H-1B1 Chile Visa Delivery Manager Jobs
Delivery Manager jobs with H-1B1 Chile visa sponsorship are open to Chilean nationals under the U.S.-Chile Free Trade Agreement. No lottery, no USCIS petition filing, and the 1,400-visa annual cap rarely fills, so qualified candidates can move from offer to consulate interview without the delays that block other work visa paths.
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DESCRIPTION
At Amazon, our mission is to be Earth’s most customer-centric company. To achieve this goal, we strive to exceed expectations by innovating and providing best-in-class customer support as we expand our logistics products and services including improving how we fulfill and deliver customer orders. We’re making history and the good news is that we’ve only just begun. At Amazon you get to work with smart, passionate people who are building new products and services every day on behalf of our customers. As a Delivery Station Customer Service Associate, you will help improve the customer experience by providing in station real-time, hands-on support to ensure our customers receive their packages on time, as promised. The role will also help connect customers with experts who can provide them the most accurate and up-to-date information about their packages. The work is beyond fulfilling and delivering customer orders; it’s making sure we put smiles on customer’s faces.
Key job responsibilities
As a Delivery Station Customer Service Associate, you will be responsible for:
- Communicating with customers directly in-person, in addition to communicating via phone and email
- Empathizing with and prioritizing customer needs
- Upholding company values and respecting every customer
- Resolving issues and setting appropriate expectations with customers
- Clearly understanding and responding appropriately to the issues that customers present
- Consistently composing grammatically correct, concise, and accurate written responses to customer issues
- Approaching problems logically and with good judgment to ensure the appropriate customer outcome
- Making quick and effective decisions on behalf of the customer
- Working a flexible Full-Time (40+ hours per week) schedule
Performing the following tasks, with or without reasonable accommodation:
- Carry, lift, push and pull up to 49 pounds
- Frequently push, pull, squat, bend and reach
- Stand and walk during shifts lasting up to 12 hours
- Work in an environment where the noise level varies and can be loud (hearing protection will be provided)
- Work in an environment where the temperature may vary due to outside weather conditions and is not controlled
A day in the life
You’ll be based at one of our last-mile delivery warehouses, where Amazon’s leading logistics system operates. As orders are dispatched and delivered, you’ll be in contact with our warehouse, associates, delivery partners and customers when they need guidance. Where a customer needs to reschedule a delivery, you’ll be informing our delivery partners. Where you notice a delivery issue, you’ll get to work resolving it straight away, so that our customers get a great experience every time without having to contact Amazon. Operating at the heart of Amazon’s logistics, you’ll develop logistical and customer expertise that sets Amazon apart. You’ll connect with our customers every day, using your in-depth understanding of our supply chain and local knowledge of delivery connections and warehouses.
About the team
Our mission is to be Earth’s most customer-centric company, and few departments have as direct an impact on that mission as our Customer Service team. We're an inclusive team who empower and look after our people, so they have the time and energy to focus on our customers’ happiness. Our goal is to reduce customer effort every way we can, helping them get the best results quickly and efficiently. We support our self-service channels to offer expert insights into our customers’ most complex issues. Within Customer Service, there are opportunities in process improvement, customer experience, data analysis and customer retention. The CS team is always looking for ways to make Amazon’s customer service even better, and we need excellent people to make that happen.
BASIC QUALIFICATIONS
- High school or equivalent
- Experience in Customer Service
- Experience working with computers and Microsoft Office (including Outlook, Word, and Excel)
- Experience prioritizing and managing time effectively in dynamic environments
- Familiarity with multiple web browsers, data base searching and instant messenger tools
PREFERRED QUALIFICATIONS
- Bachelor's degree or equivalent
- Experience in understanding performance metrics and developing them to measure progress against key performance indicators
- Experience with written and verbal communication and presentation
- Experience working on a merchandising/brand ambassador team for a nationally recognized consumer brand
Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status.
Los Angeles County applicants: Job duties for this position include: work safely and cooperatively with other employees, supervisors, and staff; adhere to standards of excellence despite stressful conditions; communicate effectively and respectfully with employees, supervisors, and staff to ensure exceptional customer service; and follow all federal, state, and local laws and Company policies. Criminal history may have a direct, adverse, and negative relationship with some of the material job duties of this position. These include the duties and responsibilities listed above, as well as the abilities to adhere to company policies, exercise sound judgment, effectively manage stress and work safely and respectfully with others, exhibit trustworthiness and professionalism, and safeguard business operations and the Company’s reputation. Pursuant to the Los Angeles County Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records.
Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.
The starting pay for this position is listed below. Final starting pay will be based on factors including experience, qualifications, and location. Starting Day 1 of employment, Amazon offers EAP, Mental Health Support, Medical Advice Line, 401(k) matching. Learn more about our benefits at https://hiring.amazon.com/why-amazon/benefits.
LOCATION
USA, CA, Los Angeles - 18.65 - 25.96 USD hourly
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Get Access To All JobsTips for Finding Visa Sponsorship as a Delivery Manager
Align your credentials to U.S. specialty occupation standards
Delivery Manager roles must meet the specialty occupation definition, meaning your degree in project management, engineering, or business needs to directly support the position. Pull your O*NET occupation profile to confirm the degree field employers and consular officers expect.
Target employers with existing LCA filing history
Use Migrate Mate to filter Delivery Manager roles by DOL Labor Condition Application history, so you only pursue companies that have already gone through the H-1B1 Chile sponsorship process and understand what the filing requires.
Verify your employer is E-Verify enrolled before accepting an offer
H-1B1 Chile sponsorship requires your employer to be enrolled in E-Verify. Ask the hiring team directly before negotiations progress, since discovering a gap at the LCA stage means delays or restarting the search entirely.
Request the LCA filing timeline during offer negotiation
Your employer files the LCA with DOL before you apply at the consulate. Ask for a projected LCA submission date in writing during offer discussions so your start date and consulate appointment can be scheduled realistically around that milestone.
Check the OFLC Wage Search for your specific metro area
Prevailing wage levels for Delivery Manager roles shift significantly between markets. Cross-reference the OFLC Wage Search for your target city before finalizing compensation discussions, because an offer below the certified wage level will trigger LCA rejection.
Prepare a role-specific specialty occupation support letter
Consular officers sometimes question whether Delivery Manager titles qualify as specialty occupations. Work with your employer to prepare a detailed support letter connecting the role's daily responsibilities to your specific degree field before your visa interview.
Frequently Asked Questions
Does a Delivery Manager role qualify as a specialty occupation for H-1B1 Chile?
Yes, if the role requires at least a bachelor's degree in a directly related field such as project management, engineering, computer science, or business administration. Generalist management roles where any degree is accepted may face scrutiny at the consulate. Your employer's support letter and the job description both need to establish a clear, direct connection between the required degree field and the specific responsibilities of the role.
How does the H-1B1 Chile visa compare to H-1B for Delivery Manager positions?
The H-1B1 Chile visa skips the lottery entirely and is processed at the consulate rather than through USCIS, which removes months of petition processing from your timeline. The annual cap is 1,400 visas for Chilean nationals and has historically gone unfilled. The trade-off is that H-1B visa1 Chile doesn't allow dual intent, so you can't pursue permanent residency on this status the way some H-1B holders do through employer-sponsored green card pathways.
How do I find Delivery Manager jobs where employers know the H-1B1 Chile process?
Migrate Mate lets you search Delivery Manager roles filtered by DOL Labor Condition Application filing history, which tells you which employers have sponsored H-1B1 Chile or H-1B workers before. Companies already familiar with the LCA and E-Verify requirements move faster through the sponsorship process and are less likely to withdraw an offer because of unfamiliarity with the visa category.
Can my employer file the LCA and consulate application simultaneously to speed up the process?
No. The DOL must certify the LCA before you can apply at the consulate. DOL targets a seven-working-day certification window for standard LCA processing, so the sequencing is fixed: LCA certification first, then consulate appointment scheduling. Build that sequencing into your offer timeline discussions so your proposed start date doesn't assume parallel processing.
What happens to my H-1B1 Chile status if my Delivery Manager role changes significantly after I arrive?
Material changes to your job duties, location, or employer require your employer to file a new or amended LCA with DOL before the change takes effect. Delivery Manager roles that expand into new business units or shift primary work location to a different metropolitan area trigger this requirement. Operating under a stale LCA puts your status at risk, so confirm with your employer whether any planned changes require a new filing.