H-2B Visa Experience Manager Jobs
Experience Manager jobs with H-2B visa sponsorship are available at resorts, entertainment venues, and seasonal hospitality operations across the United States. Employers must obtain DOL temporary labor certification before filing, and the 66,000-visa annual cap fills quickly, so timing your application to the winter or summer allocation that matches your start date is essential.
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Get Access To All JobsELEVATE THE MEMBER EXPERIENCE. INSPIRE EXCEPTIONAL SERVICE.
At Baltimore Country Club, exceptional hospitality is about more than service; it's about creating experiences that feel thoughtful, seamless, and genuinely memorable. We are seeking a Director of Member Experience who brings a passion for refined hospitality, a talent for developing people, and a commitment to service excellence. This influential role will connect teams and departments, champion our Members' voices, and turn insight into action, helping ensure that every experience reflects our standards and our belief that Great People Make Favorite Places.
ABOUT BALTIMORE COUNTRY CLUB
Baltimore Country Club was founded in 1898 and it was a success from the start, with 600 members enjoying its 150-acre facility less than five miles from downtown Baltimore. Just one year after opening, the Club gained immediate recognition in the golf world by hosting the fifth United States Open Championship. Today the Club is nearly 3,400 members strong with two campuses. It is widely recognized as one of the top 50 country clubs in the nation and top 100 in the world. We are all about the simple truth and doing what is right, not what is easy.
A DAY IN THE LIFE AS THE DIRECTOR OF MEMBER EXPERIENCE
The Director of Member Experience leads the Club's efforts to create exceptional, seamless, and memorable experiences for Members and guests across all Club touchpoints, including dining, events, sports, and off-site experiences. Aligned with the Club's standards and Simple Truth, this role works collaboratively across departments to elevate service, strengthen communication, and foster a culture of hospitality.
The Director monitors service performance and mentors, trains, and guides department leaders and staff in delivering meaningful, high-quality interactions. This role also leads the Club's Member feedback process, including survey management and data analysis, partnering with the General Manager and Board to translate insights into Experience Roadmaps and actionable improvements.
Serving as a bridge between Members and staff, the Director regularly collaborates with teams to track progress, implement strategies, and ensure service goals are achieved—ultimately helping make every Member experience exceptional.
QUALIFICATIONS
The ideal candidate brings seasoned experience and a strong understanding of exceptional hospitality and service excellence, with the ability to consistently deliver a refined and memorable Member experience. A college degree in hospitality or a related field is preferred, as is equivalent education, certification, or relevant professional experience. The successful candidate will possess strong interpersonal and communication skills, a personable and enthusiastic approach, and the ability to build meaningful relationships while working effectively as both a leader and a team member. Experience with survey management, data analysis, and using Member feedback and insights to identify trends and drive meaningful improvements is highly valued. Strong written and verbal communication skills, along with proficiency in Microsoft Office, are also required.
Do you work well as part of a team? Do you have excellent customer service skills and a love for hospitality? Do you have good communication skills and the ability to memorize information easily? Can you read and follow directions well? Are you quick on your feet and able to work in a fast-paced environment? Do you prefer doing the right thing instead of what is easier? If so, then you might just be perfect for our Director of Member Experience position!
ARE YOU READY TO JOIN OUR COUNTRY CLUB'S BUSINESS OFFICE TEAM?
We understand your time is valuable and that is why we have a very quick and easy application process. If you feel that you would be right for this job, please fill out our initial 3-minute, mobile-friendly application so that we can review your information. We look forward to meeting you!
Equal Opportunity Employer
ELEVATE THE MEMBER EXPERIENCE. INSPIRE EXCEPTIONAL SERVICE.
At Baltimore Country Club, exceptional hospitality is about more than service; it's about creating experiences that feel thoughtful, seamless, and genuinely memorable. We are seeking a Director of Member Experience who brings a passion for refined hospitality, a talent for developing people, and a commitment to service excellence. This influential role will connect teams and departments, champion our Members' voices, and turn insight into action, helping ensure that every experience reflects our standards and our belief that Great People Make Favorite Places.
ABOUT BALTIMORE COUNTRY CLUB
Baltimore Country Club was founded in 1898 and it was a success from the start, with 600 members enjoying its 150-acre facility less than five miles from downtown Baltimore. Just one year after opening, the Club gained immediate recognition in the golf world by hosting the fifth United States Open Championship. Today the Club is nearly 3,400 members strong with two campuses. It is widely recognized as one of the top 50 country clubs in the nation and top 100 in the world. We are all about the simple truth and doing what is right, not what is easy.
A DAY IN THE LIFE AS THE DIRECTOR OF MEMBER EXPERIENCE
The Director of Member Experience leads the Club's efforts to create exceptional, seamless, and memorable experiences for Members and guests across all Club touchpoints, including dining, events, sports, and off-site experiences. Aligned with the Club's standards and Simple Truth, this role works collaboratively across departments to elevate service, strengthen communication, and foster a culture of hospitality.
The Director monitors service performance and mentors, trains, and guides department leaders and staff in delivering meaningful, high-quality interactions. This role also leads the Club's Member feedback process, including survey management and data analysis, partnering with the General Manager and Board to translate insights into Experience Roadmaps and actionable improvements.
Serving as a bridge between Members and staff, the Director regularly collaborates with teams to track progress, implement strategies, and ensure service goals are achieved—ultimately helping make every Member experience exceptional.
QUALIFICATIONS
The ideal candidate brings seasoned experience and a strong understanding of exceptional hospitality and service excellence, with the ability to consistently deliver a refined and memorable Member experience. A college degree in hospitality or a related field is preferred, as is equivalent education, certification, or relevant professional experience. The successful candidate will possess strong interpersonal and communication skills, a personable and enthusiastic approach, and the ability to build meaningful relationships while working effectively as both a leader and a team member. Experience with survey management, data analysis, and using Member feedback and insights to identify trends and drive meaningful improvements is highly valued. Strong written and verbal communication skills, along with proficiency in Microsoft Office, are also required.
Do you work well as part of a team? Do you have excellent customer service skills and a love for hospitality? Do you have good communication skills and the ability to memorize information easily? Can you read and follow directions well? Are you quick on your feet and able to work in a fast-paced environment? Do you prefer doing the right thing instead of what is easier? If so, then you might just be perfect for our Director of Member Experience position!
ARE YOU READY TO JOIN OUR COUNTRY CLUB'S BUSINESS OFFICE TEAM?
We understand your time is valuable and that is why we have a very quick and easy application process. If you feel that you would be right for this job, please fill out our initial 3-minute, mobile-friendly application so that we can review your information. We look forward to meeting you!
Equal Opportunity Employer
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Get Access To All JobsTips for Finding Visa Sponsorship as an Experience Manager
Build a portfolio showing measurable guest outcomes
Document specific programs you designed and the attendance, satisfaction, or retention results they produced. H-2B visa employers filing a temporary labor certification need evidence the role requires a skilled worker, and concrete outcomes make your case concrete.
Target employers with established H-2B filing histories
Use Migrate Mate to filter Experience Manager listings by employers who have successfully filed H-2B labor certifications before. Repeat filers already understand the DOL certification timeline, which reduces the risk of delays that miss your intended season.
Align your start date to the correct cap allocation
The 66,000 annual H-2B cap splits into two halves: October through March and April through September. Confirm which allocation your employer's peak season falls under and ask about their intended filing date before accepting an offer.
Verify the job order covers your full season
Review the employer's DOL job order carefully. It should specify the exact employment period, worksite location, and duties matching an Experience Manager role. Gaps between the job order dates and your actual contract create status complications at the end of the season.
Check the O*NET profile before your interview
Look up the Experience Manager occupation on O*NET before speaking with any employer. Understanding the standard duties and skills listed there helps you frame your background in terms that align with what the DOL expects the role to require.
Confirm the prevailing wage tier before signing
Run your prospective job title and worksite ZIP code through the OFLC Wage Search to see which of the four wage levels applies. Your offer must meet or exceed that figure for USCIS to approve the petition, so flagging a mismatch early prevents a filing problem later.
Frequently Asked Questions
Where can I find Experience Manager jobs with H-2B sponsorship?
Migrate Mate is the recommended way to search. It filters Experience Manager listings specifically to employers who offer H-2B visa sponsorship, so you're not sorting through postings from companies that won't support the filing. Seasonal resort operators, entertainment venues, and outdoor recreation companies are the most active hirers for this role under H-2B.
How does the H-2B annual cap affect Experience Manager applicants?
USCIS issues no more than 66,000 H-2B visas per fiscal year, split into two halves of 33,000 each. Employers must file early enough to secure a cap number within the correct half-year allocation. If cap numbers are exhausted, your employer must wait until the next period, which can delay your start date by months or eliminate the position entirely.
What documents should I prepare before an employer agrees to sponsor me?
Gather proof of your prior experience managing guest programs or experiential events, including any letters of recommendation from previous seasonal employers. You'll also need a valid passport with at least six months of validity beyond your intended employment period. Having these ready speeds up the DOL job order and USCIS petition process once an employer commits to sponsoring you.
Can I switch employers if my H-2B sponsor can no longer use me that season?
H-2B status is employer-specific, meaning your authorization is tied to the petitioning employer. If that employer withdraws or closes, a new employer must file a separate labor certification and petition with USCIS before you can legally work for them. There's no portability provision under H-2B the way there is under some other work visa categories, so act quickly if your situation changes.