H-1B1 Chile Visa Customer Solutions Manager Jobs
Customer Solutions Manager roles qualify for H-1B1 Chile visa sponsorship as specialty occupations requiring a bachelor's degree in business, communications, or a related field. Chilean nationals bypass the H-1B lottery entirely, and the 1,400-visa annual cap has never been exhausted, so consulate processing moves on your timeline, not a random selection date.
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Are you customer obsessed, fluent in cloud and AI, and ready to help the world's most sophisticated financial institutions build at unbelievable scale? If so, we want to talk to you.
Amazon Web Services is seeking a Senior Customer Solutions Manager to join our Global Financial Services team. In this highly visible role, you will guide technically advanced AWS customers — from leading banks and insurance companies to capital markets leaders and fintech innovators — along their multi-year journey to cloud and AI adoption.
You will apply your technical expertise and complex program leadership skills to ensure that all AWS teams work together effectively to deliver outcomes for your customers. Acting as the critical connective tissue between Sales, Support, Solutions Architecture, and Professional Services, you will translate strategic account initiatives into executable actions — always working backwards from the customer's key milestones.
Key job responsibilities
You are encouraged to think big, invent, and take ownership of Financial Services customer challenges. You will not only bring the best of AWS/Amazon to our customers, you will proactively help solve the customer's challenges through new ideas, tools, and mechanisms.
-
Value Realization: You identify and accelerate the customer's realization of value throughout the cloud adoption lifecycle through the introduction of AWS services, AWS partner solutions, AWS best practices, and other innovations.
-
Enablement: You build and drive programs to achieve organizational cloud readiness and cloud fluency through skills guilds, experience-based accelerators, training partners, and other mechanisms.
-
Governance: You establish and mature operating models/structures to drive scale and long-term success through the application of cloud adoption framework, cloud center of excellence, communities of practice, and other frameworks.
You Will Also:
- Define opportunities and understand business and technical risks strategic to the customer's cloud journey — including large-scale migrations, data & analytics, digital innovation, and high-performance computing
- Influence technical and business stakeholders pre- and post-sales, driving alignment on cloud adoption and migration strategies
- Serve as the customer's cloud journey coach and the voice of the customer within AWS, evangelizing customer needs to AWS leadership, product, and engineering teams
- Interface with customer and AWS leadership to plan and support major workload migrations and AI adoption programs
- Evangelize AWS services and influence customers to adopt innovative solutions that transform their business
A day in the life
As a Senior CSM in Global Financial Services, you will balance your time between direct customer engagement, cross-functional internal collaboration, and strategic planning. No two days are exactly the same — and that's what makes this role so rewarding.
On any given day you might be:
- Partnering with C-suite executives and technical leaders at a global financial institution to define their cloud transformation roadmap
- Orchestrating cross-functional AWS teams to accelerate a major workload migration or AI adoption initiative
- Running an Executive Briefing Session to align leadership on cloud business outcomes
- Creating and managing a complex business and technology initiative program — navigating risks, roadblocks, and constraints with precision
- Coaching a customer's cloud center of excellence through an operational readiness review
- Translating customer intelligence into actionable feedback for AWS product and engineering teams
- Packaging reusable best practice assets for the broader CSM community to amplify impact at scale
About the team
Global Financial Services CSMs are trusted advisors who apply deep experience and industry thought leadership to help some of the world's most complex and regulated organizations realize the transformative value of building in the cloud. Our team is guided by five core tenets:
-
Customer Influence
CSMs build relationships needed to understand customers, their business context, and strategic goals — proactively guiding and mitigating risks in their cloud journey -
Focus on Excellence
We leverage the knowledge and expertise of our team in support of customer delivery, and celebrate the enhanced impact of bringing the best of AWS and partners together. -
Overcome Complexity through Agility
CSMs bring clarity to complexity. We evangelize experience-based learning and an iterative approach to demonstrate results and value early. -
Have Impact and Grow
We take intentional actions to support each other. We bring our authentic selves, celebrate diverse perspectives, and ensure growth opportunities are available to all. -
Guided by Facts and Data
We rely on fact-based results and data, contextualized through our expertise to inform priorities and influence AWS services and industry solution opportunities.
BASIC QUALIFICATIONS
- 5+ years of leading large-scale, technical or engineering programs with a proven record of thought leadership, business case development, realizing customer benefits, and successful program completion experience
- 2+ years of customer-facing work, engaging with customer executives, technologists or partners to solve business problems with advanced technologies experience
- Bachelor's degree in science, technology, engineering, math, business or equivalent
- Experience leading technical and non-technical transformation project teams with a proven ability to work across broad functional teams
- Experience in written and oral communication, including the ability to communicate with all levels in the organization (technical, business, executive)
PREFERRED QUALIFICATIONS
- PMP certification, or SCRUM/Agile, SAFe certification
- Experience implementing cloud services including migrations and modernization projects or similar
- AWS Cloud Practitioner certification (or higher) and/or equivalent cloud provider certifications
Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status.
Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.
COMPENSATION
- Salary Range: $169,000.00 - $228,600.00 USD annually
The base salary range for this position is listed below. Your Amazon package will include sign-on payments and restricted stock units (RSUs). Final compensation will be determined based on factors including experience, qualifications, and location. Amazon also offers comprehensive benefits including health insurance (medical, dental, vision, prescription, Basic Life & AD&D insurance and option for Supplemental life plans, EAP, Mental Health Support, Medical Advice Line, Flexible Spending Accounts, Adoption and Surrogacy Reimbursement coverage), 401(k) matching, paid time off, and parental leave. Learn more about our benefits at https://amazon.jobs/en/benefits.
DESCRIPTION
Are you customer obsessed, fluent in cloud and AI, and ready to help the world's most sophisticated financial institutions build at unbelievable scale? If so, we want to talk to you.
Amazon Web Services is seeking a Senior Customer Solutions Manager to join our Global Financial Services team. In this highly visible role, you will guide technically advanced AWS customers — from leading banks and insurance companies to capital markets leaders and fintech innovators — along their multi-year journey to cloud and AI adoption.
You will apply your technical expertise and complex program leadership skills to ensure that all AWS teams work together effectively to deliver outcomes for your customers. Acting as the critical connective tissue between Sales, Support, Solutions Architecture, and Professional Services, you will translate strategic account initiatives into executable actions — always working backwards from the customer's key milestones.
Key job responsibilities
You are encouraged to think big, invent, and take ownership of Financial Services customer challenges. You will not only bring the best of AWS/Amazon to our customers, you will proactively help solve the customer's challenges through new ideas, tools, and mechanisms.
-
Value Realization: You identify and accelerate the customer's realization of value throughout the cloud adoption lifecycle through the introduction of AWS services, AWS partner solutions, AWS best practices, and other innovations.
-
Enablement: You build and drive programs to achieve organizational cloud readiness and cloud fluency through skills guilds, experience-based accelerators, training partners, and other mechanisms.
-
Governance: You establish and mature operating models/structures to drive scale and long-term success through the application of cloud adoption framework, cloud center of excellence, communities of practice, and other frameworks.
You Will Also:
- Define opportunities and understand business and technical risks strategic to the customer's cloud journey — including large-scale migrations, data & analytics, digital innovation, and high-performance computing
- Influence technical and business stakeholders pre- and post-sales, driving alignment on cloud adoption and migration strategies
- Serve as the customer's cloud journey coach and the voice of the customer within AWS, evangelizing customer needs to AWS leadership, product, and engineering teams
- Interface with customer and AWS leadership to plan and support major workload migrations and AI adoption programs
- Evangelize AWS services and influence customers to adopt innovative solutions that transform their business
A day in the life
As a Senior CSM in Global Financial Services, you will balance your time between direct customer engagement, cross-functional internal collaboration, and strategic planning. No two days are exactly the same — and that's what makes this role so rewarding.
On any given day you might be:
- Partnering with C-suite executives and technical leaders at a global financial institution to define their cloud transformation roadmap
- Orchestrating cross-functional AWS teams to accelerate a major workload migration or AI adoption initiative
- Running an Executive Briefing Session to align leadership on cloud business outcomes
- Creating and managing a complex business and technology initiative program — navigating risks, roadblocks, and constraints with precision
- Coaching a customer's cloud center of excellence through an operational readiness review
- Translating customer intelligence into actionable feedback for AWS product and engineering teams
- Packaging reusable best practice assets for the broader CSM community to amplify impact at scale
About the team
Global Financial Services CSMs are trusted advisors who apply deep experience and industry thought leadership to help some of the world's most complex and regulated organizations realize the transformative value of building in the cloud. Our team is guided by five core tenets:
-
Customer Influence
CSMs build relationships needed to understand customers, their business context, and strategic goals — proactively guiding and mitigating risks in their cloud journey -
Focus on Excellence
We leverage the knowledge and expertise of our team in support of customer delivery, and celebrate the enhanced impact of bringing the best of AWS and partners together. -
Overcome Complexity through Agility
CSMs bring clarity to complexity. We evangelize experience-based learning and an iterative approach to demonstrate results and value early. -
Have Impact and Grow
We take intentional actions to support each other. We bring our authentic selves, celebrate diverse perspectives, and ensure growth opportunities are available to all. -
Guided by Facts and Data
We rely on fact-based results and data, contextualized through our expertise to inform priorities and influence AWS services and industry solution opportunities.
BASIC QUALIFICATIONS
- 5+ years of leading large-scale, technical or engineering programs with a proven record of thought leadership, business case development, realizing customer benefits, and successful program completion experience
- 2+ years of customer-facing work, engaging with customer executives, technologists or partners to solve business problems with advanced technologies experience
- Bachelor's degree in science, technology, engineering, math, business or equivalent
- Experience leading technical and non-technical transformation project teams with a proven ability to work across broad functional teams
- Experience in written and oral communication, including the ability to communicate with all levels in the organization (technical, business, executive)
PREFERRED QUALIFICATIONS
- PMP certification, or SCRUM/Agile, SAFe certification
- Experience implementing cloud services including migrations and modernization projects or similar
- AWS Cloud Practitioner certification (or higher) and/or equivalent cloud provider certifications
Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status.
Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.
COMPENSATION
- Salary Range: $169,000.00 - $228,600.00 USD annually
The base salary range for this position is listed below. Your Amazon package will include sign-on payments and restricted stock units (RSUs). Final compensation will be determined based on factors including experience, qualifications, and location. Amazon also offers comprehensive benefits including health insurance (medical, dental, vision, prescription, Basic Life & AD&D insurance and option for Supplemental life plans, EAP, Mental Health Support, Medical Advice Line, Flexible Spending Accounts, Adoption and Surrogacy Reimbursement coverage), 401(k) matching, paid time off, and parental leave. Learn more about our benefits at https://amazon.jobs/en/benefits.
See all Customer Solutions Manager jobs
Sign up for free to unlock all listings, filter by visa type, and get alerts for new Customer Solutions Manager roles.
Get Access To All JobsTips for Finding Visa Sponsorship as a Customer Solutions Manager
Align your degree to the role
H-1B1 visa requires a direct connection between your field of study and the Customer Solutions Manager position. A business or communications degree maps cleanly, but an unrelated credential needs supplemental coursework or a credential evaluation to satisfy USCIS specialty occupation standards.
Target employers with LCA filing history
Search Migrate Mate to filter Customer Solutions Manager openings by employers who have filed Labor Condition Applications for this occupation code. That history tells you which companies already understand H-1B1 Chile sponsorship mechanics before you send your first application.
Verify your prevailing wage tier early
Look up the Customer Solutions Manager SOC code in the OFLC Wage Search before negotiating your offer. Your employer's LCA must certify a wage at or above the prevailing level for your metro area, and knowing your tier prevents last-minute offer renegotiations that delay filing.
Confirm your employer files at the consulate
Unlike H-1B, H-1B1 Chile petitions are adjudicated at a U.S. consulate in Chile, not through USCIS. Some HR teams default to USCIS-based processes they already know. Clarify the consulate route upfront so your employer's legal team prepares the correct documentation from the start.
Build a specialty occupation evidence file
Customer Solutions Manager roles can draw RFE scrutiny if the job description reads as generalist management. Collect evidence that your position requires theoretical and practical application of business systems knowledge: pull the O*NET profile and match your duties to the listed tasks and required education.
Plan renewals before your first visa expires
H-1B1 Chile status is granted in one-year increments with no statutory limit on renewals. Start your employer's next LCA filing at least 90 days before expiration so there's no gap in authorized employment during consulate processing.
Frequently Asked Questions
Does a Customer Solutions Manager role qualify as a specialty occupation for H-1B1 Chile?
Yes, provided the position requires at least a bachelor's degree in a directly related field such as business administration, communications, or information systems. Generic management titles can attract scrutiny, so your employer's job description should emphasize the theoretical and practical knowledge the role demands, matching the O*NET profile for the occupation.
How does H-1B1 Chile differ from H-1B for Customer Solutions Manager positions?
H-1B1 Chile has no lottery, so your application isn't subject to random selection. The annual cap is 1,400 visas for Chilean nationals and has never filled. Processing happens at the U.S. consulate rather than through USCIS, which typically means a faster path to authorization. The trade-off is that H-1B1 does not confer dual intent, so immigrant visa plans require separate planning.
Where can I find employers who will sponsor H-1B1 Chile visas for Customer Solutions Manager roles?
Migrate Mate lets you search Customer Solutions Manager openings filtered by employers with H-1B1 Chile LCA filing history, so you're targeting companies that have already worked through the sponsorship process rather than cold-pitching HR teams unfamiliar with the visa. That filing history is drawn directly from DOL Labor Condition Application disclosures.
Can my employer use their existing H-1B process for an H-1B1 Chile application?
Not directly. H-1B1 Chile applications are filed at the U.S. consulate in Chile, bypassing the USCIS Form I-129 petition process that most large employers use for standard H-1B cases. Your employer still files an LCA with DOL, but their legal team needs to prepare a consulate-specific package rather than a USCIS petition package.
What happens to my H-1B1 Chile status if my Customer Solutions Manager role changes significantly?
A material change in job duties, location, or employer requires a new LCA and a fresh consulate application. If your role shifts from customer solutions to a substantially different function, your existing H-1B1 authorization no longer covers the new position. Coordinate with your employer's immigration contact before accepting any internal transfer or title change. Migrate Mate can help you identify employers with clean sponsorship track records if you need to make a move.
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