H-2B Visa Service Specialist Jobs
Service Specialist jobs with H-2B visa sponsorship are available at hotels, resorts, event venues, and hospitality operators that hire seasonal workers each year. Employers file for temporary labor certification through DOL before sponsoring your petition, and the 66,000-visa annual cap fills fast, so timing your application matters.
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Get Access To All JobsCompany Overview
Since its inception in 1995, FNS has been focused on providing the best total logistics services by implementing our core values: trust, communication, team play, challenge, and balance. Through trust, we can be a logistics partner that customers trust with a diverse group that works together based on a strong, unified belief. By communicating with and accommodating the voices of customers and co-workers we can deliver the best services. Our team play is enhanced by the appreciation and cooperation with each other with a focus on a singular goal. Challenging the status quo and innovating, FNS is unafraid of failure and strives to develop and improve our processes. Work-life balance strives to provide individuals with happiness to achieve and grow together.
For 2025, we have set out to become one of the nation's top 25 logistics companies with more than $1,500M in sales, with the best employee and customer satisfaction, and a network of over 100 different partners.
To achieve our goals, there is an emphasis on three traits of work. We promote a family-like working environment that allows us to help promote every member's work-life balance, allowing us to develop cooperation and care for one another like family. We are nominated by our customers whom we can grow with based on a trusting relationship between our services and our customers. We specialize in fields of work where professionals can nurture their talent, and we focus on every member's work-life balance so that members may cooperate and care for each other like family. Our core values are integral to the success and growth of FNS.
Location: Phoenix, AZ
Employment Type: Full-Time
Responsibilities
- Maintain and manage daily inbound and outbound records related to ESS movements and logistics activities.
- Serve as a primary point of contact for customers regarding yard operations, transportation status, shipment updates, and operational issues.
- Prepare, review, and manage operational documents such as delivery schedules, inbound/outbound logs, inventory reports, and shipment records.
- Utilize Microsoft Excel and internal systems to analyze, organize, and report logistics and operational data accurately.
- Coordinate closely with internal departments including yard operations, dispatch, warehouse, and transportation teams to ensure smooth operational flow.
- Proactively identify operational or service-related issues and collaborate with relevant teams to resolve them in a timely manner.
- Support KPI tracking, operational reporting, and customer performance updates.
- Ensure customer requirements and service expectations are consistently met through effective communication and operational coordination.
- Assist in training and supporting junior team members as needed.
Qualifications
- 3–5 years of experience in logistics, warehouse operations, transportation, customer service, or a related field required.
- Strong understanding of logistics operations, shipment coordination, and customer communication.
- Proficiency in Microsoft Excel (filtering, sorting, basic formulas, etc.)
- Strong interpersonal and communication skills for client-facing roles.
- Ability to manage multiple priorities and communicate effectively with customers and internal teams.
- Highly organized and detail-oriented.
- Bilingual proficiency in Korean and English is required.
The base salary range for this role is between $60,000 - $75,000 yearly, and your base salary will depend on your experiences, qualifications, and skills.
Benefits (Full-Time ONLY)
- Health, Dental, and Vision PPO Insurance
- Life, STD, LTD Insurance
- 401(K) Plan
- Paid Time Off
- Additional Paid time off (Bereavement, Wedding, Birth of a Child, etc.)
- Years of Service Awards
- Education Assistant Program (Based on Eligibility)
If you are a California resident, California law may provide you with additional rights regarding our use of your personal information. To learn more about your California privacy rights, visit https://oag.ca.gov/privacy/ccpa.
Company Overview
Since its inception in 1995, FNS has been focused on providing the best total logistics services by implementing our core values: trust, communication, team play, challenge, and balance. Through trust, we can be a logistics partner that customers trust with a diverse group that works together based on a strong, unified belief. By communicating with and accommodating the voices of customers and co-workers we can deliver the best services. Our team play is enhanced by the appreciation and cooperation with each other with a focus on a singular goal. Challenging the status quo and innovating, FNS is unafraid of failure and strives to develop and improve our processes. Work-life balance strives to provide individuals with happiness to achieve and grow together.
For 2025, we have set out to become one of the nation's top 25 logistics companies with more than $1,500M in sales, with the best employee and customer satisfaction, and a network of over 100 different partners.
To achieve our goals, there is an emphasis on three traits of work. We promote a family-like working environment that allows us to help promote every member's work-life balance, allowing us to develop cooperation and care for one another like family. We are nominated by our customers whom we can grow with based on a trusting relationship between our services and our customers. We specialize in fields of work where professionals can nurture their talent, and we focus on every member's work-life balance so that members may cooperate and care for each other like family. Our core values are integral to the success and growth of FNS.
Location: Phoenix, AZ
Employment Type: Full-Time
Responsibilities
- Maintain and manage daily inbound and outbound records related to ESS movements and logistics activities.
- Serve as a primary point of contact for customers regarding yard operations, transportation status, shipment updates, and operational issues.
- Prepare, review, and manage operational documents such as delivery schedules, inbound/outbound logs, inventory reports, and shipment records.
- Utilize Microsoft Excel and internal systems to analyze, organize, and report logistics and operational data accurately.
- Coordinate closely with internal departments including yard operations, dispatch, warehouse, and transportation teams to ensure smooth operational flow.
- Proactively identify operational or service-related issues and collaborate with relevant teams to resolve them in a timely manner.
- Support KPI tracking, operational reporting, and customer performance updates.
- Ensure customer requirements and service expectations are consistently met through effective communication and operational coordination.
- Assist in training and supporting junior team members as needed.
Qualifications
- 3–5 years of experience in logistics, warehouse operations, transportation, customer service, or a related field required.
- Strong understanding of logistics operations, shipment coordination, and customer communication.
- Proficiency in Microsoft Excel (filtering, sorting, basic formulas, etc.)
- Strong interpersonal and communication skills for client-facing roles.
- Ability to manage multiple priorities and communicate effectively with customers and internal teams.
- Highly organized and detail-oriented.
- Bilingual proficiency in Korean and English is required.
The base salary range for this role is between $60,000 - $75,000 yearly, and your base salary will depend on your experiences, qualifications, and skills.
Benefits (Full-Time ONLY)
- Health, Dental, and Vision PPO Insurance
- Life, STD, LTD Insurance
- 401(K) Plan
- Paid Time Off
- Additional Paid time off (Bereavement, Wedding, Birth of a Child, etc.)
- Years of Service Awards
- Education Assistant Program (Based on Eligibility)
If you are a California resident, California law may provide you with additional rights regarding our use of your personal information. To learn more about your California privacy rights, visit https://oag.ca.gov/privacy/ccpa.
See all 36+ Service Specialist jobs
Sign up for free to unlock all listings, filter by visa type, and get alerts for new Service Specialist roles.
Get Access To All JobsTips for Finding Visa Sponsorship as a Service Specialist
Verify your credentials match specialty occupation requirements
Pull the O*NET profile for Service Specialist to confirm which certifications, customer service credentials, or vocational training align with what H-2B visa employers list on their temporary labor certification. Mismatched documentation is one of the most common reasons USCIS issues a Request for Evidence.
Target employers in cap-exempt peak-season windows
Hospitality and resort employers often file under the returning-worker exemption if you worked for them in prior years. Returning workers don't count against the 66,000 annual cap, so ask explicitly whether prior employment qualifies you for this status before comparing offers.
Search Migrate Mate for verified H-2B sponsors
Migrate Mate shows which employers have active H-2B labor certification history for service roles, so you're not guessing which properties actually sponsor. Filter by season and location to find employers whose petitions align with your availability.
Check prevailing wage before negotiating your offer
Your employer's H-2B petition must certify a wage at or above the DOL prevailing wage for your role and location. Run the OFLC Wage Search yourself before accepting any offer so you know whether the proposed rate meets the legal floor for your county.
Confirm the employer has filed by the correct deadline
DOL requires employers to submit their temporary labor certification no more than 90 days and no fewer than 75 days before the employment start date. If a prospective employer hasn't filed within that window, their petition can be rejected regardless of how strong your qualifications are.
Prepare a clear record of prior U.S. seasonal employment
Consular officers reviewing H-2B applications look closely at your history of returning home after prior U.S. stints. Gather pay stubs, prior I-94 exit records, and prior employer contact details to demonstrate a clean departure record before your visa interview.
Frequently Asked Questions
How do I find Service Specialist jobs that offer H-2B visa sponsorship?
Migrate Mate is the most direct way to find Service Specialist roles with confirmed H-2B sponsorship history. Because the H-2B process requires employers to file a temporary labor certification with DOL before petitioning USCIS, only employers who have already committed to sponsorship will appear. Searching through Migrate Mate surfaces those employers by role type and location, saving you from applying to properties that have never filed.
Does the H-2B annual cap affect when I should start my job search?
Yes. The 66,000-visa annual cap is split into two halves of 33,000 each, one for workers starting between October and March and one for April through September. Both halves fill quickly after the filing period opens, so employers sponsoring summer resort or hospitality roles typically begin the DOL labor certification process months before the start date. Starting your search at least five to six months before your target start date gives employers enough runway to file on time.
Can I switch employers mid-season on an H-2B visa?
H-2B status is employer-specific, meaning your authorization is tied to the petitioning employer named on the approved I-129. Switching properties or hospitality groups mid-season requires a new employer to file a separate petition on your behalf before you begin work. Attempting to work for a different employer before that petition is approved puts you out of status, so confirm any employer change through USCIS before making the move.
What documents should I have ready before an employer sponsors my H-2B petition?
You'll need a valid passport with at least six months of validity beyond your intended stay, documentation of any customer service or hospitality certifications relevant to the Service Specialist role, your complete employment history for the prior three years, and records of any previous U.S. visa issuances or entries. Employers and their attorneys commonly request these upfront to complete the I-129 petition and prepare for consular processing.
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