H-2B Visa Customer Service Jobs
Customer Service H-2B visa sponsorship positions open seasonally at resorts, amusement parks, ski areas, and waterparks that rely on temporary foreign workers to staff guest-facing roles. Employers file a temporary labor certification with DOL before sponsoring you, and the 66,000-visa annual cap means timing your application to the correct semi-annual allocation window matters.
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Get Access To All JobsCOMPANY OVERVIEW:
SiteOne Landscape Supply is the largest national distributor of landscaping products across the United States and Canada. As a leading supplier of wholesale goods for green industry professionals, we have a long history of serving those who design, build, and maintain outdoor spaces – from lawns and gardens to golf courses, sport fields and more. We pride ourselves on knowing our customers and their business better than anyone else and providing them with a one-stop shop of extensive inventory covering irrigation, lighting, turf and landscape maintenance, hardscapes, nursery, and pest control supplies.
At SiteOne, we are passionate about delivering an outstanding customer experience and will stop at nothing to help our customers win. We know that our associates are the key to this success, and our commitment to the SiteOne DNA and support for our associates through development programs, benefits, and perks align with our vision to "Be a Great Place to Work for Our Associates". We foster a culture of safety, teamwork, and continuous improvement. With over 700 locations and exciting expansion ahead, now is the perfect time to join SiteOne and grow Stronger Together™!
POSITION OVERVIEW:
Our Bilingual Customer Sales & Service Representatives (CSSRs) are knowledgeable, energetic and consistently deliver the best overall customer experience. To succeed in this role, you need to be passionate and customer obsessed while serving commercial and residential consumers in the green industry.
What you’ll do:
- Demonstrate exceptional customer service to all SiteOne customers
- Cultivate and manage strong relationships with customers
- Assist customers with their questions and needs, either in person, via the phone or through online ordering
- Pull and prepare inventory orders for customer pick up or delivery
- Proactively identify and capitalize on opportunities to grow sales with current and potential customers
- Partner with branch leadership to understand and implement new technologies and ways of working to help positively impact business performance
- Assist with merchandising product, managing inventory, and other store tasks while maintaining a safe working environment.
SKILLS WE ARE SEEKING:
- Minimum of 1 year experience in a retail or wholesale setting, preferred
- Excellent customer service skills
- Bilingual Proficiency - candidates who are conversational in English/Spanish are preferred
- Green industry experience or knowledge of landscape, nursery, or irrigation product a plus
- Ready and willing to learn and adopt new technologies and ways of working
- Ability to think quickly and make sound decisions
- Inventory management experience helpful
- Must be able to lift a minimum of 50 pounds
- High school diploma or equivalent preferred
COMPANY OVERVIEW:
SiteOne Landscape Supply is the largest national distributor of landscaping products across the United States and Canada. As a leading supplier of wholesale goods for green industry professionals, we have a long history of serving those who design, build, and maintain outdoor spaces – from lawns and gardens to golf courses, sport fields and more. We pride ourselves on knowing our customers and their business better than anyone else and providing them with a one-stop shop of extensive inventory covering irrigation, lighting, turf and landscape maintenance, hardscapes, nursery, and pest control supplies.
At SiteOne, we are passionate about delivering an outstanding customer experience and will stop at nothing to help our customers win. We know that our associates are the key to this success, and our commitment to the SiteOne DNA and support for our associates through development programs, benefits, and perks align with our vision to "Be a Great Place to Work for Our Associates". We foster a culture of safety, teamwork, and continuous improvement. With over 700 locations and exciting expansion ahead, now is the perfect time to join SiteOne and grow Stronger Together™!
POSITION OVERVIEW:
Our Bilingual Customer Sales & Service Representatives (CSSRs) are knowledgeable, energetic and consistently deliver the best overall customer experience. To succeed in this role, you need to be passionate and customer obsessed while serving commercial and residential consumers in the green industry.
What you’ll do:
- Demonstrate exceptional customer service to all SiteOne customers
- Cultivate and manage strong relationships with customers
- Assist customers with their questions and needs, either in person, via the phone or through online ordering
- Pull and prepare inventory orders for customer pick up or delivery
- Proactively identify and capitalize on opportunities to grow sales with current and potential customers
- Partner with branch leadership to understand and implement new technologies and ways of working to help positively impact business performance
- Assist with merchandising product, managing inventory, and other store tasks while maintaining a safe working environment.
SKILLS WE ARE SEEKING:
- Minimum of 1 year experience in a retail or wholesale setting, preferred
- Excellent customer service skills
- Bilingual Proficiency - candidates who are conversational in English/Spanish are preferred
- Green industry experience or knowledge of landscape, nursery, or irrigation product a plus
- Ready and willing to learn and adopt new technologies and ways of working
- Ability to think quickly and make sound decisions
- Inventory management experience helpful
- Must be able to lift a minimum of 50 pounds
- High school diploma or equivalent preferred
See all 67+ H-2B Visa Customer Service Jobs
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Get Access To All JobsTips for Finding Customer Service Jobs
Match your English proficiency to employer requirements
H-2B visa customer service roles routinely require demonstrated English fluency for guest interaction. Gather documentation of any customer-facing work history or language training before you apply, since employers in hospitality and recreation weigh this heavily during screening.
Target employers in peak-season resort corridors
Ski resorts, beach destinations, and national park concessionaires file H-2B petitions in predictable seasonal cycles. Focus your search on employers in these corridors whose busy seasons align with the January 1 or April 1 semi-annual cap allocations, not just open listings.
Search H-2B customer service jobs on Migrate Mate
Migrate Mate filters job listings by verified H-2B sponsoring employers, so every customer service role you see already has an employer willing to file the required DOL temporary labor certification on your behalf.
Confirm the employer has filed a prevailing wage determination
Before accepting an offer, ask whether the employer obtained a prevailing wage determination from OFLC. Use the OFLC Wage Search to verify the wage level for customer service occupations in that county, so you know the offer meets DOL requirements.
Understand your job description maps to an approved DOL occupation
H-2B certification covers specific occupational categories. Look up the O*NET profile for customer service roles to confirm your duties align with the SOC code the employer lists on the labor certification, since a mismatch can delay USCIS adjudication.
Plan your arrival around the petition approval timeline
USCIS must approve the I-129 petition before you can apply for your visa stamp. Employers typically file 60 to 90 days before the employment start date, so coordinate with your employer early to avoid arriving after the seasonal workload has peaked.
Frequently Asked Questions
How do I find customer service jobs that offer H-2B visa sponsorship?
Migrate Mate is the most direct way to search for customer service positions where the employer is already prepared to sponsor H-2B workers. The platform surfaces roles at verified sponsoring employers, filtering out listings from companies that haven't engaged the DOL temporary labor certification process. Because H-2B sponsorship requires significant employer investment upfront, targeting pre-screened listings saves you time.
Does the H-2B annual cap affect when I can start a customer service job?
The H-2B cap is set at 66,000 visas per fiscal year, split into two 33,000-visa allocations for the winter and summer halves. If the cap fills for a given allocation period, USCIS stops accepting petitions even for otherwise approvable cases. Employers targeting summer resort and amusement park season file petitions starting in January, so delays in submitting the I-129 can push your start date into a different cap period entirely.
Can I switch customer service employers once I'm in the U.S. on H-2B status?
Your H-2B status is tied to the specific employer and job listed on the approved I-129 petition. Changing employers requires the new employer to file a separate temporary labor certification with DOL and a new I-129 with USCIS before you begin work. Unauthorized employment outside your petition terms violates your status, so don't start with a new employer until the new approval is in hand.
What documents should I prepare before an employer files my H-2B petition?
Gather a valid passport with at least six months of validity beyond your intended stay, documentation of any prior U.S. work or travel history, and records of customer-facing employment that support the job duties listed in the labor certification. Your employer will need accurate start and end dates for the temporary position, since the DOL certification and the USCIS petition both require a defined period of need matching the employer's seasonal business demand.