concentrated in tech hubs and remote-first organizations.
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INTRODUCTION
Snyk is the leader in secure AI software development, helping millions of developers develop fast and stay secure as AI transforms how software is built. Our AI-native Developer Security Platform integrates seamlessly into development and security workflows, making it easy to find, fix, and prevent vulnerabilities — from code and dependencies to containers and cloud.
Our mission is to empower every developer to innovate securely in the AI era — boosting productivity while reducing business risk. We’re not your average security company — we build Snyk on One Team, Care Deeply, Customer Centric, and Forward Thinking.
It’s how we stay driven, supportive, and always one step ahead as AI reshapes our world.
ROLE AND RESPONSIBILITIES
Every day, millions of developers build the future faster than ever, but this speed creates exponential risk. Snyk is a developer security platform that empowers them to build fast and stay secure.
We’re looking for an empathetic and curious Technical Success Manager (TSM) to join our Customer Experience Organization. You will be the technical champion for a large portfolio of customers, helping them embed security into their development workflows and achieve their DevSecOps goals with the Snyk Platform. You’ll be a trusted advisor at scale, using data-driven insights to help hundreds of customers unlock business value and drive transformative change through programmatic, high-impact engagements.
What you'll do:
- Champion Customer Success at Scale: Support and execute on engaging, scheduled sessions focused on technical and business outcomes, ensuring every customer in your portfolio realizes increasing value from Snyk.
- Promote Scalable Adoption: Engage in innovative adoption programs that equip new customers to achieve their security goals quickly and efficiently.
- Cultivate a Community of Experts: Lead dynamic one-to-many engagements, including technical workshops, office hours, and best-practice webinars that foster a strong user community.
- Translate Data into Action: Analyze customer usage data to uncover trends, proactively identify risks, and trigger targeted, programmatic outreach to ensure the health and success of your portfolio.
- Build a Library of Success: Create and curate high-quality technical resources like tutorials, best practice guides, and videos that empower customers to self-serve and succeed independently.
- Be the Voice of Your Customer Portfolio: Act as a powerful internal advocate, synthesizing feedback from your customer base to influence the product roadmap and collaborate with Sales, Product, and Support to address common needs.
BASIC QUALIFICATIONS
- Experience: 5+ years in a customer-facing technical role like customer success, solutions engineering, or technical account management.
- A Scalable Mindset: Proven experience designing and executing one-to-many programs such as webinars, email campaigns, or workshops.
- Technical Curiosity: A genuine passion for technology and a desire to learn about AI, developer workflows, and Application Security.
- DevTools Proficiency: Working knowledge of developer tools (e.g., GitHub, Jira, Jenkins, VSCode).
- AppSec Proficiency: Understanding of SAST/DAST, SCA, SBOM, and secrets/container/IaC scanning.
- A Knack for Communication: The ability to be an effective and influential communicator (both written and verbal) with a wide range of personas.
- Exceptional Organization: Superb time-management skills with the ability to manage competing priorities in a high-volume environment.
- DevSecOps Acumen: Experience with DevOps tooling and a foundational understanding of the DevSecOps lifecycle.
PREFERRED QUALIFICATIONS
- Have a Builder's Background: You have experience as a developer or with coding and Agentic AI systems.
- Are a Natural Educator: You have a deep-seated curiosity that drives you to understand how technology works, and you love helping people "get it”.
- Understand Application Security: You bring hands-on experience with AppSec programs like threat modeling or vulnerability management (OWASP, NIST).
- Are a Programmatic Pro: You have experience with scripting or digital program transformation.
- Hold Security Certifications: You have relevant certifications such as CISSP, CISM, or Security.
COMPENSATION
- Annual Base Salary Range: 108,000 - 135,000 USD
Snyk is committed to equal pay for equal work and carefully considers a wide range of compensation factors. Actual compensation may vary based on prior experience, skills, location, internal equity, and other job-related factors. Our Total Rewards program includes, but is not limited to 401(k) retirement plan, paid time off, health, dental, and vision insurance.
BENEFITS & PROGRAMS
- Prioritize health, wellness, financial security, and life balance with programs tailored to your location and role.
- Flexible working hours, work-from-home allowances, in-office perks, and time off for learning and self-development.
- Generous vacation and wellness time off, country-specific holidays, and 100% paid parental leave for all caregivers.
- Health benefits, employee assistance plans, and annual wellness allowance.
- Country-specific life insurance, disability benefits, and retirement/pension programs, plus mobile phone and education allowances.
We care deeply about the warm, inclusive environment we’ve created and we value diversity – we welcome applications from those typically underrepresented in tech. If you like the sound of this role but are not totally sure whether you’re the right person, do apply anyway!
ABOUT SNYK
Snyk is committed to creating an inclusive and engaging environment where our employees can thrive as we rally behind our common mission to make the digital world a safer place. From Snyk employee resource groups, to global benefits that help our employees prioritize their health, wellness, financial security, and a work/life blend, we aim to support our employees along their entire journeys here at Snyk.
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Get Access To All JobsTips for Finding H-1B Visa Sponsorship as a Technical Success Manager
Align your degree to the role
USCIS scrutinizes whether your degree field directly supports a Technical Success Manager position. Frame your computer science, engineering, or information systems background against the technical depth the role requires, implementation, API integration, or platform architecture, not just the customer-facing component.
Search LCA filings by occupation code
Use the OFLC Wage Search to look up certified LCAs under SOC code 15-1299 or 11-9199. This tells you which employers have actively filed for roles matching Technical Success Manager before you apply, saving you from targeting companies with no sponsorship track record.
Find verified sponsors on Migrate Mate
Migrate Mate surfaces employers with confirmed H-1B LCA filing history filtered to Technical Success Manager roles, so you're not guessing which companies will sponsor. Run your search by industry or location to narrow down active sponsors before sending a single application.
Request premium processing before your start date
If your OPT or cap-gap authorization ends before USCIS adjudicates your H-1B, ask your employer to elect premium processing on Form I-907. This gives USCIS a 15-business-day window to act, reducing the risk of a gap that interrupts your Technical Success Manager onboarding.
Document technical scope in your offer letter
A vague offer letter weakens the specialty occupation argument. Ask your employer to specify the technical responsibilities, such as solution architecture, integration troubleshooting, or platform configuration, not just account management duties, so the H-1B petition clearly establishes degree-level requirement.
Verify prevailing wage tier before accepting
Cross-check your offered salary against the DOL prevailing wage level for your work location using the OFLC Wage Search. Technical Success Manager roles can span Level I through Level III depending on complexity. Your employer's LCA must certify a wage at or above the applicable level.
Technical Success Manager jobs are hiring across the US. Find yours.
Find Technical Success Manager JobsTechnical Success Manager H-1B Visa: Frequently Asked Questions
Does a Technical Success Manager role qualify as an H-1B specialty occupation?
Yes, provided the position genuinely requires a bachelor's degree or higher in a specific technical field such as computer science, information systems, or engineering. If the job description emphasizes technical implementation, integration management, or platform configuration rather than general account management, USCIS is more likely to recognize it as a specialty occupation. A well-drafted job duties description in the I-129 petition is critical.
Which industries sponsor H-1B visas most often for Technical Success Manager positions?
SaaS companies, cloud infrastructure providers, and enterprise software vendors file the largest share of H-1B LCAs for Technical Success Manager roles. These employers regularly sponsor because the position requires domain-specific technical knowledge that aligns with degree requirements USCIS expects. You can verify an employer's filing history through the OFLC's public LCA disclosure data before applying. Migrate Mate filters this data by role so you can identify active sponsors quickly.
Can I transfer my H-1B to a new employer for a Technical Success Manager role?
Yes. Under H-1B portability rules, you can start working for a new employer as soon as they file an H-1B transfer petition with USCIS, without waiting for approval, as long as your prior H-1B was approved and you haven't fallen out of status. The new employer must file a new I-129 and a certified LCA covering your Technical Success Manager duties at the destination work location.
What happens to my H-1B if my Technical Success Manager role shifts significantly after filing?
A material change in job duties, work location, or employment level can require an amended H-1B petition. If your role expands from technical onboarding to managing a team or shifts to a different office, your employer may need to file an amended I-129 with a new LCA certified by DOL. Failing to amend when required can create compliance risk for both you and your employer.
How do I identify which employers are actively sponsoring H-1B visas for this role?
The most direct method is reviewing certified LCA filings through the OFLC Wage Search, filtering by relevant SOC codes for technical or customer success management roles. This shows you which employers have recently committed to sponsoring the position at a specific wage level and work site. Migrate Mate aggregates this data and lets you search by job title, so you can target verified H-1B sponsors without manually downloading government disclosure files.
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