H-2B Visa Strategy Jobs
Strategy jobs with H-2B visa sponsorship attract international workers who can fill temporary planning, operations, and organizational roles at U.S. employers facing documented seasonal labor shortages. Employers must secure DOL temporary labor certification before filing, and the 66,000-visa annual cap means timing your application to the correct semiannual allotment is critical.
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Get Access To All JobsStrategic Customer Care Specialist
Welcome to a better way, an authentic way. Welcome to Nature’s Way.
We believe that nature is the best way to holistic health, and it should be available to everyone.
When we help people live healthy lives, we build a happier, healthier world for everyone.
How we go about our work drives TRUST in who we are, what we do, and the products we produce.
Our customers trust:
- Our products to be the gold standard
- Our words to be true
- Our claims to be honest
- Our actions to have integrity
And we’ve been leading the way since 1969.
Be a part of helping people live healthy lives as our new Strategic Customer Care Specialist.
SUMMARY
The Strategic Customer Care Specialist is responsible for providing support to their assigned customers and corresponding Account Managers. The Strategic Customer Care Specialist manages their customer and sales relationships through a variety of communication channels. Proficient use of systems is required to successfully manage accurate and conforming customer orders. Ownership of customer purchase orders, from receipt to successful delivery, is managed by the Strategic Customer Care Specialist in order to meet Nature’s Way objectives and provide outstanding customer service.
ESSENTIAL DUTIES AND RESPONSIBILITIES include the following. Other duties may be assigned.
- Manage customer orders to achieve fill rate, invoice accuracy, and on time delivery targets.
- Proactively notify customers and/or brokers of shortages, order changes and other issues related to their purchase orders.
- Assist customers and/or brokers with inquiries related to product availability, specifications, prices and discounts.
- Customer portal management for PO processing, investigation, reporting, and other customer care functions.
- Manage unique customer requirements and processes such as promo orders, new store openings, displays, seasonal item orders, etc.
- Investigate customer fines and collaborate with customers, brokers, and internal teams on disputes, resolutions, and prevention of fines. Report on customer fines.
- Demonstrate professional communication and follow through in all internal and external verbal and written exchanges.
- Participate in regularly scheduled customer and broker meetings to provide updates, address questions, and support ongoing relationships.
- Partner with customers and cross‑functional internal teams (transportation, warehouse, production planning, inventory, and sales) to resolve fines, pricing discrepancies, and service shortfalls to achieve customer satisfaction.
- Develop a trusted advisor relationship with assigned customers. Understand and document each customer’s expectations and strive to meet or exceed those expectations.
- Maintain current, accurate and thorough Standard Operating Procedures (SOPS) for system and customer processes.
- Keep current vendor guides/agreements on file. Review, understand and document the customer expectations outlined in the guides. Collaborate with cross functional teams to ensure adherence of customer expectations.
- Execute and review routine customer account reporting to ensure compliance and accuracy, such as: the discontinued items report, fill rate report, carrier on time performance; fine/fee analysis, and compliance to Nature’s Way policies.
- Routine and ad hoc Power BI and Analysis for Excel reporting, including regular reviews of ongoing service or process concerns with customers to ensure appropriate account management and customer ordering.
- Continually assess tasks and processes to find opportunities for improvement, efficiency, accuracy, and cost savings.
- Achieve expert level SAP understanding. Execute transactions with speed and accuracy. Keep customer account data accurate and relevant.
- Achieve intermediate level EDI understanding. Navigate EDI information for customers and collaborate with internal EDI team to understand customer requirements and provide appropriate service levels.
- Execute customer project‑based work, including SAP system updates and customer‑specific requirements.
QUALIFICATIONS
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
- Proficient knowledge and use of Microsoft Word, Outlook SharePoint, PowerPoint, and Excel.
- Excellent organization and communication skills.
- Ability to balance multiple priorities and meet deadlines in a fast-paced environment.
- Ability to prioritize, problem solve, and think critically in a dynamic environment.
OTHER SKILLS AND ABILITIES
- Ability to work independently and with a team, and make decisions quickly and logically with appropriate resources.
- Must possess a willingness and ability to learn.
- Must possess the ability to communicate and work with others in an efficient, professional, and diplomatic manner.
- Must be detail oriented.
EDUCATION and/or EXPERIENCE
- Associate’s Degree required. Bachelor's Degree preferred.
- A minimum of two years’ customer service, clerical office work and/or sales support experience is required.
- SAP or other ERP software experience preferred.
- EDI or electronic ordering experience preferred.
All benefits are effective on day 1 of employment.
Medical Option to select either a PPO plan or one of 2 high – deductible medical plans that includes a company contribution to your personal health savings bank account.
Dental Delta Dental PPO & an option to select an enhanced dental plan.
Vision Routine preventative coverage under medical plan and an option to elect additional voluntary coverage.
Time Off All employees receive 11 holidays off per year, as well as paid time off that starts at a minimum of two weeks per year.
401K Plan Company match of up to 4% as long as employees contribute a minimum of 6% to the account. An additional profit-sharing contribution is also made to employee accounts if the company meets its annual targets.
You’ll also enjoy a variety of other benefits that support your long-term health and wellness:
- Company provided short-term & long-term disability
- Life and AD&D insurance
- Flexible spending accounts
- Voluntary critical illness & accident coverage
- New parent phase-in program & paternity leave
- Educational assistance reimbursement
- Product discounts & a wellness program
Start Helping People live Healthy lives today!
Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities
The contractor will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor's legal duty to furnish information. 41 CFR 60-1.35(c)
Strategic Customer Care Specialist
Welcome to a better way, an authentic way. Welcome to Nature’s Way.
We believe that nature is the best way to holistic health, and it should be available to everyone.
When we help people live healthy lives, we build a happier, healthier world for everyone.
How we go about our work drives TRUST in who we are, what we do, and the products we produce.
Our customers trust:
- Our products to be the gold standard
- Our words to be true
- Our claims to be honest
- Our actions to have integrity
And we’ve been leading the way since 1969.
Be a part of helping people live healthy lives as our new Strategic Customer Care Specialist.
SUMMARY
The Strategic Customer Care Specialist is responsible for providing support to their assigned customers and corresponding Account Managers. The Strategic Customer Care Specialist manages their customer and sales relationships through a variety of communication channels. Proficient use of systems is required to successfully manage accurate and conforming customer orders. Ownership of customer purchase orders, from receipt to successful delivery, is managed by the Strategic Customer Care Specialist in order to meet Nature’s Way objectives and provide outstanding customer service.
ESSENTIAL DUTIES AND RESPONSIBILITIES include the following. Other duties may be assigned.
- Manage customer orders to achieve fill rate, invoice accuracy, and on time delivery targets.
- Proactively notify customers and/or brokers of shortages, order changes and other issues related to their purchase orders.
- Assist customers and/or brokers with inquiries related to product availability, specifications, prices and discounts.
- Customer portal management for PO processing, investigation, reporting, and other customer care functions.
- Manage unique customer requirements and processes such as promo orders, new store openings, displays, seasonal item orders, etc.
- Investigate customer fines and collaborate with customers, brokers, and internal teams on disputes, resolutions, and prevention of fines. Report on customer fines.
- Demonstrate professional communication and follow through in all internal and external verbal and written exchanges.
- Participate in regularly scheduled customer and broker meetings to provide updates, address questions, and support ongoing relationships.
- Partner with customers and cross‑functional internal teams (transportation, warehouse, production planning, inventory, and sales) to resolve fines, pricing discrepancies, and service shortfalls to achieve customer satisfaction.
- Develop a trusted advisor relationship with assigned customers. Understand and document each customer’s expectations and strive to meet or exceed those expectations.
- Maintain current, accurate and thorough Standard Operating Procedures (SOPS) for system and customer processes.
- Keep current vendor guides/agreements on file. Review, understand and document the customer expectations outlined in the guides. Collaborate with cross functional teams to ensure adherence of customer expectations.
- Execute and review routine customer account reporting to ensure compliance and accuracy, such as: the discontinued items report, fill rate report, carrier on time performance; fine/fee analysis, and compliance to Nature’s Way policies.
- Routine and ad hoc Power BI and Analysis for Excel reporting, including regular reviews of ongoing service or process concerns with customers to ensure appropriate account management and customer ordering.
- Continually assess tasks and processes to find opportunities for improvement, efficiency, accuracy, and cost savings.
- Achieve expert level SAP understanding. Execute transactions with speed and accuracy. Keep customer account data accurate and relevant.
- Achieve intermediate level EDI understanding. Navigate EDI information for customers and collaborate with internal EDI team to understand customer requirements and provide appropriate service levels.
- Execute customer project‑based work, including SAP system updates and customer‑specific requirements.
QUALIFICATIONS
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
- Proficient knowledge and use of Microsoft Word, Outlook SharePoint, PowerPoint, and Excel.
- Excellent organization and communication skills.
- Ability to balance multiple priorities and meet deadlines in a fast-paced environment.
- Ability to prioritize, problem solve, and think critically in a dynamic environment.
OTHER SKILLS AND ABILITIES
- Ability to work independently and with a team, and make decisions quickly and logically with appropriate resources.
- Must possess a willingness and ability to learn.
- Must possess the ability to communicate and work with others in an efficient, professional, and diplomatic manner.
- Must be detail oriented.
EDUCATION and/or EXPERIENCE
- Associate’s Degree required. Bachelor's Degree preferred.
- A minimum of two years’ customer service, clerical office work and/or sales support experience is required.
- SAP or other ERP software experience preferred.
- EDI or electronic ordering experience preferred.
All benefits are effective on day 1 of employment.
Medical Option to select either a PPO plan or one of 2 high – deductible medical plans that includes a company contribution to your personal health savings bank account.
Dental Delta Dental PPO & an option to select an enhanced dental plan.
Vision Routine preventative coverage under medical plan and an option to elect additional voluntary coverage.
Time Off All employees receive 11 holidays off per year, as well as paid time off that starts at a minimum of two weeks per year.
401K Plan Company match of up to 4% as long as employees contribute a minimum of 6% to the account. An additional profit-sharing contribution is also made to employee accounts if the company meets its annual targets.
You’ll also enjoy a variety of other benefits that support your long-term health and wellness:
- Company provided short-term & long-term disability
- Life and AD&D insurance
- Flexible spending accounts
- Voluntary critical illness & accident coverage
- New parent phase-in program & paternity leave
- Educational assistance reimbursement
- Product discounts & a wellness program
Start Helping People live Healthy lives today!
Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities
The contractor will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor's legal duty to furnish information. 41 CFR 60-1.35(c)
See all H-2B Visa Strategy Jobs
Sign up for free to unlock all listings, filter by visa type, and get alerts for new H-2B Visa Strategy Jobs.
Get Access To All JobsTips for Finding Strategy Jobs
Document your strategy credentials precisely
Pull your O*NET occupation profile for the specific strategy role you're targeting and match your resume terminology to its task and skill descriptors. USCIS adjudicators evaluate whether your background fits the certified position, not job titles alone.
Target employers with seasonal planning cycles
Focus on organizations with recurring seasonal operations, such as resort management, event production firms, or seasonal construction developers. These employers have predictable H-2B visa filing windows and documented labor shortage history, which strengthens the DOL certification they need to sponsor you.
Search H-2B openings on Migrate Mate
Migrate Mate filters job listings to show employers actively offering H-2B sponsorship for strategy and operations roles. Use it to identify who's already in the DOL certification pipeline rather than cold-applying to employers unfamiliar with the process.
Apply before the semiannual cap fills
The 66,000 annual H-2B cap splits into 33,000 for October-to-March start dates and 33,000 for April-to-September. Strategy roles with summer-season employers get cut off quickly. Confirm your employer plans to file no later than 75 days before your intended start date.
Verify your employer's E-Verify enrollment status
Some H-2B employers are required to enroll in E-Verify as a condition of their DOL temporary labor certification. Confirm enrollment before accepting an offer, since a gap here can delay your I-129 filing and compress your start-date window.
Request a copy of the certified LCA before signing
Ask your employer to share the DOL-certified temporary labor certification before you finalize your offer letter. The certified position description must match your actual duties, and mismatches between the certification and the I-129 petition are a common cause of USCIS requests for evidence.
Frequently Asked Questions
How do I find strategy jobs that offer H-2B visa sponsorship?
Migrate Mate is the most direct way to search. It shows strategy and operations roles specifically listed with H-2B sponsorship, so you're not guessing which employers are willing to go through the DOL certification process. Traditional job boards don't filter by visa type, which means most listings you find there won't lead to a sponsored offer.
How does the H-2B annual cap affect my strategy job application timeline?
USCIS allocates 66,000 H-2B visas per fiscal year, split evenly between the two semiannual periods. Employers filing for strategy roles tied to a summer season compete for the April-to-September allotment, which historically fills fast. If your employer misses that window, you'd need to wait for the next allotment or apply for a cap-exempt position if one is available.
Does my strategy background need to match the DOL-certified job description exactly?
Yes. The DOL temporary labor certification specifies the duties, qualifications, and wage level for the position. USCIS cross-references your credentials against that certified description when reviewing the I-129 petition. If your experience covers adjacent functions but not the certified duties, your employer may need to refile with a more accurate job description before your petition can proceed.
Can I change strategy employers after arriving in the U.S. on an H-2B visa?
H-2B status is tied to the specific employer named in the approved petition. Switching employers requires the new employer to file a separate I-129 petition with a new DOL temporary labor certification. You can't begin working for the new employer until USCIS approves that petition, and the new role must still fall within the temporary, non-agricultural work category.