H-2B Visa Guest Services Agent Jobs
Guest Services Agent jobs with H-2B visa sponsorship are available at hotels, resorts, ski lodges, and seasonal attractions that rely on temporary foreign workers to staff front desk, concierge, and guest relations roles during peak seasons. Employers file for DOL certification before the 66,000-visa annual cap fills, so timing your search matters.
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ADDITIONAL INFORMATION
Job Number 26094650
Job Category Rooms & Guest Services Operations
Location 1620 Gulf Of Mexico Dr, Longboat Key, Florida, United States, 34228
Schedule Full Time
Located Remotely? N
Position Type Non-Management
Nuestro trabajo no consiste solo en que el registro de entrada o salida del huésped sea fluida. Además de eso, se trata de construir una experiencia que sea única y memorable para el huésped. Nuestros Expertos en experiencias de los huéspedes toman la iniciativa para ofrecer una amplia gama de servicios que guíen a nuestros huéspedes en su estadía. Se sienten empoderados para estar en movimiento y hacer lo que hay que hacer en cada momento. Ya estén realizando tareas operativas, ocupándose de solicitudes de los huéspedes, completando informes o comentando eventos y lugares destacados del área local, los Expertos en la experiencia del huésped consiguen que esas transacciones sean parte de la experiencia del huésped.
Al margen de cuál sea su puesto, hay una serie de cosas fundamentales para el éxito (crear un espacio de trabajo seguro, seguir las directrices y procedimientos de la compañía, respetar la confidencialidad, proteger los activos de la compañía, mantener los estándares de calidad y asegurarse de que su uniforme, apariencia personal y comunicación sea profesional. Los Expertos en la experiencia del huésped están siempre en marcha (se ponen de pie, se sientan, andan durante largos ratos) y se implican en todo tipo de tareas (mover cosas, levantar, llevar, empujar y colocar objetos de menos de 10 libras sin ayuda). Es fundamental que los Expertos en la experiencia del huésped hagan siempre bien esas tareas (y otras tareas razonables que se les solicite) para que los huéspedes estén satisfechos y el hotel funcione.
APTITUDES DESEABLES
Educación: Título de estudios secundarios o certificado equivalente de un programa de Desarrollo de Educación General (General Educational Development, GED).
Experiencia laboral afín: No se requiere experiencia laboral afín.
Experiencia como supervisor: No se requiere experiencia como supervisor.
Licencia o certificación: Ninguna
En Marriott International, nos comprometemos a ofrecer igualdad de oportunidades, a hacer que todos se sientan bienvenidos y a facilitar el acceso a oportunidades laborales. Promovemos activamente un entorno en el que se valora y celebra la diversidad de orígenes de nuestros asociados. Nuestra gran fortaleza yace en la exquisita fusión de culturas, talentos y experiencias de nuestros asociados. Nos comprometemos a no discriminar por motivos de discapacidad, condición de veterano u otras características protegidas por la legislación vigente.
St. Regis Hotels & Resorts, combinando el glamour atemporal con un espíritu de vanguardia, se compromete a brindar experiencias exquisitas en más de 50 hoteles y resorts de lujo en las mejores ubicaciones de todo el mundo. Comenzando con el debut del hotel St. Regis en Nueva York con John Jacob Astor IV a principios del siglo XX, la marca sigue comprometida con un nivel de servicio incondicional que se adelante a las necesidades de los huéspedes, ofrecido a la perfección por un equipo de amables anfitriones que combinan la sofisticación clásica con la sensibilidad moderna, así como el servicio de mayordomo exclusivo. Te invitamos a consultar las oportunidades de empleo en St. Regis. Al unirte a St. Regis, te unes a una cartera de marcas con Marriott International. Estarás donde puedes llevar a cabo tu mejor trabajo, comenzarás a cumplir tu propósito, formarás parte de un increíble equipo mundial y te convertirás en tu mejor versión.
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Get Access To All JobsTips for Finding Guest Services Agent Jobs
Gather hospitality credentials before applying
Compile documentation of any front desk software training, guest relations certifications, or prior hotel employment. H-2B visa employers must justify your hire to DOL, so verifiable hospitality experience strengthens your application file considerably.
Target resorts filing before the cap closes
The 66,000 annual H-2B cap splits into winter and summer halves. Apply to seasonal mountain resorts and beach properties early, since employers who miss the cap window lose their entire petition for that season.
Search verified H-2B employers on Migrate Mate
Migrate Mate filters Guest Services Agent roles by employers with confirmed DOL labor certification history, so you're not wasting time on postings from companies that have never successfully completed H-2B sponsorship before.
Confirm the employer's E-Verify enrollment status
Some H-2B employers are required to use E-Verify to confirm work authorization. Ask directly during the offer stage whether they're enrolled, since unenrolled employers can face compliance delays that push back your start date.
Understand what the job order covers you for
Your H-2B approval is tied to the specific DOL-certified job order, not just the employer. If the property wants to move you from front desk to housekeeping mid-season, that requires a separate certification, which most employers won't pursue.
Use OFLC Wage Search to verify your offered wage
Before signing an offer letter, look up the prevailing wage for Guest Services Agent in your destination county using OFLC Wage Search. DOL requires employers to pay at least the prevailing wage, and underpaying is grounds for certification denial.
Frequently Asked Questions
How do I find Guest Services Agent jobs with H-2B visa sponsorship?
Migrate Mate is the most direct way to find Guest Services Agent positions where the employer has an active or prior DOL labor certification for H-2B workers. Search by role and location to see properties that have completed the temporary labor certification process, which confirms they're set up to sponsor H-2B workers rather than simply claiming they will.
How does the H-2B annual cap affect Guest Services Agent hiring?
The H-2B program is capped at 66,000 visas per fiscal year, divided into two allotments of 33,000 for winter and summer seasons. Resorts and hotels that need front desk staff for summer season must submit their DOL petition well in advance. Once the cap fills, USCIS stops accepting new petitions for that half-year, so late-moving employers lose out entirely for that season.
Can a Guest Services Agent change employers mid-season on an H-2B visa?
Switching employers mid-season is not a simple transfer. Your H-2B status is tied to the specific employer named on the approved petition. A new employer would need to file a separate petition and obtain their own DOL temporary labor certification before you could legally start working for them, which typically takes longer than a seasonal assignment lasts.
What does the DOL labor certification process mean for my Guest Services Agent job offer?
Before USCIS can approve an H-2B petition, the employer must get DOL to certify that no qualified U.S. workers are available for the role. This requires the employer to advertise the position domestically and document the results. As a job seeker, this means your offer letter isn't enough on its own; the employer must clear DOL certification first before your visa paperwork can proceed.